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about Precision Garage Door
Precision Garage Door of New Englandhas received 2115 reviews, averaging 4.90 Stars:
Maynard, MA
Product:
Salisbury, MA
I picked Precision from the internet after reading several reviews. I called and set up an appointment to get an estimate on replacing two doors. Mike came as scheduled and walked me through the process and was very helpful. He took the time to make a repair so I could use the garage until the new doors were installed. He said it would be 4 weeks and the doors were installed ion that time frame. Rob the installer arrived as scheduled and very professional installed both doors and explained the warranty to me and left the garage spotless and removed all the debris. I would highly recommend this company.
- Donald Beaulieu
Shrewsbury, MA
I paid $3000 for 3 doors and 3 openers. 18 months later I was charged $135 for a 10 minute service call to align the sensors. They could have told me to try the sensor alignment when I called any of the 3 times I spoke with them. The service itself was excellent but it took 10 minutes.
- Joe Brenstrom
Arlington, MA
Very good service by tech Orlando and support from office Tom. One issue is you really need to have garage clear ten feet, including everything off the walls which I was able to do that day and everything worked out just fine.
- Lorraine Horn
Product:
Westford, MA
Very good service.
- Jacqueline Smith
Lexington, MA
I got an appointment right away and my garage door was fixed within an hour of making the first call! I wish every service provider was as responsive and prompt as Mike.
- Gopi Shanker
Braintree, MA
I chose Precision from their ad in the Yellow Pages. They were immediately cordial and helpful on the phone and made an appoint for the same day. They send a confirmation email and pictures of the employees so you can recognize your repair person. I was given a time window of 1-3. Before 1pm I received a call from Mike T letting me Know he would be arriving by 1:25. Mike checked out the situation and gave us options for repair. He was always courteous and friendly. We were very happy with our results. I highly recommend Precision Garage Door.
- Linda Reimels
Hudson, MA
5
- Al Tashian
Product:
Boston, MA
Precision Door Service was very prompt to schedule a visit by Mike who explained everything in detail, asked questions about what I wanted and took measurements. I had done some previous research and felt that this company got the best reviews on installation and service. The only drawback for me was that it took 4 weeks from the time of Mike's visit (when I placed my order) to the installation. However, the installer was also excellent, polite and efficient and I am very pleased with my new garage door and opener. Great company!
- Laura Durant
Salem, MA
Fortunately, our condo’s previous owners left Precision’s contact information. When our garage door wouldn’t open it was repaired quickly and efficiently at a reasonable cost.
- Linda D
Littleton, MA
Today we had our garage keypad replaced and tune up and lube performed. The technician, Mike Maghakian, called prior to his arrival and promptly arrive when stated. He was efficient and personable. He explained everything to us clearly . We are pleased with the service performed.
- John Peachey
Product:
Needham Heights, MA
Installer came on time. He was efficient and got the job done. I would highly recommend Precision to any future customer.
- Rudy Rudner
Plymouth, MA
Mike did an excellent job of explaining my options for repairing the garage door opener. I chose to replace the whole assembly rather than just the gears. The old unit was installed in 1997. Mike did a great job in replacing the unit. It was not the best of conditions with the heat. Everything was done in a timely manner and he explained the operation of the new unit. He was very helpful and knowledgeable about the replacement. I have used Precision before and as usual I would use Precision again and recommend them for anybody with garage door issues
- John Keenan
Product:
Bolton, MA
All good, very professional. Great Service!
- Ken Dimaggio
Product:
Replace my garage door. Excellent service and quality product at a very competitive price. Highly recommend.
- Susan Sullivan
Product:
Lawrence, MA
Excellent work, quick and Mike was Awesome! I wish all companies were this easy to deal with. price was right up front no hidden fees, I would definitely use your company again, thanks.
- Patrick Amorella
Randolph, MA
We are very pleased and satisfied with garage door and opener repair service. Mike was very knowledgeable. We give the service and Mike a number 5. He came on time,was polite, dressed in his uniform - he presented himself extremely well ! Thank you Herbert Liss
- Herbert Liss
Holden, MA
I called these folks to get a spring replaced on my garage door. I tried to get a price when I called and it sounded like a couple of hundred dollars, or there about. When he came he tried to sell me a door rebuild at 695 a door. When I said how much to just replace the spring he quoted me 395 dollars. I turned him down and paid the 105 service call fee. I then did the repair myself. Total cost 29.95 and 1/2 an hour of labor. I was prepared to pay 200ish for the repair....but really.... I will Never call these people again and I will encourage other people to avoid them.
