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about Precision Garage Door
Precision Garage Door of New Englandhas received 2078 reviews, averaging 4.90 Stars:
Billerica, MA
Needham, MA
The technician diagnosed the problem, performed the corrective action and gave me a full explanation of the work completed. He demonstrated that they were operating correctly . He gave some tips to keep the doors working their best. He then gave me a breakout of the charges with an invoice sent to my e-mail address.
- Fred Smith
Needham, MA
Precision Garage Door and their technician, Dylan P, did two single-door rebuilds and upgraded one of the garage door openers. Dylan's service level exceeded all expectations! It was a pleasure to have him to our home for the work. Dylan called twice earlier in the day about his estimated time of arrival. His actual time of arrival was even earlier than the service window (good thing). Dylan did thorough inspections of the hardware; then, shared his findings, our options, and his recommendation when I asked. Dylan was polite, friendly and product knowledge was exceptional. His work was professional and very efficient. Recommend Precision and Dylan without reservation.
- Brad Lutz
Service Provided:
Product:
Technicians: Dylan P
Plymouth, MA
Eddie Torres was terrific. We was on time, professional and very helpful. We are very pleased with our experience.
- Terri Stanley
Boxford, MA
I called and booked got an appointment the next day. They texted me when they were on their way and kept me up to date on time of arrival. They were professional, recommended the fix, executed in a timely manner. Price was $540+ to repair springs and cable on one bay. I did not shop around to see if that was reasonable or not. So i cannot attest to that.
- ROSELLA
Acton, MA
We just had Precision Door Service come to look at our damaged door (that someone else installed). The technician, Ron L., was awesome! He fixed the problem within a few minutes and could not have been more professional or helpful. We highly recommend Precision Door Service.
- Cathy Usoff
Melrose, MA
Quick response. Fixed my old garage door opener like new. Good work, professional, and no mess left behind.
- Paula Byrne
Brookline, MA
Precision Garage Door did some major work on my garage door about 4 years ago. Over time, the door was starting to loosen so that it didn’t always stay up. Since I had a 5 year warranty for parts and labor, I called Precision back to have the work done. I was pleasantly shocked when they had a technician available to come out today, the day I called. And the technician they sent, Dylan, could not have been better. He’d already read the previous work order from 4 years ago before he even arrived, then he quickly analyzed the current issues, repaired everything perfectly and quickly, and explained clearly everything he’d done. Along with his obvious expertise and competence, he also could not have been a nicer person. Because of Dylan, I’m giving Precision 5 stars, but wish I could give many more. FYI, the warranty covered all parts and labor, leaving me to pay only a reasonable service fee, which was outside the 5 year parts and labor warranty. I will definitely do business with Precision Garage Door again and ask specifically for Dylan when I need garage door service in the future.
- Carol Swetow
After calling my old door company and found out they were sold , i reached out to Precision. I booked my service online and found they had availability the same day! Dylan called me before and said he was on his way. The professionalism and attention to detail were amazing in his work replacing broken springs and cables. I would highly recommend this company for service and especially Dylan who is an asset to the company he works for.
- Richard Hurwitz
Hudson, MA
Excellent experience! I called to have a maintenance checkup on my garage door and its automated opening components. Ron was pleasant and professional. He listened to my questions and responded with helpful information. He evaluated the door and opening mechanism and made some adjustments to keep it running smoothly. I am very pleased and will plan to contact your company again in the future.
- Barbara K in Hudson
Weymouth, MA
Dylan did an amazing job job taking care of my issues , went above and beyond expectations.
- John Barker
Sudbury, MA
The office was very prompt in scheduling a technician. Ron was very helpful in getting the door working again.
- Frank SCHIMMOLLER
Middleton, MA
Eddie Torres was my technician. He was on time, very thorough, very professional and pleasant to talk too. Based on my experience with Eddie, I would always use this company. He answered all my questions and was very nice. He fixed my garage door issues and educated me in the process . 5 stars for Eddie and Precision!
- Marc Birritteri
Stow, MA
Exceptional service today. The old garage opener broke this morning. I called about 8:20 AM this morning. I had appointment and by 1:30 PM this afternoon you installed a new opener with a security camera, updated remotes and key pad. Great service, I will always recomend you. Also a great price. Very, very happy. Katie
- Katie Fisher
Medford, MA
I missed the call, but I also got a email and a text letting me know that Brian was on his way and he arrived on time, despite the long distance. He was helpful and friendly. He listened to all the issues I raised and responded to all of them. My house is 100 years old, with a waste pipe and gas pipes in the way, so of course things are more complicated. I appreciated his explanation of the options and attention to detail. Because of the complications, I still have to consider my next step. I think in a less complicated situation, I could have moved ahead.
