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about Precision Garage Door in:
Metrowest Area, MA
Precision Garage Door of New Englandhas received 849 reviews, averaging 4.92 Stars:
Hudson, MA
Wellesley, MA
Technician was prompt, polite, and fixed what needed to be fixed. I would not hesitate to use them again.
- New Customer
Hudson, MA
The Internet had so many choices so I wne by the reviews which brought me here to Precision. Making an appointment was very easy and they set expectations upfront. I had the Pleasure of working with Ron who was straight forward, personable and professional. Gave me all my options without any high pressure sales tactics. I made my choice and my new garage door was installed within 1 hour.Before Ron he walked me through all functions etc., and made sure I had no questions. They service all types of openers sold in those big box stores. Precision only installs Lift Master openers which are superior to ones sold in those big box stores. Looking for a new garage door opener? Need anything to do with garage doors I highly recommend Precision Garage Door Service.
- Steven Leduc
Carlisle, MA
Eddie was our service technician, and he was professional, respectful, and very informative throughout the entire visit. He took the time to explain what he was doing, answered all of our questions thoroughly, and made sure everything was working perfectly before he left. We really appreciated his attention to detail and courteous manner. We would definitely use Precision Door again and highly recommend Eddie for anyone needing garage door service!
- Jim Wolongevicz
Maynard, MA
Very professional! I called for service and they scheduled me for later that day! I got notified that they could come earlier and they did. Very reasonable price and would highly recommend!
- Lisa Fagan
Marlborough, MA
Technician without a professional, then explains everything that needs to be done. What was wrong with my garage door, only thing that was a minus was the arriving time I had to wait for over 45 minutes, but I think that’s more of the company itself not the technician.
- Kaisson Rodrigues
Marlborough, MA
Ron was professional, informative and courteous.
- John Mcclellan
Marlborough, MA
Very courteous, efficient and thorough service of our 2 garage doors. It is important to keep the investment in good running order and Precision does that very well. The tech (Ron?) was very helpful.
- Lewis Clark
Weston, MA
Dylan was our technician, and he was truly outstanding! From the moment he arrived, his professionalism and expertise were clear. He was not only highly knowledgeable but also clearly passionate about his work. Dylan resolved every issue with ease and took the time to educate us on the systems, explaining how they work and how best to plan for the future. Five stars for Dylan, and five stars for Precision as a company. Whatever you’re paying him, it’s not enough. Thank you! (Dr. Montgomery)
- Dr Montgomery
Lexington, MA
Service is prompt and courteous. The technician was thorough and explained what work was needed. I have a problem with a rotting wood garage door and he explained my options for repair or replacement very clearly. I’ve used this company for several years and am very happy with the level of service and work.
- David Peterman
Framingham, MA
Dylan came by and delivered a chill, no pressure experience and fully explained the situation to. I was presented with options to choose the best solution for my situation. Huge thanks!
- David Campbell
Sudbury, MA
We were super pleased with the work Ron performed in fixing both our garage doors. They used to be very hard to open, and one had a broken spring. Now we can open either door with just 2 fingers. We got the package that included replacing all rollers, springs, installing safety wires to stop broken springs from snapping back and doing damage and cables. Very pleased with the result!
- Robert Schroeder
Hudson, MA
Ron showed up early, provided several quotes, and did the repairs quickly. He also gave me good advice on some minor repairs I could perform myself. Very professional.
- David Walter
Medfield, MA
Dylan did a great job and we would recommend this service. Thank you.
- Eric Denny
Ashland, MA
Excellent service, very professional team, very prompt and diligent response, excellent quality. Highly recommended.
- Gabriela Alexe
Marlborough, MA
Ron arrived on time, was very professional, friendly and helpful! He serviced my garage door and gave me a badly-needed education on its operation, maintenance and features. I highly recommend Ron and Precision Door.
- Eileen Codyer
Hudson, MA
Ron was wonderful, experienced and highly professional.
