From Boston, MA Homeowners
Garage Door Repair in Boston, MA - Page 5
Precision Garage Door
Same-day garage door repair in Boston, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.
Serving Boston, MA
Proudly serving the Boston community with same day service.
Local Garage Door Repair in Boston, MA
Precision Garage Door of Boston, MA provides same-day garage door repair in Boston, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.
Boston homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.
The reviews below are from customers who have used Precision Garage Door for service in and around Boston and reflect their experiences with our technicians, repairs, and customer service.
Same Day Service
We fix it fast, often the same day
Upfront Pricing
Honest, flat-rate pricing with no surprises
Local & Trusted
Proudly serving local communities
What Customers are Saying
Precision Garage Door of New England is reviewed very positively across Boston and nearby communities, with customers consistently praising knowledgeable technicians, prompt service, clear explanations, and professional, courteous treatment. Reviewers frequently note fast repairs, efficient installations, and strong communication from scheduling through arrival updates and follow-up. Many also highlight quality workmanship, problem-solving on older or more complicated doors, and fair value for the service provided.
What Customers in Your Area Mention Most
Recent Reviews from Boston, MA
Catherine McCarthy
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Five stars for Duane -- he was wonderful. He knew what he was talking about and offered additional advice about the quality of the original installation. His assessment of the situation and his initial quote were accurate, and he fixed the door quickly on the second visit and was very professional and respectful both times. However, I'm less than thrilled with Precision Door's pricing policy. I paid the $250 emergency fee the day I broke the door, May 16, to have someone come out and fix it that same day (it was Duane who came out that first time too). I was told that the bottom panel of the door would have to be replaced. So ultimately, I paid $250 to have my garage door closed and unplugged -- something I could and would have done myself. I was then still charged the full $450 price to have the repair done.
As it was explained when you booked the call, we charge an emergency service call after 8 pm. 80% of which goes to the technician to pay him for working beyond his normal 10 hour day. To then give you credit for the emergency service fee would make any business sense. Again we are sorry that you were dissapointed with our pricing, but we did give you the option to wait until normal business hours.
Service: Garage Door Repair
Peter V
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Prompt and excellent service.
Service: Broken Garage Door Spring Repair
Sue
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Your man was better than (the other company we used). Glad to have him to service my door. Thank you.
Service: Broken Garage Door Spring Repair
Michael J
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Great tech, wonderful customer service. I've been a customer for years and will call you whenever my door needs service.
Service: Garage Door Opener Install
Tod Shannon
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Was very happy with same-day service for broken garage door with my car trapped inside. Matt G showed up in a couple of hours and with his help got the door open. Matt was very knowledgeable giving me the possible options and tradeoffs. Unfortunately, was not really reasonable to repair (60 yr old components) since I knew I needed a new one anyway. Matt quickly prepared a written estimate and described process and schedule for replacing the door, which I look forward to having in a few weeks.
Service: Garage Door Repair
Richard & Rita Adams
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I called precision at 3pm and they were at our house at 4:15pm. Our garage door had broken springs and pulleys, the door was off-line and would not open from the transponder. Our Technician Tom, was fast efficient and knowledgable. He did a complete tune up replacing all wheels and pulleys, putting in new electronic eyes and even programming our car built in transponder. All this with no hassles. The door operates like new again, Thank You Precision!!
Service: Broken Garage Door Spring Repair
Joan F
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Thank you for your prompt service. I felt very comfortable with Duane and was extremely appreciative of the work performed.
Service: Broken Garage Door Spring Repair
Paul Mclean
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Though the work done was professional, I'm disappointed that a discount offerend by the Auto Club of America was not honored, due to a clerical error.
As we tried to explain to Mr. Mclean, the AAA members deal was a promotion that we did with AAA as a benefit to their members. When customers book their appointment with us we always mention that they needed to purchase the coupon prior to our arrival and to present the coupon to the technician. For us to have sold Mr. Mclean a coupon on the spot would have been a breach of our agreement with AAA as well as being unethical. We are sorry that things didn't workout the way he had hoped, but we honor our contractual relationships.
