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about Precision Garage Door in:
Marlborough | Acton Area, MA
Precision Garage Door of New Englandhas received 250 reviews, averaging 4.91 Stars:
Marlborough, MA
Carlisle, MA
I chose this company because I had seen their trucks in my area. Mike M. surpassed my expectations. He was professional and mindful of Covid. I appreciate the professionalism and care to resolve my issue and educate me on how to prevent future issues and care for my garage doors. I will request Mike for every future service!
- Danielle Adler
Acton, MA
I would give Paul 10 stars if it was possible because of how he engaged with my garage door obsessed child. He answered numerous questions, and was kind and encouraging through the whole process. This was definitely the highlight of my child's year! With regard to the actual service, Paul was knowledgeable and prompt. He clearly laid out our options for repair or replacement with information about the warranties. He was friendly and cheerful, and did not try to push more services than we wanted. Thank you, Paul and Precision! We will definitely be repeat customers!
- NTZ
Maynard, MA
Everything was perfect from the estimate to the job, service and price. My technician named Paul was punctual, informative and thorough. I would recommend precision door to everyone.
- Darren Thraen
Sudbury, MA
I had used Precision about 2 1/2 years ago and called them with a broken cable problem. They were able to come that very morning, so I was lucky and they performed the service quickly and explained all my options. In the end he replaced springs, rollers and cables with a 7 year warranty.
- Susan Alexander
Sudbury, MA
I chose Precision Door in part from the positive feedback on line and I found the service to be prompt, professional, and informative. Paul called before his arrival and was running early and asked if that was ok with me. Once here he asked the issue I was having and checked my doors one of which was racked. He recommended re-building the frame and replacing the springs. He informed me the cost and with my ok completed the work within the hour. It was a good experience.
- John V
Hudson, MA
Excellent, prompt service
- Kim Davis
Sudbury, MA
Great service. Efficient. Professional. Good communication.
- Vince Martinelli
Hudson, MA
My expectations have been met in a very timely manner.
- Jim Mihalek
Hudson, MA
Good job and done in good time.
- Richard Burnap
Hudson, MA
Paul did a fantastic job fixing the damage to our door. Called first thing in the morning got a same day appointment and he even came earlier than the scheduled appointment time. He provided a thorough examination with a clear presentation to ensure we knew what needed to be done and why. Finished the work and explained maintenance we could perform to help keep the doors healthy. Hope to work with him again in the future to possibly update our openers or doors for better insulation. Cannot speak more highly of his service.
- David Vallon
Concord, MA
Paul came on time, diagnosed the problem quickly and it was fixed promptly. Very satisfied with the work!
- Rich Nolet
Maynard, MA
I called a couple of companies when I called Precision I get an immediate & positive response from the receptionist she took down all the information I could provide about our problem with our garage door, she put me on hold for a couple of minutes came back asked me if I was going to be home, OF COURSE IT'S SNOWING, she told me a mechanic/technician would be calling in 45 - 60 minutes to let us know when he would be arriving. the technician called arrived with in the hour he had just completed a call near by. Paul, the technician was a real Pro surveyed the problem with me and my wife within the hour our door was fixed operating like brand new, smooth and quiet. we are totally satisfied - job well done
- Thomas Vittorioso
Hudson, MA
Team member Paul O. was prompt and professional! I knew springs were needed and he advised cables and roller replacement to correct other problems. Appreciated his advice and Paul left my garage spotless! I highly recommend Precision Door Service!
- Linda Wheeler
Concord, MA
Great overall service! On time, with excellent products and very courteous and professional personnel make for a wonderful experience for the homeowner. Precision has serviced all three of my garage doors and installed new openers and I couldn't be happier. Thank you!
- James Richardson
Concord, MA
Paul was knowledgeable, pleasant, accommodating, and on time. A pleasure to do business with. I will recommend him and the company going forward. Salesman Tom was great too. Thanks for a job well done.
