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Read what people are saying
about Precision Garage Door

Precision Garage Door of The Greater Boston Metro Area
has received 37 reviews, averaging 4.08 Stars:
Review:

I was very happy that Precision Garage Doors was able to come out the day after I called and were there ahead of schedule. You know exactly which mechanic is coming as they give you his name and picture ahead of time. The repair (broken spring on an old garage door) went very quicky and lifts more smoothly than before the spring broke. My only reason for not giving 5 stars is that I think the price was fairly high. About $500 total, mostly for parts. Sears might have been cheaper, but they couldn't come for about a week. So the speedy service was appreciated.
Jeanne Hathaway
Chris Young Service Provided:
Garage Door Repair
Technician:
Review:

Quality work and am very satisfied with the doors. Only complaint was that the fitting for the doors was originally measured in correctly causing a delay in installation and required an adjustment of our schedule to accommodate the revisit.
Charles Cook
Rolando Chaparro Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Good solid service and the tech was very professional. They came on time and finished sooner than expected. The one thing is they are not cheap! And the estimate the tech gave me was off from the final price by about 200 dollars
Chris Droste
Chris Young Service Provided:
Garage Door Repair
Technician:
Review:

We love our new garage doors from Precision Door. The installer, Justin, was professional, friendly and meticulous. Really appreciated the fact that he cleaned up before he left. Also had them custom paint the doors to match our trim color. Tom promptly came right out after install and touched up nicks that occurred during transporting the doors to our house. When we called to arrange an appointment for an estimate, they were responsive, professional and on time. The only minor issue was that after the doors were ordered there were a couple of times it was hard to reach a live person and when we left messages (by email and voice) they weren't returned. But overall, very happy with the quality and timeliness of the product and installation.
K. G.
A Response from: Walt Arvin

Thanks for your review. We're happy that you "love your new garage doors." I am disappointed that we did not live up to our customer service promise. We are reviewing our process to see how we can improve.

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

so far, so good. It is too soon for me to give a review as I want to use it for a period of time to get used to it. I am sure it will be just fine.
Marilyn H. Weiner
Chris Young Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Technician:
Review:

Service by Ron was excellent. Quick, thorough with good attitude. Quickly identified the probelm, offered options. I selected the repair package and work was done quickly and well. Very satisfied. Paul
Paul Auxila
Ron Lecours Service Provided:
Garage Door Repair
Technician:
Review:

I chose Precision based on the customer reviews and information available on the website. The technician that came out was on the early side of the time window, he was friendly, to the point, clear and concise with the information that he provided. My husband and I came away with an education on garage doors! He was in and out in under an hour and our doors are quieter than they have been in years. Thank you.
Tamara Schofield
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Gary is very knowledgable and is a good representative for your business. Everything went well except I'm not sure we tested the middle door. It is still not going down and Gary had already left. I tried to call him back but had to setup another appointment. Hopefully I don't have to take anymore time off work. Would have been 5 stars for sure except for it not being fixed.
John Rowley
A Response from: Walt Arvin

Gary was very apologetic... for the life of him he doesn't know how that slipped through the cracks. All is set now and we hope you feel we lived up to your expectations.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

I was pleased with the service Matt provided today. He was on time, courteous and went out of his was to be sure everything was working properly before he left. The only negative was that I originally had an appointment two days ago. Apparently the technician who was scheduled was running late but no one called me until after my two-hour window had expired. However, I won't hesitate to call again because in the end I am very satisfied.
Jane Calley
A Response from: Walt Arvin

I sincerely apologize that we didn't call you earlier in the day. We typically call as soon as we know that the technician will be late. Not sure what happened! I am glad, however that you are satisfied and that you feel we did a good job.

Service Provided:
Garage Door Repair
Review:

The service was quick and well performed, price was a little higher than I was expecting! Thanks,
Demetrius Gaspar
A Response from: Walt Arvin

Thank you for your business and review. We hope you enjoy your completely rebuilt garage door (new counter balance system), your new weatherseal and new automatic opener and feel confident in knowing Precision Door will stand behind thier products and service.

