4.9 1 2 3 4 5 2,338 Reviews

From New England Homeowners

Garage Door Repair in Boston, MA - Page 31

Precision Garage Door

Same-day garage door repair in Boston, MA, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in New England

Serving New England

Proudly serving the Boston, MA community with same day service.

Service truck

Local Garage Door Repair in Boston, MA

Precision Garage Door of Boston, MA provides same-day garage door repair in Worcester To Boston, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Boston, MA homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Worcester To Boston and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of New England

Serving New England

and surrounding communities

View all Service Areas

What Customers are Saying

Summary based on the 1,000 most recent customer reviews

Precision Garage Door of New England is consistently described as a professional, knowledgeable, and customer-focused garage door company serving Boston and surrounding communities. Reviewers repeatedly praise the team for prompt scheduling, clear communication, fast repairs, and smooth installations that leave doors operating quietly and reliably. Customers also frequently note courteous technicians who explain options well, avoid pressure, and deliver a tidy, efficient experience that earns repeat business and strong recommendations.

What Customers in Your Area Mention Most

Professionalism (366) Customers frequently describe the team as professional, courteous, polite, and respectful, with many noting a polished experience from office staff through on-site technicians. Expertise (347) Reviewers consistently praise the technicians' knowledge, accurate diagnosis, and ability to explain problems, options, and next steps clearly. Responsiveness (271) Customers repeatedly mention fast callbacks, quick appointment setting, and the ability to get help promptly when they needed service. Speed (258) Many reviews highlight quick fixes, efficient repairs, and installations completed in a short time once the technician arrived. Communication (231) Reviewers value the clear updates before arrival, helpful explanations during the visit, and follow-through on quotes, options, and documentation. Service (210) Customers frequently praise the overall customer experience, including friendly office support, helpful technicians, and a smooth start-to-finish process. Reliability (170) Many reviewers describe the company as dependable and consistent, often mentioning repeat service over multiple years and confidence in calling them again. Workmanship (150) Customers report that repairs and installations are done carefully and correctly, with doors, openers, springs, and related parts working smoothly afterward. Friendliness (143) Technicians and office staff are often described as friendly, pleasant, kind, and easy to work with, which strongly shapes the positive experience.

Recent Reviews from New England

Ken Malieswski

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
02/03/2019

super service , keeping me informed on installation dates and time, Barry did a great job installing doors on an old difficult concrete ,brick garage . Thanks again, highly recommend precision garage doors

Barry W

Technicians: Barry W

Service: Install Garage Doors

Product: Garage Doors

Carol Beattie

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Methuen, MA 02/02/2019

We were pleased to have Mike M. visit us today. He even came 3 hours earlier! Our brackets, wiring for the door sensors and sensors needed to be replaced. He also lubricated the door track and joints and it is much quieter. Thank you for explaining what needed to be done and showing us the parts. Your company employs reliable, pleasant and knowledgeable employees.

Service: Garage Door Repair

Product: Opener

Elizabeth Hayden

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Single digit temperatures and frigid winds did not stop Mike of Precision Garage Door Service from doing a great job. I would highly recommend this company based upon my experience today.

Service: Garage Door Opener Repair

Product: Opener

Geri

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
01/31/2019

I appreciate the timeliness of the response. The assessment addressed flaws I was aware of and agreed to look at options for door replacement in the future. A minor adjustment was made to secure the 2x4 and fixing a wire. I specifically asked to make sure the door was opening and closing before he left as I was working. After work the door would not open automatically or manually. At least before he came the door opened manually. I notified Paul and he was indifferent and basically said I needed new doors.

Response from Walt Arvin Business Owner

We are very sorry that you feel that you didn’t have the experience you expected. We make every effort to work with our customers to give them the solution that fits their needs. Sometimes things simply don’t workout the way either party wants. As this customer states her doors were not working properly. In fact, both doors needed a great deal of work to the counter balance systems (to make them safe and able to function dependably). Unfortunately, her door sections were also in bad shape (they failed our structural tests). Our technician tried to explain this to the customer, but she had to attend to a conference call and asked him to just make them operable. The technician reattached the operator rail to the header (somehow it had become unattached), re-spliced the wires to the operator safety eyes, and made sure the door could go up and down. The customer did call us back later that day saying the door wasn’t working. We tried to set her up with an appointment, but she did not want us to do that. We agreed not to charge her for the visit, given that she was not happy and that we had not used any parts. We have spoken to this customer several times trying to bring this to a resolution that she was happy with. Obviously, we could not achieve this – again we are sorry, but we fail to see how this was a “terrible” experience. Sometimes customers fail to realize that some doors (especially those that have been neglected and not maintained for years) reach a point that inexpensive band aides simply don’t solve their problems and at times make things worse.

