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Read what people are saying
about Precision Garage Door in:

Marlborough | Acton Area, MA

Precision Garage Door of The Greater Boston Metro Area
has received 206 reviews, averaging 4.93 Stars:
Review:

Paul did a fantastic job. He explained everything before he started, answered all my questions, and cleaned up afterwards. I would strongly recommend Precision Garage Door Service to others, and Paul in particular. Sorry, I didn't have any Milk Bones for Rainer....
Carol Mccoin
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

This is the second time we have used Precision for repairing our garage door. Both times Paul Osbourne has been our service tech. We have been very pleased with the service. Arrived when they said he would, and fixed the problem in less then an hour. Highly recommend this company.
Sandy Gilchrist
Service Provided:
Broken Garage Door Spring Repair
Review:

Great Service! Our technician, Paul, was friendly and knowledgeable! Wouldn't hesitate to call you again or recommend you to others!
Sue Gordon
Service Provided:
Garage Door Repair
Review:

Excellent service from Mike Maghakian! He was professional and efficient! Very happy with my new garage door opener. Will definitely use this company again! Thank you!
Mary Palmer
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

I was so pleased with the whole procedure with Precision. I got the same very nice technician (Paul) both times. He called to let me know he was on his way both times. He explained what was wrong and showed me options for what I could replace. When he came out again to do the work (just 1 business day later) he made sure I was satisfied and knew how to use my new equipment before I left. I would highly recommend the company.
Kendra Stowell
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Review:

The technician from Precision, Paul Osborne, was efficient and thorough. He took the time to explain all of the changes he was making and how everything operates.
Debra Williams
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Paul arrived on time. He identified the problem and fixed it professionally. We are satisfied. I would recommend him.
Ming Chang
Service Provided:
Garage Door Repair
Product:
Cables
Review:

Paul was great - he called and said he'd show up right on time at the early end of the appointment window. The service was quick and accurate - he showed why parts needed to be replaced and what the effects would be from not replacing them. We are very satisfied with his service!
Richard Goyette
Service Provided:
Garage Door Repair
Review:

Paul and Rainer were absolutely awesome! Thank you so much for a great and smooth garage door opener installation. Take care of Rainer! What a prince!
Sammy Mercier
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

From start to finish my experience with Precision was great. The receptionist was warm and inviting as well as clear in her questions and comments. Paul came out during my time slot having called to let me know exactly when he would be there. He assessed the situation quickly and reassured me that he could take care of it right then. He did. The call took about 1/2 hour and I would gladly use the company in the future.
Michelle Dubois
Service Provided:
Garage Door Repair
Review:

Couldn't close garage door with automatic door opener because door was binding when being lowered. The automatic opener thought there was an obstruction and would open it again. Paul Osborne quickly diagnosed the problem as worn out parts (rollers, pulleys, cables and springs). He performed a safety inspection of the automatic opener and found it to be in good working order. Paul then provided and cost to perform the repair which I needed to approve before he would begin. Paul arrived on time, was polite and worked quickly and efficiently. Upon completion of the repair he reviewed the work he had completed and made sure I was satisfied. Should the need arise would not hesitate to do business again with Precision and Paul.
Craig Haritos
Service Provided:
Garage Door Repair
Product:
Rollers
Review:

We had Paul very nice, he explained everything to us. We will be calling back for more work done. We give them 5 stars plus.
Ann Leone
Service Provided:
Broken Garage Door Spring Repair
Review:

Technician Arrived on time and spent time explaining a number of items as this was the first time I had ordered a garage door. We discussed options, styles and colors which I really appreciated. To top it all off, I was provided a discount for my military service! I highly recommend them.
Tom Desmond
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Paul was great in servicing our garage door. He called in advance of arriving, arrived on time, diagnosed the problem accurately and fixed the door. Very satisfied. (Like his dog too!)
Michael Jeans
Service Provided:
Garage Door Repair
Review:

The tech was very helpful & informative. Explained in detail the work needed and why it should be done.
John Cintolo
Service Provided:
Broken Garage Door Spring Repair
Review:

Was very pleased with the service we received. Paul came before scheduled time. Acessed and fixed the problem in 1/2 hour. Will highly recommend this company. Thank you.
Sandy Gilchrist
Service Provided:
Garage Door Repair
Review:

Great experience from start to finish. Scheduling the service appt with customer service rep was easy. Our technician Barry was on-time, professional and gave us an honest assessment. Turns out we didn't need any work done...just a simple sensor adjustment that took seconds to resolve. We would definitely use Precision for our future garage door needs and highly recommend to others.
Mark and Carrie - Acton MA
Service Provided:
Garage Door Repair
Review:

Paul came out and promptly tackled my remote issue. He was very courteous and professional. I enjoyed his dog as well.
June Diffenbach
Service Provided:
Garage Door Opener Repair
Review:

door looks great. Your installer did a great job. Would recommend your company to anyone.
Edward Leary
Service Provided:
Install Garage Doors
Review:

Pau was fast, efficient and extremely easy to work with. Great job!
Paul Lieberman
Service Provided:
Garage Door Repair
Review:

I could not be happier or more pleased with the service and work done by Precision. From the setting of the appointment through the completion of the repair, my experience was excellent. All work was completed in a timely manner and at a very reasonable price. Paul was a true professional! Thank you!
Phil Kuhn
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

5
Al Tashian
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

All good, very professional. Great Service!
Ken Dimaggio
Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Review:

We were very pleased with Paul. He gave us options to consider, and he knew what he was doing and worked efficiently. We will call your company again, and one of our neighbors will be having work done by you - his name is Al Tashian.
Ken Martin
Service Provided:
Garage Door Opener Repair
Review:

Paul and Rainer did a great job installing a replacement for our garage door opener. Paul did a great job explaining issues and did a professional and efficient installation. Also our call to schedule the installation was handled professionally with upfront information on costs. Paul called with a notification of the time for his arrival.
Robert Carraher
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Saw they did a nice job at a neighbors of mine and then liked what they did at my house.
Ruth Weinz
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Serviceman, Paul, very courtesly described the problems, gave a comprehensive estimate and promptly went to work to correct all the problems. I cannot believe how quietly all parts are working together. Very sorry that I missed calls on Friday.
Suzanne Sexton
Service Provided:
Garage Door Repair
Review:

Very pleased with my new door and opener. The installer did a wonderful job and the salesman were great. Thanks for the great service.
Janine Jewell
Service Provided:
Install Garage Doors
Product:
Belt Drive Garage Door Opener
Review:

Absolutely not happy - came out on time but did not make clear on phone that not only was there an installation fee but a service fee as well followed by hourly if went over. So felt it was unfair and really over 500 dollars for springs rollers and new key pad 25 min of work. Never again.
K Mowry
A Response from: Walt Arvin

After listening to your call, we agree that our customer service representative didn’t mention the labor charge. As a result we have refunded the labor fee and also re-enforced with our customer service staff the importance of being thorough in discussing our fee structure with prospective customers. We are sorry about the confusion.

Service Provided:
Garage Door Repair
Product:
Springs
Review:

Excellent service. Mike M. did a great job. Garage door on shed runs as if brand new.
Eric in Marlborough
Service Provided:
Garage Door Repair
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