From New England Homeowners
Garage Door Repair in Boston, MA - Page 72
Precision Garage Door
Same-day garage door repair in Boston, MA, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.
Serving New England
Proudly serving the Boston, MA community with same day service.
Local Garage Door Repair in Boston, MA
Precision Garage Door of Boston, MA provides same-day garage door repair in Worcester To Boston, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.
Boston, MA homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.
The reviews below are from customers who have used Precision Garage Door for service in and around Worcester To Boston and reflect their experiences with our technicians, repairs, and customer service.
Same Day Service
We fix it fast, often the same day
Upfront Pricing
Honest, flat-rate pricing with no surprises
Local & Trusted
Proudly serving local communities
What Customers are Saying
Precision Garage Door of New England is viewed very positively across the Boston-area service market, with customers repeatedly praising prompt response, professional technicians, and clear explanations. Reviews consistently describe fast, efficient repairs and installations, courteous communication, and knowledgeable staff who walk customers through options without pressure. Many customers also mention strong follow-through on warranties, easy scheduling, and dependable service that leaves garage doors working smoothly and quietly.
What Customers in Your Area Mention Most
Recent Reviews from New England
Paul Mclean
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Though the work done was professional, I'm disappointed that a discount offerend by the Auto Club of America was not honored, due to a clerical error.
As we tried to explain to Mr. Mclean, the AAA members deal was a promotion that we did with AAA as a benefit to their members. When customers book their appointment with us we always mention that they needed to purchase the coupon prior to our arrival and to present the coupon to the technician. For us to have sold Mr. Mclean a coupon on the spot would have been a breach of our agreement with AAA as well as being unethical. We are sorry that things didn't workout the way he had hoped, but we honor our contractual relationships.
Service: Broken Garage Door Spring Repair
Keith Hoffman
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I was scheduled for a service call today (11/20) between 2 and 4 PM. Received a call from Precision asking if the technician could come at 9:00 AM to which I said was ok. Around 10:00 AM the technician had not arrived and I called Precision to inquire as to where the technician was. I was told that the technician would arrive within five (5) minutes and he did. I was never offered an explanation or apology as to why the technician was an hour late.
As we discussed in our telephone conversation, we are very sorry that you feel we didn't live up to our customer service standards. We do, however, book calls in a two hour window. We do this because it is impossible to predict with certainty when we will arrive. In this case, our technician got stuck in traffic -- a 35 minute delay on the interstate. I am glad that you feel we did a good job while fixing your garage door.
Service: Broken Garage Door Spring Repair
BARBARA SPOLIDORO
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I originally was only replacing my garage door system rollers with nylon ones (with a discount coupon from AAA)but knew that there were other safety issues that needed to be addressed.When Duane, the service technician,arrived, he pointed out that the springs and other parts of the system were unsafe at this point. We talked about options, and came to a decision to do a rebuild which replaced the springs, cables, pulleys and rollers at half the cost of replacing the doors. Not only are my doors quieter, but I know that they are safer. Duane worked efficiently and explained how to keep the system in good working order. I was very pleased with both the process and the work. Thank you Precision.
Service: Garage Door Repair
Frank Donlon
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Outstanding service! It's nice to see that the American ethic for quality work has not been completely extinguished. Your website is great. It's nice to see a bio on the techs. Same day service and drug testing are spectacular offerings. We had to have your tech back for a minor problem following initial repairs. Same tech (Duane) on both occasions. He did a superb job. Friendly, helpful, thorough and professional. It was a real pleasure to deal with your company. Kudos to the leadership and staff. You're a model for other companies to follow!
Service: Garage Door Repair
Product: Rollers
John Sheehan
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
We had a broken cable replaced. The service was prompt and very good. There was no "up-selling" involved. The tech checked the workings of the door, pointed out, very clearly, what was at issue and replaced the necessary parts. I would use them again.
Service: Garage Door Repair
Product: Cables
Peter S.
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Ray was FANTASTIC! GREAT ATTITUDE and great product knowledge!
Installer: Ray A
Service: Install Garage Doors
dan cardinale
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
THE SERVICE WAS GREAT. IT TOOK THEM NO TIME TO FIGURE OUT THE PROBLEM AND MY GARAGE DOORS WAS UP IN RUNNING IN ABOUT AN HOUR. THEY ALSO OFFERED ADVICE ON HOW TO KEEP MY GARAGE DOORS WORKING BETTER AND NOT NEED AS MUCH SERVICE. PRECISION IS LUCKY TO HAVE MEN LIKE THIS REPRESENTING THEM DAN CARDINALE SOUTH BOSTON MA. 02127
Service: Broken Garage Door Spring Repair
Dan Sullivan
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Duane did a great job, came right on time and solved the problem right away. He gave us some options but in the end we went with replacing a 30 yearn old opener that had been giving us trouble, on and off, for the last year or so. He showed us how everything worked before he left.
