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Read what people are saying
about Precision Garage Door in:
North Shore Area, MA
Precision Garage Door of New Englandhas received 242 reviews, averaging 4.87 Stars:
Reading, MA
Product:
Stoneham, MA
Service was quick and Lou, the repairman was very efficient and pleasant.
- Raymond Sorensen
Wakefield, MA
Your advertising did give me confidence. Made me feel safe with having technician in my home. Lou was excellent. Here on time, and explained in detail what needed to be repaired. Thank you .
- Irene Palumbo
Nahant, MA
Tech installed rebuild package as the lifting parts were worn. He was on time, professional and courteous. I would not hesitate to recommend your company.
- William Waters
Peabody, MA
Gary Richtmeyer was terrific. He fixed the door issue, temporarily, and we purchased new doors. He explained all the options and ideas and it was extremely easy to make the purchase decision.
- Douglas Garber
Product:
Amesbury, MA
I would highly recommend and without a doubt use Precision Door again. The service technician was fast, knowledgeable, and friendly. He answered all of my questions and clearly explained the problem and the work that needed to be done to fix my garage door. Thank You!
- John Vandersande
Product:
Wakefield, MA
Gary our sales rep. was very knowledgeable. Ray our installer, did a wonderful clean job, explained the products system. We had new doors installed and new opener and reprogramming of an existing opener, all done in a timely manner.
- Gerry Corrado
Product:
Newbury, MA
The technician was nice, professional and had to drive a long way to make the appointment even with really bad traffic. He was accountable. He also educated us about how to operate the door satisfactorily. Great job. We live at 191 Scotland Rd. Newbury, MA. Unfortunatley, I don't remember his name. He was great. Very helpful. Julia Harrington Lemire
- Julia Lemire
Peabody, MA
When looking for a garage door repair service I was drawn to the ad since it stated same day service and hours that would meet my work schedule and provided a Senior Citizen discount. The young man who arrived at my home was very polite, knowledgeable and professional. He certainly explained my options clearly. The work was done immediately. I would give them 5 stars
- Diane Paolucci
Product:
Winchester, MA
Fantastic service! Ron kept us apprised of arrival time...calling once to confirm the time...and then again when he was five minutes away. Ron reviewed the repair options with me, and then got to work.Excellent work, efficient and completed fairly quickly. Fixed the problems, door back to normall. Overall excellent experience and repair work. Perhaps the best srvice call we've had over the years. Kudos to Ron and Precision Door! J
- JLR
North Reading, MA
service technician was courteous and knew immediately what the problem was. It was corrected in a very short time. Now it works so quietly I can hardly hear it open.
- Richard Spindler
Product:
Salem, MA
Gary is very knowledgable and is a good representative for your business. Everything went well except I'm not sure we tested the middle door. It is still not going down and Gary had already left. I tried to call him back but had to setup another appointment. Hopefully I don't have to take anymore time off work. Would have been 5 stars for sure except for it not being fixed.
- John Rowley
Gary was very apologetic... for the life of him he doesn't know how that slipped through the cracks. All is set now and we hope you feel we lived up to your expectations.
Product:
Nahant, MA
Felipe came as advertised.he was very polite , patient and efficient . He did inspect the entirety of the garage and came up with great ideas.i purchased new doors and motors from the company on the same visit due to the way Felippe presented himself and represented the company.
- Farzad Hagayegi
Wakefield, MA
Was in a jam and couldn't reach my regular garage repair folks. I found Precision...started a chat and my door was fixed within a few hours. It was a pleasant surprise. Ron did a fantastic job.
- Carol Rubin
Wakefield, MA
Our serviceman could not have been better. He described the service that was needed and told us the cost right up front. The service was done promptly and well. We would recommend your company to anyone. Thank you, Claire Kelley
- Robert and claire Kelley
Product:
Winchester, MA
I am very pleased with the installation of my new garage doors. The technician was very professional and careful and thorough.
- Nassim Fotouhi
Product:
Wakefield, MA
Matt was the most professional technician I have ever had at my house... and I've had a lot. Thank you.
- Carol Rubin
Product:
Winchester, MA
The installation of the door lifter and the door were done in a professional manner. However, when I signed the initial contract the price included the installation of a lock with an emergency release and this was not done and now an additional charge will be added doesn't seem right.
