4.9 1 2 3 4 5 184 Reviews

From Central Mass & Worcester, MA Homeowners

Garage Door Repair in Central Mass & Worcester, MA

Precision Garage Door

Same-day garage door repair in Central Mass & Worcester, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Central Mass & Worcester, MA

Serving Central Mass & Worcester, MA

Proudly serving the Central Mass & Worcester community with same day service.

Service truck

Local Garage Door Repair in Central Mass & Worcester, MA

Precision Garage Door of Boston, MA provides same-day garage door repair in Central Mass & Worcester, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Central Mass & Worcester homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Central Mass & Worcester and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

What Customers are Saying

Summary based on the 184 most recent customer reviews

Precision Garage Door of New England is viewed very positively across Central Mass & Worcester for prompt, professional garage door service delivered by knowledgeable technicians. Customers repeatedly praise the team’s clear explanations, on-time arrivals, fast repairs, and smooth installations, along with respectful communication and clean, efficient workmanship. Many reviewers also note dependable follow-through and overall good value, making the company a trusted choice for repairs, opener work, and new door installations.

What Customers in Your Area Mention Most

Professionalism (83) Reviewers consistently describe the team as professional, courteous, polite, and respectful, with many noting a strong overall business manner. Responsiveness (54) Customers frequently praise quick callbacks, fast scheduling, and responsive service, including urgent and same-day help. Communication (46) Reviews often highlight clear explanations, helpful options, and technicians who take time to keep customers informed before, during, and after the work. Speed (43) Many reviewers emphasize fast repairs and efficient installs, often noting that the job was completed quickly or within a short visit. Expertise (42) Customers regularly describe the technicians as knowledgeable, skilled, and able to diagnose problems accurately and explain solutions well. Service (39) The company is often praised for excellent overall service, with reviewers describing the experience as easy, helpful, and customer-focused. Reliability (36) Reviewers repeatedly mention that the company shows up when promised, follows through on commitments, and delivers consistent results. Workmanship (34) Customers praise quality repairs and installations that work properly, look great, and leave doors operating smoothly. Value (19) Several reviews call pricing fair, reasonable, or worth it, and some note helpful options that made the service feel like a good value.

Recent Reviews from Central Mass & Worcester, MA

Claude Molleur

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I’m very happy with the response, the tech was here on time he did an excellent job on the rebuild of one of my doors , I’m now waiting for my new door to be installed ,I highly recommend precision overhead garage door service .

Ron L

Technicians: Ron L

Service: Garage Door Repair

Deirdre Costa

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Service was fast and to the point. I would definitely recommend and will continue to use for further service needs.

Service: Garage Door Repair

Product: Springs

Douglas Ford

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Brookfield, MA 07/30/2020

Technician outstanding. He explained very well and answered any questions I had. Looking forward to garage door and opener installation. My previous experience on a repair was great and the reason I chose you. Thank you. Doug

Service: Install Garage Doors

Jean Huckestein

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Berlin, MA 06/04/2019

Rob was my technician and I have never seen a guy that was so well organized and neat in his work. He cleaned up as he went along and when he was totally done install the doors and openers all he had to clean up was his tools. I still need the decorative window trim for one garage door which did not arrive with the door. Rob assured me that as soon as it came into the shop he would bring it out and install it. If the doors last as long as the service was good, I will have many years of good use. Thank you Rob and Precision !!

Rob A

Management: Rob A

Service: Install Garage Doors

Product: Garage Door Opener

Danielle Donnellan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Grafton, MA 05/02/2019

Fast and honest. Was extremely helpful and explained all issues to make informed decision.

Service: Garage Door Opener Repair

Michael Rackett

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Auburn, MA 04/09/2019

Paul did a excellent job

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

Paul Piacentini

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Milford, MA 04/02/2019

Was able to get the garage door repaired the next day after calling in. Paul replaced the torsion spring, bearings, and rollers in a reasonable time and the door is now working fine again, and quieter too, since the old metal rollers were getting worn.

