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Read what people are saying
about Precision Garage Door in:

Boston Area, MA

Precision Garage Door of New England
has received 145 reviews, averaging 4.89 Stars:
1 2 3 4 5
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great Job.

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Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Hello, My experience with Precision Door Service was perfect! The whole process from getting a quote, scheduling, and installation was seamless and painless. Felipe came by, walked me through the options, Robin scheduled the installation and Ray the Rockstar came and installed the doors. It was a pleasure to see Ray do his job. His attention to detail guaranteed a perfect finished product. All the people involved were courteous, meticulous, and professional. I will recommend Precision Door Service and specifically this team to anyone who is asking. Thanks, Diego, a 100% satisfied customer

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Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

They arrived about 2 hours after I initially called them, and the job was done super quickly as well. Door is working great. Thanks!

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Ron was excellent. He explained everything, all my options and installed a new opener. He out of his way and made sure I understood everything before he left.

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Ron L Service Provided:
Garage Door Opener Install

Product:
Opener

Technicians: Ron L
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Gary the technician arrived right on time, was very professional and friendly.he explained that our door was a custom size and that he would need to order one. he explain the process and we were very satisfied with his service

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Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Felipe was on time, professional and knowledgeable, which is status quo with the Precision team. I wouldn't call anyone else.

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Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Prompt and excellent service.

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Ron L Service Provided:
Garage Door Opener Repair

Technicians: Ron L
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The service was very prompt and the technician was very pleasant, helpful and professional. I am giving an excellent rating in spite of the fact that he was later than promised, because it was weather related. I would use this company again.

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Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Matt was timely, courteous and efficient.

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Service Provided:
Garage Door Opener Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Found you in the yellow pages. Came same day I called and took care of business quickly and efficiently. Would definitely do business with you again.

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Service Provided:
Garage Door Opener Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Professional service and would recommend you guys to anyone. We called our usual provider as this was an emergency and they could,not come out for 5 days even though we were regular customers. You guys were out the next day. Also technician was professional and a nice guy

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Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent service from start to finish - friendly, quick response, informative. Highly recommend.

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Ron L Service Provided:
Garage Door Opener Repair

Technicians: Ron L
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Service was efficient, technician polite and pleasant. Excellent experience in all ways.

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Service Provided:
Garage Door Opener Install

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great, courteous service both on initial instillation and on follow up service call. A pleasure to deal with!

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Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Jason arrived a bit early, but discussed with me what needed to be done and got right to it. He was knowledgeable and efficient and I was impressed with his work. I also appreciated your company's prompt dealings with me, unlike several other companies whose names I got from Angie's list, who didn't bother to return my call.

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Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I called at 1pm and was told someone would be at my home between 2 and 4pm. At 3pm Gary arrived, quickly diagnosed and explained my problem and set about to repair the issue. He worked efficiently, quietly, and cleanly! I have a 21st century garage door system now to let me in to my 1940s garage. Thank you Gary. ( Ps we discovered we listen to the same satellite radio station.. Much to Gary's surprise!)

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Service Provided:
Garage Door Opener Repair

Product:
Belt Drive Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Deb called to tell us she was thoroughly happy and impressed with Gary's service.

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Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I called to tell you that the technician who came out (Tom) was very knowledgeable. He helped me out and took care of my problem. I want to tell the owner that he is a gentleman and that I will always use your company. Thanks you!

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Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I choose Precision because they could be there the quickest. But now we will call Precision because of the professional way they resolved our problem. Tom was absolutely outstanding in performance, appearance, knowledge, and personality. What a pleasure to have Tom a true professional come to our home. In my opinion we received the best service available in garage door repair. Our experience was a full 5 stars out of 5 stars.

