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about Precision Garage Door
Precision Garage Door of New Englandhas received 2065 reviews, averaging 4.90 Stars:
Shrewsbury, MA
Kingston, MA
Mike did a great job and fixing a problem that I could not have. He also informed me about my upgrading options! Will surely call you guys the next time my garage door messes up.
- AN
Holden, MA
Very happy with Precision from the first salesman, Paul, to the installer whose name I can’t renember(sorry) . Both employees were polite and professional. They called when they were on their way and arrived promptly when they were expected. I would recommend Precision garage door! My new door operates smoothly and looks great! Thanks
- Kathy Smith
Rowley, MA
We had our call returned almost immediately. Mike arrived the next day, a half hour early after calling first to see if that was convenient. He was very professional and friendly. If we had not first looked at your website and read the reviews we would have been skeptical of his recommendation that we needed not just a spring replacement but a rebuild package. He showed me all of the parts that he replaced and they indeed were very worn and would have failed. That would have meant repeat calls and repairs. He estimated we saved $600 by doing the rebuild. The call was made on Tuesday, the work was done on Wednesday. The other company we have used just called us back today, Friday. Needless to say we didn't bother to answer the phone. Our repair is warranted for five years. We highly recommend Precision Door. Precision Door, give Mike a raise!!
- Charles Loring
Product:
Maynard, MA
Paul was great! Very professional and got the job done very quickly! Will definitely use again!
- Judith Kelly
Hudson, MA
Recommendation from a neighbor. We were very pleased with Paul's service call. He answered our questions in a forthright manner, gave us alternatives and advice and was very professional.
- Harold Baker
Needham, MA
Great service , tech came on time and he was able to identify and fix the problem immediately . He was polite and pleasant . Would definitely work with this company again.
- Reema Alshirawi
,
Mike the technician was prompt, neat, knowledgeable and helpful. I recommend Precision and Mike in particular very highly.
- Mike Krongel
Product:
Groton, MA
My door will be installed soon - this review is about the estimate process. Excellent customer service. Making the appointment was super easy, it was all done via chat. He arrived on time, and he called about 15 minutes before so that I was ready. This allowed the appointment time to be used most efficiently.
- Linda Saraco
Newton, MA
Paul was great!! He came in and assessed the problem right away. The problem was that my sensor was not aligned and I had realigned it. I called because I wanted him to test the wiring and he did and he left me with some great tips for using my garage door. He was funny, witty, and polite and loves his new dog!!
- Lisa Greenhut
Ayer, MA
Would be nice if all businesses conducted themselves as you do! All aspects of the repair, from making the appointment to the completed installation, were performed professionally and with attention to detail. All representatives were helpful, courteous and knowledgeable. Our technician, Barry, went out of his way to answer any questions we had and also to educate us on recommended maintenance. Could not ask for a better experience. Thank you! We did purchase and replace the weather stripping that goes on the external side of the door, but I did not see those in the list below ;-)
- Gary
Haverhill, MA
Mike was an excellent technician. He was very knowledgeable about the additional services that I wanted. He was also very efficient. I would definitely work with Precision again and recommend them to others.
- Kima Harrigan
Product:
Acton, MA
Exemplary Service. Paul diagnosed and repaired the garage door in quick time. He is very professional and certainly knows his business. He is an asset to your organization! It was a totally pleasant and painless experience. I would recommend most enthusiastically.
- Joe Santana
Wayland, MA
Excellent service in all respects. From the initial phone call to make an appointment to the repairs. Mike arrived earlier than expected. He was great, he explained what repairs were needed and what the cost would be. He got right to work and did a great job. He even arranged for the senior discount which was a big help! Thank you for having a great company and for making life that much easier!! A pleasurable experience all around and I highly recommend them.
- Gayle Stanney
Product:
Framingham, MA
Went above and beyond to help me find a rep to match my garage door I had purchased from them. Professional from start to finish.
- Jeff Labrecque
Randolph, MA
This company is great. I made an appointment, they showed up on time. The tech was great, fixed my door in 15 minutes and made a few really good suggestions about care and maintenance of the opener system.
- Kevin Grinnell
North Weymouth, MA
the door was damaged on arrival. still waiting for repairs to the door and to many many sighted errors where i took pictures and made a list for the company to address. both the install and quality of the door as of right now do not even deserve a star. extremely poor.
- Angel Montanez
We are sorry for your experience. We understand that the customer is very frustrated when, after waiting on a custom order door, their door comes in damaged. Given that we were going to be replacing the damaged sections the installers did not take their normal care in installing the door. Once the new replacement sections arrived we came out and replaced them and also replaced a defective part of the automatic opener we installed. All seems good now, would welcome an updated review.
Sharon, MA
MIKE QUICKLY IDENTIFIED THE PROBLEM AND SECURED THE NEEDED PARTS TO FIX THE GARAGE DOOR TO PERFECTION.
- Irv Kempner
Reading, MA
Three times I have used your services All three times they have been efficient, neat and very knowledgeable
- Gerald Silva
Bellingham, MA
Paul and his companion were on time and the repair was done quickly. My garage door is as good as new. Thanks
- Andre Garcia
Amesbury, MA
I would def recommend this company. When I called they were friendly & knowledgable. I was amazed at how quickly they came out to do the job and the technician Mike was just wonderful!!!! So nice, polite and very knowledgable. He told me just what he would be doing showed me all the parts and explained what each part did and why he was replacing the parts he did. I was afraid I wouldn’t know who he was when he got to my house but even that was essilyvtecognizable with his company shirt and business card. I am very pleased and satisfied with the job Mike did.
- Elma Naumetz
Product:
Sudbury, MA
Barry Williams, the Precision technician, quickly diagnosed and repaired the problems I was having with my garage door and keypad. With regard to the latter I had previously been told by someone from a different company that the keypad needed to be replaced. Barry knew how to simply reset the computer chip in the keypad and restore it so it is back to being fully functional. Barry was both professional and personable and typical of the experience I've had with Precision Door Service in the past. I highly recommend this company.
- Stewart Simberg
Stow, MA
Paul was great! He arrived on time, finished the job quickly and was very pleasant to deal with. His dog was awesome too
- Sharlet Ramsland
Wrentham, MA
Mike was awesome! Came to the house on time, took the time to explain things, and was courteous. Very professional job.
- Tom Behrendt
Andover, MA
Great experience. Called Saturday at 11:30am. Door fixed by 2pm. Excellent technician. Pro job. No issues at all. Would recommend highly.
- Al Hoffman
Chelmsford, MA
I had initiated a correspondence online with the websites live support to make an appointment for servicing my garage door. I was able to get the expected fees for the service upfront and also have a tech come out that very morning to do the repair. I also received a report of suggested repairs including costs for better performance of the door. I was very pleased with the whole process. I will be using the services again. Thanks
- Toni Sabella
Plymouth, MA
Excellent service
- Patricia Vargas
Bellingham, MA
Paul was very professional told me what needed to be done to repaired on my doors . He had me make the decision. He did a good job and the doors are working great.
- Louis Massauro
Product:
Stow, MA
Excellent service.
- Eric Russell
Hanover, MA
The fellow did a great job.
- Bill Parsons
(617) 459-4147
(617) 459-4147(508) 925-7701
(508) 925-7701(978) 631-0042
(978) 631-0042(781) 304-4933
(781) 304-4933(978) 357-8486
(978) 357-8486(781) 519-4491
(781) 519-4491License
MA License# 176747
Excellent friendly service from star to finish. Fast and affordable. Thank you very much!
- Kevin Brenner