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about Precision Garage Door in:
Boston Area, MA
Precision Garage Door of New Englandhas received 148 reviews, averaging 4.89 Stars:
Melrose, MA
Brookline, MA
Precision Garage Door did some major work on my garage door about 4 years ago. Over time, the door was starting to loosen so that it didn’t always stay up. Since I had a 5 year warranty for parts and labor, I called Precision back to have the work done. I was pleasantly shocked when they had a technician available to come out today, the day I called. And the technician they sent, Dylan, could not have been better. He’d already read the previous work order from 4 years ago before he even arrived, then he quickly analyzed the current issues, repaired everything perfectly and quickly, and explained clearly everything he’d done. Along with his obvious expertise and competence, he also could not have been a nicer person. Because of Dylan, I’m giving Precision 5 stars, but wish I could give many more. FYI, the warranty covered all parts and labor, leaving me to pay only a reasonable service fee, which was outside the 5 year parts and labor warranty. I will definitely do business with Precision Garage Door again and ask specifically for Dylan when I need garage door service in the future.
- Carol Swetow
Medford, MA
I missed the call, but I also got a email and a text letting me know that Brian was on his way and he arrived on time, despite the long distance. He was helpful and friendly. He listened to all the issues I raised and responded to all of them. My house is 100 years old, with a waste pipe and gas pipes in the way, so of course things are more complicated. I appreciated his explanation of the options and attention to detail. Because of the complications, I still have to consider my next step. I think in a less complicated situation, I could have moved ahead.
- Jill Richard
Boston, MA
Dylan of Precision Door Service of Boston was tremendous
- Jim Faherty
Medford, MA
Excellent service, technician was super knowledgeable and very friendly. I will call Precision for my next repairs.
- William Polin
Melrose, MA
Our garage door spring snapped on New Years Eve. We use the garage as our main entry to the house most of the time. I found Precision through a Google search and reviews and I’m so glad. I scheduled online with their scheduling tool - so easy - and then they called to see if they could come a day early as they were nearby. The gentleman who did the repairs was so nice, explained everything, and was done in just about an hour. The job is complete and everything is working great - two days after it broke!
- Melissa Lucas
Product:
Cambridge, MA
A great company. Very responsive. Member of the BBB. Have never had a problem with them. The technician I’ve met with has been very knowledgeable, professional, and friendly. Couldn’t recommend more highly. The categories offered for reason for appointment don’t cover my situation. I thought my garage door had become noisy after being painted. But then it was less so when the technician came. He explained that if a knife isn’t used after painting the door, to make sure the garage door panels aren’t stuck together by the paint in a way that makes it hard for the panels to separate in movement, the garage door motor has to work harder to pull the door until the paint finally separates on its own. Guess mine separated ok a day or so before he came. The door was quieter and he reassured me that it was operating as it should.
- Sara
Boston, MA
excellent crew, timely, professional, good price point. very happy with outcome
- mary reed
Somerville, MA
After months of watching YouTube videos, reading manuals and changing batteries and light bulbs to get the garage door opener to work I finally contacted Precision Door Service. They sent Lloyd two days later. (It wasn't an emergency.) In less than 45 minutes he fixed everything and gave us instruction on how to manage any malfunctions in the future. Since it is a two car garage the door is very wide and heavy. Lloyd lubricated the coils and tracks and fine tuned the opening and closing of the door. Much more than we expected. Lloyd was very professional and friendly. We are very pleased with the work and would recommend this service to anyone having problems with their garage door.
- Carlos Reverendo
Boston, MA
Luis Pizarro was able in minutes find out the issue and fix it. He also gave me some very useful recommendations. Excellent work!
- Sergey Volvovski
Jamaica Plain, MA
Your tech was terrific. The issue was only a battery but given the age of the door he checked all the components. Thank You
- Elizabeth Donovan
Boston, MA
Luis was very helpful
- Ben Santos
Boston, MA
Very pleasant and informative meeting with Dylan for new garage door installation.
- Helen Brown
West Roxbury, MA
Dylan did a great job replacing my broken torsion spring. He was very professional, explained me the options, and did a thorough review to the door. I highly recommend them.
- Eugenio Marco
Boston, MA
Service attitude is very good ,tech skill is professional and efficient. I am very happy for the repair job . Thanks smart DYLAN!
- Songli Gu
Brookline, MA
I would definitely recommend this company. The person who made the repair was brilliant
- Jerry Brennan
Boston, MA
On time,professional,and have good knowledge of their work.This is the 3rd time I received help.
- Lorrain Marsh
Product:
Boston, MA
Dylan was very professional and competent. Will use you guys for all future needs and will recommend to neighbors. Great job!
- Bob Gray
Product:
Boston, MA
Dylan was on time, efficient, knowledgeable and very pleasant. What more would you ask for. I would definitely recommend Precision.
- Terri Peterson
Boston, MA
Have used Precision Door in the past and was very pleased with the service. I called Sunday afternoon and was pleasantly surprised that a Monday morning slot was available. Dylan did a great job replacing our broken opener
- Ty Shen
Product:
Boston, MA
Jacob was awesome! Professional, knowledgeable, and friendly. He answered all my questions and I feel confident that Precision Door will do a great a job on our garage door and look forward to using this service more.
- Eileen Donlan
West Roxbury, MA
Prompt and efficient service, great use of new technology to make appointments confirm appointments. I loved the fact that I got a text with the picture of my technician. He worked efficiently and was done in less than an hour.
- Mary Beth Bahren
Boston, MA
Jacob was very professional and informative.
- Matthew Sances
Brookline, MA
Jacob did a fantastic job. Professional, efficient and easy to work with. I was actually juggling a Zoom call and dealing with him was easy and constructive. And of course everything works like a charm.
- Sanjay Sarma
Product:
Boston, MA
Jacob was excellent! Called before he arrived, was efficient courteous and fixed the problem right away. He also provided pointers on what to expect and look out for down the road. Thank you! Kevin Hanna
- Kevin Hanna
Charlestown, MA
Fast and professional
- Duane Sword
Somerville, MA
This was a great experience all around. Mike is terrific. Congratulations to Precision Door for running a really professional company.
- Bill Paish
Boston, MA
We are replacing 50 yr old plus wooden garage door. Technician could not be more helpful in explaining options and listening to our concerns and thoughts for the replacement. He had excellent attention to detail. We ordered our door and can’t wait to see in installed! We were looking for a company that dealt exclusively with garage doors since ours was an older house and we were not sure if some customization would be needed. Very confident in the choice we made.
- Patricia Bernier
Product:
Boston, MA
Justin provided us with a quote for new garage doors. He was very knowledgeable and professional! It was a refreshing experience after what we had encountered with other garage door companies.
- M. Reid
Boston, MA
The technician definitely deserves 5 stars, but the scheduler does not. My appointment window was from 10 to 12. At 12 the technician called from Plymouth (I live in Boston) to say he had just finished his previous job there. Not good scheduling!!!!
- Jeanie Taylor
We appreciate the feedback. As you may know, many companies are finding it difficult to fill vacant positions. We are no different and have been trying to fill an open spot in the Plymouth area. Jacob was covering that area to help us fill the void. Sorry for any inconvenience, but we're trying to manage the schedule as best we can given where the jobs flow is.
(617) 459-4147
(617) 459-4147(508) 925-7701
(508) 925-7701(978) 631-0042
(978) 631-0042(781) 304-4933
(781) 304-4933(978) 357-8486
(978) 357-8486(781) 519-4491
(781) 519-4491License
MA License# 176747
Quick response. Fixed my old garage door opener like new. Good work, professional, and no mess left behind.
- Paula Byrne