4.9 1 2 3 4 5 2,331 Reviews

From New England Homeowners

Garage Door Repair in Boston, MA - Page 71

Precision Garage Door

Same-day garage door repair in Boston, MA, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in New England

Serving New England

Proudly serving the Boston, MA community with same day service.

Service truck

Local Garage Door Repair in Boston, MA

Precision Garage Door of Boston, MA provides same-day garage door repair in Worcester To Boston, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Boston, MA homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Worcester To Boston and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of New England

Serving New England

and surrounding communities

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What Customers are Saying

Summary based on the 1,000 most recent customer reviews

Precision Garage Door of New England is viewed very positively across the Boston-area service market, with customers repeatedly praising prompt response, professional technicians, and clear explanations. Reviews consistently describe fast, efficient repairs and installations, courteous communication, and knowledgeable staff who walk customers through options without pressure. Many customers also mention strong follow-through on warranties, easy scheduling, and dependable service that leaves garage doors working smoothly and quietly.

What Customers in Your Area Mention Most

Professionalism (255) Customers repeatedly describe the team as professional, courteous, respectful, and easy to work with, often noting that technicians present themselves well and handle jobs carefully. Expertise (215) Reviews frequently praise the technicians’ knowledge, with customers saying they quickly diagnose issues, explain problems clearly, and recommend the right fix or replacement options. Responsiveness (204) Many reviews highlight quick responses to calls and requests, including same-day or next-day service, early arrival updates, and prompt follow-up from the office. Speed (181) Customers often note that repairs and installs are completed quickly, with frequent mentions of jobs finished in minutes, under an hour, or within the promised time window. Communication (173) Reviewers value the clear, thorough communication from both office staff and technicians, including advance calls, text updates, detailed explanations, and review of options. Service (168) Customers consistently describe the overall service experience as excellent, helpful, and customer-focused from scheduling through completion. Friendliness (149) Technicians are often called friendly, kind, personable, and pleasant, with many reviewers saying the team made the visit easy and comfortable. Reliability (128) Many customers say Precision delivers dependable, consistent service and stands by its work, with repeat customers frequently saying they trust the company for future needs. Workmanship (121) Reviews commonly praise the quality of the repair or installation, describing doors that work like new, run smoothly, stay quieter, and are installed or repaired neatly and thoroughly.

Recent Reviews from New England

Judith Gramstorff

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Worcester, MA 02/11/2013

I am more than satisfied with Precision Door. Your technician arrived early which enabled me to reschedule an appointment I had cancelled to accommmodate your technician. Tom was thorough and efficient; he made sure both doors worked well with me present. I also appreciated your communications with me; quality of workmanship and customer service were evident from the moment you answered the phone. Thank you.

Ron L

Technicians: Ron L

Service: Broken Garage Door Spring Repair

Product: Springs

Pat Forand

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Maynard, MA 02/08/2013

I found your ad online and was impressed with the customer reviews, so I would like to add one of my own. Tom was professional, efficient, and friendly. He addressed every issue with multiple possible solutions, without any pressure to choose the most expensive. I would definitely recommend your service in general and Tom in particular, and I would definitely call you again the next time I need service. Thanks.

Service: Garage Door Opener Install

Cindy Arens

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Lexington, MA 02/04/2013

Loved the quick appointment availability, on-time, very friendly, and reasonably priced service. I won't hesitate to call Precision for my future garage door needs. Duane was great.

Service: Garage Door Opener Repair

Diane Hoffman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Chelmsford, MA 02/04/2013

Mike was friendly, fast and efficient. And he fixed the problem.

Service: Broken Garage Door Spring Repair

Kent K

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I was so impressed with the quick response, quality, and excellent work on my garage door recently. Gary is an excellent technician, working with my need to get the job done right away. I will be recommending Precision Door Service to all my friends. Way to go Gary!

Service: Garage Door Repair

Laura Smith

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Arlington, MA 01/30/2013

I tried Precision after I got a deal on new rollers and maintenance through AAA, and read good reviews about them.It turned out there were several things needed including newer safety features. The doors had not been serviced in years so we had to spend some money but the service man, Mike, was great. He was thorough, honest, and seemed like a really nice guy. He came back quickly when we had another issue and fixed it. He put in new springs, rollers, safety mechanisms and a new opener. It is working great now. Thanks.

Service: Garage Door Opener Repair

Product: Rollers

Tod Shannon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Brookline, MA 01/23/2013

Was very happy with same-day service for broken garage door with my car trapped inside. Matt G showed up in a couple of hours and with his help got the door open. Matt was very knowledgeable giving me the possible options and tradeoffs. Unfortunately, was not really reasonable to repair (60 yr old components) since I knew I needed a new one anyway. Matt quickly prepared a written estimate and described process and schedule for replacing the door, which I look forward to having in a few weeks.

