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Read what people are saying
about Precision Garage Door in:

Newton, MA

Precision Garage Door of The Greater Boston Metro Area
has received 26 reviews, averaging 4.85 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I called at 7 AM on a Saturday morning asking for emergency help as my garage door broken in the closed position late Friday night, and I had movers coming to pick up furniture that was stored at the garage level on Monday. There is no other door to exit the garage other than the full garage door. This move had been set up months in advance and I asked for an appointment as soon as possible. When I was offered an appointment on Tuesday, I told the operator about the issue and she then came back with the offer of a Monday appointment between 12 and 2. I took it, figuring that if the door could be fixed, with the movers coming late Monday it might work out. On Monday, no one showed up and we did not get the call telling us when the person would show up, so we called in at 12:30 for an ETA and were told the repairman would call us. No one called back, despite out calling a couple of times and finally at 5:05 PM we got a call saying that no one was coming and they would give us an appointment the following Friday. We called back and just got the answering service people who told us to call on Tuesday morning. Of course, the move was totally screwed up by then. On Tuesday morning we called the office and were told that a repairman was coming between 12 and 2. This was the original appointment that I was offered the previous Saturday morning. When the repairman came, he said that he never had any appointment for us on Monday and that we were always scheduled for Tuesday. Someone in your organization was out and out lying to us. I can only assume that on Saturday, your organization feared that if you did not say someone would be there on Monday, I would call someone else, so you just lied to me about coming on Monday, when you never had any intent to have anyone show up on Monday. All your advertisements talk about same day service, etc. but you just did not come through for us. We had to delay the move and the next date we got was the end of August which is very disappointing. At least the repairman who showed up on Tuesday solved the problem and did a nice job. That is the only reason that I am not giving this a 1 star rating.
Vicki & Marshall Isman
Service Provided:
Garage Door Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Mike T. was great!! Very knowledgable and knew exactly what the problem was that I was having with my garage door. It was nice to meet him for the first time!!
Lisa Greenhut
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

This morning I received a call from Barry at 7:30 AM advising that he would be here at 8 Am and he arrived precisely on time. He repaired a broken cable and lubed all of the rollers and hinges. He noticed that the "lifter" had torn loose and was only attached to the plastic door and not to a bracket that had not been installed. He promptly took care of the problem. After Barry left I checked with a friend/neighbor/condo board of director and his garage door also did not have the bracket. This will be brought up at the next board meeting and I expect that you will be contacted to install the bracket on 114 more garage doors in the complex. I give Barry 5 stars - he was great! Clint Rand
Clint Rand
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Paul was great!! He came in and assessed the problem right away. The problem was that my sensor was not aligned and I had realigned it. I called because I wanted him to test the wiring and he did and he left me with some great tips for using my garage door. He was funny, witty, and polite and loves his new dog!!
Lisa Greenhut
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I called Precision because I needed help with my new garage after a home inspection. I got their name from Angie's List!! What a pleasant surprise Precision proved to be. From the woman who answered the phone to Paul, who was my technician everything was perfect. Paul called right before our appointment to let me know his estimated time of arrival. He was on time and tested the door. He diagnosed the problem and explained every detail to me so I as the homeowner could understand and make an informed decision. I was so happy with Precision that in the time that Paul was there I gave the number to two neighbors!! I will use them again in the future!
Lisa Greenhut
Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Consistently professional service. A well run company with knowledgeable installers.
Jim Banda
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I would highly recommend Precision Doors. The technician Ron had a great attitude and did not give up trying to resolve the issue. I have a detached garage and all remotes or key would not open the garage. Ron had to take out a window in the back of the garage and climb through to get into the garage to open the door to diagnose the issue. He was very patient and had a great sense of humor about the situation as one of my neighbors got concerned. Ron and I were able to assure my neighbor all was well. Thank you Ron for not giving up.
Bridget Canada
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Arrived on time and even a little early. Quick and easy fix of garage door.
John Claeys
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Your technician was excellent! Thank you for your prompt and professional service.
Mona Villapiano
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

5 Stars, professional, ON TIME, job well done. I'm a general contractor, from the time I made the call for service to the time Fillippe left my repaired garage doors, it was done and done Right!
Martin K.
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

business history and quality
Eric Segal
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Fantastic experience. Person who answered the phone was excellent -- she quickly set up an appointment that fit my schedule and even sent an email confirmation. The tech (Gary) was great -- he knows his stuff. We had a rebuild done which basically gave us a new door at half the price! Thanks will sing your praises to all my friends.
Betty D
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We are very happy that we called Precision Door. Your technician (Gary) lived up to all the positive reviews that we read. He knows his stuff and had the door operational within 20 minutes.
Barney D
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The door sound great (meaning I can barely hear it). That's a huge change. Thank You!!!
Naggy
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I called for an appointment and Tom came out the next day. He called half hour before and was on time. Tom was polite and very professional, he explained the problem with my door and what it would take to fix it. I am very satisfied with the work he did and will recommend him to my friends and neighbors.
Mike
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I can't say enough about how well Daune represents your company. He is a very professional and courteous young man. My door is fixed and I had a good experience with your company. Thank you.
Paul K
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Scott arrived early and had the door working in no time. Thanks!
Bernard E
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Scott was a pleasure to have at my house to fix the door.
Merle P.
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

excellent job
Anoush B.
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The technician was excellent-he explained everything he did and told me exactly what it would cost ahead of time. He was very polite and courteous. He arrived at my home on time and completed the repair quickly. I would use your company again because of the technician.
Tim W
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Ryan was terrific in every way. He's a real asset to your company!
Kim T.
Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Ryan did a great job. Thank you for sending him to fix my door.
Madeline K
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Gary is a gem!
Melissa H
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Can't say enough. From the first call to the installation of my new doors and openers, they informed me about my options and their specific benefits. The doors look and work great. The installer left the garage cleaner than when he arrived. They also claim I don't have to worry about the doors and openers as long as I live in my home. I highly reccommend Precision.
Tim H
Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent technician -- through explaination of needed repairs and options.
Susan L
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The installation of opener was done in a completely professional manner. The installer was courteous, informed, and made every effort to fix the old opener before suggesting new placement. Your company is fortunate to have a service rep as good as Gary.
Frances F
Service Provided:
Garage Door Opener Install