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Read what people are saying
about Precision Garage Door in:

Plymouth | Middleborough Area, MA

Precision Garage Door of The Greater Boston Metro Area
has received 29 reviews, averaging 4.86 Stars:
Review:

Didn't call giving arrival time until one hour late. I was already looking for another repair company. After the call I was completely satisfied.
James Sweeney
Barry Williams Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

Paul was prompt, courteous and very knowledgeable about the garage door mechanics. I definitely recommend this company!
Mary Marshall
Paul Osborne Service Provided:
Garage Door Repair
Technician:
Review:

Dealing with Precision was a pleasure. From the initial phone call I made to having the service performed within 24 hours. Paul the technician was terrific-a real professional. He diagnosed the problem I was having with my garage door opener and then clearly explained the options I could choose from to fix it. Within an hour he had installed a new Liftmaster garage door system and life is good. Would recommend Precision in a minute. Thanks and enjoy your vacation Paul-well deserved!
Patrick Burke
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

From first contact to work completion my experience suggests a courteous, timely and efficient operation. Our service tech, Paul, called before arriving, arrived at stated time, went right to work evaluating our doors and explained all suggested service. I have no complaints and would recommend Precision without hesitation
Frank
Paul Osborne Service Provided:
Garage Door Repair
Product:
Rollers
Technician:
Review:

Excellent service from Paul. He explained all options regarding repair of garage door springs, cables and guide wheels. Work was neat and broken components removed from garage. I would recommend precision as I would certainly contact them if needed in the future.
Peter Heffernan
Paul Osborne Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Great job, thanks
Peter Holmes
Ron Lecours Service Provided:
Garage Door Repair
Management & Customer Service:
Review:

From our first contact to Precision with the customer representative to the installation of the keyless garage door opener by Ron Lecours, was First Class! Everything was handled just as the customer Representative said it would. Ron Lectures arrived on time. He and my husband spoke about the inside door opener. He showed the keyless entry pad to us and demonstrated how it would work. He took out the old buttons and wiring and made sure that everything was safe and installed the opener, taking the time to make sure the old holes were covered. No high pressure, the opener sold itself, that's how great it is. He also added that where it is installed out of the weather it should be good for years. He was knowledgeable, friendly and efficient. He's definitely an asset to your organization. We will recommend your company without hesitation! Thank you!
Louis Almeida
Ron Lecours Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
Management & Customer Service:
Review:

Came when expected...courteous and fixed the problem quickly...explained how it all works and gave me some tips for future assessment of what is wrong...100% satisfied
Diane Scott
Ron Lecours Service Provided:
Garage Door Repair
Management & Customer Service:
Review:

To their credit, the company has been quick to respond to warranty issues, many months after original installation.
Michael Agri
Service Provided:
Garage Door Repair
Review:

This is the second time I have had precession door repair my garage door and both times I had excellent service. Always perfessional.
John Keenan
Ron Lecours Service Provided:
Garage Door Opener Repair
Management & Customer Service:
Review:

Professional team... appointment reminder, showed up on time and did the job quickly and explained what needed to be done. Save yourself some time, and the hassle of doing it yourself so you can enjoy your weekend by scheduling with Precision
Andrew Rose
Service Provided:
Garage Door Repair
Review:

Quick and professional service. They fixed my broken spring in same day.
John W
Ron Lecours Service Provided:
Broken Garage Door Spring Repair
Management & Customer Service:
Review:

I love the fact that you can view your technicians. It is a comfortable feeling knowing who is going to be in your home. My technician, Lou Schubert, was very professional and did the job in less time than I thought it would take. He was very considerate and kind. I need a new door and will definetly order it through your company,
Christina Wright
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Review:

I had an online chat with Precision on a Friday evening, and set up an appointment for the next day, Saturday at 5 pm. He informed me of the initial fee and actually called the next day to ask if we were available earlier. We were, and he came by assessed the job, and completed it there and then in about 1/2 hour. The service was exceptional and Lou, our technician was both professional and knowledgeable. We would definitely use and recommend Precision again.
Siobhan Budge
Service Provided:
Garage Door Repair
Product:
Rollers
Review:

Showed up within time frame. Installed replacement GD opener efficiently. Great price! All around a great outfit as far as I'm concerned. Will definitely do business again if need be.
Ed T
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Had a tech come out to my house and gave me an estimate. Was polite and on time. called with arrival time. Was professional about his work ethics. Good job Lou. Thanks... no options below in service performed column for written estimates. need to correct that...
Barry Shorey
A Response from: Walt Arvin

Thanks for the suggestion regarding the estimate option. Glad to hear that you had a good experience with our technician.

