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about Precision Garage Door
Precision Garage Door of New Englandhas received 2126 reviews, averaging 4.90 Stars:
Belmont, MA
Mike T responded after we called for a broken garage door. He arrived on time, diagnosed issue, explained everything, then fixed the issue. He also explained other potential issues and helped me sync it to my car. Much appreciated. I would absolutely recommend.
- Seth Newman
Northborough, MA
Second time I have used Precision Door. Reliable,honest, dependable. What more could you ask for. Thanks
- Elinor Rowe
Abington, MA
We were more than well pleased. He was knowledgeable and professional.
- Joseph Bikowski
Product:
Tewksbury, MA
Tech Brian arrived early, explained problem and repaired very quickly.
- Janet Speller
Wrentham, MA
Mike was great! He showed up exactly the time he said he would. Very quick and efficient.
- Elizabeth Dimarco
Southborough, MA
Same day service, and the tech arrived early. He had my issue fixed promptly, and when I asked him if he could check the other two garage doors he already had done it as well as lubricated them. I would absolutely call Precision again for any garage door related issues. They were great.
- John Garabedian
Our garage door is quite old. With the cold weather that we have had there has been several problems with our garage door. These problems were quickly identified and fixed. It was a very pleasant experience working with your crew - certainly an A+ rating.
- Andrew Jackson
Bedford, MA
Excellent service, very knowledgable - came same day. Have had different service in the past with repeated problems.
- Gretchen Kind
Lexington, MA
Service technician assessed my situation, made a recommendation, walked me through a multi-page glossy brochure showing a variety of door styles, and once I made a decision, took measurements and gave me a firm quote. He also pointed out that one model was at a bargain price this month and would rise in price in 2018. (The fellow who came to my house was Barry Williams -- confident and convincing.) The next day, Precision called me to double-check the components of my order, get a deposit, and agree on an installation date. They gave me a reminder call the day before installation, which was an incentive for me to clean out the garage of all those items I had stored there because one day I might need them. I was fortunate to have their best installation team -- Rob and Orlando. They were a real pleasure to work with, even placing door handles to match my height and reach to enable me to open and close the door in the event of power failure. They also showed me how to maintain the door mechanism in future years. And they cleaned up afterward! An all-around professional company, with a motivated staff.
- Richard Glantz
Lynnfield, MA
Extremely happy with my service. My technician came an hour early and he was very nice and professional. He also linked my garage door with my car. All around awesome experience. Thank you!
- Ryan Goldney
Stoughton, MA
Good job!! well done !!
- Faina Vaisman
Hudson, MA
Great service, great communication, great price and very friendly employees, not much more you can ask for
- Patrick Kelley
Product:
Reading, MA
I am thrilled with the service I received from Precision Door. On November 22nd, our automatic garage door that was original with the condo (built in 1996) died. We called Precision (and a few other places) and they were the only ones who could come out the Tuesday after Thanksgiving. The door itself came in three weeks later, and installation was scheduled for January 4th. If you're from New England, you know that we just had a enormous nor'easter that was projected to drop 12"-16" on us starting the morning of January 4th. We were told it was up to our technician if he feels comfortable or not coming to install in the morning with bad weather. Our tech, Rob, showed up at 6:45am so he could have enough time to get the door installed before the storm intensified. He finished installation around 9:00am when we already had a few inches on the ground. I am so very thankful to Rob for doing this and truly going above and beyond. If he couldn't, Precision was going to push installation out another week, but we were lucky enough to have a phenomenal technician assigned to our case. Thank you Rob!!! Gave 4 starts instead of 5 because it did take a month and a half to get the new door which seemed like a long time. There were certainly ways they could've expedited, but chose not too. (for example, they wait 2ish weeks for the door to come in, THEN they schedule the installation. They should schedule installation when they order the door, in my opinion).
- Christine Tardif
Northborough, MA
Came when they said they would. Called me first to confirm if the time I booked was still convenient. Did the job quickly and professionally and get this the picked up and cleaned the garage floor area where they worked.
- Michael McGoldrick
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Franklin, MA
Mike was Terrific! He called to let me know when he would be at my home. He explained everything & was very professional. I highly recommend Mike. The only issue was I had to wait 7 days for an appointment.
