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Read what people are saying
about Precision Garage Door in:

Stoughton, MA

Precision Garage Door of The Greater Boston Metro Area
has received 17 reviews, averaging 4.53 Stars:
Review:

Never called back to make a date for install opener after deposit made
Arthur Sullivan
A Response from: Walt Arvin

Thank you for your feed back and your business. We apologize if you felt we did not schedule your follow-up appointment as quickly as you felt was appropriate. For the record we were at your home last Friday 8/10/18 and left at 3:15 pm. On Monday 8/13/18 we called you at 8:31 am and set up your follow-up appointment. Our administrative office closes at 3:30 pm on Friday and reopens at 7:30 am on Monday.

Michael Thurber Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technicians:
Review:

Repair man was very noligable and a perfect gentleman work was done very efficiently
Michael Molinari
Michael Thurber Service Provided:
Garage Door Opener Repair
Technicians:
Review:

I felt cheated $735 for a broken spring cable and roller tech kept adding more parts as he went along I could have bought a new door tor less doing this to seniors is not good it should be reported to the state attorney general
Martin Wahl
Michael Thurber Service Provided:
Broken Garage Door Spring Repair
Technicians:
Review:

I rate Precision and Michael T a Five Star Review..
Sylvia Ross
Service Provided:
Broken Garage Door Spring Repair
Review:

the technician was super nice and professional! did an excellent job
Karen Tannous
Service Provided:
Garage Door Repair
Review:

Great service and very professional!
Jennifer Zarrella
Service Provided:
Garage Door Repair
Review:

Good job!! well done !!
Faina Vaisman
Michael Thurber Service Provided:
Garage Door Repair
Technicians:
Review:

The service person, Mike T., was very honest and efficient. He gave me all the options that I had for repairs to my garage door and gave me an estimate immediately so I knew what my expenses would be. He wasted no time in making the repairs I needed and was very pleasant in his dealings with me. I will certainly use you again when I do anything more involving doors of any kind.
Karen Race
Service Provided:
Broken Garage Door Spring Repair
Review:

Precision installed 2 garage doors for me.They are the pre painted aluminum w the windows.I love these doors. Precision came out to adjust a squeaking runner within 24hrs.of my call ,under Warranty. It's now quiet,Mike T. Was a pro,had it fixed in no time.Thanks you guys!!
Lance Petti
Service Provided:
Garage Door Repair
Review:

I had a garage door rebuild and a new garage door opener installed. Paul Osborne was my technician and he was wonderful. He was on time and professional. He explained my options and outlined all pricing. I'm extremely happy with his work. I will definitely recommend your company to friends/family and I plan on using your services again the near future.
K. Latson
Paul Osborne Service Provided:
Garage Door Opener Install
Product:
Opener
Technicians:
Review:

Hi, I'm am very pleased w all aspects of the application of my 2 garage doors.The color Ron picked ,as opposed to my pick, was ideal.Paul came in to fine tune the gaps and apply the trim,he did a very professional job and I would recommend him to any of my friends or you.Thanks you guys, I'm Lance Petti,a satisfied customer!!
Lance Petti
Paul Osborne Service Provided:
Install Garage Doors
Product:
Garage Doors
Technicians:
Review:

Outstanding service! Chris arrived exactly on time (although he was coming from the other end of the state), on a weekend, 24 hours after my call. He neatly repaired my garage door with an inconspicuous brace; I had expected to need a complete new door. While he was here he fixed a malfunctioning door opener on my other garage door. I'm your customer for life.
Warren Pinches
Service Provided:
Garage Door Repair
Review:

Lou was great! Called and arrived exactly when he said he would. He was very knowledgeable and explained the what was broken and got right to work to fix it. I would definitely recommend your company and service technicians to others. Thank you.
Kim Mann
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Service by Ron was excellent. Quick, thorough with good attitude. Quickly identified the probelm, offered options. I selected the repair package and work was done quickly and well. Very satisfied. Paul
Paul Auxila
Ron Lecours Service Provided:
Garage Door Repair
Management :
Review:

The service call was really great. The technician was very professional and answered any questions I had regarding the service and my garage door. Since the service visit, my garage has been working great... no more closing issues!!!
Mark Stewart
Service Provided:
Garage Door Repair
Product:
Rollers
Review:

I was scheduled for a service call today (11/20) between 2 and 4 PM. Received a call from Precision asking if the technician could come at 9:00 AM to which I said was ok. Around 10:00 AM the technician had not arrived and I called Precision to inquire as to where the technician was. I was told that the technician would arrive within five (5) minutes and he did. I was never offered an explanation or apology as to why the technician was an hour late.
Keith Hoffman
A Response from: Walt Arvin

As we discussed in our telephone conversation, we are very sorry that you feel we didn't live up to our customer service standards. We do, however, book calls in a two hour window. We do this because it is impossible to predict with certainty when we will arrive. In this case, our technician got stuck in traffic -- a 35 minute delay on the interstate. I am glad that you feel we did a good job while fixing your garage door.

Service Provided:
Broken Garage Door Spring Repair
Review:

Ray was FANTASTIC! GREAT ATTITUDE and great product knowledge!
Peter S.
Service Provided:
Install Garage Doors