Service: Garage Door Repair

Kathleen Spilke

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Westford, MA 01/30/2019

Mike was on time, diagnosed the problems quickly, and fixed them on the spot. He also provided good maintenance advice. Thank you!

Service: Garage Door Opener Repair

Gary Meehan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Danvers, MA 01/30/2019

Mike did an excellent job servicing the issue that I had with my garage door opener. After I described the issue to him, he quickly deduced the cause. Opening up the motor housing confirmed his assessment. He clearly described the the choice of repair options and associated cost. He then went about the task of making the repair based on my choice of repair option. Mike was a pleasure to deal with. I look forward to working with him on any future garage door repair issues.

Service: Garage Door Opener Repair

Irene Palumbo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Wakefield, MA 01/30/2019

Like the security of knowing who is coming by seeing picture and name. And knowing have been security checked. Mike explained different routes I could take and different costs. I made final choice which was to me least costly and solves problems (I hope). Of course with Mikes knowledge. Anything over hundred dollars scares me.....lol. Would appreciate a copy of work done mailed to me. Do not have a copier.

Service: Garage Door Repair

Product: Rollers

Merryl Plasse

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Lexington, MA 01/26/2019

Nice new garage door and motor. Salesman helped guide me, and the technician did a great job. Five stars.

Rob A

Management: Rob A

Service: Install Garage Doors

Product: Remotes / Keypad

Jeff Koen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Excellent service experience. The service tech Mike M was courteous and professional. He explain my options and was very easy to work with. The work was done in a timely fashion and he cleaned up and answer my questions. Very happy with everything.

Service: Garage Door Repair

Product: Cables

Marie Mangan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hudson, MA 01/24/2019

I looked at an old phone book, that's how I found Precision. Paul got me sorted out temporarily. I am on a waiting list for a new door. However, would like for it to be done in warmer weather. Also, the door has failed to fully close twice since then. Paul said the Liftmaster will be OK to use. Perhaps your staff could check it when they come. Paul was very nice, very efficient and likeable. So far, I am glad I called Precision, and I was truly grateful for the quick response. Marie

Service: Garage Door Repair

Product: Garage Doors

Ida Greenlee

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Malden, MA 01/23/2019

Needed to replace old, damaged garage door and came across Precision on line. The reviews were very positive, and they were right. Called and made an appointment for an estimate, the representative, Mike T., was very helpful. The door was installed in the time frame quoted, they were responsive and professional. The door looks beautiful, the price reasonable and I recommend Precision for any of your garage door needs.

Rob A

Management: Rob A

Service: Install Garage Doors

Product: Garage Doors

Hilda Spates

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Lynn, MA 01/22/2019

They were able to service my automatic garage doors. The technician was very nice, excellent interaction. He recommended greasing the door tracks and I agreed. An expensive little procedure at $55.00/per door and $85.00 labor. It took all of ten minutes. Buyer beware.

Service: Garage Door Opener Repair

Product: Garage Door Opener

Ken Snyder

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Wayland, MA 01/22/2019

Hi Walt, Paul priced out the project (total replacement of doors and all equipment) and Rob installed. Both were on time, friendly and thorough. We are waiting for the correct windows to come in and understand they'll be here shortly. A very minor glitch which Rob addressed on the spot. All in all, an excellent experience and the doors look great! Thanks.

Rob A

Management: Rob A

Service: Install Garage Doors

Product: Garage Doors

Jay Moody

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Lancaster, MA 01/20/2019

on time,polite,and hard working

Service: Garage Door Repair

Joann Hourihan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Plaistow, NH 01/17/2019

Mike came to repair my garage door and did a great job. He was very professional and knew his job well. I would gladly recommend him to my friends and family.

Service: Garage Door Opener Repair

Product: Springs

John Dalton

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Haverhill, MA 01/17/2019

Great communication and expert installation. Highly recommended, Rob is a true professional.

Rob A

Management: Rob A

Service: Install Garage Doors

Product: Garage Doors

Glen Mckenna

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Danvers, MA 01/17/2019

Mike was great upfront customer service. Very punctual and efficient.

