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Precision Garage Door Review Transparency System ©

Precision Garage Door has always been dedicated to bringing you REAL, fair and honest reviews. We receive reviews from our customers through many different mediums. To make our reviews more transparent, we have decided to reveal how exactly these reviews get here.

Types of Reviews


This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.


At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited.

This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.

This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.

This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.

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Read the 5 Star Reviews
for Precision Garage Door Eastern & Central Mass:

Garage Door Opener Repair
Georgetown, MA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 05/07/2013
Comments: Online
submission
[?]
Super service. Called early morning to make appointment, and Tom was at the house within a few hours. He replaced the worn gears in the door opener, greased the rollers and was done in about an hour. Great work. Would highly recommend to anyone.
–Gregory Stefano
Service Provided:
Garage Door Opener Repair
Technician:
Tom Rinaldi
Garage Door Repair
Amesbury, MA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/15/2013
Comments: Online
submission
[?]
Mike did an excellent job overhauling our garage door. He was fast and professional, and explained everything he was doing. Based on this experience, I would definitely recommend Precision to others.
–Michael Earls
Service Provided:
Garage Door Repair
Technician:
Mike LaPlace
Broken Garage Door Spring Repair
Belmont, MA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/13/2013
Comments: Online
submission
[?]
Last Saturday Duane McCabe from Precision came over to replace the snapped torsion spring on our garage door. He arrived within a couple hours of our call. I was impressed with his professionalism. He assessed the damage and suggested our options in a clear manner, answered all my questions, and then did the work quickly and efficiently. We got new springs and new rollers, all better than the originals. He also taught me a few things about garage door systems I never knew before and showed me what to do for ongoing maintenance. Our garage door opens more smoothly and more quietly than it ever did - even when it was new. The entire process took about an hour. Duane and Precision exceeded our expectations in every way. I will be recommending them to anyone who ever asks me about garage door repairs. Thanks!
–Jeff Miner
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Rollers
Technician:
Duane McCabe
Broken Garage Door Spring Repair
Rowley, MA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/12/2013
Comments: Online
submission
[?]
Highly recommend Percision. A real person answers the phone and gets you scheduled. The tech calls and shows up when they say they are coming. Also, kudos to Mike LaPlace. Quick, knowlegeable and great to deal with. You will not be dissapointed.
–John Manning
Service Provided:
Broken Garage Door Spring Repair
Technician:
Mike LaPlace
Install Garage Doors
Milton, MA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/12/2013
Comments: Online
submission
[?]
The technician was professional and arrived earlier than the scheduled time; however, he called to let me know that he was coming earlier. He explained all the options there were available to me for repairing my garage door, which was helpful in making a decision.
–Doreen Harris
Service Provided:
Install Garage Doors
Technician:
Tom Rinaldi
Garage Door Opener Install
Acton, MA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/09/2013
Comments: Online
submission
[?]
When I last called Precision to fix one of our two garage door openers, Gary pointed out that they had been installed improperly and were the wrong size/power for our doors. He warned us that the gear problem that destroyed one of the units would probably occur in the other unit within a year or so. Sure enough, he was right, and I knew just who to call to get the job done right.

Fast, friendly, and efficient. He not only reprogrammed our openers so that they now operate both doors, but also repaired, free of charge, one of the damaged axle wheels on the garage door that was causing it to buckle. Should that door eventually need to be replaced (and Gary said it probably will, somewhere down the road), once again I'll know exactly who to call.

Thanks, Precision!

