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Read what people are saying
about Precision Garage Door in:
Marlborough | Acton Area, MA
Precision Garage Door of New Englandhas received 239 reviews, averaging 4.91 Stars:
Concord, MA
Maynard, MA
I called a couple of companies when I called Precision I get an immediate & positive response from the receptionist she took down all the information I could provide about our problem with our garage door, she put me on hold for a couple of minutes came back asked me if I was going to be home, OF COURSE IT'S SNOWING, she told me a mechanic/technician would be calling in 45 - 60 minutes to let us know when he would be arriving. the technician called arrived with in the hour he had just completed a call near by. Paul, the technician was a real Pro surveyed the problem with me and my wife within the hour our door was fixed operating like brand new, smooth and quiet. we are totally satisfied - job well done
- Thomas Vittorioso
Hudson, MA
Team member Paul O. was prompt and professional! I knew springs were needed and he advised cables and roller replacement to correct other problems. Appreciated his advice and Paul left my garage spotless! I highly recommend Precision Door Service!
- Linda Wheeler
Concord, MA
Great overall service! On time, with excellent products and very courteous and professional personnel make for a wonderful experience for the homeowner. Precision has serviced all three of my garage doors and installed new openers and I couldn't be happier. Thank you!
- James Richardson
Concord, MA
Paul was knowledgeable, pleasant, accommodating, and on time. A pleasure to do business with. I will recommend him and the company going forward. Salesman Tom was great too. Thanks for a job well done.
- Caroline Palma
Maynard, MA
Paul was professional, friendly and informative. He gave great tips on maintaining a "healthy" door. Thank you for the great service.
- Vicky Caburian
Hudson, MA
Professional service and repair done quickly, effectively and fairly. Highly recommend!
- Mike Willoughby
Maynard, MA
The web site estimator did not work. After filling out all required information, when I pressed the submit button, the message that was displayed was, “Oops something went wrong” Due to that, my quote was delayed by a few weeks. The web site did contain good information.
- John Moldenhauer
Marlborough, MA
Once again, Precision Door came to my rescue. Fran was right on time. He was so nice and professional. He figured out the problem and solution quickly. He answered all my questions. I can’t thank him enough. I would highly recommend Precision door to anyone. Precision will exceed your expectations.
- Georgie Goodman
Marlborough, MA
The technician was professional and knew his job very well. The end work was excellent. I want to comment about the apponitment. Even when he was late, happens. But I would like the heads up to organize my time accordinly.
- Betina Bucciarelli
Marlborough, MA
Both technicians were very courteous and answered all of my questions. They installed a new 18 ft garage door and a new garage door opener. They demonstrated the use of the key pad for the garage opener and explained the function of the garage door opener wall switch. They worked efficiently in the very cold weather.
- Terri Lucash
Acton, MA
Paul Osborne was great! Thank you!
- James Coker
Carlisle, MA
Technician was very professional, identified issues immediately, garage doors work like new now
- Tony Fidanos
Stow, MA
The service provided by the technician, Fran Garvey, was excellent. He was on-time, diagnosed the repairs needed and gave me an estimate on-the-spot. Fran replaced spring, rollers, and cables. All parts were available on the truck, so Fran immediately set to work and the whole repair/replacement was completed in two hours. I would give the repair call 5 Stars. He was terrific! The reason for the 4 Star rating had nothing to do with the actual repairs or the technician. The original day and time set by Precision Door for the repairs was Saturday morning with a window of 8:00 - 10:00 AM. I received a call at 8:30 AM informing that there was a problem with the vehicle and it would be necessary to reschedule for another day. The second appointment was scheduled for Tuesday from 12:00 - 2:00 PM. Neighbors in the Condo Community have suggested that the a price seemed quite high as well.
- Stephen Frazel
Broken Garage Door Spring Repair
Product:
Rollers
Maynard, MA
Precision was great! They came on schedule, were both friendly and professional, and fixed my door in under an hour. I will be happy to call Precision again if I need them.
- Lois McDonald
Hudson, MA
Prompt professional response to repair of my precision door
- SUSAN RABAUT
Marlborough, MA
Again great service!! My condo was hit by lightning and knocked out my garage door opener. Not going to lie hated to have to repay for something just replaced in December but had to be done and I am always satisfied with your service!!! Paul provides the knowledge and is professional and personable.
- Ellen Demers
Stow, MA
Excellent professional service. Thanks.
- HQ
Concord, MA
Paul called to say he was running ahead of schedule and arrived a few minutes later. He was courteous, professional, and knowledgable. After some discussion about the state of our doors and the need for replacements in the near future, he replaced the broken springs on one door and did some maintenance on the other two doors. I anticipate that we will be calling on Paul to make the replacements before the summer is out. 5 Stars.
- Rob Mitchell
Marlborough, MA
Paul could not have been more professional. He explained the repair as well as options and explained how we could upgrade our doors in the future. I am giving Precision Overhead Garage Door Service five stars. They are well deserved.
- Ted Sullivan
Acton, MA
Extremely dependable and trustworthy ! Paul fixed the garage door within minutes and found us the most efficient garage opener at a great price. He installed the opener as well as all the amazing features in an hour.
- Sarmila
Boxborough, MA
We were promised some touch up paint where the door were rubbing against the frame, it never arrived
- Martha Lang
Acton, MA
I would give Precision a five star rating!! Very professional. Great prices! thank you so much!!
- Susan Lea
Hudson, MA
Two time return customer. Another great job by Paul Osborne & associate--earlier than scheduled arrival time (preceded by a phone call), three quotes/options provided on the spot, fast and efficient install, and consistent service. Thanks again!
- J. Perez
Acton, MA
You took a 50% deposit of $1,500 and then called and cancelled the appointment. I was told you would call back with a new date and I've heard nothing and left another message. I am unhappy and the person I spoke to, tom, was rude. I want my money back or an actual call back with a date of when this will be completed. It has been 6 weeks
- Emily Cooper
Hudson, MA
I looked at an old phone book, that's how I found Precision. Paul got me sorted out temporarily. I am on a waiting list for a new door. However, would like for it to be done in warmer weather. Also, the door has failed to fully close twice since then. Paul said the Liftmaster will be OK to use. Perhaps your staff could check it when they come. Paul was very nice, very efficient and likeable. So far, I am glad I called Precision, and I was truly grateful for the quick response. Marie
- Marie Mangan
Garage Door Repair
Product:
Garage Doors
Lancaster, MA
on time,polite,and hard working
- Jay Moody
Hudson, MA
Returning customer. Precision is always the best!
- Roberta Saart
Marlborough, MA
The technician arrived on time. Worked diligently and showed me how to operate once the door was installed. Excellent job! I love my new door!
- Sandra Fasulo
Stow, MA
Arrived when scheduled, were polite, answered any and all questions and cleaned up. The door looks great and operates as expected. Job well done!
- Charles Barney
(617) 459-4147
(617) 459-4147(781) 304-4933
(781) 304-4933(508) 283-3973
(508) 283-3973(978) 631-0042
(978) 631-0042(781) 519-4491
(781) 519-4491(978) 357-8486
(978) 357-8486(508) 925-7701
(508) 925-7701(978) 631-0042
(978) 631-0042(978) 710-0370
(978) 710-0370(508) 283-3973
(508) 283-3973(603) 821-9737
(603) 821-9737License
MA License# 176747
Paul came on time, diagnosed the problem quickly and it was fixed promptly. Very satisfied with the work!
- Rich Nolet