4.9 1 2 3 4 5 156 Reviews

From Boston, MA Homeowners

Garage Door Repair in Boston, MA - Page 2

Precision Garage Door

Same-day garage door repair in Boston, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Boston, MA

Serving Boston, MA

Proudly serving the Boston community with same day service.

Service truck

Local Garage Door Repair in Boston, MA

Precision Garage Door of Boston, MA provides same-day garage door repair in Boston, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Boston homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Boston and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

What Customers are Saying

Summary based on the 156 most recent customer reviews

Precision Garage Door of New England is reviewed very positively across Boston and nearby communities, with customers consistently praising knowledgeable technicians, prompt service, clear explanations, and professional, courteous treatment. Reviewers frequently note fast repairs, efficient installations, and strong communication from scheduling through arrival updates and follow-up. Many also highlight quality workmanship, problem-solving on older or more complicated doors, and fair value for the service provided.

What Customers in Your Area Mention Most

Professionalism (61) Customers repeatedly describe technicians as professional, courteous, polite, and well mannered, with a consistently polished service experience. Expertise (58) Reviewers frequently praise the team’s knowledge, diagnostic ability, and confidence in handling both routine and more complex garage door issues. Responsiveness (44) Customers commonly mention quick response to calls, same-day or next-day help, and flexibility in getting someone out when needed. Speed (40) Many reviews emphasize that repairs and installations were completed quickly, often within an hour or in just a short visit. Communication (39) Reviewers value clear explanations, detailed walkthroughs, advance arrival notices, and staff who answer questions thoroughly. Service (37) Customers give strong overall praise for helpful, pleasant, and dependable service from the office staff through the technicians. Workmanship (33) Reviews highlight quality repairs and installations, with doors, openers, springs, and related parts working well after service. Friendliness (29) Technicians are often described as friendly, pleasant, personable, and easy to work with. Convenience (18) Customers appreciate easy scheduling, timely arrivals, same-day availability, and smooth service from quote to completion.

Recent Reviews from Boston, MA

Matthew Sances

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Boston, MA 12/30/2021

Jacob was very professional and informative.

Service: Garage Door Opener Repair

Sanjay Sarma

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Brookline, MA 12/09/2021

Jacob did a fantastic job. Professional, efficient and easy to work with. I was actually juggling a Zoom call and dealing with him was easy and constructive. And of course everything works like a charm.

Service: Garage Door Opener Install

Product: Garage Door Opener

Kevin Hanna

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Boston, MA 11/18/2021

Jacob was excellent! Called before he arrived, was efficient courteous and fixed the problem right away. He also provided pointers on what to expect and look out for down the road. Thank you! Kevin Hanna

Service: Garage Door Repair

Duane Sword

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Fast and professional

Service: Garage Door Repair

Bill Paish

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Somerville, MA 10/07/2021

This was a great experience all around. Mike is terrific. Congratulations to Precision Door for running a really professional company.

Service: Garage Door Repair

Patricia Bernier

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Boston, MA 10/06/2021

We are replacing 50 yr old plus wooden garage door. Technician could not be more helpful in explaining options and listening to our concerns and thoughts for the replacement. He had excellent attention to detail. We ordered our door and can’t wait to see in installed! We were looking for a company that dealt exclusively with garage doors since ours was an older house and we were not sure if some customization would be needed. Very confident in the choice we made.

Service: Install Garage Doors

Product: Garage Doors

M. Reid

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Boston, MA 06/23/2021

Justin provided us with a quote for new garage doors. He was very knowledgeable and professional! It was a refreshing experience after what we had encountered with other garage door companies.

Service: Install Garage Doors

Jeanie Taylor

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Boston, MA 06/22/2021

The technician definitely deserves 5 stars, but the scheduler does not. My appointment window was from 10 to 12. At 12 the technician called from Plymouth (I live in Boston) to say he had just finished his previous job there. Not good scheduling!!!!

Response from Walt Arvin Business Owner

We appreciate the feedback. As you may know, many companies are finding it difficult to fill vacant positions. We are no different and have been trying to fill an open spot in the Plymouth area. Jacob was covering that area to help us fill the void. Sorry for any inconvenience, but we're trying to manage the schedule as best we can given where the jobs flow is.

Service: Garage Door Repair

Michael Sullivan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Melrose, MA 06/19/2021

Your technician Justin was excellent and quickly provided me with a cost effective solution to fix my garage door.

Service: Install Garage Doors

Product: Springs

Mary Raimo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Chelsea, MA 06/16/2021

The technician was exceptional. Arrived on time. I explained my concerns. He successfully addressed them. I asked him to check to see if there were any other problems, which he did. He was courteous, patient and of coursed highly skilled. His approache to the job convinved me to subscribe to 1 year maintenance.

Service: Garage Door Repair

S.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Brookline, MA 03/16/2021

Technician who came out for an estimate didn’t know the product line and couldn’t answer even the most basic questions.

Service: Install Garage Doors

Product: Garage Doors

Kim Hannon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Boston, MA 11/24/2020

Great service, beautiful door, and installer James was great! Would definitely recommend!