- Jill Richard
Kingston, MA
Waited all day only to find out the opener would not be installed as I was originally informed. Although I explained the work I wanted done when I spoke to the call center, the technician was not prepared to perform the required work. Took the day off from work for no reason.
- Randy Trombley
Stow, MA
Wonderful service! Very friendly, helpful, and knowledgeable!
- Joanne Veracka
Belmont, MA
Precision Door Setvice has provided us with excellent customer service for many years. Their technicians are knowledgeable and efficient. I want to give a big shout-out to Dylan in particular here in this review. In addition to the expert repairs that Dylan provided, he also educated us about the technical and mechanical aspects of our garage door. We truly appreciate his expertise and felt really cared for. Thanks, Dylan!
- Valerie Pratt
Hanover, MA
The website was easy to locate and easy to navigate. It quickly to me to an appointment schedule. The service call fee was clearly stated and I was delighted with the 25$ discount. The technician was on time, and called before arrival to verify his arrival time. He was mindful of not tracking dirt in, was quick to assess the problem. I appreciated that he gave me the option of only repairing the broken spring but provided an estimate for replacing both. He was efficient, pleasant, and professional. His service was a credit to your business.
- Deborah Spratley
Scituate, MA
Excellent service and Knowledge by Eddy
- SHELLEY SIGNORELLI
Newton, MA
Dylan was just excellent. He called ahead to make sure the time still worked, he explained everything he was going to do and what our options were at different price ranges, etc. He fixed our problem quickly! He really was a pleasure to meet and work with.
- Susanna Dyer
Waltham, MA
Your company was very professional and very helpful in responding to my concern. Dylan called ahead to say when he would arrive. He then assessed the situation, explained everything clearly, made sure we understood the options and cost and then fixed everything perfectly! We are so pleased. It is the greatest pleasure to have things work so well from first call to completed work. These days, skill combined with niceness is particularly welcomed. Thank you, Dylan! Thank you, Precision! We are very happy and will recommend you to our neighbors.
- Judy Holmberg
Boston, MA
Dylan of Precision Door Service of Boston was tremendous
- Jim Faherty
Marlborough, MA
Precision's was friendly and knowledgeable. He saw the cause of my door's malfunction and was able to fix it quickly. The charge was very reasonable. I would recommend Precision Door to anyone with a garage door problem.
- John S.
Acton, MA
Minor garage door repair couldn't have gone more smoothly. Ron arrived within the agreed time window, quickly assessed the problem, fixed it, and even checked the second garage door (which Precision repaired about ten years ago) to see if it was working well (it was). Totally satisfied with Precision Garage Door Service
- Larry Kerpelman
Holliston, MA
Ron L provided friendly, excellent, & thorough customer service! He arrived on time, listened to my questions and concerns, clearly explained and demonstrated the operation and condition of our garage door and assembly, offered an upgrade with the pricing clear and up front, then efficiently performed the upgrade & maintenance to ensure it will operate smoothly going forward. I highly recommend Ron and Precision!
- Christina Wheeler
Newton, MA
Fantastic! Beautiful work! Professional!
- Newton Housing Authority
Waltham, MA
Great service my technician Dylan Perkins was especially helpful and knowledgeable and a pleasure to work with
- Paul Harris
Peabody, MA
The service was quick and thorough. Our technician was wonderful. The folks in the office arranged an appointment that suited us perfectly.
- Steve Wisotsky
Bedford, MA
Eddie Torres did a terrific job installing the LiftMaster. He explained everything that needed to be done. He is very knowledgeable and kind. I will recommend your company and particularly Eddie to people who live in my condominium community. Susan Goldblatt
- Susan
Product:
(617) 459-4147
(617) 459-4147(508) 925-7701
(508) 925-7701(978) 631-0042
(978) 631-0042(781) 304-4933
(781) 304-4933(978) 357-8486
(978) 357-8486(781) 519-4491
(781) 519-4491License
MA License# 176747
Brian was very nice & arrived on time, ready to provide all the information I needed to request a quote on my door. I was able to make my decision quickly. Looking forward to the installation! Thank you!
- Kimberly Turco