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Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Five stars for Duane -- he was wonderful. He knew what he was talking about and offered additional advice about the quality of the original installation. His assessment of the situation and his initial quote were accurate, and he fixed the door quickly on the second visit and was very professional and respectful both times. However, I'm less than thrilled with Precision Door's pricing policy. I paid the $250 emergency fee the day I broke the door, May 16, to have someone come out and fix it that same day (it was Duane who came out that first time too). I was told that the bottom panel of the door would have to be replaced. So ultimately, I paid $250 to have my garage door closed and unplugged -- something I could and would have done myself. I was then still charged the full $450 price to have the repair done.

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A Response from: Walt Arvin

As it was explained when you booked the call, we charge an emergency service call after 8 pm. 80% of which goes to the technician to pay him for working beyond his normal 10 hour day. To then give you credit for the emergency service fee would make any business sense. Again we are sorry that you were dissapointed with our pricing, but we did give you the option to wait until normal business hours.

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Prompt and excellent service.

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Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Your man was better than (the other company we used). Glad to have him to service my door. Thank you.

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Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great tech, wonderful customer service. I've been a customer for years and will call you whenever my door needs service.

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Service Provided:
Garage Door Opener Install

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Was very happy with same-day service for broken garage door with my car trapped inside. Matt G showed up in a couple of hours and with his help got the door open. Matt was very knowledgeable giving me the possible options and tradeoffs. Unfortunately, was not really reasonable to repair (60 yr old components) since I knew I needed a new one anyway. Matt quickly prepared a written estimate and described process and schedule for replacing the door, which I look forward to having in a few weeks.

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Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I called precision at 3pm and they were at our house at 4:15pm. Our garage door had broken springs and pulleys, the door was off-line and would not open from the transponder. Our Technician Tom, was fast efficient and knowledgable. He did a complete tune up replacing all wheels and pulleys, putting in new electronic eyes and even programming our car built in transponder. All this with no hassles. The door operates like new again, Thank You Precision!!

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Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Thank you for your prompt service. I felt very comfortable with Duane and was extremely appreciative of the work performed.

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Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Though the work done was professional, I'm disappointed that a discount offerend by the Auto Club of America was not honored, due to a clerical error.

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A Response from: Walt Arvin

As we tried to explain to Mr. Mclean, the AAA members deal was a promotion that we did with AAA as a benefit to their members. When customers book their appointment with us we always mention that they needed to purchase the coupon prior to our arrival and to present the coupon to the technician. For us to have sold Mr. Mclean a coupon on the spot would have been a breach of our agreement with AAA as well as being unethical. We are sorry that things didn't workout the way he had hoped, but we honor our contractual relationships.

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

THE SERVICE WAS GREAT. IT TOOK THEM NO TIME TO FIGURE OUT THE PROBLEM AND MY GARAGE DOORS WAS UP IN RUNNING IN ABOUT AN HOUR. THEY ALSO OFFERED ADVICE ON HOW TO KEEP MY GARAGE DOORS WORKING BETTER AND NOT NEED AS MUCH SERVICE. PRECISION IS LUCKY TO HAVE MEN LIKE THIS REPRESENTING THEM DAN CARDINALE SOUTH BOSTON MA. 02127

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Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

final repairs done quickly and efficiently, original quote was high, but was adjusted to fit my budget

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Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Gary was quick, knowledgeable and did a fantastic job!

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Service Provided:
Broken Garage Door Spring Repair

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Boston Area

(617) 459-4147

(617) 459-4147
Central Mass & Worcester Area

(508) 925-7701

(508) 925-7701
Merrimack Valley Area

(978) 631-0042

(978) 631-0042
Metrowest Area

(781) 304-4933

(781) 304-4933
North Shore Area

(978) 357-8486

(978) 357-8486
South Shore & Cape Cod Area

(781) 519-4491

(781) 519-4491
Precision Door Service
Office: (978) 212-3332
90 Cherry Street
Ste 4

Hudson, MA 01749
Precision Garage Door Service
Office: (508) 426-6808
96 North Main Street
Unit 4

Carver, MA 02330

License

MA License
# 176747