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Read what people are saying
about Precision Garage Door in:

Norton, MA

Precision Garage Door of The Greater Boston Metro Area
has received 7 reviews, averaging 4.43 Stars:
Review:

The technician Paul called a half hour before he came , as requested. he arrived on time. He performed his job quickly and efficiently. he was professional. I am 100% satisfied. Precision totally met my expectations. I have already recommended them to my neighbor and would recommend them to everyone. I like that the techs pictures and resumes are on line so you can see who is coming. Very professional organization.
Jim Ryan
Paul Osborne Service Provided:
Garage Door Opener Repair
Technicians:
Review:

Technician was polite, professional and very accommodating. He explained what he did and what caused the problem and explained things that were wearing slightly but didn't need to be replaced at this time. Great experience.
David Weinstock
Paul Osborne Service Provided:
Garage Door Opener Repair
Technicians:
Review:

I Loved your service. Your technicians were professional and efficient. They came and fixed the problem in a matter of minutes. My garage door works perfectly now, and its actually quieter than it ever was. Thank you!
Barbara D
Ron Lecours Service Provided:
Garage Door Repair
Management :
Review:

Fast, Efficient, Great Service!!!
Richard Higgins
Ron Lecours Service Provided:
Garage Door Repair
Product:
Springs
Management :
Review:

Great job by the technician. Very professional and explained all work necessary. Work was done in a timely manner as well.
Tim and kathleen Giblin
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Great job done by the technician. He was clear about the problem and all the options I had to fix the problem.
David Brunelle
Ron Lecours Service Provided:
Garage Door Repair
Product:
Springs
Management :
Review:

A nice man From your company acme to our home, He told us to fix our garage door it would cost $1300. We decided to wait and think about it. We paid $79 fee. The new repair man just left....he charged us $250.00 and he replaced the springs and the cable and he did NOT have to replace the opener, as your man said would need to be done. Glad we waited well worth wasting the $79.00.
Joyce DiMott
A Response from: Walt Arvin

I am sorry you did not feel that you had a good experience. You did, however, leave out details that change the whole story. The inspection of your door revealed that the springs, cables, and rollers were extremely worn. Specifically, the rollers were not rated for your door and basically was the catalyst for most of your issues. The pulleys were also showing signs of excessive wear -- and unless replaced would prematurely wear out your new springs. We suggested that you replace all those parts, but also gave you an option to replace the springs and pulleys for nearly the same price that the other garage door company charged you. We suggested a new opener -- due to the fact that the unbalanced door had caused the PVC gears to start stripping (look inside your opener cover and you will see the shavings from the gears). We certainly did not tell you you had to replace the opener or replace the rollers -- they were suggestions. Our belief is that we owe it to our customers to explain what is wrong with their door, offer options to fix it (usually a good, better, best type of scenario) and then do what the customer wants. We believe in educating the customer -- we do not employee pressure sales tactics.

Service Provided:
Broken Garage Door Spring Repair