Service: Broken Garage Door Spring Repair
dan cardinale
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
THE SERVICE WAS GREAT. IT TOOK THEM NO TIME TO FIGURE OUT THE PROBLEM AND MY GARAGE DOORS WAS UP IN RUNNING IN ABOUT AN HOUR. THEY ALSO OFFERED ADVICE ON HOW TO KEEP MY GARAGE DOORS WORKING BETTER AND NOT NEED AS MUCH SERVICE. PRECISION IS LUCKY TO HAVE MEN LIKE THIS REPRESENTING THEM DAN CARDINALE SOUTH BOSTON MA. 02127
Service: Broken Garage Door Spring Repair
Robert Rothman
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
final repairs done quickly and efficiently, original quote was high, but was adjusted to fit my budget
Service: Broken Garage Door Spring Repair
Luke A.
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Gary was quick, knowledgeable and did a fantastic job!
Service: Broken Garage Door Spring Repair
Wayne H
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I don't give five stars lightly... these guys have wowed me twice. They repaired our garage door several years ago promptly and for a reasonable price. The door is old and gets a lot of use. On Sunday night we found that we had a broken spring. I called on Monday shortly after 7 a.m. and was told that they would have someone out before 10 a.m. Within two hours of my call, the door was fully repaired. That is incredible service for a Monday morning. Thanks!
Service: Broken Garage Door Spring Repair
Sara B.
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Great experience after initial miscommunication on previous visits. Gary was very helpful & professional. Thank you!
Service: Broken Garage Door Spring Repair
Thom J
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Your technician (Gary) was very professional and did an excellent job. His approach is what sold me to completely rebuild my doors. He is a real asset to your company. Thank you for a great product and an excellent experience.
Service: Broken Garage Door Spring Repair
Greg K
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Excellent: on time, courteous, efficient, and knowledgeable. I feel comfortable with my purchase.
Service: Garage Door Repair
Jack P
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Professional. Gary was very good at going over my options and showing me how all the parts of my door work. I very happy I call Precision!
Service: Garage Door Repair
Mike F
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Gary kept us posted on his time frame. He was early! Great job explaining what needed to be fixed. Would definitively ask for Gary again.
Service: Broken Garage Door Spring Repair
Ken O
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Ian was extremely helpful and extremely knowledgable. Great service! Thanks!
Service: Garage Door Repair
Linda W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Ray was terrific. Gary (the salesman) knew what he was talking about as my new door is just as described. I couldnâ??t be happier.
Installer: Ray A
Service: Install Garage Doors
Shanon P
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Very professional and helpful. Took the time to help me reprogram my garage door keypad.
Service: Install Garage Doors
Tania S.
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Candice was great on the phone and Scott was really impressive. His expertise, education and level of knowledge...Very efficient, clear, so young and such a professional!!! He is in my book and because of these professionals I would recommend the company anytime.
Service: Garage Door Repair
Tania S.
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
excellent service
Service: Garage Door Repair
Marie D.
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Excellent service
Service: Garage Door Repair
Werner L.
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Ryan was very knowledgeable and efficient. He was very pleasant and friendly. Ryan was very thorough - would highly recommend.
Service: Garage Door Repair
Jennifer F
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Scott was an hour late -- he did call you warn me, but I had arranged my day around the scheduled appointment. He did explain my options and fixed my opener. I was a bit frustrated that the part was special order and that we had to set up another appointment.
Service: Garage Door Opener Repair
Archie B.
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Scott was running a few minutes behind but once on-site, he was the model of efficiency. Explained what needed to be repaired and made some recommendations which I took. He completed the work as estimated and was on his way.
Service: Garage Door Repair
Cornelia O.
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Excellent service
Service: Garage Door Opener Install
Bill P.
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Excellent
Service: Garage Door Repair
Patricia S.
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Ryan did a great job finishing up the garage doors. He was well informed & easy to talk to. GREAT JOB!
Service: Install Garage Doors
Debra D.
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Ryan did a great job. Very thorough and professional.
Service: Garage Door Repair
License
MA License# 176747