Service: Garage Door Opener Repair
Product: Belt Drive Garage Door Opener
Dennis Kelley
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Brian did a great job with the install. Everything was done neatly and well explained. The old doors were removed along with the old openers. Everything works fine. Having the keypad entry on the outside is a nice new feature for us.
Service: Install Garage Doors
Product: Garage Doors
Kevin L
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Great job!
Service: Garage Door Opener Repair
Bob T
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Very knowledgeable technician with good interpersonal skills. An asset to the company.
Service: Garage Door Repair
Amanda Zarle
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Charlie was GREAT! He put a lot of time and effort into installing our new garage door motors and he was very professional. All around very impressive!
Service: Garage Door Opener Install
Product: Remotes / Keypad
Tom J
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Duane came to repair my door. After the inspection and talking through my options I decided to replace my doors. He did a great job explaining everything and I didn't feel any pressure. I was very happy with his knowledge and his professionalism.
Service: Garage Door Repair
Robert Rothman
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
final repairs done quickly and efficiently, original quote was high, but was adjusted to fit my budget
Service: Broken Garage Door Spring Repair
Frank Massauro
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Matt was great, fixed the issues within 20 minutes. The reason for a 3 star and not a 5 is that i was very surprised at how expensive the service was. In the future I'll have to shop pricing more carefully.
Thank you for your comments. We do provide the best quality parts on the market and, as a result, provide the longest warranty. Without a doubt you can find cheaper springs at the major home improvement stores. They, however, come with a 90-day warranty instead of our typical one to two years.
Service: Broken Garage Door Spring Repair
Paul Madden
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
The technician was polite and courteous. He explained the problem clearly and implemented the repair. He took the time to answer my questions. The service was excellent.
Service: Garage Door Opener Repair
Evan T
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I wanted to tell you that I had a great experience with your company. Everything went as perfectly as I hoped. You arrived within 3 hours of my call, you rescued my car, you fixed my spring and provided me with excellent service. Thank you very much.
Service: Broken Garage Door Spring Repair
Craig Belanger
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Precision was great - smooth from estimating to install. Would definitely use them again.
Service: Install Garage Doors
Luke A.
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Gary was quick, knowledgeable and did a fantastic job!
Service: Broken Garage Door Spring Repair
Sandra Batra
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Duane was incredible! He was really friendly and polite and very helpful dealing with my mother and me. I knew my husband would have questions, and Duane gave me his direct number so that my husband could call him. Outstanding service!
Service: Garage Door Repair
Product: Opener
Paul W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
You showed up with 45 minutes of my Call. Had the door issue resolved with 30 minutes of showing up. I expected to wait days. Thanks!
Service: Broken Garage Door Spring Repair
Jean L
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Gary was very knowledgeable and explained my options. He did not pressure me. I went with a rebuild which came with a 7 year warranty. I believe I will never have to think about my garage doors for as long as I live here. That\'s peace of mind!
Service: Broken Garage Door Spring Repair
Larry P
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Excellent service.
Service: Broken Garage Door Spring Repair
Wayne H
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I don't give five stars lightly... these guys have wowed me twice. They repaired our garage door several years ago promptly and for a reasonable price. The door is old and gets a lot of use. On Sunday night we found that we had a broken spring. I called on Monday shortly after 7 a.m. and was told that they would have someone out before 10 a.m. Within two hours of my call, the door was fully repaired. That is incredible service for a Monday morning. Thanks!
Service: Broken Garage Door Spring Repair
H. Morse
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Very happy with my new garage door. The guys that installed it were very professional and their workmanship was impeccable! They really knew what they were doing!
Al
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Researched online (yelp, angieslist, etc.) for someone to replace our old garage door opener with a new one that we bought ourselves from Costco. Called several places. Precision's estimate was competitive with the other bids. They were able to send someone on the same day -- which took me by surprise. I was thinking that it wouldn't be able to send someone for several days. Duane, the technician, arrived on time. He answered all my questions, and even shared some suggestions on how to keep the garage door (and opener) in good condition. He was very thorough in his work and didn't leave a mess. After he installed everything, he tested the opener and made sure everything was working. I'm a stickler for details, and Duane did a great job. Duane was courteous and very professional. Excellent experience with Precision. I would definitely recommend them.
Service: Garage Door Opener Install
Tom H
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
My doors look great. Ray did a fantastic job installing them and explaining how to provide preventative maintenance. Gary did a great job explaining my door options, as well. I will recommend you to my friends.
Installer: Ray A
Service: Install Garage Doors
Aaron H
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Your technician arrived on time and got my door working within 30 minutes.
Service: Broken Garage Door Spring Repair
Stuart O
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Excellent service.
Service: Garage Door Repair
Sara B.
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Great experience after initial miscommunication on previous visits. Gary was very helpful & professional. Thank you!
Service: Broken Garage Door Spring Repair
License
MA License# 176747