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Ron L
Average: 4.97 stars
Ron L's Bio:
Ron Lecours has worked for Precision Door for over 12 years. He enjoys camping, hiking, snowboarding, fishing, and golf. He is a big sports guy and really enjoys football the most -- ask him about his fantasy football results... he's very good at picking teams! Ron has worked for a few different Precision Door franchises. He attended Lyndon State College for two years with a double major in ski resort management and marketing.
Hudson, MA
Sudbury, MA
Our experience with technician Ron Lecours, exceeded our expectations. He was prompt, courteous and very knowledgeable. He arrived on time, clearly explained the issue, offered us multiple repair options. He also helped close our broken door so we could secure our garage until the door could be replaced. 5 stars! Mark Zieff
- Mark Zieff
Response is very quick. Customer service is a priority. Technician is knowledgeable.
- Adriana Bauza
Concord, MA
Ron knew what he was doing. All fixed.
- June Diffenbach
Hudson, MA
Professional, pleasant first time experience with Precision Service. Attention to detail was given even to my small problem; Ron explained the reason for issue, and it was solved quickly. Precision will be my "go to" garage door service from now on.
- Joan
Groton, MA
Quick response, very nice technician who explained everything to me. Highly recommend!
- Christine Cline
Hudson, MA
I was very pleased with the service I received today from Precision Door who fixed our problem with our remotes. Not only were they old, but i had new batteries which worked for a few days and died. He suggested replacing the lightbulb in the garage as that was interfering with the signal. He also removed an unseen bird's nest that wasn't helping at all. He carefully explained the options with the keypad and we chose to get new remotes and Ron was able to make everthing clear and complete in a half hour. I highly recommend Precision Door.
- Sandra Leah
Marlborough, MA
Ron was a great representation of your company!! A very pleasurable experience. He was even very friendly with my 85lb dog trying to get in the way. He was friendly and professional. He explained exactly what I needed and it totally made sense. There was no pressure to do more than what was needed. He did the job within an hour. He also notice he could better position my outside camera. It was much better. Not part of the job, just a nice guy. I would highly recommend his service, and this company. I usually don't do reviews, but the job and experience was so well done, I had to take the time. Thank you!
- Barbara Sullivan
Ron is a shining example of how customer centric, professional and high trained our team is. Your business and time to post this review is very much appreciated. Thank you!
Marlborough, MA
Ron was very knowledgeable regarding the issue with my garage door opener. Door opens and closes without that screeching noise! Thanks again Ron.
- Doug Farr
Littleton, MA
Ron was the service technician that came out to the house I was so glad to see him because I love my garage door opener and it wasn't working. I appreciate Ron's knowledge and the options he gave me to pick from once he diagnosed the problem. I appreciate his knowledge and how he express to me what the heck was going on with my garage door. Thank you Precision Door Services!
- Deborah Donnelly
Sudbury, MA
Ron was excellent. Highly recommend. Explained everything in a professional courteous manner.
- Brad Scott
Hudson, MA
The Internet had so many choices so I wne by the reviews which brought me here to Precision. Making an appointment was very easy and they set expectations upfront. I had the Pleasure of working with Ron who was straight forward, personable and professional. Gave me all my options without any high pressure sales tactics. I made my choice and my new garage door was installed within 1 hour.Before Ron he walked me through all functions etc., and made sure I had no questions. They service all types of openers sold in those big box stores. Precision only installs Lift Master openers which are superior to ones sold in those big box stores. Looking for a new garage door opener? Need anything to do with garage doors I highly recommend Precision Garage Door Service.
- Steven Leduc
Maynard, MA
Very professional! I called for service and they scheduled me for later that day! I got notified that they could come earlier and they did. Very reasonable price and would highly recommend!
- Lisa Fagan
Marlborough, MA
Technician without a professional, then explains everything that needs to be done. What was wrong with my garage door, only thing that was a minus was the arriving time I had to wait for over 45 minutes, but I think that’s more of the company itself not the technician.
