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Read what people are saying
about Precision Garage Door in:

Holden, MA

Precision Garage Door of The Greater Boston Metro Area
has received 5 reviews, averaging 4.20 Stars:
Review:

I called these folks to get a spring replaced on my garage door. I tried to get a price when I called and it sounded like a couple of hundred dollars, or there about. When he came he tried to sell me a door rebuild at 695 a door. When I said how much to just replace the spring he quoted me 395 dollars. I turned him down and paid the 105 service call fee. I then did the repair myself. Total cost 29.95 and 1/2 an hour of labor. I was prepared to pay 200ish for the repair....but really.... I will Never call these people again and I will encourage other people to avoid them.
MS
A Response from: Walt Arvin

We are very sorry you didn’t have the kind of experience we strive to provide. Like many locally owned reputable small home services businesses we differentiate ourselves by the level of customer service we provide. We partly do this by sourcing the best parts (longer lasting and much better quality than what is sold at Lowe’s or Home Depot) and by standing behind them and our service with a fantastic warranty. In your specific case, we offered a 1-year warranty for parts and labor, as well as, for the service fee. This means that if the springs were defective and/or discontinued providing the force to open your door within 1-year of installation we would replace them for free (no charge for parts, no labor charge and no service or site visit fee). We are very comfortable that the overwhelming majority of our customers appreciate our level of customer service, our parts and warranty, and the satisfaction of dealing with a company that will stand behind their work. We will never be able to compete with the price of cheap parts from the big box stores, but they do not provide the service and/or customer service that we do.

Paul Osborne Service Provided:
Garage Door Repair
Technicians:
Review:

Very happy with Precision from the first salesman, Paul, to the installer whose name I can’t renember(sorry) . Both employees were polite and professional. They called when they were on their way and arrived promptly when they were expected. I would recommend Precision garage door! My new door operates smoothly and looks great! Thanks
Kathy Smith
Rob Augusta Service Provided:
Install Garage Doors
Product:
Garage Doors
Technicians:
Review:

Service Tech, Paul, not only showed up well within the appointment timeframe, but actually called ahead when he was able to provide an exact arrival time. This is a rare and much appreciated additional service. Paul was friendly and explained everything he was doing along with helpful hints for routine service I can provide on my own. I highly recommend Precision and will continue to use them as my primary source of garage door / opener service and replacement.
Greg Shannon
Paul Osborne Service Provided:
Garage Door Repair
Technicians:
Review:

The technician came when scheduled. It was very apparent that he (Chistopher) knew what he was doing. He worked quickly but carefully. I was very impressed. The cost of materials was higher than I would have liked but I think the company was fair. I rate them 5 stars.
Floyd Mcmanus
Service Provided:
Broken Garage Door Spring Repair
Review:

Your technician did a great job! Very professional, answered all questions. I would recommend your company!
Missy T
Service Provided:
Broken Garage Door Spring Repair