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about Precision Garage Door in:
Southern New Hampshire Area, NHPrecision Garage Door of New England
has received 33 reviews, averaging 4.85 Stars:
Recently moved to this area and relying on ads and reviews to find service companies. I was really pleased from my first call to request service ( 6pm on a Saturday) and actually spoke to a very helpful guy who scheduled me right away. The tech came when scheduled, performed the repair and the price was very reasonable! Couldn’t ask for more! Thanks to all involved in my transaction!
- Kerrie Clark
The technician did an excellent job Through review, defined options, answered questions and made good suggestions on what would be the best approach to address the issue Completed the job in a timely manner without any issues The is my second use of your service - both times were excellent. I would highly recommended your service
- Jerry Sevigny
Mike did a great job of coming out to take a look at the door, providing an estimate and explaining the warranty and options.
- Niraj Agarwal
Mike came to repair my garage door and did a great job. He was very professional and knew his job well. I would gladly recommend him to my friends and family.
- Joann Hourihan
Good morning Walt, Today, I met Mike Maghakian from your company. I want you to know that he is excellent. He first called me to confirm our appointment. His personality on the phone and his knowledge of your industry is great! He explained the different options available to me with regards to the repair. He explained WHY my door was broken, and what is needed to fix it. Once compete, he showed me how SMOOTH the door now operates. I am a very happy customer and would be more than willing to let others know. I was also pleased with your customer service. Yesterday I spoke to a lady named Blue, she was great. Today, I called and spoke to Michelle, and she was able to get me a technician within hours, to me that is extraordinary service! Thank you again Walt. You have a great team working with and for you! Sincerely, Rick Driscoll 603-845-7479 - cell
- Rick Driscoll
Mike arrived on time, clearly communicated the problem and fixed the gear. He was professional, friendly, efficient and overall a technician I would call and have in my home again.
- Mark Lukas
Five Stars! Mike Maghakian was on time and very helpful. Our garage door broke. We were hoping it could be repaired. Unfortunately they don’t make the panels we have any more (19 years old) Mike showed us options to make the right decision on purchasing our garage door replacements He was very personable, professional, and knowledgeable. It was a pleasure meeting him Looking forward to our new doors Your website showing the faces of the people brings it to a more personable level Great job
- Joanne Kelly
Unlike my experience in 2013, I was quite disappointed with Precision the second time around. Will never contact them again. Had a simple problem with a broken spring. The serviceman quoted $700 to do that and a bunch of other unnecessary things. After saying no, he said he'll do the necessary for $400. Thought that was still very high to replace a spring so declined. BEWARE: there's a $135 charge for the service call. This is mentioned on the phone but nowhere in the confirmation letter for the appointment. I declined anyway and got the job done within 15 minutes as expected by a reputable garage door repair company in Nashua. And it cost just $225.
- Rajul Shah
We are very sorry you didn’t have the experience you were expecting from us. We sincerely believe that our customers deserve to understand the condition of their door(s) and to have us make recommendations on what work is required to solve the immediate problem, as well as, what other things they should consider having done to their door (things that if left unattended will create future problems). Those other recommendations are the options that the customer implied we were chasing him with. In reviewing our safety inspection from the 2013 service call, we can see that we made several of the same recommendations (replacing worn or fatiguing parts that will cause future problems). Again, we feel it’s our job to make suggestions and to then perform the work that the customer wants. Honestly, it’s kinda unfair to position our options in any other way; specifically, to imply that we are suggesting unnecessary work is to simply not understand what a service company is there to do. Stated simply we provide up to three options and walk the customer through them (explaining why) and then perform the services that the customer feels is right for them. Despite serious cost pressures, the prices for the options provided in 2013 were the same as they were in May of 2018. We are totally upfront with our pricing – we do not do any work without receiving authorization. I’m not sure why the customer feels that we should mention our fees multiple times – once we get acknowledgement from the customer we assume they get it.
Mike was great ! Very informative , and we felt very comfortable talking with him. 5 Stars !
