Last Saturday Duane McCabe from Precision came over to replace the snapped torsion spring on our garage door. He arrived within a couple hours of our call. I was impressed with his professionalism. He assessed the damage and suggested our options in a clear manner, answered all my questions, and then did the work quickly and efficiently. We got new springs and new rollers, all better than the originals. He also taught me a few things about garage door systems I never knew before and showed me what to do for ongoing maintenance. Our garage door opens more smoothly and more quietly than it ever did - even when it was new. The entire process took about an hour. Duane and Precision exceeded our expectations in every way. I will be recommending them to anyone who ever asks me about garage door repairs. Thanks!