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about Precision Garage Door in:
North Shore Area, MA
Precision Garage Door of New Englandhas received 253 reviews, averaging 4.88 Stars:
Lynnfield, MA
Reading, MA
I am thrilled with the service I received from Precision Door. On November 22nd, our automatic garage door that was original with the condo (built in 1996) died. We called Precision (and a few other places) and they were the only ones who could come out the Tuesday after Thanksgiving. The door itself came in three weeks later, and installation was scheduled for January 4th. If you're from New England, you know that we just had a enormous nor'easter that was projected to drop 12"-16" on us starting the morning of January 4th. We were told it was up to our technician if he feels comfortable or not coming to install in the morning with bad weather. Our tech, Rob, showed up at 6:45am so he could have enough time to get the door installed before the storm intensified. He finished installation around 9:00am when we already had a few inches on the ground. I am so very thankful to Rob for doing this and truly going above and beyond. If he couldn't, Precision was going to push installation out another week, but we were lucky enough to have a phenomenal technician assigned to our case. Thank you Rob!!! Gave 4 starts instead of 5 because it did take a month and a half to get the new door which seemed like a long time. There were certainly ways they could've expedited, but chose not too. (for example, they wait 2ish weeks for the door to come in, THEN they schedule the installation. They should schedule installation when they order the door, in my opinion).
- Christine Tardif
Nahant, MA
Dealing with this company has been nothing but pleasure. The techs are knowledgeable, prompt and extremely polite. Precision garage has provided me with worry-free and real high quality products and I couldn't be more thankful.
- Farzad Hagayegi
Reading, MA
Excellent service by Barry on Dec 18, 2017. Barry was knowledgeable and professional. Thank you!
- Janice Denehy
Arlington, MA
Giving an estimate of new garage doors and opener.
- Lorraine Horn
Lynn, MA
Excellent service! Job was done quickly and efficiently. I’ll definitely use them again!
- Nancy Giardina
Service Provided:
Product:
Technicians: Barry W
Ipswich, MA
Great service. Came the same day that I called and Barry had the door fixed in no time at all. He was courteous and professional. I was very pleased. He even arrived earlier, after calling, than the scheduled time. Even scheduling the appointment was a good experience. These folks know how to run a service business and it’s clear that they are committed to ensuring a good experience for their customers. I would not hesitate to call them again, when needed.
- Frederick Coleman
Revere, MA
Wish we would have had these guys install everything to begin with... Nice work - professional - courteous. The repairman even came out in the snowstorm to repair our garage door and opener. Great job
- Ken Ryan
Salisbury, MA
I chose precision door because of the website it seemed very professional and lots of favorable reviews. My technician was Barry, he called and said he could arrive about two hours early luckily I was home so that went well. He explained what needed to be done and did it in a quick fashion. Door operates as good as the date it was installed, based on my experience I would recommend this company
- Jimmy (Salisbury)
Peabody, MA
Service was great. Received and email confirming appointment. Service Rep called the day of the appointment saying he was going to be early. Quality job done.
- Thomas J
Newburyport, MA
Excellent service from start to finish!
- Megan Ashe
Product:
Amesbury, MA
Great installation and service
- Chris Gette
Newburyport, MA
Barry came early after checking whether that would be okay. I was delighted to get the work done so promptly. He was very professional and polite, answering all my questions. He came to troubleshoot and service my doors. We came up with a plan for more work after he was done and he sent me quotes for everything. Great guy and a pleasure to work with!
- P Corson
Saugus, MA
We are very happy with our new garage door. You beat the competition in pricing and the install was very fast and clean. The door enhances our curb appeal to the house. Very satisfied customer and would recommend.
- Krystil Benoit
Arlington, MA
Jeff and Rob were very knowledgeable and professional. Our old garage door was replaced in no time. Excellent work
- Paola Pajevic
Wakefield, MA
Would definitely use Precision again. All of the staff was very polite. I had a 9-11 am time slot and they called me on their way with an estimated arrival time which was great. Barry was awesome! He was very professional and made sure I understood all that he was doing and showed me what had gone wrong. Great experience.
- Anonymous
Rockport, MA
Good service. Price is too high.
- Rick Eliot
Wakefield, MA
Quality work and am very satisfied with the doors. Only complaint was that the fitting for the doors was originally measured in correctly causing a delay in installation and required an adjustment of our schedule to accommodate the revisit.
- Charles Cook
Product:
Burlington, MA
I've used Precision in the past. The technicians are efficient, friendly and helpful. They explain the repairs needed and the charges associated.
- Karen Potenza
Newbury, MA
Alex did a great job repairing our garage door opener. He was on time, friendly, and got the job done quickly. Great service!
- Darcy Johnson
Winchester, MA
My garage door opener (over 10 years old) failed over the holiday weekend, I searched for the manufacturer and found Precision's site and gave them a call. Alex came out and explained the problem and provided me with different options. We agreed to replace the opener with a new system as well as the rollers based on the Alex's recommendations. The new opener was installed very quickly and with the new rollers is so much quieter than what I had. At some point in the future I will need to replace the door and will be calling Precision for that.
- Sandeep Patel
Product:
Arlington, MA
Paul came out on a Saturday morning and replaced the door cables. Great Service!!!!
- Steven Hurley
Product:
Stoneham, MA
Good job,very polite and courteous Definitely recommend your service
- Richard Morrell
Amesbury, MA
Excellent service. Technician was on time, very efficient. Good job!
- Vladimir Eisenberg
Wakefield, MA
Awesome service and really knowledgeable. Alex just corrected a few issues I've had with my garage door for the last 2 years. Others have looked at it and tried to fix it but not able to do it correctly. Alex stepped me through the process and corrected all of the issues with the door and it's parts. It now runs very smoothly and I would definitely recommend this company.
- Lou Raffael
Product:
Salem, MA
Alex Delgado showed up on time, explained options, and performed the work requested by me. He is a fine representative of your company, totally professional,efficient, and should be commended for the pride he has in your company and the work that he performs, as well as the manner in which he projects himself. Thank You.
- BOB
Product:
Swampscott, MA
My springs had their last spring at 11:30 am. I called Precision, had my new springs installed, door adjusted by 2:30 pm the SAME DAY. Alex Delgado is a real professional. I am recommending Precision for, and, I will use them for my new door.
- Howard Land
Product:
Salem, MA
Alex Delgado was wonderful; first he called to say he was running late but actually did arrive in the window of time predetermined. A spring/cable snapped as soon as I had driven into the garage and closed the door. It was around 8PM. It was a frightening experience, as I was standing right near the cable when it snapped. On top of that the car was trapped in the garage. ... and yes I needed to go to work the next day. I googled door repair and Precision came up. "Rebecca" took my call and put me at ease as she scheduled a tech for the next morning. Alex was professional, polite and took care of the job in no time. He explained my options beforehand and then reviewed them at the the end. I would highly recommend Alex and Precision CO. I do wish it was less money but I had no time to compare prices and was very grateful at the turn around time. I give 5 stars for the rating ; }
- Linda Auld
Product:
Arlington, MA
very professional, highly recommend
- Beirong Liang
Lynnfield, MA
Thank you very much to Alex. He's very proud of his company and work; and it shows. He provided great service in providing quotation and recommendations on the type of garage doors ideal for our house.
- Micheal & sherry Angeloni
License
MA License# 176747
Extremely happy with my service. My technician came an hour early and he was very nice and professional. He also linked my garage door with my car. All around awesome experience. Thank you!
- Ryan Goldney