- Caroline Palma
Maynard, MA
Paul was professional, friendly and informative. He gave great tips on maintaining a "healthy" door. Thank you for the great service.
- Vicky Caburian
Hudson, MA
Professional service and repair done quickly, effectively and fairly. Highly recommend!
- Mike Willoughby
Maynard, MA
The web site estimator did not work. After filling out all required information, when I pressed the submit button, the message that was displayed was, “Oops something went wrong” Due to that, my quote was delayed by a few weeks. The web site did contain good information.
- John Moldenhauer
Marlborough, MA
Once again, Precision Door came to my rescue. Fran was right on time. He was so nice and professional. He figured out the problem and solution quickly. He answered all my questions. I can’t thank him enough. I would highly recommend Precision door to anyone. Precision will exceed your expectations.
- Georgie Goodman
Garage Door Repair
Marlborough, MA
The technician was professional and knew his job very well. The end work was excellent. I want to comment about the apponitment. Even when he was late, happens. But I would like the heads up to organize my time accordinly.
- Betina Bucciarelli
Marlborough, MA
Both technicians were very courteous and answered all of my questions. They installed a new 18 ft garage door and a new garage door opener. They demonstrated the use of the key pad for the garage opener and explained the function of the garage door opener wall switch. They worked efficiently in the very cold weather.
- Terri Lucash
Acton, MA
Paul Osborne was great! Thank you!
- James Coker
Carlisle, MA
Technician was very professional, identified issues immediately, garage doors work like new now
- Tony Fidanos
Stow, MA
The service provided by the technician, Fran Garvey, was excellent. He was on-time, diagnosed the repairs needed and gave me an estimate on-the-spot. Fran replaced spring, rollers, and cables. All parts were available on the truck, so Fran immediately set to work and the whole repair/replacement was completed in two hours. I would give the repair call 5 Stars. He was terrific! The reason for the 4 Star rating had nothing to do with the actual repairs or the technician. The original day and time set by Precision Door for the repairs was Saturday morning with a window of 8:00 - 10:00 AM. I received a call at 8:30 AM informing that there was a problem with the vehicle and it would be necessary to reschedule for another day. The second appointment was scheduled for Tuesday from 12:00 - 2:00 PM. Neighbors in the Condo Community have suggested that the a price seemed quite high as well.
- Stephen Frazel
Broken Garage Door Spring Repair
Product:
Rollers
Maynard, MA
Precision was great! They came on schedule, were both friendly and professional, and fixed my door in under an hour. I will be happy to call Precision again if I need them.
- Lois McDonald
Hudson, MA
Prompt professional response to repair of my precision door
- SUSAN RABAUT
Marlborough, MA
Again great service!! My condo was hit by lightning and knocked out my garage door opener. Not going to lie hated to have to repay for something just replaced in December but had to be done and I am always satisfied with your service!!! Paul provides the knowledge and is professional and personable.
- Ellen Demers
Stow, MA
Excellent professional service. Thanks.
- HQ
Concord, MA
Paul called to say he was running ahead of schedule and arrived a few minutes later. He was courteous, professional, and knowledgable. After some discussion about the state of our doors and the need for replacements in the near future, he replaced the broken springs on one door and did some maintenance on the other two doors. I anticipate that we will be calling on Paul to make the replacements before the summer is out. 5 Stars.
- Rob Mitchell
(617) 459-4147
(617) 459-4147(781) 304-4933
(781) 304-4933(508) 283-3973
(508) 283-3973(978) 631-0042
(978) 631-0042(781) 519-4491
(781) 519-4491(978) 357-8486
(978) 357-8486(508) 925-7701
(508) 925-7701(978) 631-0042
(978) 631-0042(978) 710-0370
(978) 710-0370(508) 283-3973
(508) 283-3973(603) 821-9737
(603) 821-9737License
MA License# 176747
Needed some warranty work done on one of garage doors. Precision was quick to set up an appointment and my technician arrived 15 minutes earlier than expected. Very happy with the service and quality of work performed. Thank you!
- Steve Keledjian