Garage Door Repair Reviews in Merrimack Valley Area, MA (Updated June 2026)

Eddie was prompt and knew his stuff. Identified the issues immediately and came up with solutions. I would not hesitate to call on Precious Garbage Door again. Thank you.

- Mary McCuin

My garage door opener all of the sudden stopped working, it was over 20 years old so I wasn't too upset. Eddie came out and tried to et it to work but it was just worn out. He gave me my option for a new opener and within and hour had it all set up and ready to go. Great customer service, Eddie was on time let me know when he was on his way and extremely courteous and professional. I have recommended precision to neighbors and will use them again when needed.

- Robert Fusco

Eddy was prompt, very in formative and quick to shoot me straight. I had an estimate within 10 minutes of his visit. He was very professional and explained all my options. Very happy with my experience and would suggest these guys to anyone !!!

- Chris Wright

Very very 100% professional company From Territory Manager Paul Moreira great job of going over models and options. Technician Ron Lecours, craftsman Installer- explained work prior to installation, explained and demonstrated that every thing was working Quality quality job top of the line model G3120HL Customer care , Chiquita - walked me thru down loading garage door app to my phone. My phone now can operate the door - crazy technology Wonderful experience- highly recommended Precision for service and support Regards Jeff Bradbury

- Jeff Bradbury

I used Precision Garage Door back in 2017 and was extremely satisfied with the installation of my two garage doors. I am now having another house built and needed a garage door and didn’t even think twice on contacting precision door. They did an excellent job the last time and the service man showed up today and went over everything.

- Lorraine Carbonneau

Ron was the service technician that came out to the house I was so glad to see him because I love my garage door opener and it wasn't working. I appreciate Ron's knowledge and the options he gave me to pick from once he diagnosed the problem. I appreciate his knowledge and how he express to me what the heck was going on with my garage door. Thank you Precision Door Services!

- Deborah Donnelly

Thank you so much!! Eddie was wonderful!! He was friendly, fast, and kind. It was a Christmas miracle.

- Daneen Petrone

Sorry, my arrival wIndow was 12-4,when I made the appointment. It was changed last minute to 2-6 which was 1 hour later than I could manage, having dinner plans at 5. I had hoped he would arrive before 4:30 and I waited as long as I could. Also, I was told your technician could not legally work on it without the electric eyes, but later when I raised the issue she said it would be okay. I'm not so sure.

- Jon Arnold

Very professional, showed up as communicated. Did a thorough inspection.

- Jim Diment

Professional, explained service received.

- Paul Hedstrom

Top notch quality service. On time arrival, very knowledgeable about the product, and very reasonable price. Very happy with every aspect of my purchase.

- Roy Leone

Thank you for the service provided with our project remodeling old with modern. Your professionalism provided thus far remarkable and appreciated.

- Patricia Nazzaro

Ace Technician Barry took care of all our needs. Truly appreciate your support Precision! Highly recommend.

- Tom Laubner

When looking into having my garage door openers replaced I was impressed with your customer reviews. I had my existing garage door openers replaced from chain drive to belt drive and was very pleased with the difference but also equally impressed and delighted with the performance of the work from Eddie. Eddie was a gentleman and was ready to answer any questions and explain the new features of my new garage door openers. I certainly will encourage and recommend anyone interested in the service that Precision Garage Doors of New England provide. Respectfully! Gil M

- Gil Malfatti

Eddy provided a text that he was on his way. He was very polite, all business, and was able to resolve the issue . Thanks for the great service.

- Edith McElman

Service was fine and technician very competent. However, the invoice was pitiful. It listed only: Labor Charge (Residential) - Hourly charge 1.00 Material Description Quantity 1 4" Cast Iron Pulley 4.00 It did NOT give prices for either labor or the 4 pulleys the tech installed. This makes it impossible to evaluate the ‘VALUE’ of the service. Very disappointing.

- Douglas Rosene

Knowledgeable and professional tech who repaired my door. Thanks!

- Perry Conrad

we appreciate your business and review!

Notice, professional, knowledgable. Great service.

- Paul Crowley

Have them come out every couple years as a preventative maintenance plan. Just had them repair my son’s door as well. Eddie just installed a new motor with remote access and he was professional, knowledgeable and on time. Will see them in a couple years!

- David Douvadjian

Had my cables replaced after they snapped. Appointment was easy to get, service was excellent, friendly and quick. The labor/parts charges were reasonable. I would certainly recommend this company.

- Margaret Doherty

Brian was very nice & arrived on time, ready to provide all the information I needed to request a quote on my door. I was able to make my decision quickly. Looking forward to the installation! Thank you!

- Kimberly Turco

I called and booked got an appointment the next day. They texted me when they were on their way and kept me up to date on time of arrival. They were professional, recommended the fix, executed in a timely manner. Price was $540+ to repair springs and cable on one bay. I did not shop around to see if that was reasonable or not. So i cannot attest to that.

- ROSELLA

Reliable and professional.

- Julie Spencer

When my garage door wouldn't open, I was at a loss as my car was inside. Contacted a friend who immediately called your company. Being the day before Xmas Eve, your person came the day after Xmas. He came, fixed the broken cable and gave me some options. Leave it as is or get new cables. I opted for new cables as the ones there are old. Also, I was told I would not be charged for the first visit. The young man was extremely nice, polite and explained everything to my satisfaction. Looking forward to seeing your people next week

- Cecile Kasprzak

Highly recommend. We have needed two service calls. Both times, they came out the next day. Justin couldn’t be more pleasant or more professional to deal with. Top notch service.

- Erin Wardle

I met with their technician Lloyd and he was very professional and helpful. He allowed my wife and I to comfortably get to the style and price range we wanted while completely following our lead and not pushing anything on us which was reassuring.

- Brendan Miller

Booked online based on reviews on Thursday pm for a next day appointment. Technician (Justin Rice) arrived ahead of schedule, evaluated and provided a fair and equitable price to do a complete component replacement, spring, rollers, cables and tune up - all with 7 year warranty. Justin, was knowledgeable, friendly and completed the job in a timely manner! Would highly recommend them.

- Rachel Crateau

Justin Rice was very professional he knew exactly what was wrong with the doors and fixed it very fast

- Robert Terrio

I’m pleased and grateful that Justin came in and fixed the problem within 5 minutes.The problem was ongoing since last month,but yesterday the garage door came to a complete halt , I googled and found you guys…what a great service by Justin…Thanks a lot guys!!!! You people are awesome.

- Ayan Choudhury

Amazing and professional team! From the instillation to maintenance and education on products! Highly recommend Precision for all your garage needs and future recommendations!

- Courtney Leavitt