Garage Door Repair in Ayer, MA

Stephen Young

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had carelessly damaged one of my garage doors, hitting it with my car's bumper, warping the bottom 12 inches of the track badly, ripping mounts out of the door and wall, and knocking the safety sensor light off of its bracket. A pair of friends began to bend the damaged section of the track back into shape, but gave up after half an hour. My wife and I managed a bit of forward progress in the next few hours, but we could not straighten the track. Over the next three days I called numerous companies claiming they provided the best garage door replacement and repair service in the area. One representative came, took photographs, and gave us a proposal for approximately three times the cost of the successful repair by Precision "because you have to buy 2 replacement sets of tracks. Nobody will sell you just one track." Another company said they could send somebody out to look at my problem in 2 weeks. Precision had a fully stocked van in my driveway on the same day I made my request for service -- half an hour earlier than promised -- and an expert technician restored the track to its proper shape and who beyond all of our expectations remounted the safety system optics on a new bracket and had the door fully operational in 20 minutes, at a fraction of the times and prices quoted by other organizations. Two of my 27 year old garage doors are due for replacement and upgrade in the next couple of years. The technician explained the options to us without pressure or hyperbole. When the time comes, we know who to contact.

Edmond Hebert

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

great job repairing garage door opener.

Jon Andrews

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Two sensors replaced, 3 safety cables installed, rollers sprayed with lubricant- $454.95. 30 minutes of work. No major work done. Service person was professional and friendly.

Gary

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Would be nice if all businesses conducted themselves as you do! All aspects of the repair, from making the appointment to the completed installation, were performed professionally and with attention to detail. All representatives were helpful, courteous and knowledgeable. Our technician, Barry, went out of his way to answer any questions we had and also to educate us on recommended maintenance. Could not ask for a better experience. Thank you! We did purchase and replace the weather stripping that goes on the external side of the door, but I did not see those in the list below ;-)

Robert Burns

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Alex was my technician for this job. He conducted himself in a very professional manner, quickly determined the problem, went over my options for the repair, and quickly made the repair and was on his way. Completely satisfied with the scheduling and the repair.

Todd N

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Duane was excellent!!!