Service: Broken Garage Door Spring Repair

Product: Springs

Donna Lewis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Worcester, MA 03/16/2019

Paul was fantastic. He was so helpful to me as I knew very little about garage doors!! NOT only did he give me great advice on ordering my new door but he and his trainee Jacob did a temporary fix of my current broken door which was not an easy fix!! Thank you !! Paul also didn't pressure me at all. I'm so pleased with my experience and look forward to getting my new garage door!! Thanks again!! Donna Lewis

Rob A

Management: Rob A

Service: Install Garage Doors

Product: Garage Doors

Jay Moody

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Lancaster, MA 01/20/2019

on time,polite,and hard working

Service: Garage Door Repair

Larry Ngo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Worcester, MA 01/16/2019

best

Service: Install Garage Doors

Product: Garage Doors

Holly Lafrance

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Worcester, MA 11/27/2018

I was charged over the 104.00 I was told for the service call. There were not parts required except to replace a lightbulb and it was my light bulb. Can you also explain to me why your service people don't carry batteries for remote garage door openers or key padswhen that maybe the problem? Not happy with the service quality and cost when your service person was only here for 10-15 minutes.

Response from Walt Arvin Business Owner

I am very sorry that you didn't have the experience you expected. As explained on the call when you booked your appointment, we do charge a service call to come out to your home. We have tried to carry light bulbs in our vans in the past. However, the fact that the guys drive work vans filled with parts the light bulbs never lasted -- the filaments kept breaking do to the bumpy ride. I guess this is why you don't buy lamps with light bulbs. Again, we are sorry you didn't have the experience you expected.

Service: Garage Door Opener Repair

Peter C

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Warren, MA 11/09/2018

I noticed that the bolts holding the garage door opener to the ceiling appeared to be digging into the drywall and “walking”. Ed arrived, quickly assessed the situation and re-set the opener. He provided a detailed explanation of the work he performed which gave me peace of mind that it was fixed once and for all. Highly recommend Precision Door!

Service: Garage Door Opener Repair

Andrew Creen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Holden, MA 11/05/2018

Paul was awesome! He figured out the problem right away and got to work. Replaced what needed and educated us on everything we needed to know. I would recommend Paul and the Precision Door guys to anyone.

Barry W

Technicians: Barry W

Service: Garage Door Repair

Product: Cables

Debra Williams

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

The technician from Precision, Paul Osborne, was efficient and thorough. He took the time to explain all of the changes he was making and how everything operates.

Service: Garage Door Opener Install

Product: Garage Door Opener

Richard Goyette

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Bolton, MA 10/23/2018

Paul was great - he called and said he'd show up right on time at the early end of the appointment window. The service was quick and accurate - he showed why parts needed to be replaced and what the effects would be from not replacing them. We are very satisfied with his service!

Service: Garage Door Repair

Jane Graham

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Shrewsbury, MA 09/28/2018

Thank you for sending Paul out to repair my garage door opener on the same day I called. He was courteous and did great work. I will call Precision for future needs!

Service: Garage Door Opener Repair

Product: Cables

Ron Searles

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Holden, MA 08/21/2018

Everything was great, the tech and the door. Thanks

Rob A

Management: Rob A

Service: Install Garage Doors

Joe Brenstrom

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Shrewsbury, MA 07/13/2018

I paid $3000 for 3 doors and 3 openers. 18 months later I was charged $135 for a 10 minute service call to align the sensors. They could have told me to try the sensor alignment when I called any of the 3 times I spoke with them. The service itself was excellent but it took 10 minutes.

Service: Garage Door Opener Repair

Ken Dimaggio

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Bolton, MA 07/03/2018

All good, very professional. Great Service!

Service: Garage Door Repair

Product: Garage Door Opener

MS

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Holden, MA 06/28/2018

I called these folks to get a spring replaced on my garage door. I tried to get a price when I called and it sounded like a couple of hundred dollars, or there about. When he came he tried to sell me a door rebuild at 695 a door. When I said how much to just replace the spring he quoted me 395 dollars. I turned him down and paid the 105 service call fee. I then did the repair myself. Total cost 29.95 and 1/2 an hour of labor. I was prepared to pay 200ish for the repair....but really.... I will Never call these people again and I will encourage other people to avoid them.

