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about Precision Garage Door
Precision Garage Door of New Englandhas received 2009 reviews, averaging 4.90 Stars:
Lexington, MA
Product:
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Wow. Very good experience. Barry got to my home before I got there. He was so pleasant and answered all my questions. I stayed to watch him do the repair. He was quick but precise and quite knowledgeable. He didn't even have to try to open the garage door. He knew as soon as I described the symptom what was the issue. And was correct. I thought the cost of the job was reasonable. I am a very happy customer.
- Cheryl Grant
Hudson, MA
Outstanding, super-professional company and service--very, very impressed. After my initial phone call to set up an appointment for my broken garage door, I received a comprehensive email with appointment time, date and technician info, which assured me I made the right choice. Paul Osborne was my technician--he promptly arrived in a branded company van (love it), and was very friendly, courteous and professional (called beforehand to say he on his way--yes!) and patiently answered ALL questions I had--very knowledgeable. Precision is an appropriate name for this company--just exemplary--other businesses should take note, this is how it is done, particularly with customer service. I am one very happy customer--thank you!
- J. Perez
Methuen, MA
Mike was punctual, courteous, and went the extra mile. A job well done.
- Irving Bachner
Product:
Reading, MA
We select 5 stars. Precision Door provided us with superb service from purchasing the new door system through the complete installation. These systems are very impressive and we appreciate the expertise of the technicians making the installation. Thank you, we look for a long life out of our new garage door system.
- Albert Suchy
Rockland, MA
When I called Precision the first question they had for me was "when are you available". Asking when I was available is change to telling me a 4 hour window mid week! Mike called me when he was on his way. He showed up on time and assessed the garage opener issue. He then immediately entered all information into his iPad and was able to show me my exact price before starting. He was done in now time and asked me to come to the garage to test the changes and ask if I had any questions. Definitely will recommend Precision!
- Nicole Patrizio
Product:
Groveland, MA
Very knowledgeable and friendly service. They worked efficiently and had my springs replaced in 45 minutes or so. Barry also consulted with me about modernizing my doors with newer and safer openers and was able to provide an estimate on the spot. Definitely would recommend!
- John Pudy
Lincoln, MA
Very professional in all respects. Thank you for a good job.
- Pamela Green
Natick, MA
I have used this company twice, once to install a new garage door, and once to repair and old one. I found its staff to be efficient and competent. They explained everything and gave me options. I would highly recommend Precision!
- Susan Bornstein
Product:
Groton, MA
Mike M. was on time, explained everything, very nice and helpful. Instead of repairing the old rusted out door he suggested new and explained the cost impacts of repair vs new. I ended up going new as Precision has specials. Really great service - really impressed. I look forward to the install of the new doors in the coming weeks.
- Meghan Sunyar
Product:
Danvers, MA
Mike was great. He was right on time for the appointment. He went over all my concerns regarding the garage door. He pinpointed the problem. Offered different choices for the repair. He made the door work like it did when it was new. We were very pleased with the service and would highly recommend. I’ll be telling all my friends.
- Patrice Nielson
Product:
Swampscott, MA
you were completely beyond my wildest expectations !! great sergvce and service people.
- Rowena Winik
Plymouth, MA
Just had Mike T come to my house to fix both of my garage doors. What a nice guy. He was very informative, professional and knew exactly what the problems were and why I was having them. This is the only garage company to use. Three things I go by and Precision holds all three. Professional, reasonable and good attitude. Thank Precision. Thank you Mike T.
- Jon Schein
Stow, MA
Our new garage doors and motors are much quieter that the old ones and the garage is much warmer now. Thanks for a great job
- Lisa Giaimo/ lois brooks
Product:
Concord, MA
Pleasant Surprises Love the garage doors but I really love how quiet the opener is. I can barely hear it while in the garage and not at all when I’m the house. The installer was very friendly and focused on doing a great job. I would definitely recommend Precision.
- Dan Bowen
Product:
Marlborough, MA
Paul orsborne called before coming and asked if he could come early. Of course I welcomed him. When he arrived he was welcomed by our two dogs and my grandson. We was understanding and went right to work. He gave me all options and price on repairing or replacing our door opener. Once I decided he completed the work quickly and professionally. I would highly recommend Precision
- Nancy Klein
Product:
Canton, MA
Great Service! We called at 11pm at night and they came the very next day! The technician was very polite and service was fantastic!
