Garage Door Repair Reviews in Acton, MA (Page 2)

A 5 star rating for Ron Lecous for his exceptional trouble shooting work to get one of our doors to close quietly. He wanted to get the door to operate as close as he could to perfection and made a second trip to bring a new circuit board. After a couple of adjustments he got just the right setting. Ron impressed me with his knowledge, persistence and courtesy. He is an outstanding professional and a credit to your organization.

- Earl Pontius

I had two garage door openers replaced today by a very competent, professional and polite technician, Felipe Goncalves. His explanation of how the new system worked was clear and he was patient in describing available options. The work was done promptly, he cleaned up thoroughly after his work and he took time to show me how to use it. I took time to write this because I want you to know what a valuable employee you have in Felipe and to give you a five star rating . However, I do not want my name to appear on your site. If you want to use my input make certain that my name is omitted.

- Earl Pontius

The service was quick and well performed, price was a little higher than I was expecting! Thanks,

- Demetrius Gaspar

Thank you for your business and review. We hope you enjoy your completely rebuilt garage door (new counter balance system), your new weatherseal and new automatic opener and feel confident in knowing Precision Door will stand behind thier products and service.

Tom arrived precisely at 9am and quickly diagnosed the problem. He carefully showed me the issues and proposed a few solutions. Tom expertly repaired the faulty garage door and went the extra distance to examine and lubricate my other two garage doors. I will gladly recommend Precision to neighbors and friends.

- Phillip George

Gary showed up when promised. He quickly identified the problem with my garage door, provided me with several options and did exactly what I asked. I felt very comfortable with his recommendation and felt he was honest and knew what he was doing. Door runs smoothly and I love the peace of mind the warranty give me.

- Debbie P

Thank you! Matt is very professional.

- J Chen

When I last called Precision to fix one of our two garage door openers, Gary pointed out that they had been installed improperly and were the wrong size/power for our doors. He warned us that the gear problem that destroyed one of the units would probably occur in the other unit within a year or so. Sure enough, he was right, and I knew just who to call to get the job done right. Fast, friendly, and efficient. He not only reprogrammed our openers so that they now operate both doors, but also repaired, free of charge, one of the damaged axle wheels on the garage door that was causing it to buckle. Should that door eventually need to be replaced (and Gary said it probably will, somewhere down the road), once again I'll know exactly who to call. Thanks, Precision! Brian Cummings

- brian cummings

Door works great. Excellent service all around.

- Scott Z

Thank you for a great experience! Linda personified what customer service should be and Ryan continued that. I will recommend your company to my neighbors! Thank you again.

- Fred L.

Excellent service and workman ship. Gary fixed our doors which never seemed to have been installed properly (by a different company). They now work like a charm. Very pleasant experience from start to finish.

- David L