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about Precision Garage Door
Precision Garage Door of New Englandhas received 2082 reviews, averaging 4.90 Stars:
Northborough, MA
Product:
Franklin, MA
Mike was Terrific! He called to let me know when he would be at my home. He explained everything & was very professional. I highly recommend Mike. The only issue was I had to wait 7 days for an appointment.
- Maura Cousar
Thanks for your business and review. We apologize about the delays in our schedule. The extremely cold weather has impacted the demand beyond normal peak. We are working as hard as we can to work through the schedule as quickly as possible. Thank you for your patience.
Product:
Georgetown, MA
I was looking for a garage door repair company and I read Precisions review for my area on the web. They were on time, friendly and very efficient repair time was about 45 minutes and there was no pressure to do more than what needed I will definitely use them on the future.
- Mark Tobin
Concord, MA
Simply outstanding. In about 80 minutes, the garage door opener was complete repaired and the springs and bearings for the door replaced - all with in 15 degree weather. I'm impressed.
- Doug Ellis
Nahant, MA
Dealing with this company has been nothing but pleasure. The techs are knowledgeable, prompt and extremely polite. Precision garage has provided me with worry-free and real high quality products and I couldn't be more thankful.
- Farzad Hagayegi
Hampton, NH
When our garage door opener stopped working, I started calling random numbers for a repair and the quickest appointment I could get was two and a half weeks later. I kept trying and landed on Precision and saw the excellent reviews. I called and did, indeed, speak to a human who was able to get me an appointment in two days. She sent me an email confirmation of the appointment, named the repairman, and sent a photo for recognition purposes. This a very reassuring touch. The repairman, Barry, called an hour ahead of time and said he could come an hour sooner, if that was acceptable. I was delighted! He arrived, assessed the problem and immediately knew we needed a new sprocket. As advertised, the replacement part was stocked in his truck. Within a half hour the opener was not only working, but working more smoothly than it has in years. Barry was polite, efficient, and obviously knowledgeable. I am extremely pleased with his work and with Precision.
- Linda Desjardins
Waltham, MA
My technician worked in freezing weather to install my new garage motor. He patiently explained my options. He was efficient and polite. He cleaned up before he left.
- Gale Osgerby
Product:
Boston, MA
Great Job. Efficient and knowledgeable.
- Steve Males
Stoughton, MA
The service person, Mike T., was very honest and efficient. He gave me all the options that I had for repairs to my garage door and gave me an estimate immediately so I knew what my expenses would be. He wasted no time in making the repairs I needed and was very pleasant in his dealings with me. I will certainly use you again when I do anything more involving doors of any kind.
- Karen Race
Walpole, MA
Easy company to work with! Technician called when a few minutes late! Reviewed repair needed and gave cost upfront no hard sell for more than necessary! Would recommend this company
- Linda Wentzell
I have always had an excellent experience. Everyone is professional, experienced, and does a great job. I highly recommend Precision.
- Anne Borg
Foxborough, MA
I got a little impatient and and couldn't wait for the door to fully open before backing my new SUV into the garage. As a result I knocked my door off the house. A little help from Google and one phone call and 2 hours later Mike Thurber arrived and fixed my door with in an hour. Mike was a great guy to deal with, very knowledgeable and courtesy. After fixing my door he pointed out some possible future maintenance of replacing my door rollers. I figured that since he was there I would take a preventative step and replace the rollers. Glad I did, the doors are virtually quiet when opening or closing! I would strongly recommend Mike and OGPDS!
- Bob Cavanaugh
Product:
Wrentham, MA
Mike was very professional and answered all my questions. The job was done well and he was very neat.
- Wally
Product:
Belmont, MA
I am completely satisfied with the service I received. Mike T. was prompt, courteous and extremely competent. He gave me the information I needed to make an informed decision without pressuring me to buy a new garage door opener. Then he proceeded to install it. I was impressed that he had everything he needed to complete the job that day. I'm delighted with my new opener, and so are my tenants. I'm also relieved to know that we have safety features not available on my 40+ year old opener.
- Rosemary Oliva
Product:
Pelham, NH
Installer was very efficient and fast. Great job.
- Paul Jones
Reading, MA
Excellent service by Barry on Dec 18, 2017. Barry was knowledgeable and professional. Thank you!
- Janice Denehy
Mike T. was wonderful. He explained the problem with the switch as well as the incompatibility of LED light bulbs and the lift unit. We were thrilled that as a bonus, he programmed my car to use the car garage opener which ended the inconvenience of using the clicker.
- Carol Flier
Waltham, MA
Precision earned a 5 star rating with its exemplary service today. The technician clearly knew the products thoroughly and made a quick diagnosis. Addressing me in a courteous and professional manner he explained what the problem was and the options to handle it. Everything was made clear, I knew what the cost would be and once I approved the work, he completed it efficiently and left everything in perfect order. Then he provided instruction on the new motor package from touch pad to an overview of remote access. We were very happy to invest in a quality product delivered with so little stress. I would recommend Precision without hesitation. Thank you for a well done job.
- Toby Provencher
Product:
Service Technician was very knowledgable and took the time to correct door frame alignment after installing new pulleys. The garage door now works better than when it was new!
- Wayne Jennings
Billerica, MA
Barry did a great job very professional and personable Explained all work that was needed to be done prior to starting the job. Problem with one door not closing after leaving when contacted came back immediately to correct problem.
- Bonnie Luongo
Arlington, MA
Giving an estimate of new garage doors and opener.
- Lorraine Horn
Lynn, MA
Excellent service! Job was done quickly and efficiently. I’ll definitely use them again!
- Nancy Giardina
Service Provided:
Product:
Technicians: Barry W
The technician came was able to detect the problem very quickly, and fixed it. Apparently he is very well trained and experienced in what he do.
- Yi Zhang
Lexington, MA
5 Stars. I read their ad on the internet and was attracted by it. Here is a company that does exactly what they advertise. A superb technician [Mike} installed our door closer. Could not ask for better quality of workmanship and service. Believe me my standards for workmanship are very very high and Mike even exceeded them. He also answered all my questions [some technical] and made sure that I had all the information I needed before he left. Highly recommend them for garage door work. These people are exceptional.
- Hank Buccigross
Ashland, MA
Paul was fantastic. He was on time and very informative about our options. He clearly knew his info well and was easy to speak with. This is the kind of customer service that creates repeat customers.
- Dan Chapman
Boston, MA
Excellent prompt service. Recommend with no reservations
- Therese
Boston, MA
Mike did a great job - he was on time, answered all my questions and everything works very well.
- Tim Corsi
Ipswich, MA
Great service. Came the same day that I called and Barry had the door fixed in no time at all. He was courteous and professional. I was very pleased. He even arrived earlier, after calling, than the scheduled time. Even scheduling the appointment was a good experience. These folks know how to run a service business and it’s clear that they are committed to ensuring a good experience for their customers. I would not hesitate to call them again, when needed.
- Frederick Coleman
Milford, MA
On time, efficient, professional.
- Dan L
Westwood, MA
Great service - on time, in and out, garage door working again.
- Ethan Phillips
Product:
(617) 459-4147
(617) 459-4147(508) 925-7701
(508) 925-7701(978) 631-0042
(978) 631-0042(781) 304-4933
(781) 304-4933(978) 357-8486
(978) 357-8486(781) 519-4491
(781) 519-4491License
MA License# 176747
Came when they said they would. Called me first to confirm if the time I booked was still convenient. Did the job quickly and professionally and get this the picked up and cleaned the garage floor area where they worked.
- Michael McGoldrick