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Dylan P
Average: 4.99 stars
Dylan P's Bio:
Sharon, MA
Medfield, MA
Dylan was outstanding! He called ahead and let me know exactly when he would arrive and then arrived at that time. He listened closely to what my problem was and how it had happened. He felt he knew what was happening and had the wall switch problem fixed within five minutes and then showed me exactly what had caused the problem. He went on to show me how to add a new battery to the remote and how to order new lightbulbs for the overhead units which would work better and work longer. This was Dylan’s second visit here and he was exceptionally kind and friendly and never made me feel incompetent or foolish for calling even though after he fixed the issues I could see they weren’t major issues even though to me they had been since I couldn’t use one of the doors! Thank you, Prevision for having such an outstanding employee! Pam Weismann
- Pam Weisemann
Wellesley, MA
Precision Door stands by their work and is very professional. We had an install by this company and follow up warranty work. We were very pleased each visit. I can wholeheartedly recommend them.
- David Laffitte
Needham, MA
Dylan and Noah were so great! Dylan was INCREDIBLY thorough and thoughtful. I feel like he was VERY honest, considerate, and so knowledgeable. And again, he was just so kind and great to work with!!!! Dylan is TRULY the ideal service person! He knows his trade, didn’t hard sell, and took time to explain and discuss options. I will forever use yall. And always have!!!!
- Wendy Reeds
Holliston, MA
I had Dylan and Noah visit for a scheduled appointment to repair one of our garage door openers. I was impressed with the level of communication both before and during the appointment; they walked me through repair & replacement options, and the work was completed quickly. I’ll be following up with Precision in the next year for replacement garage doors, but I highly recommend them for any potential work.
- Andrew Frey
Hudson, MA
Dylan showed up in the time window that he said he would be here. Dylan was quick and explained all of our options with our repair thank you so much Dylan appreciate your professionalism.
- Mike Palmer
Wellesley, MA
Technician was prompt, polite, and fixed what needed to be fixed. I would not hesitate to use them again.
- New Customer
West Roxbury, MA
Best service and best technician
- Jean Azzi
Great Job Quick, well done and with very detailed information about the service. Thanks Dylan For sure we will contact you next time.
- Guillermo Gomez
Weston, MA
Dylan was our technician, and he was truly outstanding! From the moment he arrived, his professionalism and expertise were clear. He was not only highly knowledgeable but also clearly passionate about his work. Dylan resolved every issue with ease and took the time to educate us on the systems, explaining how they work and how best to plan for the future. Five stars for Dylan, and five stars for Precision as a company. Whatever you’re paying him, it’s not enough. Thank you! (Dr. Montgomery)
- Dr Montgomery
Boston, MA
Dylan’s was wonderful and very informative.
- irene smith
Dylan Perkins is an exceptional technician and very tuned into customer service. He fixed our issue in very little time, reassured us that our equipment is in good condition, gave us a time table of when certain key items needed to be replaced, and helped reprogram our cars to sync with the garage opener. He is courteous, hard working, and an exemplary employee of your company.
- Carol Flier
Framingham, MA
Dylan came by and delivered a chill, no pressure experience and fully explained the situation to. I was presented with options to choose the best solution for my situation. Huge thanks!
- David Campbell
Medfield, MA
Dylan did a great job and we would recommend this service. Thank you.
- Eric Denny
Ashland, MA
Excellent service, very professional team, very prompt and diligent response, excellent quality. Highly recommended.
- Gabriela Alexe
Needham, MA
Very happy with Precision all around. They tried to help me fix it myself before scheduling a service visit the very next day. Great communication. Dylan was fantastic in explaining the issue and the fix. Gave me suggestions for future maintenance but did not try to oversell. Highly recommend Precision in my area (greater Boston).
- Fred Ramos
Concord, MA
Dylan quickly took care of the problem with our door. He carefully explained what was happening to the door, and the options for repairing it.
- John Retterer
Natick, MA
Setting up the appointment was super easy - smooth, self-serve, and hassle-free! Dylan arrived right within the scheduled time window and even gave us a heads-up call about 20 minutes before arriving, which was a thoughtful touch and helped us plan. Although our issue turned out to be a bit of a unicorn (something his company doesn’t typically handle), Dylan went above and beyond! He was incredibly knowledgeable, transparent, and genuinely eager to help. He offered useful advice, next steps, and even recommended other businesses that might be able to assist. He also tried a few things on the spot just in case they worked, and ended up fixing an issue we didn’t even know we had, just because he really wanted to help! What really stood out was his customer-first attitude and professionalism - qualities that are rare and refreshing these days. We were truly impressed and will absolutely reach out to Dylan and Precision Garage Doors for any future garage door needs.
- Mahim S
Newton, MA
My technician Dylan was terrific. Remembered the original install. Did his homework and realized that this situation was one with an easy fix. Prob was related to the previous call several years back that had not been fully completed. Recommend highly.
- Nancy Horwitz
Framingham, MA
Dylan was wonderful!! So prompt, helpful, thoughtful, knowledgeable, and he took the time to explain everything to me. He was not going to leave until everything was solved and working perfectly. I was grateful!
- Bea Sanders (Formerly Chris Bach)
Weston, MA
Dylan was professional, detail oriented and worked incredibly efficiently. Left space clean and walked me through the install. Terrific customer service and a great repair!
- Andrew
Cambridge, MA
He knew exactly what to do and my garage door is working perfectly now. I am so happy. He synchronized my opener with motor.
- Jan Perley
Framingham, MA
Dylan came over to help me out with the noice my garage was making and also did an inspection and I truly glad that I called Precision garage service and thank you Dylan, he did a great work and he is very knowledgeable and professional and courteous. Whenever, I have a garage, I know who to call~ thank you- Marie G.
- Marie Gilles
Needham, MA
Great experience with our technician. He notified us in advance that he could arrive early, he quickly evaluated the reason our garage door wasn't working (ancient electronics), said 'I'm a fixit guy myself' and fiddled with the old circuit board and got it to work with our remote switches again. He explained options for replacing the motor but no pressure sales pitch. Clearly very experienced and friendly. We have two weeks to decide whether to replace the old motor with new system, with service fee from today applied to the quote. Highly recommend
- Richard French
Arlington, MA
Dylan was awesome. Professional, knowledgeable, and friendly. He quickly confirmed the issue with the garage door opener, clearly explained all the options for a fix, and did the installation fast and well. As a repeat customer of Precision Door over the past 15-20 yeast, I see no reason to go anywhere else!
- Alan Buckler
Needham, MA
Dylan was great.
- Charlie Smith
Natick, MA
Dylan was outstanding! Great service and a great guy! I will definitely use you all again!
- David Lyons
Needham, MA
Very helpful and prompt and knowledgeable -Dylan patiently walked me thru today’s issue and overall workings and condition of the whole door setup- he called when on his way which I appreciated given the 4 hour window. I felt very comfortable our door was in good hands- would completely recommend them. Thank you
- MHNeesham
Sherborn, MA
Dylan was attentive and overall fantastic!
- Bennett
Thank you for your comments
Newton, MA
Thank God I found your company. Dylan was awesome! He explained everything before and after. He was very professional and thorough. My garage doors are back to running smoothly. I am so thankful for honest professionals!
- Denise Hayes
Thank you very much for your kind words. We appreciate your review!
License
MA License# 176747
Dylan and his partner were great! Inspected my doors , fixed the problem and oriented me on the features and safety. Ran through everything and also made recommendations on things to consider for the future . Very professional and efficient in the time to do the work. Great customer service!!highly recommend!
- Gigi Anchan