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Read what people are saying
about Precision Garage Door in:

Marlborough | Acton Area, MA

Precision Garage Door of The Greater Boston Metro Area
has received 226 reviews, averaging 4.91 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The service provided by the technician, Fran Garvey, was excellent. He was on-time, diagnosed the repairs needed and gave me an estimate on-the-spot. Fran replaced spring, rollers, and cables. All parts were available on the truck, so Fran immediately set to work and the whole repair/replacement was completed in two hours. I would give the repair call 5 Stars. He was terrific! The reason for the 4 Star rating had nothing to do with the actual repairs or the technician. The original day and time set by Precision Door for the repairs was Saturday morning with a window of 8:00 - 10:00 AM. I received a call at 8:30 AM informing that there was a problem with the vehicle and it would be necessary to reschedule for another day. The second appointment was scheduled for Tuesday from 12:00 - 2:00 PM. Neighbors in the Condo Community have suggested that the a price seemed quite high as well.
Stephen Frazel
Service Provided:
Broken Garage Door Spring Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision was great! They came on schedule, were both friendly and professional, and fixed my door in under an hour. I will be happy to call Precision again if I need them.
Lois McDonald
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Prompt professional response to repair of my precision door
SUSAN RABAUT
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Again great service!! My condo was hit by lightning and knocked out my garage door opener. Not going to lie hated to have to repay for something just replaced in December but had to be done and I am always satisfied with your service!!! Paul provides the knowledge and is professional and personable.
Ellen Demers
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent professional service. Thanks.
HQ
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Paul called to say he was running ahead of schedule and arrived a few minutes later. He was courteous, professional, and knowledgable. After some discussion about the state of our doors and the need for replacements in the near future, he replaced the broken springs on one door and did some maintenance on the other two doors. I anticipate that we will be calling on Paul to make the replacements before the summer is out. 5 Stars.
Rob Mitchell
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Paul could not have been more professional. He explained the repair as well as options and explained how we could upgrade our doors in the future. I am giving Precision Overhead Garage Door Service five stars. They are well deserved.
Ted Sullivan
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Extremely dependable and trustworthy ! Paul fixed the garage door within minutes and found us the most efficient garage opener at a great price. He installed the opener as well as all the amazing features in an hour.
Sarmila
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We were promised some touch up paint where the door were rubbing against the frame, it never arrived
Martha Lang
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I would give Precision a five star rating!! Very professional. Great prices! thank you so much!!
Susan Lea
Service Provided:
Garage Door Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Two time return customer. Another great job by Paul Osborne & associate--earlier than scheduled arrival time (preceded by a phone call), three quotes/options provided on the spot, fast and efficient install, and consistent service. Thanks again!
J. Perez
Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

You took a 50% deposit of $1,500 and then called and cancelled the appointment. I was told you would call back with a new date and I've heard nothing and left another message. I am unhappy and the person I spoke to, tom, was rude. I want my money back or an actual call back with a date of when this will be completed. It has been 6 weeks
Emily Cooper
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I looked at an old phone book, that's how I found Precision. Paul got me sorted out temporarily. I am on a waiting list for a new door. However, would like for it to be done in warmer weather. Also, the door has failed to fully close twice since then. Paul said the Liftmaster will be OK to use. Perhaps your staff could check it when they come. Paul was very nice, very efficient and likeable. So far, I am glad I called Precision, and I was truly grateful for the quick response. Marie
Marie Mangan
Service Provided:
Garage Door Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

on time,polite,and hard working
Jay Moody
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Returning customer. Precision is always the best!
Roberta Saart
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The technician arrived on time. Worked diligently and showed me how to operate once the door was installed. Excellent job! I love my new door!
Sandra Fasulo
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Arrived when scheduled, were polite, answered any and all questions and cleaned up. The door looks great and operates as expected. Job well done!
Charles Barney
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very happy with the service, the scheduling and the technician and would definitely use them again.
Susan Alexander
Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Purchased springs, rollers and cables for both garage doors. Paul did an excellent job, in a timely manner (5 stars on the service). I had used your company 3 and a half years ago for a minor repair.
Gary Dahl
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Hi had Paul and Rainer come to my house yesterday and they were both 5 star!! Paul was prompt and knowledgeable ...he was informative with my situation, gave me options and got the job done very efficiently I have used Precision before and have recommended to my neighbors..I don't think I will ever call anyone else! I was also sorry to hear about Chris he was the tech from before! I am so happy to be back in my garage..thank you! Rainer was very helpful kept squirrels at bay while Paul got the job done, he was very friendly and well behaved....although at repair at Christmas was not what I had hoped for it was needed and done in the best way possible!
Ellen Demers
Service Provided:
Garage Door Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Paul did a fantastic job. He explained everything before he started, answered all my questions, and cleaned up afterwards. I would strongly recommend Precision Garage Door Service to others, and Paul in particular. Sorry, I didn't have any Milk Bones for Rainer....
Carol Mccoin
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

This is the second time we have used Precision for repairing our garage door. Both times Paul Osbourne has been our service tech. We have been very pleased with the service. Arrived when they said he would, and fixed the problem in less then an hour. Highly recommend this company.
Sandy Gilchrist
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great Service! Our technician, Paul, was friendly and knowledgeable! Wouldn't hesitate to call you again or recommend you to others!
Sue Gordon
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service from Mike Maghakian! He was professional and efficient! Very happy with my new garage door opener. Will definitely use this company again! Thank you!
Mary Palmer
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was so pleased with the whole procedure with Precision. I got the same very nice technician (Paul) both times. He called to let me know he was on his way both times. He explained what was wrong and showed me options for what I could replace. When he came out again to do the work (just 1 business day later) he made sure I was satisfied and knew how to use my new equipment before I left. I would highly recommend the company.
Kendra Stowell
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The technician from Precision, Paul Osborne, was efficient and thorough. He took the time to explain all of the changes he was making and how everything operates.
Debra Williams
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Paul arrived on time. He identified the problem and fixed it professionally. We are satisfied. I would recommend him.
Ming Chang
Service Provided:
Garage Door Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Paul was great - he called and said he'd show up right on time at the early end of the appointment window. The service was quick and accurate - he showed why parts needed to be replaced and what the effects would be from not replacing them. We are very satisfied with his service!
Richard Goyette
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Paul and Rainer were absolutely awesome! Thank you so much for a great and smooth garage door opener installation. Take care of Rainer! What a prince!
Sammy Mercier
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

From start to finish my experience with Precision was great. The receptionist was warm and inviting as well as clear in her questions and comments. Paul came out during my time slot having called to let me know exactly when he would be there. He assessed the situation quickly and reassured me that he could take care of it right then. He did. The call took about 1/2 hour and I would gladly use the company in the future.
Michelle Dubois
Service Provided:
Garage Door Repair
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