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about Precision Garage Door in:
Southborough, MAPrecision Garage Door of New England
has received 10 reviews, averaging 4.53 Stars:
Paul arrived on time. He identified the problem and fixed it professionally. We are satisfied. I would recommend him.
- Ming Chang
Absolutely not happy - came out on time but did not make clear on phone that not only was there an installation fee but a service fee as well followed by hourly if went over. So felt it was unfair and really over 500 dollars for springs rollers and new key pad 25 min of work. Never again.
- K Mowry
After listening to your call, we agree that our customer service representative didn’t mention the labor charge. As a result we have refunded the labor fee and also re-enforced with our customer service staff the importance of being thorough in discussing our fee structure with prospective customers. We are sorry about the confusion.
Same day service, and the tech arrived early. He had my issue fixed promptly, and when I asked him if he could check the other two garage doors he already had done it as well as lubricated them. I would absolutely call Precision again for any garage door related issues. They were great.
- John Garabedian
Paul Osborne is very professional, courteous and knowledgable. Excellent service !!
- Harianto Wong
Chris was a rock star. Diagnosed the problem within minutes and replaced all the hardware within 30 minutes. Great service and I highly recommend Precision. They aren't cheap but you get what you pay for.
- John Barletta
Chris was early for appointment and called to ask if I could see him early-- appreciated that. Fixed the door, laid out some repair options and was done quickly. All good. C.Buhsmer
- Charles Buhsmer
Service tech Ron was outstanding. Very knowledgeable and explained all my options. Would use them again and recommend to anyone who needs garage door service.
- Derek Schutz
Excellent service & customer care. Will recommend company.
- Andrea M.
Your technician was "outstanding." I could not have asked for a better installation experience. I will be recommending your company to my family and friends. Thanks!
- John K
This is the second time I have used your service and you are an excellent company to do business with. Technicians are always prompt and courteous. I will recommend you to any of my friends. Thank you.
- John K