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Rob Augusta
Average: 4.98 stars
Rob Augusta's Bio:
Rob was born and raised in New England. He currently lives in Southeastern New Hampshire. Rob has been in the garage door business for over 5 years. He enjoys martial arts and spending time with his best pal Lily (his Lab mix who loves to come to work with him each day) as well as her little brother Logan.
Reading, MA
Marlborough, MA
Very pleased with my new door and opener. The installer did a wonderful job and the salesman were great. Thanks for the great service.
- Janine Jewell
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Shrewsbury, MA
Excellent friendly service from star to finish. Fast and affordable. Thank you very much!
- Kevin Brenner
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Holden, MA
Very happy with Precision from the first salesman, Paul, to the installer whose name I can’t renember(sorry) . Both employees were polite and professional. They called when they were on their way and arrived promptly when they were expected. I would recommend Precision garage door! My new door operates smoothly and looks great! Thanks
- Kathy Smith
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Framingham, MA
Went above and beyond to help me find a rep to match my garage door I had purchased from them. Professional from start to finish.
- Jeff Labrecque
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Stow, MA
Excellent service.
- Eric Russell
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Worcester, MA
Job was done right and on time. Highly recommend -
- Eben Sheldon
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they made it so easy.... I love them
- Paul Groipen
Haverhill, MA
Mike Maghakian was excellent in every way; called ahead of time, was early by a couple of minutes . . expert knowledge, fast, all in all 5 stars for sure
- Reed Malleck
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Sutton, MA
Great job and very professional from our first phone call to the installer leaving our driveway after doing the dual install. Highly recommend this company.
- Jim and ellen Anderson
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Milton, MA
Excellent, courteous service very knowledgeable technician would highly recommend.
- Joe Neundorf
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Reading, MA
We select 5 stars. Precision Door provided us with superb service from purchasing the new door system through the complete installation. These systems are very impressive and we appreciate the expertise of the technicians making the installation. Thank you, we look for a long life out of our new garage door system.
- Albert Suchy
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Belmont, MA
Rob our installer was great! We are VERY satisfied with the new door, the way it looks and works.
- Timothy and Barbara Logan
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Lexington, MA
Service technician assessed my situation, made a recommendation, walked me through a multi-page glossy brochure showing a variety of door styles, and once I made a decision, took measurements and gave me a firm quote. He also pointed out that one model was at a bargain price this month and would rise in price in 2018. (The fellow who came to my house was Barry Williams -- confident and convincing.) The next day, Precision called me to double-check the components of my order, get a deposit, and agree on an installation date. They gave me a reminder call the day before installation, which was an incentive for me to clean out the garage of all those items I had stored there because one day I might need them. I was fortunate to have their best installation team -- Rob and Orlando. They were a real pleasure to work with, even placing door handles to match my height and reach to enable me to open and close the door in the event of power failure. They also showed me how to maintain the door mechanism in future years. And they cleaned up afterward! An all-around professional company, with a motivated staff.
- Richard Glantz
Product:
Reading, MA
I am thrilled with the service I received from Precision Door. On November 22nd, our automatic garage door that was original with the condo (built in 1996) died. We called Precision (and a few other places) and they were the only ones who could come out the Tuesday after Thanksgiving. The door itself came in three weeks later, and installation was scheduled for January 4th. If you're from New England, you know that we just had a enormous nor'easter that was projected to drop 12"-16" on us starting the morning of January 4th. We were told it was up to our technician if he feels comfortable or not coming to install in the morning with bad weather. Our tech, Rob, showed up at 6:45am so he could have enough time to get the door installed before the storm intensified. He finished installation around 9:00am when we already had a few inches on the ground. I am so very thankful to Rob for doing this and truly going above and beyond. If he couldn't, Precision was going to push installation out another week, but we were lucky enough to have a phenomenal technician assigned to our case. Thank you Rob!!! Gave 4 starts instead of 5 because it did take a month and a half to get the new door which seemed like a long time. There were certainly ways they could've expedited, but chose not too. (for example, they wait 2ish weeks for the door to come in, THEN they schedule the installation. They should schedule installation when they order the door, in my opinion).
- Christine Tardif
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Ashland, MA
Paul was fantastic. He was on time and very informative about our options. He clearly knew his info well and was easy to speak with. This is the kind of customer service that creates repeat customers.