Brian Cummings
–brian cummings
Service Provided:
Garage Door Opener Install
Product:
Genie Garage Door Opener
Lead Technian:
Gary Richtmeyer
Broken Garage Door Spring Repair
Medfield, MA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/01/2013
Comments: Online
submission
[?]
I called because of your AAA offer.
I was pleased with the service that Gary performed and with his explanation as to what was wrong with my garage doors and his proposal for their replacement.
–John Barry
Service Provided:
Broken Garage Door Spring Repair
Lead Technian:
Gary Richtmeyer
Broken Garage Door Spring Repair
Rowley, MA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/29/2013
Comments: Online
submission
[?]
Mike was our tech. We had a spring break on our door....as I was going out at 7am on a Saturday morning. I called At 9am when I got back. A real person answered the phone listened to the problem Ns David they could have someone there between. 2 and 4. Great! But I admit I was a little skeptical. Well at 11 am the phone rang and the tech asked if he could come early ! Wow. Well he did come at noon. One of two springs bad broken. One broke a few years ago. The company I had do the work charged a fortune but only did one spring and really didnt fix the problem . Mike showed me the wheels that were failing and sticking. That was straining the motor and caused the spring to snap. He replaced both spring and the wheels in no time. He was great and explained everything and showed me the before and after. He did a great job. I would highly recommend the company and the instller Mike LaPlace. I have made sure I told my friends family and neighbors.
–John Manning
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Mike LaPlace
Broken Garage Door Spring Repair
Rowley, MA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/29/2013
Comments: Online
submission
[?]
Mike was our tech. We had a spring break on our door....as I was going out at 7am on a Saturday morning. I called At 9am when I got back. A real person answered the phone listened to the problem Ns David they could have someone there between. 2 and 4. Great! But I admit I was a little skeptical. Well at 11 am the phone rang and the tech asked if he could come early ! Wow. Well he did come at noon. One of two springs bad broken. One broke a few years ago. The company I had do the work charged a fortune but only did one spring and really didnt fix the problem . Mike showed me the wheels that were failing and sticking. That was straining the motor and caused the spring to snap. He replaced both spring and the wheels in no time. He was great and explained everything and showed me the before and after. He did a great job. I would highly recommend the company and the instller mike laplace. I have made sure I told my friends family and neighbors.
–John Manning
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Mike LaPlace
Broken Garage Door Spring Repair
Scituate, MA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/29/2013
Comments: Online
submission
[?]
Gentleman was polite, knowledgable and did an excellent job. I hope I got his name correct so that he gets credit for driving all the way from Hudson....
–Marlene Berberian
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Cables
Technician:
Tom Rinaldi
Garage Door Repair
Boxborough, MA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/27/2013
Comments: Online
submission
[?]
Door repair and install of new opener. Duane was excellent, finished quicker than his estimate. The door is so quiet now, we are very happy with the work done. Thank-you.
–Deniele Pozz
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Rollers
Technician:
Duane McCabe
Garage Door Repair
Hopkinton, MA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/20/2013
Comments: Online
submission
[?]
My husband has been trying to fix our 20+ year old garage doors for years, and finally this weekend he agreed to call a professional. I called Precision on Saturday and they scheduled Mike to come out on that Monday between 9-11. Mike showed up right on time, and immediately knew what the problem was. The doors both needed entire overhauls.He gave me an accurate quote and time estimate, explained why that were out of code and wouldn't pass a home inspection, and an hour and a half later, they were running great! He didn't try to upsell me in to something I didn't need and was very thorough and efficient! This type of work is not cheap, but is not meant for the DIY'ers!! My husband could have saved himself a lot of time and aggravation and running around for parts if he had called these guys years ago. This may sound canned but it is really true.

I would definitely recommend Precision.
–Linda Jarvis
Service Provided:
Garage Door Repair
Technician:
Mike LaPlace
Garage Door Repair
Maynard, MA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/19/2013
Comments: Online
submission
[?]
Excellent job done by Duane. He explained all options for door repair and the associated costs for each. Would definitely do business again.
–Steven Morgan
Service Provided:
Garage Door Repair
Technician:
Duane McCabe
Garage Door Opener Repair
Plymouth, MA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/13/2013
Comments: Online
submission
[?]
My wife called around for a garage technician. It was the personal interaction/ customer service on the phone that sold us to work with Precision. When the tech arrived at the house he was on time, helpful and very informative. Most of all he work quite well with us. He listened to us and made sure all questions were answered. we are quite impressed with the customer service and how the job was handled. Thank you very much and we will be seeing you when my other garage door opener breaks down...as it has been 14 years.
–Michael Barrett
Service Provided:
Garage Door Opener Repair
Product:
Genie Garage Door Opener
Technician:
Tom Rinaldi
Garage Door Repair
Sudbury, MA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/04/2013
Comments: Online
submission
[?]
I was very impressed by how fast someone showed up after I called on a Saturday morning. Matt did a terrific job.
–Scott Sawin
Service Provided:
Garage Door Repair
Installer:
Matt Gingras
Garage Door Repair
Nashua, NH
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/02/2013
Comments: Online
submission
[?]
We had damaged our garage door by accidentally backing into it (from the inside). Before calling Precision, we had called the original installer to give us an estimate. We were quoted $550 because they felt two of panels had to be replaced. I was not satisfied with that answer because the damage to the door was not significant and thought it could be repaired.