Service: Garage Door Repair

Product: Cables

David Green

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Littleton, MA 01/17/2019

Not happy with your pricing. Told one thing on the phone and then billed for another much higher amount after the tech completed the work. Also invoice had no breakdown on parts or labor charges. Very unprofessional! After this outrageous overcharge I will never recommend your company to anyone!!!!!!!!!!!!!!!!

Service: Broken Garage Door Spring Repair

Product: Springs

Larry Ngo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Worcester, MA 01/16/2019

best

Service: Install Garage Doors

Product: Garage Doors

Lois Black

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Peabody, MA 01/15/2019

Service was excellent, and provider was very polite and thorough, but I thought cost was high for the product provided.

Service: Garage Door Opener Repair

Product: Remotes / Keypad

Holly Peng

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
01/15/2019

The customer service representative and installing technitians are very good: professional, efficient and friendly. However, the door manufacturer seemed to be a problem. I accidentally hit my garage door and ordered a same size new one in early Sept,2018. The first door came in Nov with wrong size. Then I waited for another 30days and were told the second door came with the wrong window glass. I had to wait for another 30days before I finally got my right door installed. It's difficult to understand how the manufacturer could made it wrong twice since this was just a repeat order.

Barry W

Technicians: Barry W

Service: Install Garage Doors

Product: Garage Doors

Phyllis Kirschner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
01/11/2019

Great service. Garage floor buckled because water had gotten underneath and door closed leaving a gap. He was able to increase the pressure so door closed better. He explained things well.

Service: Garage Door Repair

Geri Noonan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
01/11/2019

Mike was the representative that arrived at my home in a very timely manner. He was polite and eager to please. My only criticsm I have is the $105.00 service charge. All Mike had to do w as reprogram the opener. Took a couple of minutes.

Service: Garage Door Opener Repair

Jane Piotrowski

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Scituate, MA 01/09/2019

Great job! Mike Thurber is a great guy. Was right on time and got right to it. Walked me through repair and future care. Thank you again!

Service: Garage Door Repair

Product: Cables

Miriam Tuchman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
01/08/2019

Contract says 3 to 4 weeks until delivery, salesperson said four to six weeks, insulation actually took 7 weeks. Mounted the controller next to a window so anybody could just reach in and open up the garage. The Wi-Fi serial numbers don't match. The light doesn't work and they installed the unit with a battery that is more than half dead. In sum not very happy.

Service: Install Garage Doors

Product: Garage Doors

Vicki Warnock

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Norfolk, MA 01/08/2019

Mike arrived early, was very courteous and quickly diagnosed and fixed the problem.

Service: Garage Door Repair

Richard W. Finnegan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Plymouth, MA 01/04/2019

I selected Precision Garage Overhead Door Service after having come across an online video that highlighted that the Precision overhead door company seeks whenever possible to repair a garage door opener rather than replace it with a new one. The video also noted the company does not take the short cuts that some garage door opener companies take and seeks to perform in the best possible manner. My call to Precision was a shot in the dark to have the motor raised on my garage door opener and I could not have been more pleased with the outcome. The serviceman was totally competent and professional; and he had the knowledge and the tools to provide just the service that I needed. The cost for his services was quite reasonable. I am very relieved that my problem has been solved and I will be quick to call Precision again when the need arises.

Service: Garage Door Opener Repair

Kim Burnham

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Ipswich, MA 01/04/2019

5 stars! Courteous, quick service. Zero complaints. Highly recommend.

Service: Garage Door Opener Repair

Product: Remotes / Keypad

Roberta Saart

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hudson, MA 12/22/2018

Returning customer. Precision is always the best!

Service: Garage Door Repair

Marilyn Weber

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hanson, MA 12/21/2018

Mike was a skilled and pleasant technician. We appreciated getting quick and accurate service.

Service: Garage Door Repair

Ready to Experience 5-Star Service?

Join your New England neighbors and let our experts take care of your garage door.

Boston Area (617) 459-4147
Central Mass & Worcester Area (508) 925-7701
Merrimack Valley Area (978) 631-0042
Metrowest Area (781) 304-4933
North Shore Area (978) 357-8486
South Shore & Cape Cod Area (781) 519-4491
Precision Door Service
Office: (978) 212-3332
90 Cherry Street
Ste 4

Hudson, MA 01749
Precision Garage Door Service
Office: (508) 426-6808
96 North Main Street
Unit 4

Carver, MA 02330
Precision Garage Door Service
Office: 508-213-8691
911 Worcester St
Unit #1

Natick, MA 01760

License

MA License
# 176747