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about Precision Garage Door in:
Marlborough | Acton Area, MA
Precision Garage Door of New Englandhas received 291 reviews, averaging 4.92 Stars:
Marlborough, MA
Product:
Acton, MA
So far, excellent service. Signed up for a free estimate, received a phone call immediately and scheduled for the person to come out, all within the same day! Paul was very helpful and professional. We have ordered a new garage door and now simply need to wait (order will take about 6-8 weeks). Hopefully the product and install will go as smoothly as the estimate and ordering.
- Kathryn Silva
Product:
Sudbury, MA
Good, fast repair.
- Peggi Cohen
Product:
Marlborough, MA
Great service and very quickly they were able to come fix the issue.
- Kathy Hall
Product:
Marlborough, MA
I had a great experience with Precision Door Service. They were prompt and professional. I was able to get an appointment within a couple of days calling. I got a new opener installed and so happy with this service! Ron, my technician was great in explaining the benefits of purchasing through them and was quick and efficient. I highly recommend this company!
- Anh Kuettner
Product:
Hudson, MA
The springs on our electric garage door were stretching out. One set was worse than the other. We were able to het an appointment fairly quickly. We called on a Friday and hit an appointment for the following Monday. I appreciated getting a text message with the name and photo of the person coming to do this repair. It out my mind at ease to know who was coming. Jesse, our garage door repairman arrived a little bit earlier, but had notified us prior to arriving to let us know. He was very personable, professional, efficient and instructive. He assessed the situation, told us what needed to be done and gave us the price for the labor and parts. He should us where we needed to lubricate the rails and the hinges on the door, and how frequently we should do this. He told us what type of lubricant to use and explained why this particular type is most effective. Jesse completed the work in a timely manner and left the areas where he worked clean.
- Lynn Davis
Hudson, MA
We were very happy to get same day service as we were expecting to have to wait at least a few days. Technician was prompt, courteous and very knowledgeable. While we could’ve repaired the system we had, it was old and we knew it was time. Ron also did a quick fix to our garage door. Very happy with the service. We would definitely use Pecision Door Service again.
- KG
Product:
Stow, MA
Very professional and arrived on time. Estimate before work started and stuck to it. Very quick
- Jim Salvie
Concord, MA
Jesse was extremely punctual, professional and pleasant. He got the job done right away. I will recommend you and will definitely use you again! Thanks for the excellent service.
- DS
Product:
Acton, MA
Great service, great explanations. Everything works well now.
- Ben Adida
Product:
Marlborough, MA
I was very happy Paul Osborne who came out to look at my project and to give me a price . I feel comfortable talking to Paul who came out . Thank you luke
- Luke Wade
Product:
Marlborough, MA
Needed some warranty work done on one of garage doors. Precision was quick to set up an appointment and my technician arrived 15 minutes earlier than expected. Very happy with the service and quality of work performed. Thank you!
- Steve Keledjian
Carlisle, MA
I chose this company because I had seen their trucks in my area. Mike M. surpassed my expectations. He was professional and mindful of Covid. I appreciate the professionalism and care to resolve my issue and educate me on how to prevent future issues and care for my garage doors. I will request Mike for every future service!
- Danielle Adler
Product:
Acton, MA
I would give Paul 10 stars if it was possible because of how he engaged with my garage door obsessed child. He answered numerous questions, and was kind and encouraging through the whole process. This was definitely the highlight of my child's year! With regard to the actual service, Paul was knowledgeable and prompt. He clearly laid out our options for repair or replacement with information about the warranties. He was friendly and cheerful, and did not try to push more services than we wanted. Thank you, Paul and Precision! We will definitely be repeat customers!
- NTZ
Product:
Maynard, MA
Everything was perfect from the estimate to the job, service and price. My technician named Paul was punctual, informative and thorough. I would recommend precision door to everyone.
