Garage Door Repair Reviews in Metrowest Area, MA (Updated June 2026)

Very reliable. Easy to schedule appointments. Technician, Noah is very professional. Showed up on time and got the job done.

- Alexander Lemeshov

Precision Door installed a completely new garage door setup for us in January. Technician explained what he did and how to operate our new door. A few weeks ago, I noticed a space in the facing of the door. I spoke with a support person and they had someone come out a couple of days later. He let me know that it only needed a couple of nails. I realized that was something I could have done but I read the warrenty and I wasn't sure if I would void the warrenty so I called and they fixed my issue. Great service and techs were courteous and personable.

- Marian Li

Your service guy was wonderful, and he did a truly great job! And I have recommended Precision Door Service to several of my neighbors.

- Warren Freedenfeld

I had a very good experience! Ron is the best kind of technician: he showed me what was wrong with the old setup and explained why it wasn't working. (I only knew it wasn't working well.) He walked me through the repair options, clearly explaining each one. In less than an hour, my garage door was moving smoothly. If I ever have another problem, I will absolutely go to Precision.

- Katherine

I had a timely response to my voicemail request for service and Rob arranged for the service we needed very efficiently. Ron was the tech who performed the service and he was excellent. Both gentlemen were courteous and professional, as was the secretary in the office, when I called. We called Precision because they sold and installed the large overhead door which we have been so pleased with. We will certainly continue to do business with Precision.

- Paul Lamoureaux, on behalf of the Sudbury Community Food Pantry

Great service! Prompt, quick and easy. Gerry was very helpful!

- Lauren Zajac

Very professional and responsive company. Well qualified techs and other employees, who are courteous, well-informed and very helpful. We would not hesitate to recommend Precision Garage Door Service to anyone in need of such products. Their after-sales service is excellent.

- Lewis Clark

Technician was great however I thought the price was outrageous

- Barbara Freedman

Ron L. Was perfect! Showed up early. Knew exactly what was going on as soon as he got into the garage. Diagnosed and solved the problem, in record time. Then, greased up both doors and made sure all the remotes, and my vehicle were operating functionally. I will specifically ask for RON L. if I have anymore issues. Thank you so much!!

- Jaime Schulze

Ron was 15 minutes early, friendly, knowledgeable and a pleasure to work with. Thanks Karla

- Karla Gregory

Ron did excellent job! Very professional and very quick ! I was a little disappointed that the invoice didn't list what cost what ! and 12.50 fuel charge ? that's why i used a local business ! Only 2 or 2 1/2 miles from my house ! The price was a bit much but i don't mind supporting a local business !

- William Petersen

Quick response and service to repair a door opener failure due to a rabbit chewing up wires. Thanks!

- Dan Ehntholt

This is an honest, high-integrity business. A spring broke on my garage door (installed 4 years ago). It's under warranty and Precision had a technician at my door in a matter of hours. Friendly, talented people who do things the right way. Highly recommended!

- Michael Cramer

Quick and efficient service Didn’t try to upsell Tech was very knowledgeable I would call them again

- Homeowner

Great Customer Service- professional, on time, patient when I needed to set up my new remote openers and explained everything easily! Would highly recommend!

- Jillian O'Neill

Ron did a nice job. His experience shows - He's very good at what he does.

- James Whalen

Our technicians are truly exceptional, but we love hearing from our customers about their experiences. It sounds like Ron made sure your experience was exactly what we wanted. Thanks for taking the time to post your review.

I was able to schedule an appointment immediately and my tech Ron knew exactly what the problem was and why it happened.

- Gilah And Roy Podell

Ron (service tech) arrived during the time promised and did an excellent job. He was knowledgeable and professional, I even learned a few tips on the maintenance of my garage door.

- Michael Turco

This is not my first "go 'round" with Precision and I continue to realize why. From my call to schedule, the actual scheduling itself and the service provided by Jim, my service technician, Precision was a breath of fresh air. Jim realized he needed something to help complete the adjustment to our new door and instead of making excuses, got in his truck and drove to Home Depot to make sure the job was done right. And, at the end of the service, he assured me that a roller may need replacing and promised to note the same on his report to the company. Top notch in every way.

- Doug Tracia

Great service. On time, pleasant to work with. Provided good explanation & suggestions. Corrected the problem. All good. Thank you, Dennis Otmaskin

- Dennis Otmaskin

Our experience with technician Ron Lecours, exceeded our expectations. He was prompt, courteous and very knowledgeable. He arrived on time, clearly explained the issue, offered us multiple repair options. He also helped close our broken door so we could secure our garage until the door could be replaced. 5 stars! Mark Zieff

- Mark Zieff

Best in class service. Our rep was professional, kind and great work.

- Lee Beck

I had a new double car garage door installed last year. Pricision Garage Door Service was very good in helping selecting a door, in installing it, and in after install checks. They are very knowledgeable and charge very reasonable. They respond fast to service calls. They do not lead you to false path so you’ll dump in money time after time and be frustrated when garage door doesn’t open or close. I have been using them for about 8 years, and I’m a very happy customer.

- Terry Lin

Ron knew what he was doing. All fixed.

- June Diffenbach

Professional, pleasant first time experience with Precision Service. Attention to detail was given even to my small problem; Ron explained the reason for issue, and it was solved quickly. Precision will be my "go to" garage door service from now on.

- Joan

I was VERY pleased with the response I received. The technician was able to come the same day to look at the issue, and they were able to come back within 48 hours with a replacement motor.

- Allan Coady

Quick response, very nice technician who explained everything to me. Highly recommend!

- Christine Cline

This the third time Dylan service my garage door. Dylan as usual very professional to assess the issue and provide the fix.

- Ts Lin

I had used Precision in the past and never had a bad experience. Dylan did not disappoint this time either. He was prompt curious and conscientious. Explained everything that was an issue and why he gave his recommendations. He provided me with 4 different choices and the quotes. When the job was completed the area was immaculate and the estimate did not change.

- Stephen Wilcinski

Eddie was great, very knowledgeable and gave us a comprehensive and honest assessment. Garage door springs were replaced and working like new, very satisfied and will use again.

- David