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about Precision Garage Door
Precision Garage Door of New Englandhas received 2009 reviews, averaging 4.90 Stars:
Pembroke, MA
Brookline, MA
We had a great experience with Precision: They should up promptly and fixed the garage doors within the hour. It was easy and a pleasure.
- Tracy Mcleod
Northborough, MA
Great job door was fixed and works great.
- Tony Alessi
Natick, MA
Contact was quick and easy, response was immediate. Doors were installed on time and there was no hassle. Cost was lower than expected. I would most definitely suggest to call them first, you will not be disappointed.
- Duane Densmore
Westborough, MA
Chris, our technician is highly experienced and works quickly and efficiently. Our old, thick, heavy, really solid, double sized wooden door is over 50 years old. After Chris replaced the damaged and worn springs, rollers, pulleys and added a safety cable our door is like new. It has never functioned this well in the 35 years we have been in our house. Quality work is always worth the extra expense. Thank you!
- Robert
Cambridge, MA
A technician came in 24 hours on a holiday weekend and solved the issue in 20 minutes. Excellent service and response holding to time for scheduled appt too!
- Evangeline Harris
Sudbury, MA
Great company to deal with. Everyone was professional and courteous from the office staff to the technicians. I love the doors that they installed--they look fabulous!
- Hilary Crowley
Product:
Hudson, MA
I called, got an appointment, service came on scheduled time and work was well done. Labor Day weekend, rollers and cables replaced in less than 24 hour, priceless ! Thanks to the young man who I forgot his name, but he was polite and did a quick and quality job ! Thanks, Sully & Nancy
- Paul Sullivan
Product:
Nashua, NH
Arrived on time and installed new opener and everthing works fine.
- Bill
Product:
Westford, MA
Their person was professional, sharp as a tack, and knew his stuff... he quickly diagnosed the problem and solved it. I'm relieved to have my garage doors working properly again. My only concern was basically I was charged the cost of a visit to replace three light bulbs. I guess LED bulbs screw up most systems so I just had to replace them with traditional filament bulbs. So what happens when the government eliminates these older bulbs is beyond me. Thank You CK
- Craig Kevghas
Sudbury, MA
Perfect! Our overhead garage door had been knocked out of alignment when one of us - not saying who - tried to back the SUV out of the garage without closing the back hatch. As a result, the garage door wouldn't close. Christopher called two hours before our scheduled appointment to say he could come out sooner to repair the door if I was available. I wasn't able to get there but since the door was open anyway, I asked Christopher if he would be able to do it without me there. He could and he did. The repair was done exactly as I would have wished. When it was finished, he called to let me know so I could give him a credit card number. In all, very timely, excellent and courteous service at a reasonable price. Thanks again, Christopher.
- Bob Weiner - Sudbury
Hudson, MA
Chris was great -- fast, efficient, and got the job done right. Top notch!
- Nick Morgan
Ayer, MA
Alex was my technician for this job. He conducted himself in a very professional manner, quickly determined the problem, went over my options for the repair, and quickly made the repair and was on his way. Completely satisfied with the scheduling and the repair.
- Robert Burns
Watertown, MA
Alex Delgrado replaced our garage door opener. He was superb, explained everything very clear, work fast, and did everything perfectly. Strongly recommended!
- Vesna Dimitrijevic
Product:
Canton, MA
I needed two garage door openers. The Service man, Ron Lecours was professional, knowledgeable, and courteous. I would recommend Precision to anyone.
- Larry Gabel
Lynnfield, MA
Thank you very much to Alex. He's very proud of his company and work; and it shows. He provided great service in providing quotation and recommendations on the type of garage doors ideal for our house.
- Micheal & sherry Angeloni
Northborough, MA
I found Precision Door via Google. They were professional, courteous and arranged a prompt service call. Chris arrived on time and was very knowledgable as well as professional. I was totally satisfied with his work.
- Robert Klugman
Product:
Wilmington, MA
Service man,Chistopher, was right on time. Quickly diagnosed and explained my problem and my options. I choose a new LiftMaster door system which he installed expertly in a short time. He was extremely able and polite. Very nice job!
- Bob George
Product:
Medway, MA
I could not be happier with the quality of service that I received from your company. Your installer (Chris) was prompt, knowledgeable, professional and most importantly he did an excellent and efficient job installing my new opener. I know I probably could have purchased the opener myself for less and shopped around to perhaps save a few bucks on the installation but it's true that you get what you pay for and this was well worth it. I will definitely be calling again should the need arise. Thank you!