- Steven Faber
Product:
Hopkinton, MA
Paul did everything everything right He called ahead, then arrived when he said he would. Explained what he was going to do and then did exactly that. Worked neatly and quickly. Then, when i asked him to make a slight adjustment to the spring tension as a safety measure for our small house pets, he said “no problem” and made the change. I recommend Paul in particular and the company he works for without hesitation.
- Jim Anderson
Haverhill, MA
Barry arrived promptly, efficiently isolated the problem, and quickly fixed it. He had all the tools he needed to do the job, and he was on his way to the next customer without delay. Very pleased with his competence and manner.
- Milton Boyd
Milton, MA
We had a complete removal of 3 old, corroded garage door installations and replacement with top of the line new doors, rails, openers - the works. Rolando was great, did the entire job in about 6 hours. The new systems are terrific. Very quiet and smooth and the pricing was really pretty good. My only quibble was that it took a bit longer than advertised to get the products in, but it was worth the wait in the end.
- David Standring
Product:
Hingham, MA
Very nice yong man who explained everything quite well. Very courteous and pleasant. I will give a 5 after I am sure it works for a week.
- Mary ellen Mccarthy
Product:
Northborough, MA
Paul was very professional. He arrived on time and had the parts to fix the motor during the appointment - no waiting. He also lubricated all the moving parts of the systems. We are extremely satisfied!
- Kevin Brown
Jamaica Plain, MA
My garage door was just repaired this morning (a Saturday) and I so appreciate Precision’s customer service. Not only were they willing to squeeze me into their schedule this morning but their follow through communications and on-site work were all very professional. I had not used Precision before but they were recommended to me by a neighbor. Since I was in an immediate need situation I decided to give them a try and didn’t do any comparative pricing. That said, i think the package pricing was reasonable and I now have a safer and working garage door thanks to Paul!
- Caren Bobroff
Marlborough, MA
My company needed some commercial doors fixed and the tech was very punctual, knowledgeable and courteous! The few times I called the office for anything it was all the same, nothing but professionalism! I would highly recommend Precision Doors and in the Central MA area and Paul Osbourne the tech>
- Btl industries (paul - contact) .
Product:
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fast and reliable service for repairing a garage door, I would certainly use them again and recommend to others in need of garage door repair, maintenance or installation
- Ilya Libenzon
Product:
Sharon, MA
% STARS: Tom completed the job with professionalism and reviewed everything that needed to be done to keep my garage door working properly for many year to come.
- Bruce Bennett
Leominster, MA
Professional and courteous. Reviewed all viable solutions to help us make our decision with confidence. Thank you. We will recommend to our neighbors.
- Charles Hopping
Product:
Holden, MA
Service Tech, Paul, not only showed up well within the appointment timeframe, but actually called ahead when he was able to provide an exact arrival time. This is a rare and much appreciated additional service. Paul was friendly and explained everything he was doing along with helpful hints for routine service I can provide on my own. I highly recommend Precision and will continue to use them as my primary source of garage door / opener service and replacement.
- Greg Shannon
Boxborough, MA
Very slick, impressive customer service. Call-handling and communication by technician as to show-up time were first-rate. Onsite, very competent, efficient and effective. As a consumer, I personally feel that customer service, from any provider, is typically inferior. These folks are a glaring exception. Somebody is clearly "minding the store." They will be my clear choice whenever I have a door issue in the future.
- Ray Gagnon
Needham, MA
Great service
- Jan Pararas
Product:
(617) 459-4147
(617) 459-4147(781) 304-4933
(781) 304-4933(508) 283-3973
(508) 283-3973(978) 631-0042
(978) 631-0042(781) 519-4491
(781) 519-4491(978) 357-8486
(978) 357-8486(508) 925-7701
(508) 925-7701(978) 631-0042
(978) 631-0042(978) 710-0370
(978) 710-0370(508) 283-3973
(508) 283-3973(603) 821-9737
(603) 821-9737License
MA License# 176747
cables, springs, etc. replaced. Technician was polite, and efficient at diagnosing the problem with the door. Previous system lasted 8 years--time for a new one. He did a great job replacing the lift system. I'd rate the service at a 5.
- Norma Wyse