Service: Install Garage Doors

Product: Garage Doors

Arlindo Centeio

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Boston, MA 10/13/2020

Very happy with the job. Called one day and the next day the job is done . Very professional and friendly Thanks so much

Service: Garage Door Opener Install

Product: Garage Door Opener

John Trumpbour

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Boston, MA 09/16/2020

I had a garage door that would not seal properly and left an open quarter-inch gap on the right side of the door. Frank from Precision Door arrived and did stellar work diagnosing as well as fixing the problem. A professional with twenty years of experience in this field, he already had wood and hardware supplies in his van. His skill at woodwork created a solution that resulted in a door operating far more smoothly and quietly. The gap was closed, and thus there will no longer be opportunities for insects and small rodents to enter the garage when the weather gets colder. Hats off to Frank and Precision Door Service!

Service: Garage Door Repair

Amanda Frank

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Boston, MA 08/06/2020

Jacob was excellent! Right on time, courteous and got right to work. Thankfully we only needed some upgrades to sensors and lubrication on the tracks. Thank you so much!!!

Service: Garage Door Repair

Barbara Jillett

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Melrose, MA 07/21/2020

Was very pleased. I believe his name was Mike...very nice, came earlier then i expected which was no problem. He was professional and knew what the problem was and fixed it very quickly. I thank you

Service: Broken Garage Door Spring Repair

Product: Springs

Kelly Cronin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Brighton, MA 06/16/2020

Great service! Very professional estimate and a great price

Service: Install Garage Doors

Product: Garage Doors

Tom Vennochi

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Melrose, MA 06/04/2020

Barry Williams did a thorough examination of the job, and job site, asked good questions about what I was looking for, clearly answered all my questions, and made good suggestions for some small safety improvements. Barry was polite, down to earth, and appears to know his business well.

Barry W

Technicians: Barry W

Service: Install Garage Doors

James Dwaileebe

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Melrose, MA 05/08/2020

The technician was very polite and courteous. But, the bid gives a total price. As a consumer, I need to know what the components cost are so as I am able to make an educated decision. I will not be utilizing your services for this reason. Also, in the Services provided, there is no choice for both door installation and door opener? Same for Purchase a new Product section.

Service: Install Garage Doors

Product: Garage Doors

Laurence Ward

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Boston, MA 03/16/2020

Technician Fran Garvey was super. He gave me a no nonsense explanation with choices and also replaced a broken spring to give me a temporary fix. Very professional and personable. I was able to arrange a good result quickly and with minimal fuss.

Service: Broken Garage Door Spring Repair

Product: Garage Doors

Bill VanArsdale

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Boston, MA 11/19/2019

Awesome !!! Quick and easy. Tech was awesome !!!

Service: Install Garage Doors

Product: Garage Door Opener

Dolores Burton

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I love the door--nice looking and easy to manage. Very fine young man who installed it. Polite, helpful, pleasant.

Rob A

Management: Rob A

Service: Install Garage Doors

Product: Garage Doors

Carole Mansoor

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cambridge, MA 04/08/2019

Cannot say enough good things about the service. I am very pleased!

Service: Garage Door Repair

Product: Garage Doors

Kurt H.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Paul from Precision did a great job. He was knowledgable, professional, and on time. He got our garage door up and running. I would definitely use his services again. Thanks Paul!

Service: Garage Door Repair

Ida Greenlee

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Malden, MA 01/23/2019

Needed to replace old, damaged garage door and came across Precision on line. The reviews were very positive, and they were right. Called and made an appointment for an estimate, the representative, Mike T., was very helpful. The door was installed in the time frame quoted, they were responsive and professional. The door looks beautiful, the price reasonable and I recommend Precision for any of your garage door needs.

Rob A

Management: Rob A

Service: Install Garage Doors

Product: Garage Doors

Ann Fleming

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Roslindale, MA 11/29/2018

Mike M. was very professional. He was on schedule and answered my questions. He was very pleasant, as well.

Service: Broken Garage Door Spring Repair

Product: Remotes / Keypad

Sylma Batista

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Malden, MA 11/08/2018

I was very satisfied with the service and how quickly the work was done.

Service: Garage Door Repair

Phil Kenney

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Melrose, MA 10/29/2018

Great service-showed up on time and was very professional. Looking forward to my new Garage door.

Rob A

Management: Rob A

Service: Garage Door Repair

Product: Garage Doors

David Soll

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Brighton, MA 10/08/2018

Excellent service. Mike was wonderful- courteous, capable and efficient!

Service: Garage Door Repair

Dottie

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Malden, MA 09/08/2018

Same day repair of pulleys, cable and roller. Repair person prompt, courteous, friendly, diagnosed repair and was done within the hour. Highly recommend!!!!

Barry W

Technicians: Barry W

Service: Broken Garage Door Spring Repair

Product: Cables

Ready to Experience 5-Star Service?

Join your Boston neighbors and let our experts take care of your garage door.

Boston Area (617) 459-4147
Central Mass & Worcester Area (508) 925-7701
Merrimack Valley Area (978) 631-0042
Metrowest Area (781) 304-4933
North Shore Area (978) 357-8486
South Shore & Cape Cod Area (781) 519-4491
Precision Door Service
Office: (978) 212-3332
90 Cherry Street
Ste 4

Hudson, MA 01749
Precision Garage Door Service
Office: (508) 426-6808
96 North Main Street
Unit 4

Carver, MA 02330
Precision Garage Door Service
Office: 508-213-8691
911 Worcester St
Unit #1

Natick, MA 01760

License

MA License
# 176747