Response from Walt Arvin Business Owner

We are very sorry you didn’t have the kind of experience we strive to provide. Like many locally owned reputable small home services businesses we differentiate ourselves by the level of customer service we provide. We partly do this by sourcing the best parts (longer lasting and much better quality than what is sold at Lowe’s or Home Depot) and by standing behind them and our service with a fantastic warranty. In your specific case, we offered a 1-year warranty for parts and labor, as well as, for the service fee. This means that if the springs were defective and/or discontinued providing the force to open your door within 1-year of installation we would replace them for free (no charge for parts, no labor charge and no service or site visit fee). We are very comfortable that the overwhelming majority of our customers appreciate our level of customer service, our parts and warranty, and the satisfaction of dealing with a company that will stand behind their work. We will never be able to compete with the price of cheap parts from the big box stores, but they do not provide the service and/or customer service that we do.

Service: Garage Door Repair

Brian Bercier

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Oxford, MA 06/08/2018

I just paid $105 for nothing. I had called earlier in the week to request repair for a garage door lock, and was quoted a price over the phone of $125, including the $105 service fee for the visit, and the parts. When the tech arrived (promptly, and he was very pleasant), he told me he didn’t have the parts he needed, and the quote HE gave me was for over $350! With such a discrepancy, and the fact that I’d have to wait for another appointment to get the work done, I declined the service, but had to pay the fee anyway. Very poor way to do business, and I’ve requested a refund, but don’t think I’ll ever see that money again. Thanks for nothing.

Service: Garage Door Repair

John Wixted

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Paul was knowledgeable, profession, prompt. Problem resolved nicely. Same day service. Thank you Paul.

Service: Garage Door Opener Repair

Kevin Brenner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Shrewsbury, MA 04/23/2018

Excellent friendly service from star to finish. Fast and affordable. Thank you very much!

Rob A

Management: Rob A

Service: Install Garage Doors

Product: Garage Doors

Kathy Smith

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Holden, MA 04/22/2018

Very happy with Precision from the first salesman, Paul, to the installer whose name I can’t renember(sorry) . Both employees were polite and professional. They called when they were on their way and arrived promptly when they were expected. I would recommend Precision garage door! My new door operates smoothly and looks great! Thanks

Rob A

Management: Rob A

Service: Install Garage Doors

Product: Garage Doors

Dana Peterson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

These guys know doors!

Barry W

Technicians: Barry W

Service: Garage Door Opener Repair

Eben Sheldon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Worcester, MA 03/29/2018

Job was done right and on time. Highly recommend -

Rob A

Management: Rob A

Service: Install Garage Doors

Product: Garage Doors

Robert Martin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Grafton, MA 03/28/2018

Paul was honest.. direct, efficient and very professional.

Service: Garage Door Opener Repair

Linda & scott Leach

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Paul was our sales person and he was awesome! Very personable, helpful, nice guy – our installer was Rolando and he was outstanding! Very nice very pleasant kind courteous hard-working guy - door looks great!

Service: Install Garage Doors

Robin Mckenney

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Oxford, MA 03/10/2018

You did a great job, thank you.

Service: Install Garage Doors

Product: Garage Doors

Jim and ellen Anderson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Sutton, MA 03/07/2018

Great job and very professional from our first phone call to the installer leaving our driveway after doing the dual install. Highly recommend this company.

Rob A

Management: Rob A

Service: Install Garage Doors

Product: Garage Doors

Ready to Experience 5-Star Service?

Join your Central Mass & Worcester neighbors and let our experts take care of your garage door.

Boston Area (617) 459-4147
Central Mass & Worcester Area (508) 925-7701
Merrimack Valley Area (978) 631-0042
Metrowest Area (781) 304-4933
North Shore Area (978) 357-8486
South Shore & Cape Cod Area (781) 519-4491
Precision Door Service
Office: (978) 212-3332
90 Cherry Street
Ste 4

Hudson, MA 01749
Precision Garage Door Service
Office: (508) 426-6808
96 North Main Street
Unit 4

Carver, MA 02330
Precision Garage Door Service
Office: 508-213-8691
911 Worcester St
Unit #1

Natick, MA 01760

License

MA License
# 176747