Service Provided:
Install Garage Doors
Review:

Recently scheduled an appointment on line to have a section of garage door replaced. Tom Rinaldi was our service technician and was on time for the initial appointment, walked me through some options, didn't try to sell me something I did not need, and gave me some basic GD maintenance tips. I had a reasonable quote within a couple days of the initial visit and the job was completed within the next week. Excellent experience from starting the quote process on line to finishing the job. Tom was a true professional. I would recommend Tom and Precision Door to anyone of my family or friends. Excellent company to do business with!
Fred Allen
Service Provided:
Garage Door Repair
Review:

Five stars. The service and very efficient. I chose your company from the Internet and called and indicated opportunity with new remotes with the programming. All work was Performed at our daughter's home in Duxbury.
James Campbell
Ron Lecours Service Provided:
Garage Door Opener Install
Management & Customer Service:
Review:

Terrific. Ron showed me exactly what he was doing and reprogrammed my opener. He was here exactly when he said he would be. All in all a terrific experience. I had been dreading it.
Marjorie Hanlon
Service Provided:
Garage Door Repair
Review:

Service was great. No hard sell just very informative information. Very professional. Service was completed in a very timely manner. Would recommend this company to anyone who has a garage door issue.
John Keenan
Ron Lecours Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Management & Customer Service:
Review:

In order to be fair I will score based on each aspect of my experience. I called precision because my web search found them first with advertised same day service. Prompt service grade 1.. I was told two day wait. Actual service performed by the technician was pleasant and efficient. Grade 5. Cost was very high.the repair was simple, replace cables $198.. Grade 1
Peter Reiser
A Response from: Walt Arvin

We are sorry that we didn't live up to your expectations. We did listen to the phone call... we offered you earlier appointments they simply didn't fit with your schedule. As a result I'm not sure its fair to grade us on a two day wait! As indicated by your safety survey report indicates, there was a lot of issues with your door. The cables were broken (which we replaced), but we did have to spend time adjusting other parts to make sure the door would work properly. We still recommend you address the issues we suggested -- even if you go to another garage door company. If not you are going to have serious issues with your door in a couple years. Again we apologize that we were unable to provide you the level of service you expected.

Ron Lecours Service Provided:
Garage Door Repair
Management & Customer Service:
Review:

I was pleasantly surprised by the superior service, fair price and attention to detail.
Carlos Pena
Service Provided:
Garage Door Repair
Review:

Jason was great - very knowledgable, on time, and fixed everything very quickly. We plan on replacing our garage door in the spring and will definitely call you!
Barry Brodil
Service Provided:
Garage Door Opener Repair
Review:

Jason was great! Came on time, completed the work quickly and efficently. Will use Precision in the future for any work needed
Steve Pereira
Service Provided:
Garage Door Repair
Review:

The Tech. was very courteous and knowlegable.
Errol Milani
Service Provided:
Broken Garage Door Spring Repair
Review:

The representative from Precision was excellent. Fast, friendly service and knew exactly what to do. I recomnmend them highly.
Donald Pacheco
Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Review:

My wife called around for a garage technician. It was the personal interaction/ customer service on the phone that sold us to work with Precision. When the tech arrived at the house he was on time, helpful and very informative. Most of all he work quite well with us. He listened to us and made sure all questions were answered. we are quite impressed with the customer service and how the job was handled. Thank you very much and we will be seeing you when my other garage door opener breaks down...as it has been 14 years.
Michael Barrett
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Review:

I originally was only replacing my garage door system rollers with nylon ones (with a discount coupon from AAA)but knew that there were other safety issues that needed to be addressed.When Duane, the service technician,arrived, he pointed out that the springs and other parts of the system were unsafe at this point. We talked about options, and came to a decision to do a rebuild which replaced the springs, cables, pulleys and rollers at half the cost of replacing the doors. Not only are my doors quieter, but I know that they are safer. Duane worked efficiently and explained how to keep the system in good working order. I was very pleased with both the process and the work. Thank you Precision.
BARBARA SPOLIDORO
Service Provided:
Garage Door Repair
Review:

We would like to do our other home's door with Precision & Ryan in the near future.
Margaret R.
Service Provided:
Garage Door Repair