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about Precision Garage Door in:
Wrentham, MA
Precision Garage Door of New Englandhas received 18 reviews, averaging 4.72 Stars:
Wrentham, MA
Product:
Wrentham, MA
Jacob was very professional and, above all, very knowledgeable. He was able to rebuild not one but two complete garage door lifts. When he found that more work was need than expected, he informed of options and his ability to complete the work at the same appointment. It is also great to know that New England Garage Doors employ our veterans.
- Paul
Wrentham, MA
Prompt response was very much appreciated. Jacob did great reviewing our options and providing I interim service we needed. Looking forward to having new doors installed. Thank you - well done.
- Jeff Plante
Wrentham, MA
Professional, polite, quality and reasonable price.
- Carol Gahan
Wrentham, MA
He was on time, efficient, and the job turned out as expected. Exactly what we expected based on your on line info. He even went to the trouble of wiping down everything he touched due to the virus concerns. Good job all around.
- Doris Brennan
Wrentham, MA
Very professional service and high quality. Was very prompt and courteous. Highly recommend for garage door rebuilds.
- Earl T
Wrentham, MA
I had called two other local garage door repair companies, had to leave voicemails, and never got a return call. I then called Precision, and a real person answered the phone and had an experienced technician out to my home the next day. The technician Mike Thurber called ahead, arrived right on schedule, and quoted a fair price for the work. Within an hour Mike had the springs, pulleys and rollers on both doors fixed and replaced. Mike did a great job! I'm still waiting on the other companies to call me back. I highly recommend Precision.
- Ed O'Brien
Wrentham, MA
Mike was awesome! Came to the house on time, took the time to explain things, and was courteous. Very professional job.
- Tom Behrendt
Wrentham, MA
Mike was great! He showed up exactly the time he said he would. Very quick and efficient.
- Elizabeth Dimarco
Wrentham, MA
Mike was very professional and answered all my questions. The job was done well and he was very neat.
- Wally
Wrentham, MA
Excellent service. This is my second time using the company and both times I have been highly satisfied with the quality of service.
- Cristine Mccombs
Wrentham, MA
The technician Paul called a half hour before he came , as requested. he arrived on time. He performed his job quickly and efficiently. he was professional. I am 100% satisfied. Precision totally met my expectations. I have already recommended them to my neighbor and would recommend them to everyone. I like that the techs pictures and resumes are on line so you can see who is coming. Very professional organization.
- Jim Ryan
Wrentham, MA
Technician was polite, professional and very accommodating. He explained what he did and what caused the problem and explained things that were wearing slightly but didn't need to be replaced at this time. Great experience.
- David Weinstock
Wrentham, MA
I Loved your service. Your technicians were professional and efficient. They came and fixed the problem in a matter of minutes. My garage door works perfectly now, and its actually quieter than it ever was. Thank you!
- Barbara D
Wrentham, MA
Fast, Efficient, Great Service!!!
- Richard Higgins
Wrentham, MA
Great job by the technician. Very professional and explained all work necessary. Work was done in a timely manner as well.
- Tim and kathleen Giblin
Product:
Wrentham, MA
Great job done by the technician. He was clear about the problem and all the options I had to fix the problem.
- David Brunelle
Wrentham, MA
A nice man From your company acme to our home, He told us to fix our garage door it would cost $1300. We decided to wait and think about it. We paid $79 fee. The new repair man just left....he charged us $250.00 and he replaced the springs and the cable and he did NOT have to replace the opener, as your man said would need to be done. Glad we waited well worth wasting the $79.00.
- Joyce DiMott
I am sorry you did not feel that you had a good experience. You did, however, leave out details that change the whole story. The inspection of your door revealed that the springs, cables, and rollers were extremely worn. Specifically, the rollers were not rated for your door and basically was the catalyst for most of your issues. The pulleys were also showing signs of excessive wear -- and unless replaced would prematurely wear out your new springs. We suggested that you replace all those parts, but also gave you an option to replace the springs and pulleys for nearly the same price that the other garage door company charged you. We suggested a new opener -- due to the fact that the unbalanced door had caused the PVC gears to start stripping (look inside your opener cover and you will see the shavings from the gears). We certainly did not tell you you had to replace the opener or replace the rollers -- they were suggestions. Our belief is that we owe it to our customers to explain what is wrong with their door, offer options to fix it (usually a good, better, best type of scenario) and then do what the customer wants. We believe in educating the customer -- we do not employee pressure sales tactics.
(617) 459-4147
(617) 459-4147(781) 304-4933
(781) 304-4933(508) 283-3973
(508) 283-3973(978) 631-0042
(978) 631-0042(781) 519-4491
(781) 519-4491(978) 357-8486
(978) 357-8486(508) 925-7701
(508) 925-7701(978) 631-0042
(978) 631-0042(978) 710-0370
(978) 710-0370(508) 283-3973
(508) 283-3973(603) 821-9737
(603) 821-9737License
MA License# 176747
Precision Door did an excellent job from start to finish! From my opening my service request to the completion of the work. Every person I spoke with was courteous, professional, knowledgeable and friendly. I was kept apprised of the status of my order, installer’s time of arrival, the fact that he was on the way. Luis did an excellent job, efficient, patient, professional! Five Stars All the way!
- Sharon Wall