- Darren Thraen
Sudbury, MA
I had used Precision about 2 1/2 years ago and called them with a broken cable problem. They were able to come that very morning, so I was lucky and they performed the service quickly and explained all my options. In the end he replaced springs, rollers and cables with a 7 year warranty.
- Susan Alexander
Product:
Sudbury, MA
I chose Precision Door in part from the positive feedback on line and I found the service to be prompt, professional, and informative. Paul called before his arrival and was running early and asked if that was ok with me. Once here he asked the issue I was having and checked my doors one of which was racked. He recommended re-building the frame and replacing the springs. He informed me the cost and with my ok completed the work within the hour. It was a good experience.
- John V
Hudson, MA
Excellent, prompt service
- Kim Davis
Sudbury, MA
Great service. Efficient. Professional. Good communication.
- Vince Martinelli
Hudson, MA
My expectations have been met in a very timely manner.
- Jim Mihalek
Product:
Hudson, MA
Good job and done in good time.
- Richard Burnap
Product:
Hudson, MA
Paul did a fantastic job fixing the damage to our door. Called first thing in the morning got a same day appointment and he even came earlier than the scheduled appointment time. He provided a thorough examination with a clear presentation to ensure we knew what needed to be done and why. Finished the work and explained maintenance we could perform to help keep the doors healthy. Hope to work with him again in the future to possibly update our openers or doors for better insulation. Cannot speak more highly of his service.
- David Vallon
Product:
Concord, MA
Paul came on time, diagnosed the problem quickly and it was fixed promptly. Very satisfied with the work!
- Rich Nolet
Product:
Maynard, MA
I called a couple of companies when I called Precision I get an immediate & positive response from the receptionist she took down all the information I could provide about our problem with our garage door, she put me on hold for a couple of minutes came back asked me if I was going to be home, OF COURSE IT'S SNOWING, she told me a mechanic/technician would be calling in 45 - 60 minutes to let us know when he would be arriving. the technician called arrived with in the hour he had just completed a call near by. Paul, the technician was a real Pro surveyed the problem with me and my wife within the hour our door was fixed operating like brand new, smooth and quiet. we are totally satisfied - job well done
- Thomas Vittorioso
Product:
Hudson, MA
Team member Paul O. was prompt and professional! I knew springs were needed and he advised cables and roller replacement to correct other problems. Appreciated his advice and Paul left my garage spotless! I highly recommend Precision Door Service!
- Linda Wheeler
Product:
Concord, MA
Great overall service! On time, with excellent products and very courteous and professional personnel make for a wonderful experience for the homeowner. Precision has serviced all three of my garage doors and installed new openers and I couldn't be happier. Thank you!
- James Richardson
Product:
Concord, MA
Paul was knowledgeable, pleasant, accommodating, and on time. A pleasure to do business with. I will recommend him and the company going forward. Salesman Tom was great too. Thanks for a job well done.
- Caroline Palma
Product:
Maynard, MA
Paul was professional, friendly and informative. He gave great tips on maintaining a "healthy" door. Thank you for the great service.
- Vicky Caburian
Hudson, MA
Professional service and repair done quickly, effectively and fairly. Highly recommend!
- Mike Willoughby
Maynard, MA
The web site estimator did not work. After filling out all required information, when I pressed the submit button, the message that was displayed was, “Oops something went wrong” Due to that, my quote was delayed by a few weeks. The web site did contain good information.
- John Moldenhauer
(617) 459-4147
(617) 459-4147(781) 304-4933
(781) 304-4933(508) 283-3973
(508) 283-3973(978) 631-0042
(978) 631-0042(781) 519-4491
(781) 519-4491(978) 357-8486
(978) 357-8486(508) 925-7701
(508) 925-7701(978) 631-0042
(978) 631-0042(978) 710-0370
(978) 710-0370(508) 283-3973
(508) 283-3973(603) 821-9737
(603) 821-9737License
MA License# 176747
Dylan did a very detailed, and fantastic job repairing my garage door. He was prompt, explained very step he was taking, and explained all of my options. He was very professional.
- William Keyles