- EDWARD CUSSON
Thank you or taking the time to provide us with a review. As I mentioned in my email, the door does not automatically come with an outside lock or an emergency key release. These are options and come with a modest additional fee. We would be happy to come out and install either or both items for you and would be willing to do so without a service fee or labor charges. If you want these items installed please give us a call.
Product:
Salem, MA
The Technician arrived as scheduled. Provided a quick and very accurate assessment (Drive gear problem), Had the part on his service vehicle readily available, and was most efficient on repairing my Door Opener. Awesome Service!! Great recommendations for future services available from Precision!!!! He is truly a subject matter expert!!!!! Thank you for having the best of the best available to support your customers!!!
- Kevin Griffin
Lynn, MA
The lift cable holding the extension spring on one side snapped and imprisoned my car inside the garage. Your technician, Ron Lecours, politely and explicitly explained to me that both cables should be replaced, gave me the cost of replacement. He also provided a cost with replacement extension springs, pulleys, and rollers (which was not much more than the lift cables alone). Ron explained how he would replace everything, gave me a discounted price on the labor, and sufficiently installed the all of the parts, per my agreement, in less than an hour. Ron Lecours was polite, thoughtful, professional, arrived before the scheduled time, and was very tidy with the work performed. I would HIGHLY recommend your company to anyone requiring your services. P.S. Ron was a little "under the weather" (as in, he had a cold) but still managed to provide excellent quality work. Thank you!
- Theresa Gray
Stoneham, MA
Very good service. A little expensive I thought.
- Frank Ciaburri
Peabody, MA
Service was excellent. Ron called before his scheduled arrival time to see if he could come earlier than planned and it worked out great. Ron fully explained why my garage door was not operating properly and gave me options on repair. The work was done neatly and in a timely manner. Door works like new now. Happy customer here! 5 Stars!
- Dan P.
Stoneham, MA
We were happy with the company. although your quote came in the highest.
- Jean Beltram
We only use the best parts and provide a lifetime warranty on our doors and a 5 year warranty on the doors parts and our labor. Our competitors offer 1 year on parts and labor. Typically we are $50 to $100 more than our competitors, but our workmanship and warranty give our customers peace of mind as well as the best parts on the market!
Beverly, MA
Had a great experience with Precision Door. The technician (Gary) was very informative and gave me all the available options with pricing on taking care of my problem. In no way did he try to sell me more then what I needed. The work was done in a timely manner and the space left clean after they left. The door works like it was brand new. Overall the experience was a great one.
- Steve Logsdon
Product:
Danvers, MA
Very professional and very knowlegeable. Might need a new door next year.......... you get our business !
- Paul Newman
North Reading, MA
Your web site contact portion did not work for me. I received a confirmation you received my request but never received anything further. I call and you technician came today and was extremely professional and very knowledgeable about you products and services.
- Jolly Hannon
Burlington, MA
Had a cable snap on me on the Wednesday before Thanksgiving. My local vendor who I have utilized in the past, took a day and a half to return my call, then was unavailable to help me for another 3 days. I called Precision, I received prompt professional response both over the phone and via email. The email introduced me to the service team and included pertinent appointment data. Jason, who handled the repair, was very informative as well as professional. He provided an expert repair and recommended additional follow up, for which I will certainly call Precision. The follow up thank you for business, was another sign of a well run, professional organization. It was a pleasure to be be treated in such a manner. Thank you.
- Paul Sheehan
Product:
Burlington, MA
Very happy with response time and with servicw personnel. Time will tell on long term effectiveness of service
- Robert Leonard
Product:
Newbury, MA
I am very satisfied with the service and my new Liftmaster opener. Thank you
- Oleg K
Saugus, MA
Prompt, pleasant, courteous, and knowledgeable. would highly recommend.
- Tom Higgins
(617) 459-4147
(617) 459-4147(508) 925-7701
(508) 925-7701(978) 631-0042
(978) 631-0042(781) 304-4933
(781) 304-4933(978) 357-8486
(978) 357-8486(781) 519-4491
(781) 519-4491License
MA License# 176747
Fantastic service! Fixed another repair mans mistakes. Highly recommend!
- Dan Gernert