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Paul Osborne
Average: 4.88 stars
Paul Osborne's Bio:
Paul has over 20 years experience in the garage door industry. He lives in the greater Boston Metro area and enjoys fishing on his boat, and watching the Bruins and Patriots. He loves bringing his German Shepherd, Rainer with him on his calls so get your milk bones ready!
Marlborough, MA
Product:
Grafton, MA
Paul was honest.. direct, efficient and very professional.
- Robert Martin
Maynard, MA
Paul, our technichen did a great job refurbing our garage door. He was friendly and we are very happy with the job he did.
- Bob Monahan
Product:
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The company responded quickly to my email. My garage door was fixed a day after I emailed them. Repair person was on time. Repairs were more expensive than anticipated but well done My only criticism is that I had to ask the woman who scheduled the repair what the service charge would be. I almost closed the call
- Ellen
Product:
Acton, MA
Just very reliable, come quickly, were polite !
- Betsy Eldridge
Product:
Acton, MA
Prompt, Professional...No surprises....Paul was thorough...explained the service and wasted no time completing the work...I will use these guy's again and would recommend them without hesitation.
- Bernie Dennis
Boxborough, MA
Doors have never been quieter. Recommended what I needed to get the job done ... nothing more or less. Everything is working great.
- Patrick Martin
Product:
Marlborough, MA
Came early, and called before hand. He gave 3 option. Then installed a gerage opener. Great
- Alisanne Smith
Product:
Hudson, MA
Outstanding, super-professional company and service--very, very impressed. After my initial phone call to set up an appointment for my broken garage door, I received a comprehensive email with appointment time, date and technician info, which assured me I made the right choice. Paul Osborne was my technician--he promptly arrived in a branded company van (love it), and was very friendly, courteous and professional (called beforehand to say he on his way--yes!) and patiently answered ALL questions I had--very knowledgeable. Precision is an appropriate name for this company--just exemplary--other businesses should take note, this is how it is done, particularly with customer service. I am one very happy customer--thank you!
- J. Perez
Natick, MA
I have used this company twice, once to install a new garage door, and once to repair and old one. I found its staff to be efficient and competent. They explained everything and gave me options. I would highly recommend Precision!
- Susan Bornstein
Product:
Marlborough, MA
Paul orsborne called before coming and asked if he could come early. Of course I welcomed him. When he arrived he was welcomed by our two dogs and my grandson. We was understanding and went right to work. He gave me all options and price on repairing or replacing our door opener. Once I decided he completed the work quickly and professionally. I would highly recommend Precision
- Nancy Klein
Product:
Hopkinton, MA
Paul did everything everything right He called ahead, then arrived when he said he would. Explained what he was going to do and then did exactly that. Worked neatly and quickly. Then, when i asked him to make a slight adjustment to the spring tension as a safety measure for our small house pets, he said “no problem” and made the change. I recommend Paul in particular and the company he works for without hesitation.
- Jim Anderson
Northborough, MA
Paul was very professional. He arrived on time and had the parts to fix the motor during the appointment - no waiting. He also lubricated all the moving parts of the systems. We are extremely satisfied!
- Kevin Brown
Jamaica Plain, MA
My garage door was just repaired this morning (a Saturday) and I so appreciate Precision’s customer service. Not only were they willing to squeeze me into their schedule this morning but their follow through communications and on-site work were all very professional. I had not used Precision before but they were recommended to me by a neighbor. Since I was in an immediate need situation I decided to give them a try and didn’t do any comparative pricing. That said, i think the package pricing was reasonable and I now have a safer and working garage door thanks to Paul!
- Caren Bobroff
Marlborough, MA
My company needed some commercial doors fixed and the tech was very punctual, knowledgeable and courteous! The few times I called the office for anything it was all the same, nothing but professionalism! I would highly recommend Precision Doors and in the Central MA area and Paul Osbourne the tech>
- Btl industries (paul - contact) .
Product:
Leominster, MA
Professional and courteous. Reviewed all viable solutions to help us make our decision with confidence. Thank you. We will recommend to our neighbors.
- Charles Hopping
Product:
Holden, MA
Service Tech, Paul, not only showed up well within the appointment timeframe, but actually called ahead when he was able to provide an exact arrival time. This is a rare and much appreciated additional service. Paul was friendly and explained everything he was doing along with helpful hints for routine service I can provide on my own. I highly recommend Precision and will continue to use them as my primary source of garage door / opener service and replacement.
- Greg Shannon
Boxborough, MA
Very slick, impressive customer service. Call-handling and communication by technician as to show-up time were first-rate. Onsite, very competent, efficient and effective. As a consumer, I personally feel that customer service, from any provider, is typically inferior. These folks are a glaring exception. Somebody is clearly "minding the store." They will be my clear choice whenever I have a door issue in the future.
- Ray Gagnon
Northborough, MA
Second time I have used Precision Door. Reliable,honest, dependable. What more could you ask for. Thanks
- Elinor Rowe
Southborough, MA
Same day service, and the tech arrived early. He had my issue fixed promptly, and when I asked him if he could check the other two garage doors he already had done it as well as lubricated them. I would absolutely call Precision again for any garage door related issues. They were great.
- John Garabedian
Hudson, MA
Great service, great communication, great price and very friendly employees, not much more you can ask for
- Patrick Kelley
Product:
Northborough, MA
Came when they said they would. Called me first to confirm if the time I booked was still convenient. Did the job quickly and professionally and get this the picked up and cleaned the garage floor area where they worked.
- Michael McGoldrick
Product:
Waltham, MA
My technician worked in freezing weather to install my new garage motor. He patiently explained my options. He was efficient and polite. He cleaned up before he left.
- Gale Osgerby
Product:
Milford, MA
On time, efficient, professional.
- Dan L
Ashland, MA
Paul was awesome in explaining everything with my garage door situation. Precision was recommended by my mother who used you last summer. I will absolutely recommend you in the future and feel secure knowing that if and when I may need additional work I can call precision. Paul was thorough and very neat and completed the new door opener in no time! Thank you Paul and precision!
- Trisha Young
Product:
Bolton, MA
Ontime, quick, personable, knowledgeable. We are very happy with the service we received.
- Mark Harwood
Rutland, MA
Prompt, professional service. Work was done quickly. Paul explained my options, but never felt pressured to do more. Great experience.
- Jeff Gull
Product:
Harvard, MA
Excellent service and very professional.
- Catherine Wheeler
Product:
Hudson, MA
Job done as scheduled. Paul effectively overhauled our garage in an hour and a half at a reasonable price. Precision was highly recommended to me by an owner in our community. I would also recommend Precision.
- Jerry King
Canton, MA
I had this company install two new doors and i' m very happy with their work, and their all around service. Plus they guarantee their product and service 100%
- Steve Rondiris
Product:
(617) 459-4147
(617) 459-4147(781) 304-4933
(781) 304-4933(508) 283-3973
(508) 283-3973(978) 631-0042
(978) 631-0042(781) 519-4491
(781) 519-4491(978) 357-8486
(978) 357-8486(508) 925-7701
(508) 925-7701(978) 631-0042
(978) 631-0042(978) 710-0370
(978) 710-0370(508) 283-3973
(508) 283-3973(603) 821-9737
(603) 821-9737License
MA License# 176747
Great service, explained so that I understood, how to operate. Came on time and finished in an hour.
- MW