- Kaisson Rodrigues
Marlborough, MA
Ron was professional, informative and courteous.
- John Mcclellan
Marlborough, MA
Very courteous, efficient and thorough service of our 2 garage doors. It is important to keep the investment in good running order and Precision does that very well. The tech (Ron?) was very helpful.
- Lewis Clark
Sudbury, MA
We were super pleased with the work Ron performed in fixing both our garage doors. They used to be very hard to open, and one had a broken spring. Now we can open either door with just 2 fingers. We got the package that included replacing all rollers, springs, installing safety wires to stop broken springs from snapping back and doing damage and cables. Very pleased with the result!
- Robert Schroeder
Hudson, MA
Ron showed up early, provided several quotes, and did the repairs quickly. He also gave me good advice on some minor repairs I could perform myself. Very professional.
- David Walter
Marlborough, MA
Ron arrived on time, was very professional, friendly and helpful! He serviced my garage door and gave me a badly-needed education on its operation, maintenance and features. I highly recommend Ron and Precision Door.
- Eileen Codyer
Hudson, MA
Ron was wonderful, experienced and highly professional.
- Mark Plavsic
Groton, MA
Ron was awesome and should be used as an exemplar for what customer service should be. I am hesitant to ever give reviews positive or negative- but my experience was great. He explained without being condescending. He listened to what the issue was and explained how he would fix it. Also, the price was really good and he was quick. Scheduling was super easy and accommodated my schedule. There is literally nothing I would change with my experience. I wish everything else I need to get done was this easy. Keep up the good work!
- Toby Bartlett
Thanks for sharing. We're happy you had a great experience.
Acton, MA
Fast easy and knowledgable service. Very pleasant tech.
- Louise G
Hudson, MA
Rob was super nice and very professional. Communicated when he was on his way and fixed our garage doors quickly. Highly recommend these guys!
- Kelly Sullivan
Lincoln, MA
I’ve been using them for 15 or more years and wouldn’t go anywhere else. Ron tried to help me troubleshoot over the phone last week but it didn’t work and he came yesterday. Motor advancement needed replacing (they call it a head and last time was 2013) so he did it in a timely manner and with a smile (in 90 degree temps). Thanks Ron!
- Gretchen & Nick Covino
Thank you for being such a loyal customer... we appreciate you!
Acton, MA
We just had Precision Door Service come to look at our damaged door (that someone else installed). The technician, Ron L., was awesome! He fixed the problem within a few minutes and could not have been more professional or helpful. We highly recommend Precision Door Service.
- Cathy Usoff
Hudson, MA
Excellent experience! I called to have a maintenance checkup on my garage door and its automated opening components. Ron was pleasant and professional. He listened to my questions and responded with helpful information. He evaluated the door and opening mechanism and made some adjustments to keep it running smoothly. I am very pleased and will plan to contact your company again in the future.
- Barbara K in Hudson
Sudbury, MA
The office was very prompt in scheduling a technician. Ron was very helpful in getting the door working again.
- Frank SCHIMMOLLER
Stow, MA
Exceptional service today. The old garage opener broke this morning. I called about 8:20 AM this morning. I had appointment and by 1:30 PM this afternoon you installed a new opener with a security camera, updated remotes and key pad. Great service, I will always recomend you. Also a great price. Very, very happy. Katie
- Katie Fisher
Stow, MA
Wonderful service! Very friendly, helpful, and knowledgeable!
- Joanne Veracka
Marlborough, MA
Precision's was friendly and knowledgeable. He saw the cause of my door's malfunction and was able to fix it quickly. The charge was very reasonable. I would recommend Precision Door to anyone with a garage door problem.
- John S.
License
MA License# 176747
Great service. On time, pleasant to work with. Provided good explanation & suggestions. Corrected the problem. All good. Thank you, Dennis Otmaskin
- Dennis Otmaskin