- Mark Plavsic
Needham, MA
Very happy with Precision all around. They tried to help me fix it myself before scheduling a service visit the very next day. Great communication. Dylan was fantastic in explaining the issue and the fix. Gave me suggestions for future maintenance but did not try to oversell. Highly recommend Precision in my area (greater Boston).
- Fred Ramos
Concord, MA
Dylan quickly took care of the problem with our door. He carefully explained what was happening to the door, and the options for repairing it.
- John Retterer
Natick, MA
Setting up the appointment was super easy - smooth, self-serve, and hassle-free! Dylan arrived right within the scheduled time window and even gave us a heads-up call about 20 minutes before arriving, which was a thoughtful touch and helped us plan. Although our issue turned out to be a bit of a unicorn (something his company doesn’t typically handle), Dylan went above and beyond! He was incredibly knowledgeable, transparent, and genuinely eager to help. He offered useful advice, next steps, and even recommended other businesses that might be able to assist. He also tried a few things on the spot just in case they worked, and ended up fixing an issue we didn’t even know we had, just because he really wanted to help! What really stood out was his customer-first attitude and professionalism - qualities that are rare and refreshing these days. We were truly impressed and will absolutely reach out to Dylan and Precision Garage Doors for any future garage door needs.
- Mahim S
Newton, MA
My technician Dylan was terrific. Remembered the original install. Did his homework and realized that this situation was one with an easy fix. Prob was related to the previous call several years back that had not been fully completed. Recommend highly.
- Nancy Horwitz
Groton, MA
Ron was awesome and should be used as an exemplar for what customer service should be. I am hesitant to ever give reviews positive or negative- but my experience was great. He explained without being condescending. He listened to what the issue was and explained how he would fix it. Also, the price was really good and he was quick. Scheduling was super easy and accommodated my schedule. There is literally nothing I would change with my experience. I wish everything else I need to get done was this easy. Keep up the good work!
- Toby Bartlett
Thanks for sharing. We're happy you had a great experience.
Acton, MA
Fast easy and knowledgable service. Very pleasant tech.
- Louise G
Hudson, MA
Rob was super nice and very professional. Communicated when he was on his way and fixed our garage doors quickly. Highly recommend these guys!
- Kelly Sullivan
Framingham, MA
Dylan was wonderful!! So prompt, helpful, thoughtful, knowledgeable, and he took the time to explain everything to me. He was not going to leave until everything was solved and working perfectly. I was grateful!
- Bea Sanders (Formerly Chris Bach)
Weston, MA
Dylan was professional, detail oriented and worked incredibly efficiently. Left space clean and walked me through the install. Terrific customer service and a great repair!
- Andrew
Norwood, MA
My neighbor used you and was very satisfied. We shopped around and you were the best product/price and representative we met. The installer/tech Jim Goodine was awesome. Were very happy with our choice of garage door systems
- Steven Weinstein
Marlborough, MA
Picked because highly rated and local company. Technician called before arrival, came on time, was friendly and knowledgeable. Checked everything out, identified a problem and installed safety cables. Very satisfied with the service. No pressure to buy unnecessary additional service.
- Jim Doering
Thanks for your business, Jim. Our goal is to make you a customer for life. That's why our technicians treat our customers the way we treat you. We appreciate the review.
Hopkinton, MA
Technician Jake was on time and explained everything well. Work was done as described.
- David H
Product:
Framingham, MA
Dylan came over to help me out with the noice my garage was making and also did an inspection and I truly glad that I called Precision garage service and thank you Dylan, he did a great work and he is very knowledgeable and professional and courteous. Whenever, I have a garage, I know who to call~ thank you- Marie G.
- Marie Gilles
License
MA License# 176747
Dylan showed up in the time window that he said he would be here. Dylan was quick and explained all of our options with our repair thank you so much Dylan appreciate your professionalism.
- Mike Palmer