- Dan Chapman
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Weston, MA
Excellent work Very professional
- Syed Razvi
Northborough, MA
I would rate you as a 5. Polite, courteous, and a pleasure to do business with. The only thing is the fact it took one month from the time I ordered the door until the time it came. But that is not necessarily your fault. I would still rate you a 5 for your professionalism.
- Elinor Rowe
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Saugus, MA
We are very happy with our new garage door. You beat the competition in pricing and the install was very fast and clean. The door enhances our curb appeal to the house. Very satisfied customer and would recommend.
- Krystil Benoit
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Arlington, MA
Jeff and Rob were very knowledgeable and professional. Our old garage door was replaced in no time. Excellent work
- Paola Pajevic
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Tewksbury, MA
Great service! Parts needing replacement were shown to me with an explanation and the job was done quickly. My old garage door is like brand new!
- Jacquelyn Smith
Derry, NH
Rob was great super knowledgeable but the prices on the parts were super inflated 4 to 6 times manufactures list price won't be using your company again
- Sandra Roberts
We appreciate your comments and understand that there is sticker shock when comparing the prices for our parts vs. those that are sold at Home Depot or Lowe's. The parts are in noway comparable. Parts from Home Depot come with a 30-day warranty, ours came with a 3-year warranty. You may not appreciate the quality of the parts now, but in 5 to 7 years you will.
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Showed up on time and did a great job!
- Nicki Saumier
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Belmont, MA
Precision did a great job from the initial review of giving an estimate of repair or replace of our old troublesome door to installing a new, thicker door. The techs who arrived were prompt and professional, and did a great job. I would recommend Precision to any of my neighbors.
- Mike
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Watertown, MA
Good price, thoughtful workmen, great job installing new garage door
- Janet Penn
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Hudson, MA
they came earlier than the 2-4 time slot,did a quick good job,the unit functions flawlessly,the tech was polite and knew his stuff,they earned their 5 star rating from me.joe c Hudson nh
- Joseph Cullity
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Braintree, MA
Paul arrived at my Braintree location and assessed the state of my heavy, old wooden door and its broken spring. The panels were rotting out and I knew it was time to bite the bullet and replace the door. Paul was personable, efficient, and thorough as he measured the door and showed me the style options. He didn't try to upsell me on something I did not need such as a higher insulated door value (for a freestanding garage). We figured out the best system for me to get so there would never be a situation of me being locked out of the garage. He gave me an accurate estimate as to when I could expect delivery of the door and installation. Robin from the office called me and booked my installation time. The day of the installation, Rob Augusta came and took away the dead door after he had installed the new one and its mechanisms. Rob was cordial and worked carefully and efficiently. My only complaint is that he did not copy down my serial number information for my warranty registration. I need to get up on a ladder inside the garage and get that information myself before I can register my purchase for warranty. That is a very small hiccup in what was a very highly satisfying experience with Precision Door. Sharon in billing was also easy to deal with. My installation was a month ago and I just passed on Rob Augusta's business card to a former neighbor. I only hope the product is as good as the customer service.
- J.M.
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Great job. My only concern is that it was very difficult to communicate with your company. I was trying to return your call and all I kept getting was a message telling me to leave a message. Very frustrating because I couldn't get someone to return my call. I was almost ready to give up when my call was finally returned. That small attention to detail could have cost you a customer.
- James Dalton
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Gentleman was very nice. Waiting to hear outcome
- Kathy Brophy
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VERY HAPPY WITH THE INSTALLER YOU SENT,VERY GOOD JOB AND I DONT ALWAYS SAY THAT,HE SHOWED ME HOW IT ALL WORKED.
- David Charbonneau
Product:
(617) 459-4147
(617) 459-4147(781) 304-4933
(781) 304-4933(508) 283-3973
(508) 283-3973(978) 631-0042
(978) 631-0042(781) 519-4491
(781) 519-4491(978) 357-8486
(978) 357-8486(508) 925-7701
(508) 925-7701(978) 631-0042
(978) 631-0042(978) 710-0370
(978) 710-0370(508) 283-3973
(508) 283-3973(603) 821-9737
(603) 821-9737License
MA License# 176747
Barry was on time...knowledgeable...and very courteous. I am going to get at least one or two other quotes (just to keep you honest), but if it's close, I'll choose your company.
- Mark Taitz