Ron Lecours Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Technician:
Review:

Excellent serviceman
Daniel Daly
Service Provided:
Broken Garage Door Spring Repair
Review:

Service Technician was very knowledgeable and pleasant to work with. The estimates was very clear and he made a great presentation. Only complaint was he didn't offer the senior discount. After reviewing your website I called the office and asked for it, which you gave me (thank you).
Mark F
A Response from: Walt Arvin

Thank you for your business and the time you write your comments. I would like to point out that it isn't very polite for somebody to ask you if your a senior (Ron told us you didn't look like a senior).

Ron Lecours Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Jason was great! Came on time, completed the work quickly and efficently. Will use Precision in the future for any work needed
Steve Pereira
Service Provided:
Garage Door Repair
Review:

We were happy with the company. although your quote came in the highest.
Jean Beltram
A Response from: Walt Arvin

We only use the best parts and provide a lifetime warranty on our doors and a 5 year warranty on the doors parts and our labor. Our competitors offer 1 year on parts and labor. Typically we are $50 to $100 more than our competitors, but our workmanship and warranty give our customers peace of mind as well as the best parts on the market!

Service Provided:
Broken Garage Door Spring Repair
Review:

our service was great , our technician was working in zero degree weather for hours with no complaints. He was communicative, reliable , hard working and responsible, his name was Adam. The office worked well for us and even though there was a bump or two in the road they attended to whatever was needed quickly in fitting our door. We highly recommend them .
Betty Saltzman
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Excellent Service. Highly reccommend.
Joe S
Service Provided:
Broken Garage Door Spring Repair
Review:

Great job-on time-explained what needed done well- got it fixed quickly.
Tim B
Service Provided:
Garage Door Repair
Review:

Very friendly nice young man.
Steve A
Service Provided:
Broken Garage Door Spring Repair
Review:

The tech was a little late (he did call to let me know). He arrived and quickly solved my problem. All is fine now.
Manny V
Service Provided:
Broken Garage Door Spring Repair
Review:

Great Service but price was higher than I expected compared to Sears
Thomas Dexter
Service Provided:
Garage Door Opener Install
Review:

Loved the quick appointment availability, on-time, very friendly, and reasonably priced service. I won't hesitate to call Precision for my future garage door needs. Duane was great.
Cindy Arens
Service Provided:
Garage Door Opener Repair
Review:

Gary is very knowledgeable and explained the available option wells. And he is a quick worker!
Wistar Wood
Service Provided:
Garage Door Repair
Product:
Springs
Review:

final repairs done quickly and efficiently, original quote was high, but was adjusted to fit my budget
Robert Rothman
Service Provided:
Broken Garage Door Spring Repair
Review:

My door works great. It cost more than I expected ($324), but I think it was worth it.
Tabitha D
Service Provided:
Garage Door Repair
Review:

Duane was very pleasant and informative. I am very pleased that I called you and that you were able to get out to me so quickly. The other two companies that I called never returned my call. I like that you had somebody who answered the phone. Thank you again.
David W
Service Provided:
Broken Garage Door Spring Repair
Review:

Duane is very knowledgeable and did a good job, was on time and efficient.
Bruce Z
Service Provided:
Garage Door Repair
Review:

Ian was extremely helpful and extremely knowledgable. Great service! Thanks!
Ken O
Service Provided:
Garage Door Repair
Review:

We were surprised when we called you in the morning and you had a technician at our house by noon. Everybody (the receptionist and technician) were all very pleasant. James knew his stuff and we now have a door that barely makes any noise. We are very satisfied. Thanky you.
Wendy K
Service Provided:
Garage Door Repair
Review:

Everything was as promised. Door works better than ever! Would use you again.
Charlie G
Service Provided:
Garage Door Repair
Review:

Had two openers that were not working. Your technician sold me on the 1/2 horsepower liftmaster beltdrive models. He had them installed in about an hour and a half. My wife is happy and I woulod use you again.
Kam U
Service Provided:
Garage Door Opener Install
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