Service: Garage Door Repair

Edward Sacco

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Good service, clear information, careful planning, and efficient, knowledgeable workers.

Service: Install Garage Doors

Product: Garage Doors

Joyce DiMott

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Wrentham, MA 01/18/2013

A nice man From your company acme to our home, He told us to fix our garage door it would cost $1300. We decided to wait and think about it. We paid $79 fee. The new repair man just left....he charged us $250.00 and he replaced the springs and the cable and he did NOT have to replace the opener, as your man said would need to be done. Glad we waited well worth wasting the $79.00.

Response from Walt Arvin Business Owner

I am sorry you did not feel that you had a good experience. You did, however, leave out details that change the whole story. The inspection of your door revealed that the springs, cables, and rollers were extremely worn. Specifically, the rollers were not rated for your door and basically was the catalyst for most of your issues. The pulleys were also showing signs of excessive wear -- and unless replaced would prematurely wear out your new springs. We suggested that you replace all those parts, but also gave you an option to replace the springs and pulleys for nearly the same price that the other garage door company charged you. We suggested a new opener -- due to the fact that the unbalanced door had caused the PVC gears to start stripping (look inside your opener cover and you will see the shavings from the gears). We certainly did not tell you you had to replace the opener or replace the rollers -- they were suggestions. Our belief is that we owe it to our customers to explain what is wrong with their door, offer options to fix it (usually a good, better, best type of scenario) and then do what the customer wants. We believe in educating the customer -- we do not employee pressure sales tactics.

Service: Broken Garage Door Spring Repair

Douglas Wilson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hudson, MA 01/18/2013

Precision gave me rapid service, (within two hours),and fixed the problem promptly. It was excellent service. Doug Wilson

Service: Garage Door Opener Repair

Michael Porcaro

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Shrewsbury, MA 01/16/2013

Service was friendly, prompt and efficient. I would definitely recommend this company to friends.

Service: Garage Door Opener Repair

Jack Alpert

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Duane McCabe,provided the estimate for the job to be done. He was prompt(actually early) to the appointment he was knowledgeable and answered all question his recommendations made sense. I asked him if he would be the installer of the equipment. He replied in the negative to wit I told him I was disappointed because in a short hour I trusted him. The above may sound a little maudlin, but I purchase costly items based on knowledge of product and trust in the individual/company. let's hope that the crew that installs everything lives up to my expectations.

Response from Walt Arvin Business Owner

Mr. Alpert, All of our employees are as knowledgeable as Duane. In fact, my installers each have a minimum of 10 years experience and most have actually owned their own garage door companies in the past. I guarantee that the job will be done professionally and done right.

Service: Broken Garage Door Spring Repair

Ron Martel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Bellingham, MA 01/12/2013

I liked the fact that Precision was very accommodating and willing to work around my scheduled. That was only exceeded by the wonderful service that Tom Rinaldi provided. He was very efficient in diagnosing and repairing the problems plus offered additional advise and maintenance with the other garage door. I was very pleased!

Service: Garage Door Repair

Jesse Gray

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Beverly, MA 01/07/2013

Great experience overall! I originally was going to just have the garage door system repaired but the tech that came out, Gary, said it was in need of so much repair that a new system was the better (and lower cost) way to go. The existing garage door system really was awful, rotting and rusting away, but I didn't realize just how dangerous it was until Gary talked to me about it. After I decided to go with the new door and hardware the process went very smoothly. Precision met the timelines and cost that I was quoted and kept me informed throughout the process. I would definitely recommend Precision!

Service: Install Garage Doors

Product: Garage Doors

Dan Raiche

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Lexington, MA 01/06/2013

The tech checked out the doors, recommended a few improvements, but didn't try to sell anything, which was great. He replaced the metal rollers with nylon ones, and installed safety cables. Was in an out in what felt like an hour. Super job!

Service: Garage Door Repair

Product: Rollers

Richard & Rita Adams

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Boston, MA 01/05/2013

I called precision at 3pm and they were at our house at 4:15pm. Our garage door had broken springs and pulleys, the door was off-line and would not open from the transponder. Our Technician Tom, was fast efficient and knowledgable. He did a complete tune up replacing all wheels and pulleys, putting in new electronic eyes and even programming our car built in transponder. All this with no hassles. The door operates like new again, Thank You Precision!!

Service: Broken Garage Door Spring Repair

keith harvell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Natick, MA 01/04/2013

Gary was the best. I will ONLY ever use Precision

Service: Garage Door Repair

Jo Kail

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Needham, MA 01/03/2013

The technician came on the earlier time of appointment and fixed the problem quickly. It was a realignment of sensor eyes so garage door closed. Tom also added another bolt to ceiling fixture since he saw it was loose. This is at least the third time I have used Precision Doors and would recommend them.