- MS
We are very sorry you didn’t have the kind of experience we strive to provide. Like many locally owned reputable small home services businesses we differentiate ourselves by the level of customer service we provide. We partly do this by sourcing the best parts (longer lasting and much better quality than what is sold at Lowe’s or Home Depot) and by standing behind them and our service with a fantastic warranty. In your specific case, we offered a 1-year warranty for parts and labor, as well as, for the service fee. This means that if the springs were defective and/or discontinued providing the force to open your door within 1-year of installation we would replace them for free (no charge for parts, no labor charge and no service or site visit fee). We are very comfortable that the overwhelming majority of our customers appreciate our level of customer service, our parts and warranty, and the satisfaction of dealing with a company that will stand behind their work. We will never be able to compete with the price of cheap parts from the big box stores, but they do not provide the service and/or customer service that we do.
Winchester, MA
A solid 5 rating...Your technician Mike was prompt, professional, polite and proficient... Also, your receptionist (Sharon or Karen), sorry I do not remember her name. She was also outstanding while handling my initial call...
- Albert Debueriis
Woburn, MA
Fast and good job ,clean
- Benjamin Curreri
Product:
Hudson, MA
We were very pleased with Paul. He gave us options to consider, and he knew what he was doing and worked efficiently. We will call your company again, and one of our neighbors will be having work done by you - his name is Al Tashian.
- Ken Martin
Hudson, MA
Paul and Rainer did a great job installing a replacement for our garage door opener. Paul did a great job explaining issues and did a professional and efficient installation. Also our call to schedule the installation was handled professionally with upfront information on costs. Paul called with a notification of the time for his arrival.
- Robert Carraher
Product:
Newburyport, MA
Great experience
- Adam Robitaille
Product:
Plaistow, NH
Mike arrived on time, clearly communicated the problem and fixed the gear. He was professional, friendly, efficient and overall a technician I would call and have in my home again.
- Mark Lukas
Product:
Bedford, MA
Outstanding service! Very impressed with the on-time service call, expertise, and most of all tremendous attitude. I can't be more pleased with the service.
- Allan Coady
Reading, MA
Precision's employees are helpful, courteous, kind: wait, that's the Boy Scouts. But in fact they are, as well as capable and friendly. Highest rating!
- Kieran Meagher
Saugus, MA
Fast service. Called at 9:00 AM and door was repaired by 1:30 PM. If you are looking for cheap price do not call precision, they are on the expensive side. If you are looking for fast quality service this is the company to call. Repair person was friendly and attentive. Will use their services in the future.
- Marcos Rivera
Product:
Marlborough, MA
Saw they did a nice job at a neighbors of mine and then liked what they did at my house.
- Ruth Weinz
The technician, Mike, arrived on schedule, inspected my door and explained to me what was required including the cost. I approved the job, and Mike went right to work and completed the job in a professional and efficient manner. We tested the door together and I couldn't be more pleased with the results.
- Maxwell Lawrence
Windham, NH
Five Stars! Mike Maghakian was on time and very helpful. Our garage door broke. We were hoping it could be repaired. Unfortunately they don’t make the panels we have any more (19 years old) Mike showed us options to make the right decision on purchasing our garage door replacements He was very personable, professional, and knowledgeable. It was a pleasure meeting him Looking forward to our new doors Your website showing the faces of the people brings it to a more personable level Great job
- Joanne Kelly
Product:
(617) 459-4147
(617) 459-4147(508) 925-7701
(508) 925-7701(978) 631-0042
(978) 631-0042(781) 304-4933
(781) 304-4933(978) 357-8486
(978) 357-8486(781) 519-4491
(781) 519-4491License
MA License# 176747
I could not be happier or more pleased with the service and work done by Precision. From the setting of the appointment through the completion of the repair, my experience was excellent. All work was completed in a timely manner and at a very reasonable price. Paul was a true professional! Thank you!
- Phil Kuhn