Gary did a careful inspection and agreed that the damage could be repaired w/o replacing the panels. The quote was significantly less and the results were great! We didn't really have to, but went ahead and replaced the rollers also for an additional charge. Money was better spent on that. Operation of the doors is very quiet and smooth.

Will call Precision anytime and highly recommend them.
–Rajul Shah
Service Provided:
Garage Door Repair
Lead Technian:
Gary Richtmeyer
Garage Door Opener Install
Marlborough, MA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/14/2013
Comments: Online
submission
[?]
Excellent service done by a very capable and thorough personable individual. I will use you again
–Curtis Blair
Service Provided:
Garage Door Opener Install
Product:
Genie Garage Door Opener
Technician:
Duane McCabe
Install Garage Doors
Belmont, MA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/13/2013
Comments: Online
submission
[?]
Matt, the installer was a true professional dedicated to his craft. His demeanor was pleasant, courteous. He took the time to explain the workings of garage doors, the remotes and the scope of the warranty. Our initial contact with Michael was equally outstanding allowing us to make the decision to replace our doors.
–Bill Boni
Service Provided:
Install Garage Doors
Product:
Liftmaster Belt Drive Garage Door Opener
Installer:
Matt Gingras
Garage Door Opener Repair
Wayland, MA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/13/2013
Comments: Online
submission
[?]
gary did an amazing job! he is a great tech. thanks
–Clayton Jones
Service Provided:
Garage Door Opener Repair
Lead Technian:
Gary Richtmeyer
Install Garage Doors
Marblehead, MA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/11/2013
Comments: Online
submission
[?]
Online Google search. Your form doesn't seem to allow for mulitple choices such as technician and installer or multiple services. Very responsive and responsible with a coule of missteps initiallly.
–Don Kaplan
Service Provided:
Install Garage Doors
Product:
Precision Garage Door Opener
Technician:
Mike LaPlace
Broken Garage Door Spring Repair
Worcester, MA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/11/2013
Comments: Online
submission
[?]
I am more than satisfied with Precision Door. Your technician arrived early which enabled me to reschedule an appointment I had cancelled to accommmodate your technician.
Tom was thorough and efficient; he made sure both doors worked well with me present.
I also appreciated your communications with me; quality of workmanship and customer service were evident from the moment you answered the phone. Thank you.
–Judith Gramstorff
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Tom Rinaldi
Garage Door Opener Install
Maynard, MA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/08/2013
Comments: Online
submission
[?]
I found your ad online and was impressed with the customer reviews, so I would like to add one of my own. Tom was professional, efficient, and friendly. He addressed every issue with multiple possible solutions, without any pressure to choose the most expensive. I would definitely recommend your service in general and Tom in particular, and I would definitely call you again the next time I need service. Thanks.
–Pat Forand
Service Provided:
Garage Door Opener Install
Technician:
Tom Rinaldi
Broken Garage Door Spring Repair
Chelmsford, MA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/04/2013
Comments: Online
submission
[?]
Mike was friendly, fast and efficient. And he fixed the problem.
–Diane Hoffman
Service Provided:
Broken Garage Door Spring Repair
Technician:
Mike LaPlace
Garage Door Opener Repair
Arlington, MA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/30/2013
Comments: Online
submission
[?]
I tried Precision after I got a deal on new rollers and maintenance through AAA, and read good reviews about them.It turned out there were several things needed including newer safety features. The doors had not been serviced in years so we had to spend some money but the service man, Mike, was great. He was thorough, honest, and seemed like a really nice guy. He came back quickly when we had another issue and fixed it. He put in new springs, rollers, safety mechanisms and a new opener. It is working great now. Thanks.
