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Read what people are saying
about Precision Garage Door in:

Newton | Norwood Area, MA

Precision Garage Door of The Greater Boston Metro Area
has received 164 reviews, averaging 4.94 Stars:
Review:

We had Paul as our technician. He was on time and considerate. His advice to change both cables was very smart, so we did this. This will save us for another service call in the near future. Paul was very personable & it was an overall good experience.
Susan & john Whalen
Service Provided:
Garage Door Repair
Review:

I called Precision because I needed help with my new garage after a home inspection. I got their name from Angie's List!! What a pleasant surprise Precision proved to be. From the woman who answered the phone to Paul, who was my technician everything was perfect. Paul called right before our appointment to let me know his estimated time of arrival. He was on time and tested the door. He diagnosed the problem and explained every detail to me so I as the homeowner could understand and make an informed decision. I was so happy with Precision that in the time that Paul was there I gave the number to two neighbors!! I will use them again in the future!
Lisa G.
Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
Review:

I appreciate how prompt you are in answering service calls. The work is done well and my old garage door is still working due to your care.
Martha Pavlakis
Chris Young Service Provided:
Garage Door Repair
Technician:
Review:

Thank you for responsive and thorough service. Chris called with his ETA and arrived when he said he would. We discussed the scope of repair on the phone and he kept to his estimate. I'm very satisfied.
Martha Gordon
Chris Young Service Provided:
Garage Door Opener Repair
Technician:
Review:

Chris called in advance to let me know he was on his way. He arrived on time and fixed all the things that were on my list. I was pleased someone could come on a Saturday.
Nanci Tessier
Chris Young Service Provided:
Garage Door Opener Repair
Product:
Springs
Technician:
Review:

got your name from googling garage door companies; then selected which company serviced Waltham. The technician was prompt, knowledgeable and skilled. He completed the job within an hour as promised.
Yvonne Pepe
Alex Delgado Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Consistently professional service. A well run company with knowledgeable installers.
Jim Banda
Chris Young Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

My recently purchased condo had your sticker on the wall of the garage. When the garage door broke in the up position, I called your company. All of the employees, from the telephone technician to the repairman were kind and efficient. Bob explained the problem and repaired it quickly. I would gladly recommend your company! Thank you so much.
Linda Yerardi
Alex Delgado Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

very professional, highly recommend
Beirong Liang
Service Provided:
Garage Door Opener Repair
Review:

outstanding work
Martha Pavlakis
Chris Young Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Alex Delgrado replaced our garage door opener. He was superb, explained everything very clear, work fast, and did everything perfectly. Strongly recommended!
Vesna Dimitrijvic
Alex Delgado Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

I needed two garage door openers. The Service man, Ron Lecours was professional, knowledgeable, and courteous. I would recommend Precision to anyone.
Larry Gabel
Ron Lecours Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

Thank you very much to Alex. He's very proud of his company and work; and it shows. He provided great service in providing quotation and recommendations on the type of garage doors ideal for our house.
Micheal & sherry Angeloni
Alex Delgado Service Provided:
Install Garage Doors
Technician:
Review:

We have used Precision for 9 years for our needs, which range from a simple connection of wires to replacing a complete system. They have been fair, timely and pleasant. Thank you for your consistency.
Gretchen & nick Covino
Alex Delgado Service Provided:
Garage Door Opener Repair
Technician:
Review:

This is the second time I am using your services. Chris Young was my technician today. He came on time. He explained the work I needed done on my garage door. He gave me the cost for the repair work. He was both efficient and polite. My garage door is now working perfectly.
Gale Osgerby
Chris Young Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Ron (and trainee David) were terrific. Came right on time, telephoned beforehand, explained all of my options and did a great job.
Marc K.
Ron Lecours Service Provided:
Garage Door Repair
Technician:
Review:

We love our new garage doors from Precision Door. The installer, Justin, was professional, friendly and meticulous. Really appreciated the fact that he cleaned up before he left. Also had them custom paint the doors to match our trim color. Tom promptly came right out after install and touched up nicks that occurred during transporting the doors to our house. When we called to arrange an appointment for an estimate, they were responsive, professional and on time. The only minor issue was that after the doors were ordered there were a couple of times it was hard to reach a live person and when we left messages (by email and voice) they weren't returned. But overall, very happy with the quality and timeliness of the product and installation.
K. G.
A Response from: Walt Arvin

Thanks for your review. We're happy that you "love your new garage doors." I am disappointed that we did not live up to our customer service promise. We are reviewing our process to see how we can improve.

