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about Precision Garage Door
Precision Garage Door of New Englandhas received 2115 reviews, averaging 4.90 Stars:
Hampton, NH
Product:
Medford, MA
Paul WAS VERY HELPFUL IN HELPING ME BUY A NEW GARAGE DOOR. Dan who installed the door was very helpful in explaining about everything. Very pleasant.
- Carolyn Dinsmoor
Product:
Wellesley, MA
I was very happy that Precision Garage Doors was able to come out the day after I called and were there ahead of schedule. You know exactly which mechanic is coming as they give you his name and picture ahead of time. The repair (broken spring on an old garage door) went very quicky and lifts more smoothly than before the spring broke. My only reason for not giving 5 stars is that I think the price was fairly high. About $500 total, mostly for parts. Sears might have been cheaper, but they couldn't come for about a week. So the speedy service was appreciated.
- Jeanne Hathaway
Stow, MA
It was timely, efficient and as my car was trapped inside highly appreciated. I also learned something more about how the doors work and so that was good.
- Vickery Trinkaus-randall
Hudson, MA
they came earlier than the 2-4 time slot,did a quick good job,the unit functions flawlessly,the tech was polite and knew his stuff,they earned their 5 star rating from me.joe c Hudson nh
- Joseph Cullity
Westborough, MA
I called in a panic and Heather bent over backwards to accomodate my emergency. When Christopher arrived he was skilled and timely and very nice!! I would HIGHLY recommend
- Yvette Walker - jones
Product:
Brockton, MA
Guys we're so friendly and professional! Would recommend to my friends and family.
- Jennifer Longey
Marlborough, MA
Very satisfied with the work performed by Chris. thank you
- Tom
Acton, MA
I have used the service from Precision yesterday, they are very professional, arrive on time, get the job done with good quality and quick. thanks
- Kaiping Fu
Wellesley, MA
When my garage door wouldn't open and my car was stuck inside, I initially called the company that installed it and was told they couldn't send anyone out today, and that "you're not the only one with a broken garage door." What a nice change to call Precision, where the very pleasant receptionist went out of her way to see if she could help get someone out to my house. Paul gave me a call to say he was on his way and showed up shortly thereafter. He quickly fixed the problem, added new quiet rollers, and was on his way. Paul was extremely professional, competent and pleasant. I will definitely call Precision again, and will recommend it to others. Thank you!
- Susan Meeker
Product:
Malden, MA
Chris Young was excellent! Gentleman and definitely knows what he is doing. I would rate the service as 5 stars. The wires on the garage motor were chewed by squirrels. We fixed the squirrel problem and now with Chris's expertise all is working well.
- Philip Amatangelo
Framingham, MA
Repairman Christopher arrived on time, did a great job, and was very friendly.
- Nurit Liebernam
Product:
Hull, MA
Great communication, prompt service, service guy(Paul) was knowledgeable, friendly, helpful and did a great job. Completely satisfied.
- Jack S.
Product:
Wakefield, MA
Quality work and am very satisfied with the doors. Only complaint was that the fitting for the doors was originally measured in correctly causing a delay in installation and required an adjustment of our schedule to accommodate the revisit.
- Charles Cook
Product:
Randolph, MA
Paul was knowledgable, polite , and punctual.
- Kay Stein
Brookline, MA
Paul was on time and did a great job. He clearly explained the problems with our aging garage door, then fixed the most pressing problems effectively. Now the garage door works perfectly. The cost of the repairs met the estimate. We will use Precision when we buy a new garage door in the coming years!
- Mike Garon
Product:
Stow, MA
Chris was excellent, he went above and beyond to fix the problem and fixed another problem which I was unaware of. He was professional and courteous. I got to hear about his pig which I thought was fantastic!
- Sharlet Ramsland
Product:
Burlington, MA
I've used Precision in the past. The technicians are efficient, friendly and helpful. They explain the repairs needed and the charges associated.
- Karen Potenza
Newbury, MA
Alex did a great job repairing our garage door opener. He was on time, friendly, and got the job done quickly. Great service!
- Darcy Johnson
Wayland, MA
Chris was the best! On time, quick diagnosis, clearly explained the estimate, and was done in under an hour.
- Alexis Meneely
Braintree, MA
Paul arrived at my Braintree location and assessed the state of my heavy, old wooden door and its broken spring. The panels were rotting out and I knew it was time to bite the bullet and replace the door. Paul was personable, efficient, and thorough as he measured the door and showed me the style options. He didn't try to upsell me on something I did not need such as a higher insulated door value (for a freestanding garage). We figured out the best system for me to get so there would never be a situation of me being locked out of the garage. He gave me an accurate estimate as to when I could expect delivery of the door and installation. Robin from the office called me and booked my installation time. The day of the installation, Rob Augusta came and took away the dead door after he had installed the new one and its mechanisms. Rob was cordial and worked carefully and efficiently. My only complaint is that he did not copy down my serial number information for my warranty registration. I need to get up on a ladder inside the garage and get that information myself before I can register my purchase for warranty. That is a very small hiccup in what was a very highly satisfying experience with Precision Door. Sharon in billing was also easy to deal with. My installation was a month ago and I just passed on Rob Augusta's business card to a former neighbor. I only hope the product is as good as the customer service.
- J.M.
Hopkinton, MA
Chris was on time and a real Pro. He answered all my questions and concerns while providing the service that I need. I'll be doing business in the future and would highly recommend Precision. Thanks John S. Hopkinton
- John Sullivan
Great job done & friendly service!
- Rebecca Millette
Product:
Holliston, MA
Great service by Chris! He came on time and fixed the problem quickly. Very pleasant to deal with.
- Neal Fallis
Wayland, MA
Christopher was great! He did good work, was on time, and was very friendly. 5 stars. I would definitely use your company again.
- Jill Christensen
Great job. Technician arrived on time as promised. Figured out issue and repaired door. Made some recommendations as well. Chris was great. Five stars. Highly recommend!
- Gail Wolfe
Seabrook, NH
Alex did a great job fixing the problem , he was very helpful and explained why and what we needed to do for future maintenance
- Kathryn & john D'agata
Winchester, MA
My garage door opener (over 10 years old) failed over the holiday weekend, I searched for the manufacturer and found Precision's site and gave them a call. Alex came out and explained the problem and provided me with different options. We agreed to replace the opener with a new system as well as the rollers based on the Alex's recommendations. The new opener was installed very quickly and with the new rollers is so much quieter than what I had. At some point in the future I will need to replace the door and will be calling Precision for that.
- Sandeep Patel
Product:
Great job. My only concern is that it was very difficult to communicate with your company. I was trying to return your call and all I kept getting was a message telling me to leave a message. Very frustrating because I couldn't get someone to return my call. I was almost ready to give up when my call was finally returned. That small attention to detail could have cost you a customer.
- James Dalton
Needham, MA
Very prompt, courteous, and professional service.
- Eric Levin
(617) 459-4147
(617) 459-4147(508) 925-7701
(508) 925-7701(978) 631-0042
(978) 631-0042(781) 304-4933
(781) 304-4933(978) 357-8486
(978) 357-8486(781) 519-4491
(781) 519-4491License
MA License# 176747
I've previously used Precision, and I'll use them again if needed. Professional service.
- Kevin Shea