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about Precision Garage Door in:
Marlborough | Acton Area, MA
Precision Garage Door of New Englandhas received 297 reviews, averaging 4.92 Stars:
Marlborough, MA
Hudson, MA
This is an excellent company to deal with. My old garage door opener broke down on Wednesday and Precision was able to install a new one the next day. The online booking is very easy and user-friendly. My new opener was installed by a technician (Dylan) with exceptional customer service skills - I have been a homeowner for 36 years and I have not met his match. He reviewed with me my options and then proceeded to install the new opener, which took less than an hour. Once installed, he patiently reviewed with me the operation of the unit. Over the next couple of days, I was having trouble installing the integrated camera on the myQ app. I called him and he came by that same day and solved the issue. Incredible!! If I could give this company and Dylan a 10-Star rating, I would.
- Brad Saunders
Product:
Technicians: Dylan P
Marlborough, MA
Quick response Service technician very professional
- Reggie Ashford
Marlborough, MA
Great job. Done fast and very professionally. Thx. A+++
- Marc Eisenstock
Boxborough, MA
Dylan was prompt, knowledgeable and very helpful, we had our quote immediately after he reviewed our needs. We will be booking with Precision thanks to Dylan, SO far so good! Trish Hashem
- Tricia Hashem
Concord, MA
Nice job.
- Francis D'Ambrosio
Marlborough, MA
We gave Ron Lecours five stars because he was personable, knowledgeable and professional. He was precise and willing to share our options. Thank you for sending Ron our way. Bruce & Nancy
- Bruce Harris
Service Provided:
Product:
Technicians: Ron L
Acton, MA
Dylan was excellent! Not only fixed our issue but taught us some new things so keep our door and system running smoothly!!
- Lindsay Torgersen
Marlborough, MA
Second time I've used their service. Both times they provided a quick response and an excellent job!
- Paul Daley
Sudbury, MA
I reached out online at 6pm at night for a service request for a broken garage door and was able to book an appointment for the next morning. The technician called and texted ahead of arrvial, was on time, friendly, knowledgable and fixed the issue quickly. I also found their fees to be very fair. We couldn't be happier with the support and will most certainly be back when it's time to replace our doors!
- Kathleen
Hudson, MA
Prompt and knowledgeable service. Serviceman was friendly and fixed the issues same day
- Jane Houde
Hudson, MA
Our technician Ron showed up on the early part of the 4 hour window which was a convenience for us. He introduced himself and after I explained the problem with our garage door he immediately began troubleshooting and quickly discovered that problem was not the typical issue but was buried somewhere in the 20 feet of wiring harness. Ron methodically traced it back to a faulty wire staple and repaired the connection. Impressive!
- Bob Bureau
Stow, MA
The experience with Precision was a very positive one. I would not hesitate to use them in the future.
- Rick Harrison
Acton, MA
Very helpful and efficient. Job done earlier than scheduled which worked out great.
- Marjory Evans
Service Provided:
Product:
Technicians: Ron L
Acton, MA
Dylan ( the surfer man) and Tom were beyond excellent!!!
- Janice Larkins
Marlborough, MA
The service visit by your technician today to sort out a keypad and make adjustments on one of the doors that was shuddering was very successful. Ron was excellent at explaining things and very courteous and cheerful. We would not hesitate to recommend your company to family and friends. Thank you for a prompt and helpful response to our concerns.
- Lewis Clark
Marlborough, MA
nice job, on time, on budget. replaced bottom weather seals.
- David Huang
Hudson, MA
Your company and specifically were recommended by a neighbor that you did work for. Ron Lecours arrived prior to the window I was given. He was informative and courteous. I will definitely use your company and this technician should the need arise.
- DMS
Marlborough, MA
Excellent, fast professional service provided by Chet my service tech. he went over my options, gave a price and installed the replacement parts in a little over an hour. The door operates as new!
- Paul Daley
Product:
Concord, MA
Service man came on time, came in briefly told us what he was going to do, reminding us of the cost of evaluating the project and then went about doing that. He appeared maybe 15-20 later told us what needed to be done and the cost. We agreed, he proceeded with the job, finished, explained how the system worked, had me practice and that was that. Great job.
- Barbara Tarlow
Hudson, MA
A swift and successful maintenance visit.
- Peter Atkinson
Hudson, MA
I was having an intermittent problem with my garage door opener not closing. I did everything that I could think of to fix the problem myself however I reached a dead end and contacted your service and requested a technician on line to resolve the issue. Technician Ron came to my house the next day and after I had explained the situation to him he diagnosed that the circuit board was receiving the signal from the remotes but was not responding to them. He explained my options to me in regards to replacing the whole system or replacing the circuit board, I elected to repair the existing unit and he had it repaired within an hour of his arrival. Great service at a fair price, I could not be happier !
- Tom Boudreau
Acton, MA
Company response time was excellent... same day emergency fix! Technician, Ed D., was friendly, knowledgeable and had my garage door back in working quickly. I would highly recommend Precision Door Service.
- Christine K.
Product:
Marlborough, MA
Excellent and courteous service.
- Robert Santy
Marlborough, MA
My tech Ron Lecours was excellent. He was informative, professional and timely.
- Paula Raposo
Hudson, MA
Very pleased with Precision and would definitely recommend them. Called on Tuesday for a non-emergency repair and we were given an appointment for the next day. Ron arrived promptly and answered all our questions and explained the options without being pushy or trying to oversell anything. He completed the work quickly and neatly. We had him install a new Spring and bottom seal and we wouldn't hesitate to call again if needed. Thank you!
- Joe & Sue Lalli
Marlborough, MA
Dylan was great
- Wesley Russell
Concord, MA
Great service. Very knowledgeable, polite, on time and efficient. The new opener is great too.
- Anne Keesler
Service Provided:
Product:
Technicians: Ron L
Stow, MA
Excellent service and very knowledgeable technician. Ron was professional, courteous and diligent in repairing my door. Everyone from the initial contact onwards, was exceptional. Highly recommended!!
- Padraig Daly
Stow, MA
Super knowledgeable and quick service. Thank you Ron from Precision Door.
- Dan Krantz
(617) 459-4147
(617) 459-4147(781) 304-4933
(781) 304-4933(508) 283-3973
(508) 283-3973(978) 631-0042
(978) 631-0042(781) 519-4491
(781) 519-4491(978) 357-8486
(978) 357-8486(508) 925-7701
(508) 925-7701(978) 631-0042
(978) 631-0042(978) 710-0370
(978) 710-0370(508) 283-3973
(508) 283-3973(603) 821-9737
(603) 821-9737License
MA License# 176747
Great company with knowledgeable team. Had an issue with a garage door spring that snapped and they came out next business day to fix. Same Tech that replaced my motors 2 years ago and provided me options to repair and or replace based on cost of repair. Choose to replace the doors after 28 years!
- Richard Thall