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Excellent service!
Gail Pressberg
Alex Delgado Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Technician:
Review:

Workmen arrived promptly at the beginning of the scheduled window. They were pleasant, courteous, thorough and quick. I couldn't have asked for more.
Seth Emmer
Ron Lecours Service Provided:
Garage Door Opener Install
Product:
Springs
Technician:
Review:

Two days ago, my Overhead Garage Door of 20 years gave up and slammed down. Today, Christopher and Justin came to my home and provided me with the most superb customer service experience and workmanship I could have asked for. In fact, once I read the website I called your office and was able to have the door repaired after Christopher made sure that I knew what the problems were and the options available to me to fix the problems. I was enlightened by what I learned, and am confident that Christopher and Justin have restored my door to a safe, working condition that is better than it was when it was originally installed. True fact. They installed new neoprene rollers and brass pulleys with stainless steel cables. Made adjustments to insure the door is balanced and works smoothly and quietly. Applied silicone lubrication to all the moving parts and tightened all the bolts. Packed up and left my garage as they found it. I grew up in the 1950's when customers were valuable to the companies who served them and workers took pride in the work they did. That is the way things used to be. So imagine my delight when Christopher and Justin arrived and provided me with a job completed in a professional and well-thought out manner. Christopher obviously cares about the work he does and the customers he works with and it was a complete pleasure to have him here at my home. He explained and made sure I understood, answered questions and double-checked every aspect of the job to make sure all was as it should be before he and Justin left. Justin, who is in training, was equally courteous and professional in his approach to the work for which he is being trained. I cannot speak highly enough of both of these employees and can honestly say that I would not consider having ANYONE do ANYTHING on my garage doors unless it was Christopher and Justin and they were still working for Precision. So, 5 stars to an exceptional company and the people who work there in every capacity. You are outstanding. And I thank you all. Cordially, Susan from Dedham, MA
Susan Greeley
Chris Young Service Provided:
Garage Door Repair
Technician:
Review:

Needed some lubrication and the sensor adjusted. The tech who is also a manager I think, believe his name is Ron, showed up early, was very nice, and very competent. Pricing is fair, and I got a bit of an education in Garage door maintenance and what to expect in the future.
Seth Rosenthal
Ron Lecours Service Provided:
Garage Door Repair
Technician:
Review:

Quick, honest, competent.
Henry Abraham
Ron Lecours Service Provided:
Garage Door Opener Repair
Technician:
Review:

Prompt, polite and excellent service.
Paul Rosenberg
Ron Lecours Service Provided:
Garage Door Opener Repair
Technician:
Review:

Pleasant, reasonable and very fast.
Carol Flavell
Service Provided:
Garage Door Repair
Review:

I called this morning and Ron came a few hours later. He was very professional and knowledgeable. He took care of all the problems I had with the garage doors. Very satisfied with the service and definitely recommend your service again. Five star.
Rivka Nir
Ron Lecours Service Provided:
Garage Door Opener Repair
Technician:
Review:

Great service. Friendly and informative technician. Quick and professional. i highly recommend Gary. Great job. 5 stars!
Barry Cunha
Service Provided:
Garage Door Repair
Review:

Gary dud a great job and was very friendly and helpful when I asked questions
Margaret Johnson
Service Provided:
Broken Garage Door Spring Repair
Product:
Cables
Review:

I am very happy with the total replacement of the garage doors. The project went as was planned. I have had great comments from friends and neighbors. I enjoyed working with the staff of Precision Doors. A special thanks to Tom, Sharon, Ray and Chris.
Patrick Jordan
Chris Young Service Provided:
Install Garage Doors
Technician:
Review:

Precision did a great job repairing our garage door on the track. The Technician was very professional - fixed our door without adding unnecessary parts and finished in about 20 minutes.
Sarah Pirrera
Service Provided:
Garage Door Repair
Review:

so far, so good. It is too soon for me to give a review as I want to use it for a period of time to get used to it. I am sure it will be just fine.
Marilyn H. Weiner
Chris Young Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Technician:
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