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about Precision Garage Door in:
Metrowest Area, MA
Precision Garage Door of New Englandhas received 911 reviews, averaging 4.92 Stars:
Wayland, MA
Marlborough, MA
Very professional and responsive company. Well qualified techs and other employees, who are courteous, well-informed and very helpful. We would not hesitate to recommend Precision Garage Door Service to anyone in need of such products. Their after-sales service is excellent.
- Lewis Clark
Framingham, MA
Technician was great however I thought the price was outrageous
- Barbara Freedman
Product:
Shirley, MA
Ron L. Was perfect! Showed up early. Knew exactly what was going on as soon as he got into the garage. Diagnosed and solved the problem, in record time. Then, greased up both doors and made sure all the remotes, and my vehicle were operating functionally. I will specifically ask for RON L. if I have anymore issues. Thank you so much!!
- Jaime Schulze
Maynard, MA
Ron was 15 minutes early, friendly, knowledgeable and a pleasure to work with. Thanks Karla
- Karla Gregory
Hudson, MA
Ron did excellent job! Very professional and very quick ! I was a little disappointed that the invoice didn't list what cost what ! and 12.50 fuel charge ? that's why i used a local business ! Only 2 or 2 1/2 miles from my house ! The price was a bit much but i don't mind supporting a local business !
- William Petersen
Hudson, MA
Quick response and service to repair a door opener failure due to a rabbit chewing up wires. Thanks!
- Dan Ehntholt
Lexington, MA
This is an honest, high-integrity business. A spring broke on my garage door (installed 4 years ago). It's under warranty and Precision had a technician at my door in a matter of hours. Friendly, talented people who do things the right way. Highly recommended!
- Michael Cramer
Stow, MA
Quick and efficient service Didn’t try to upsell Tech was very knowledgeable I would call them again
- Homeowner
Acton, MA
Great Customer Service- professional, on time, patient when I needed to set up my new remote openers and explained everything easily! Would highly recommend!
- Jillian O'Neill
Hudson, MA
Ron did a nice job. His experience shows - He's very good at what he does.
- James Whalen
Our technicians are truly exceptional, but we love hearing from our customers about their experiences. It sounds like Ron made sure your experience was exactly what we wanted. Thanks for taking the time to post your review.
Hudson, MA
I was able to schedule an appointment immediately and my tech Ron knew exactly what the problem was and why it happened.
- Gilah And Roy Podell
Marlborough, MA
Ron (service tech) arrived during the time promised and did an excellent job. He was knowledgeable and professional, I even learned a few tips on the maintenance of my garage door.
- Michael Turco
Marlborough, MA
This is not my first "go 'round" with Precision and I continue to realize why. From my call to schedule, the actual scheduling itself and the service provided by Jim, my service technician, Precision was a breath of fresh air. Jim realized he needed something to help complete the adjustment to our new door and instead of making excuses, got in his truck and drove to Home Depot to make sure the job was done right. And, at the end of the service, he assured me that a roller may need replacing and promised to note the same on his report to the company. Top notch in every way.
- Doug Tracia
Hudson, MA
Great service. On time, pleasant to work with. Provided good explanation & suggestions. Corrected the problem. All good. Thank you, Dennis Otmaskin
- Dennis Otmaskin
Sudbury, MA
Our experience with technician Ron Lecours, exceeded our expectations. He was prompt, courteous and very knowledgeable. He arrived on time, clearly explained the issue, offered us multiple repair options. He also helped close our broken door so we could secure our garage until the door could be replaced. 5 stars! Mark Zieff
- Mark Zieff
Dover, MA
Best in class service. Our rep was professional, kind and great work.
- Lee Beck
Concord, MA
I had a new double car garage door installed last year. Pricision Garage Door Service was very good in helping selecting a door, in installing it, and in after install checks. They are very knowledgeable and charge very reasonable. They respond fast to service calls. They do not lead you to false path so you’ll dump in money time after time and be frustrated when garage door doesn’t open or close. I have been using them for about 8 years, and I’m a very happy customer.
- Terry Lin
Concord, MA
Ron knew what he was doing. All fixed.
- June Diffenbach
Hudson, MA
Professional, pleasant first time experience with Precision Service. Attention to detail was given even to my small problem; Ron explained the reason for issue, and it was solved quickly. Precision will be my "go to" garage door service from now on.
- Joan
Bedford, MA
I was VERY pleased with the response I received. The technician was able to come the same day to look at the issue, and they were able to come back within 48 hours with a replacement motor.
- Allan Coady
Groton, MA
Quick response, very nice technician who explained everything to me. Highly recommend!
- Christine Cline
Natick, MA
This the third time Dylan service my garage door. Dylan as usual very professional to assess the issue and provide the fix.
- Ts Lin
Waltham, MA
I had used Precision in the past and never had a bad experience. Dylan did not disappoint this time either. He was prompt curious and conscientious. Explained everything that was an issue and why he gave his recommendations. He provided me with 4 different choices and the quotes. When the job was completed the area was immaculate and the estimate did not change.
- Stephen Wilcinski
Product:
Bedford, MA
Eddie was great, very knowledgeable and gave us a comprehensive and honest assessment. Garage door springs were replaced and working like new, very satisfied and will use again.
- David
Hudson, MA
I was very pleased with the service I received today from Precision Door who fixed our problem with our remotes. Not only were they old, but i had new batteries which worked for a few days and died. He suggested replacing the lightbulb in the garage as that was interfering with the signal. He also removed an unseen bird's nest that wasn't helping at all. He carefully explained the options with the keypad and we chose to get new remotes and Ron was able to make everthing clear and complete in a half hour. I highly recommend Precision Door.
- Sandra Leah
Wayland, MA
Dylan was absolutely a great help. He was professional, and took time to explain to me what the cause of the problem was, and gave me some great advice. He fixed the problem quickly, and went further to help make sure that the garage door opener is properly set to the right tension. Thank you so much. Dylan is a star in my book.
- Sheau Ng
Marlborough, MA
Ron was a great representation of your company!! A very pleasurable experience. He was even very friendly with my 85lb dog trying to get in the way. He was friendly and professional. He explained exactly what I needed and it totally made sense. There was no pressure to do more than what was needed. He did the job within an hour. He also notice he could better position my outside camera. It was much better. Not part of the job, just a nice guy. I would highly recommend his service, and this company. I usually don't do reviews, but the job and experience was so well done, I had to take the time. Thank you!
- Barbara Sullivan
Ron is a shining example of how customer centric, professional and high trained our team is. Your business and time to post this review is very much appreciated. Thank you!
Wellesley, MA
Thank you for the quick service!
- Cindy Amicangioli
And thank you for your review! Your business is truly appreciated.
Wellesley, MA
Exceptional service was timely, efficient and courteous as always. Technician was great - hard-working and kind. Absolutely a 5 star experience. Thank you very much!
- MARGIE MAGOWAN
I'm glad to hear that you've had multiple positive experiences with us. Thanks for the feedback; it makes our day to hear! We appreciate the review and your return business!
License
MA License# 176747
Great service! Prompt, quick and easy. Gerry was very helpful!
- Lauren Zajac