- Maura Cousar
Thanks for your business and review. We apologize about the delays in our schedule. The extremely cold weather has impacted the demand beyond normal peak. We are working as hard as we can to work through the schedule as quickly as possible. Thank you for your patience.
Product:
Georgetown, MA
I was looking for a garage door repair company and I read Precisions review for my area on the web. They were on time, friendly and very efficient repair time was about 45 minutes and there was no pressure to do more than what needed I will definitely use them on the future.
- Mark Tobin
Concord, MA
Simply outstanding. In about 80 minutes, the garage door opener was complete repaired and the springs and bearings for the door replaced - all with in 15 degree weather. I'm impressed.
- Doug Ellis
Nahant, MA
Dealing with this company has been nothing but pleasure. The techs are knowledgeable, prompt and extremely polite. Precision garage has provided me with worry-free and real high quality products and I couldn't be more thankful.
- Farzad Hagayegi
Hampton, NH
When our garage door opener stopped working, I started calling random numbers for a repair and the quickest appointment I could get was two and a half weeks later. I kept trying and landed on Precision and saw the excellent reviews. I called and did, indeed, speak to a human who was able to get me an appointment in two days. She sent me an email confirmation of the appointment, named the repairman, and sent a photo for recognition purposes. This a very reassuring touch. The repairman, Barry, called an hour ahead of time and said he could come an hour sooner, if that was acceptable. I was delighted! He arrived, assessed the problem and immediately knew we needed a new sprocket. As advertised, the replacement part was stocked in his truck. Within a half hour the opener was not only working, but working more smoothly than it has in years. Barry was polite, efficient, and obviously knowledgeable. I am extremely pleased with his work and with Precision.
- Linda Desjardins
Waltham, MA
My technician worked in freezing weather to install my new garage motor. He patiently explained my options. He was efficient and polite. He cleaned up before he left.
- Gale Osgerby
Product:
Boston, MA
Great Job. Efficient and knowledgeable.
- Steve Males
Stoughton, MA
The service person, Mike T., was very honest and efficient. He gave me all the options that I had for repairs to my garage door and gave me an estimate immediately so I knew what my expenses would be. He wasted no time in making the repairs I needed and was very pleasant in his dealings with me. I will certainly use you again when I do anything more involving doors of any kind.
- Karen Race
Walpole, MA
Easy company to work with! Technician called when a few minutes late! Reviewed repair needed and gave cost upfront no hard sell for more than necessary! Would recommend this company
- Linda Wentzell
I have always had an excellent experience. Everyone is professional, experienced, and does a great job. I highly recommend Precision.
- Anne Borg
Foxborough, MA
I got a little impatient and and couldn't wait for the door to fully open before backing my new SUV into the garage. As a result I knocked my door off the house. A little help from Google and one phone call and 2 hours later Mike Thurber arrived and fixed my door with in an hour. Mike was a great guy to deal with, very knowledgeable and courtesy. After fixing my door he pointed out some possible future maintenance of replacing my door rollers. I figured that since he was there I would take a preventative step and replace the rollers. Glad I did, the doors are virtually quiet when opening or closing! I would strongly recommend Mike and OGPDS!
- Bob Cavanaugh
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Wrentham, MA
Mike was very professional and answered all my questions. The job was done well and he was very neat.
- Wally
Product:
Belmont, MA
I am completely satisfied with the service I received. Mike T. was prompt, courteous and extremely competent. He gave me the information I needed to make an informed decision without pressuring me to buy a new garage door opener. Then he proceeded to install it. I was impressed that he had everything he needed to complete the job that day. I'm delighted with my new opener, and so are my tenants. I'm also relieved to know that we have safety features not available on my 40+ year old opener.
- Rosemary Oliva
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Pelham, NH
Installer was very efficient and fast. Great job.
- Paul Jones
Reading, MA
Excellent service by Barry on Dec 18, 2017. Barry was knowledgeable and professional. Thank you!
- Janice Denehy
(617) 459-4147
(617) 459-4147(508) 925-7701
(508) 925-7701(978) 631-0042
(978) 631-0042(781) 304-4933
(781) 304-4933(978) 357-8486
(978) 357-8486(781) 519-4491
(781) 519-4491License
MA License# 176747
Rob our installer was great! We are VERY satisfied with the new door, the way it looks and works.
- Timothy and Barbara Logan