Service: Garage Door Opener Repair

Gary D

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Milford, MA 12/28/2012

No comments provided by customer

Service: Broken Garage Door Spring Repair

Wistar Wood

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Sherborn, MA 12/27/2012

Gary is very knowledgeable and explained the available option wells. And he is a quick worker!

Service: Garage Door Repair

Product: Springs

Mike Fortier

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Leominster, MA 12/26/2012

Tom explained the inspection and the weaknesses of my door components. He did not pressure me into purchasing extra parts and services I was not prepared to buy.

Service: Garage Door Repair

Product: Rollers

Trish Patey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Shrewsbury, MA 12/25/2012

Work was done quickly and expertly. The installer (Mike) was very pleasant and explained everything.

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

Jim Mailman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Norfolk, MA 12/24/2012

Tom was our technician. His knowledge and skills were great, especially working on an old type of door. He is a good representative for your company, also thank you for the quick service. we will contact you when we are ready to replace both doors electric openers,also will recommend you to others. Thank you. Jim

Service: Broken Garage Door Spring Repair

Angela Pecjo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Sudbury, MA 12/18/2012

I was very impressed with the services provided by your team; from the initial call to book the appointment, to the confirmation before the technician arrived, to the final work completed. Everyone was friendly and professional. Repairs were completed by someone very knowledgeable who quickly repaired the garage door at a reasonable price. The quality of the work and the fast turn around time were key as I could not close the door due to the damage and the weather has started to be very cold and icy.

Service: Garage Door Repair

Puneet Kohli

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Grafton, MA 12/14/2012

Gary is the best tech I have worked with in this industry. He is really very knowledgeable and explains to the customers in a very clear fashion.

Service: Garage Door Opener Repair

Joan F

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Dorchester, MA 12/12/2012

Thank you for your prompt service. I felt very comfortable with Duane and was extremely appreciative of the work performed.

Service: Broken Garage Door Spring Repair

Jeff Brown

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Lexington, MA 12/07/2012

I have been using Precision to service my garage doors since 2006. I found the service technician friendly and knowledgable. I called this time because a cable broke. I was hoping to just replace the cable. Gary reviewed our system and pointed out what needed to be replaced. I had him replace the springs, cables and rollers on both doors. This was more service than I had planned on, I believe that it will avoid further problems and service calls.

Service: Broken Garage Door Spring Repair

Alexander Zhivich

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Excellent job by Matt Gingras. Thanks a lot.

Service: Garage Door Repair

Gerald Lloyd

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Lowell, MA 12/02/2012

Matt arrived early and diagnosed a sprocket that needed replacement. Unfortunately, he had already used the three in his truck that day and said he would have to come back first thing in the morning of the following day. He said he would be here at 8:30, but arrived early around 8:00 and completed the replacement and had the door running like new. This was a very professional experience for us overall and it's a pleasure to have a technician with skill and a great personality, too. I recommend Precision Door Service for quality work.

Service: Garage Door Opener Repair

William Schineller

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Sudbury, MA 11/28/2012

I learned about Precision through my AAA membership and took advantage of an offer for a Tune Up for my 2 garage door openers. Gary called to say he was on the way and arrived on time for the appointment. He was extremely knowledgeable and recommended a full rebuild, replacing with better quality springs, cables, rollers. Although I hoped the Tune Up plus a new cable would suffice, Gary convinced me it would be worth it to replace all the junky parts. He did an extremely professional job, finished within 90 minutes, and now my garage door openers seem like new, with a 7 yr warranty on parts and labor. I must admit I suffered sticker shock at the price of the rebuild but I am happy with the outcome. I'm no longer worried about my doors failing this winter. Gary refused my tip.

Service: Garage Door Opener Repair

Ready to Experience 5-Star Service?

Join your New England neighbors and let our experts take care of your garage door.

Boston Area (617) 459-4147
Central Mass & Worcester Area (508) 925-7701
Merrimack Valley Area (978) 631-0042
Metrowest Area (781) 304-4933
North Shore Area (978) 357-8486
South Shore & Cape Cod Area (781) 519-4491
Precision Door Service
Office: (978) 212-3332
90 Cherry Street
Ste 4

Hudson, MA 01749
Precision Garage Door Service
Office: (508) 426-6808
96 North Main Street
Unit 4

Carver, MA 02330
Precision Garage Door Service
Office: 508-213-8691
911 Worcester St
Unit #1

Natick, MA 01760

License

MA License
# 176747