–Laura Smith
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Repair Rollers
Technician:
Mike LaPlace
Garage Door Repair
Whitinsville, MA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/30/2013
Comments: E-mail
submission
[?]
I was so impressed with the quick response, quality, and excellent work on my garage door recently. Gary is an excellent technician, working with my need to get the job done right away. I will be recommending Precision Door Service to all my friends. Way to go Gary!
–Kent K
Service Provided:
Garage Door Repair
Lead Technian:
Gary Richtmeyer
Garage Door Repair
Brookline, MA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/23/2013
Comments: Online
submission
[?]
Was very happy with same-day service for broken garage door with my car trapped inside. Matt G showed up in a couple of hours and with his help got the door open. Matt was very knowledgeable giving me the possible options and tradeoffs. Unfortunately, was not really reasonable to repair (60 yr old components) since I knew I needed a new one anyway. Matt quickly prepared a written estimate and described process and schedule for replacing the door, which I look forward to having in a few weeks.
–Tod Shannon
Service Provided:
Garage Door Repair
Installer:
Matt Gingras
Garage Door Opener Repair
Hudson, MA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/18/2013
Comments: Online
submission
[?]
Precision gave me rapid service, (within two hours),and fixed the problem promptly. It was excellent service.
Doug Wilson
–Douglas Wilson
Service Provided:
Garage Door Opener Repair
Installer:
Matt Gingras
Install Garage Doors
Needham Heights, MA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/18/2013
Comments: Online
submission
[?]
Good service, clear information, careful planning, and efficient, knowledgeable workers.
–Edward Sacco
Service Provided:
Install Garage Doors
Product:
Steel Garage Doors
Installer:
Charlie Cardillo
Garage Door Opener Repair
Shrewsbury, MA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/16/2013
Comments: Online
submission
[?]
Service was friendly, prompt and efficient. I would definitely recommend this company to friends.
–Michael Porcaro
Service Provided:
Garage Door Opener Repair
Installer:
Matt Gingras
Garage Door Repair
Bellingham, MA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/12/2013
Comments: Online
submission
[?]
I liked the fact that Precision was very accommodating and willing to work around my scheduled. That was only exceeded by the wonderful service that Tom Rinaldi provided. He was very efficient in diagnosing and repairing the problems plus offered additional advise and maintenance with the other garage door. I was very pleased!
–Ron Martel
Service Provided:
Garage Door Repair
Technician:
Tom Rinaldi
(617) 459-4147
Boston Area
4.72 out of 5 stars
(33)
Read All Boston Reviews
(781) 304-4933
Newton | Norwood Area
4.94 out of 5 stars
(61)
Read All Newton | Norwood Reviews
(508) 283-3973
Framingham | Franklin Area
4.85 out of 5 stars
(30)
Read All Framingham | Franklin Reviews
(978) 631-0042
Marlborough | Acton Area
4.94 out of 5 stars
(35)
Read All Marlborough | Acton Reviews
(781) 519-4491
Quincy | Brockton Area
4.73 out of 5 stars
(23)
Read All Quincy | Brockton Reviews
(978) 357-8486
Salem | Ipswich | Reading Area
4.63 out of 5 stars
(20)
Read All Salem | Ipswich | Reading Reviews
(508) 925-7701
Worcester Area
4.85 out of 5 stars
(16)
Read All Worcester Reviews
(508) 967-2054
Attleborough | Taunton Area
4.47 out of 5 stars
(11)
Read All Attleborough | Taunton Reviews
(978) 478-4421
Haverhill | Newburyport Area
5 out of 5 stars
(5)
Read All Haverhill | Newburyport Reviews
(978) 710-0370
Lowell Area
4.9 out of 5 stars
(11)
Read All Lowell Reviews
(508) 802-4085
Plymouth | Middleborough Area
5 out of 5 stars
(3)
Read All Plymouth | Middleborough Reviews
(603) 821-9737
SE New Hampshire Area
5 out of 5 stars
(3)
Read All SE New Hampshire Reviews
  • Derry
  • Hampstead
  • Hampton
  • Hudson NH
  • Kingston NH
  • Litchfield
  • Londonderry
  • Nashua (2)
  • Newton NH
  • Pelham
  • Plaistow
  • Salem NH (1)
  • Seabrook
  • Windham
Precision Garage Door 1(888) 895-6919
433 Main St. Suite 4 Hudson MA 01749
MA License # 164141
Precision Garage Door Warranty

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