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about Precision Garage Door in:
Brighton, MAPrecision Garage Door of New England
has received 8 reviews, averaging 4.97 Stars:
Great service! Very professional estimate and a great price
- Kelly Cronin
Technicians: Jacob Krummel
Excellent service. Mike was wonderful- courteous, capable and efficient!
- David Soll
Technicians: Michael Thurber
Tech was very helpful, was able to repair same day and had all parts with him, very professional and answered all my questions
- Erika Araujo
Technicians: Barry Williams
Great, courteous service both on initial instillation and on follow up service call. A pleasure to deal with!
- David Soll
Five stars for Duane -- he was wonderful. He knew what he was talking about and offered additional advice about the quality of the original installation. His assessment of the situation and his initial quote were accurate, and he fixed the door quickly on the second visit and was very professional and respectful both times. However, I'm less than thrilled with Precision Door's pricing policy. I paid the $250 emergency fee the day I broke the door, May 16, to have someone come out and fix it that same day (it was Duane who came out that first time too). I was told that the bottom panel of the door would have to be replaced. So ultimately, I paid $250 to have my garage door closed and unplugged -- something I could and would have done myself. I was then still charged the full $450 price to have the repair done.
- Catherine McCarthy
As it was explained when you booked the call, we charge an emergency service call after 8 pm. 80% of which goes to the technician to pay him for working beyond his normal 10 hour day. To then give you credit for the emergency service fee would make any business sense. Again we are sorry that you were dissapointed with our pricing, but we did give you the option to wait until normal business hours.
Gary was quick, knowledgeable and did a fantastic job!
- Luke A.
Candice was great on the phone and Scott was really impressive. His expertise, education and level of knowledge...Very efficient, clear, so young and such a professional!!! He is in my book and because of these professionals I would recommend the company anytime.
- Tania S.
- Tania S.