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This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.
This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.
This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.
This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.
Onlinesubmission
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When I last called Precision to fix one of our two garage door openers, Gary pointed out that they had been installed improperly and were the wrong size/power for our doors. He warned us that the gear problem that destroyed one of the units would probably occur in the other unit within a year or so. Sure enough, he was right, and I knew just who to call to get the job done right.
Fast, friendly, and efficient. He not only reprogrammed our openers so that they now operate both doors, but also repaired, free of charge, one of the damaged axle wheels on the garage door that was causing it to buckle. Should that door eventually need to be replaced (and Gary said it probably will, somewhere down the road), once again I'll know exactly who to call.
Thanks, Precision!
Brian Cummings
Fast, friendly, and efficient. He not only reprogrammed our openers so that they now operate both doors, but also repaired, free of charge, one of the damaged axle wheels on the garage door that was causing it to buckle. Should that door eventually need to be replaced (and Gary said it probably will, somewhere down the road), once again I'll know exactly who to call.
Thanks, Precision!
Brian Cummings
–brian cummings