- Ken Sobocinski
Tech Barry came right when expected. Expert repair done perfectly in minutes, plus he noticed a potentially dangerous problem with the coils that move the door up and down and repaired it. Outstanding service, pleasant and professional. Highly recommended.
- David Deveau
I was visited on time by a very knowledgeable sales representative that gave me more options than any other company I’ve dealt with in this area. Mike M answered every question I had, and gave me other ideas I didn’t know were possible. I would definitely recommend Precision Garage Door services to anyone and everyone
- Matthew Joyce
When our garage door opener stopped working, I started calling random numbers for a repair and the quickest appointment I could get was two and a half weeks later. I kept trying and landed on Precision and saw the excellent reviews. I called and did, indeed, speak to a human who was able to get me an appointment in two days. She sent me an email confirmation of the appointment, named the repairman, and sent a photo for recognition purposes. This a very reassuring touch. The repairman, Barry, called an hour ahead of time and said he could come an hour sooner, if that was acceptable. I was delighted! He arrived, assessed the problem and immediately knew we needed a new sprocket. As advertised, the replacement part was stocked in his truck. Within a half hour the opener was not only working, but working more smoothly than it has in years. Barry was polite, efficient, and obviously knowledgeable. I am extremely pleased with his work and with Precision.
- Linda Desjardins
Installer was very efficient and fast. Great job.
- Paul Jones
The whole experience was very positive - from the initial visit to quote the job to the installation. Easy to work with, very professional, fair price.
- Tom Fontanella
Rob was great super knowledgeable but the prices on the parts were super inflated 4 to 6 times manufactures list price won't be using your company again
- Sandra Roberts
We appreciate your comments and understand that there is sticker shock when comparing the prices for our parts vs. those that are sold at Home Depot or Lowe's. The parts are in noway comparable. Parts from Home Depot come with a 30-day warranty, ours came with a 3-year warranty. You may not appreciate the quality of the parts now, but in 5 to 7 years you will.
I've previously used Precision, and I'll use them again if needed. Professional service.
- Kevin Shea
Alex did a great job fixing the problem , he was very helpful and explained why and what we needed to do for future maintenance
- Kathryn & john D'agata
Arrived on time and installed new opener and everthing works fine.
They honored their warranty!!! Wow. I was not even home when Chris arrived and did the job correctly. The track needed to be re-installed and he did an excellent job. Thank You Chris Young. M. Kavoosi
- Matt Kavoosi
Great service, very fast. Ron was very informative, and quick. He even called me when he was available to head over and start. I would recommend using this company and their services.
- Frank Morey
So far so good, ordered new set of doors to be installed. Honest, straight forward and very professional. Will see how the install goes. Thank you, M. Kavoosi
- Matt Kavoosi
I called and they scheduled the repair the next day. The technician, Brian was professional, explained and showed me the repairs. I needed a part that had to be ordered he scheduled to come back before he left so I knew the broken door would be working when he came back. Precision doors will be the company I will continue to use.
- Antonia Bernard
5 Stars for you. Your tech. was great he knows his stuff No BS Very Helpful.
- James Cravino
We are very pleased with our new garage doors. Everything ran smoothly and the customer service is great! Thank you for the great service!
- Terri Kenny
Mike did a wonderful job and was very professional. He explained everything he was going to do. I was expecting it to take at least an hour to fix, and it took him less than 20 minutes to fix.
- NANCY Cordeiro
Mike was very nice, pleasant and knowledgeable!
- K Marvel
Mike was great. He did his job right and was very courteous with me and explaining everything. He went above and beyond the regular service call. Great Job.
- John R
The installation crew was excellent and installed the 3 new doors very quickly and left a clean area behind. Appreciate their customer first attitude and excellent work. Also appreciate the veteran discount offered and will highly recommend Precision Door to all my friends. Tom Kelly
- Thomas Kelly
Very friendly nice young man.
- Steve A
Salem NH, NH
Mike was great. Thanks for sending him.
- Jennifer M