- Wes Dubois
Product:
Bolton, MA
Thank you so much for taking care of us two days in a row! I could not believe how quickly you responded to our needs! Christopher is great guy and did a fantastic job for us!
- Doreen Skinner
Product:
Wellesley, MA
Great service -- answered the phone when I called initially, could come same day or next day (my choice), arrived on time, did a great job while here, and now the garage door opens again. Excellent experience all around!
- Leslie Tsui
Product:
Plymouth, MA
From our first contact to Precision with the customer representative to the installation of the keyless garage door opener by Ron Lecours, was First Class! Everything was handled just as the customer Representative said it would. Ron Lectures arrived on time. He and my husband spoke about the inside door opener. He showed the keyless entry pad to us and demonstrated how it would work. He took out the old buttons and wiring and made sure that everything was safe and installed the opener, taking the time to make sure the old holes were covered. No high pressure, the opener sold itself, that's how great it is. He also added that where it is installed out of the weather it should be good for years. He was knowledgeable, friendly and efficient. He's definitely an asset to your organization. We will recommend your company without hesitation! Thank you!
- Louis Almeida
Lincoln, MA
We have used Precision for 9 years for our needs, which range from a simple connection of wires to replacing a complete system. They have been fair, timely and pleasant. Thank you for your consistency.
- Gretchen & nick Covino
Framingham, MA
Definitely a 5! Christopher Young showed up on time. He is courteous, professional and knowledgeable and explained the options. He fixed the garage door and asked if we had any questions. Would absolutely recommend him.
- Ellen Funk
Melrose, MA
This was my second 'experience' with Precision, and it only confirmed the VERY positive feeling I had about them a couple of years ago when I just needed my springs replaced. The girl/woman I originally spoke with (Miranda) seemed genuinely concerned about helping me out, and did! The gentleman (and he was that), Ron, who came to assess my situation and give me an estimate, was genuine and professional, listened to my concerns and limitations, and never tried to "sell me" anything I didn't want or need. The technician who installed the door (Justin) was similarly professional and personable, and did a great job. EVERYONE I dealt with made it a very positive experience. I would, and will, recommend Precison to anyone!
- Randy Huber
Waltham, MA
This is the second time I am using your services. Chris Young was my technician today. He came on time. He explained the work I needed done on my garage door. He gave me the cost for the repair work. He was both efficient and polite. My garage door is now working perfectly.
- Gale Osgerby
Product:
Chelmsford, MA
I want to say the people at Precision were great. We are very happy with the new garage door and everything that went into installing and using it. We needed an entire new set up and they made it painless. Ron was great. There was no pressure. Would definitely recommend Precision to anyone looking to to have anything done on their garage door.
- Joseph Audet
Product:
Canton, MA
Ron (and trainee David) were terrific. Came right on time, telephoned beforehand, explained all of my options and did a great job.
- Marc Kantrowitz
Marshfield Hills, MA
Came when expected...courteous and fixed the problem quickly...explained how it all works and gave me some tips for future assessment of what is wrong...100% satisfied
- Diane Scott
Bedford, MA
We love our new garage doors from Precision Door. The installer, Justin, was professional, friendly and meticulous. Really appreciated the fact that he cleaned up before he left. Also had them custom paint the doors to match our trim color. Tom promptly came right out after install and touched up nicks that occurred during transporting the doors to our house. When we called to arrange an appointment for an estimate, they were responsive, professional and on time. The only minor issue was that after the doors were ordered there were a couple of times it was hard to reach a live person and when we left messages (by email and voice) they weren't returned. But overall, very happy with the quality and timeliness of the product and installation.
- K. G.
Thanks for your review. We're happy that you "love your new garage doors." I am disappointed that we did not live up to our customer service promise. We are reviewing our process to see how we can improve.
Product:
(617) 459-4147
(617) 459-4147(781) 304-4933
(781) 304-4933(508) 283-3973
(508) 283-3973(978) 631-0042
(978) 631-0042(781) 519-4491
(781) 519-4491(978) 357-8486
(978) 357-8486(508) 925-7701
(508) 925-7701(978) 631-0042
(978) 631-0042(978) 710-0370
(978) 710-0370(508) 283-3973
(508) 283-3973(603) 821-9737
(603) 821-9737License
MA License# 176747
Great job, thanks
- Peter Holmes