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Precision Garage Door of New Englandhas received 2065 reviews, averaging 4.90 Stars:
Southborough, MA
After listening to your call, we agree that our customer service representative didn’t mention the labor charge. As a result we have refunded the labor fee and also re-enforced with our customer service staff the importance of being thorough in discussing our fee structure with prospective customers. We are sorry about the confusion.
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Hopkinton, MA
I was very pleased with the services of Precision Garage Door. Their tech Paul trouble shooted my garage door problem easily and confidently. When asked he said he had 20 years’ experience, wow!
- Tanvir Rahman
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Belmont, MA
mike excellent, aone knew exactly what to do.
- Charles Caruso
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Somerville, MA
5 stars:mike was great! Really friendly, professional, and helpful. Help me get into my garage and walked me through how to get in if I got locked out again. I don’t have many friends with garages but I’d definitely recommend!
- John Hochberger
Newburyport, MA
Mike took care of the squealing noise quickly and efficiently. He was very friendly and easy to talk to about the problem
- Warren Michaelsen
Boston, MA
From the first call to the repair man, courteous, knowledgeable and very helpful. Thank you will use again. Lisa
- Lisa Capogreco
Wrentham, MA
I had called two other local garage door repair companies, had to leave voicemails, and never got a return call. I then called Precision, and a real person answered the phone and had an experienced technician out to my home the next day. The technician Mike Thurber called ahead, arrived right on schedule, and quoted a fair price for the work. Within an hour Mike had the springs, pulleys and rollers on both doors fixed and replaced. Mike did a great job! I'm still waiting on the other companies to call me back. I highly recommend Precision.
- Ed O'Brien
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Marlborough, MA
Excellent service. Mike M. did a great job. Garage door on shed runs as if brand new.
- Eric in Marlborough
Duxbury, MA
Quick and excellent service. Would recommend to others.
- Harold Campbell
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Groveland, MA
five star rating, excellent, timely service
- Jan Racer
Foxborough, MA
I would highly recommend Precision Garage Door. Mike T. did a great job and was very informative and polite. l would say that he is a great asset to this company. Five stars to him.
- Bonnie Sherlock
Stoughton, MA
I felt cheated $735 for a broken spring cable and roller tech kept adding more parts as he went along I could have bought a new door tor less doing this to seniors is not good it should be reported to the state attorney general
- Martin Wahl
Lakeville, MA
Professional, efficient and courteous.
- Michael Stephens
Haverhill, MA
Mike the technician called me before he came to say that he would be early if that was alright. He arrived about 10 minutes later and immediately diagnosed the problem and told me what would be required to repair it. He was very personable and most respectful and I would be more than happy to call Precision again if there was a problem. He explained to me that the rollers needed replacement and he also lubricated the door. He did this very quickly and then showed me what he had done. The door is now extremely quiet and there is a definite difference in the performance of the door. Thank you so much.
- Ann Dufresne
Newton, MA
This morning I received a call from Barry at 7:30 AM advising that he would be here at 8 Am and he arrived precisely on time. He repaired a broken cable and lubed all of the rollers and hinges. He noticed that the "lifter" had torn loose and was only attached to the plastic door and not to a bracket that had not been installed. He promptly took care of the problem. After Barry left I checked with a friend/neighbor/condo board of director and his garage door also did not have the bracket. This will be brought up at the next board meeting and I expect that you will be contacted to install the bracket on 114 more garage doors in the complex. I give Barry 5 stars - he was great! Clint Rand
- Clint Rand
Plymouth, MA
This is the second time I've used Precision to have a garage door opener installed - I called them because the first experience was very good. Their booking/scheduling process is easy, their technician arrived on time, and the quote was accurate. Mike T was the technician on this last installation and he was awesome - very professional and explained everything perfectly. I would highly recommend this company.
- Greg Edson
Product:
Quincy, MA
I was very pleased with the great service provided by Precision. Chris was very professional and I was happy to get an appointment for the next day. Mike was very punctual and quickly diagnosed the 2 springs were needed for my garage door. He also showed me how to use the key in case of no power. Very helpful and knowledgeable! Highly recommended!
- Beth McNally
Product:
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Service was performed professionally, with care, and quickly. The technician took the time to explain how I can best perform routine maintenance on the equipment. I am very happy with the service provided.
- Richard Leduc
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Michael Thurber was an excellent technician. He arrived on time. He assessed the problem and also checked over the garage door system. He answered any questions I had. He was very thorough and very neat.He was also very courteous and friendly. Overall we were very satisfied with his visit.
- Leonard & phylis Brown
Stoughton, MA
I rate Precision and Michael T a Five Star Review..
- Sylvia Ross
Braintree, MA
My serviceman, Mike, was very knowledgeable about his work. He told me at the beginning what was wrong and proceeded to fix it to my complete satisfaction. Mike was very pleasant.
- Phyllis Libby
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Winchester, MA
The young lady who works in the office was such a pleasure to speak with. She was most patient and accommodating scheduling Barry to come out within the next hour. Thank you so much--Barry does great work and he immediately fixed the door--the previous person had made the wrong diagnosis and broke the light inside the door opener. Thank you again!!
- Claudia Mccarthy
Dedham, MA
we're very happy to have had Precision Door Service come fix our door. Michael is a great representation for your company. He's very knowledgeable and looking at our garage you'd never know that he was there except that we now have a proper working garage door. there was NO mess left at all. That is a big thing for me.
- John Mccarron
Hull, MA
Excellent service was completed by technician Mike. He was here on time and completed our garage door rebuild, replacing springs, cables, and rollers.
- Ted and ruth Shugrue
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Marlborough, MA
THINGS WENT VERY WELL, AND MY GARAGE DOOR IS WORKING VERY WELL. IT NEDDED A SERIOUS FIX.
- Jeannette Seymour
Northborough, MA
Paul was knowledgeable, profession, prompt. Problem resolved nicely. Same day service. Thank you Paul.
- John Wixted
Concord, MA
Everything was just great- the workman was on time, did the job quickly, and was very knowledgeable. Not complaints!
- Ruth Bell
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Windham, NH
Mike was great ! Very informative , and we felt very comfortable talking with him. 5 Stars !
- Ken Sobocinski
Brighton, MA
Tech was very helpful, was able to repair same day and had all parts with him, very professional and answered all my questions
- Erika Araujo
Gloucester, MA
Great job by Mike Maghakian , he explained all of my options and was super in his ability and speed. My door now is like brand new. Thank you so much Mike .
- Jay Davis
Product:
(617) 459-4147
(617) 459-4147(508) 925-7701
(508) 925-7701(978) 631-0042
(978) 631-0042(781) 304-4933
(781) 304-4933(978) 357-8486
(978) 357-8486(781) 519-4491
(781) 519-4491License
MA License# 176747
Absolutely not happy - came out on time but did not make clear on phone that not only was there an installation fee but a service fee as well followed by hourly if went over. So felt it was unfair and really over 500 dollars for springs rollers and new key pad 25 min of work. Never again.
- K Mowry