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about Precision Garage Door
Precision Garage Door of New Englandhas received 2067 reviews, averaging 4.99 Stars:
Lexington, MA
Framingham, MA
Dylan came by and delivered a chill, no pressure experience and fully explained the situation to. I was presented with options to choose the best solution for my situation. Huge thanks!
- David Campbell
Sudbury, MA
We were super pleased with the work Ron performed in fixing both our garage doors. They used to be very hard to open, and one had a broken spring. Now we can open either door with just 2 fingers. We got the package that included replacing all rollers, springs, installing safety wires to stop broken springs from snapping back and doing damage and cables. Very pleased with the result!
- Robert Schroeder
Merrimac, MA
Ace Technician Barry took care of all our needs. Truly appreciate your support Precision! Highly recommend.
- Tom Laubner
Boston, MA
Precision installed the door and opener. When called for repair they scheduled an appointment quickly and updated on the arrival time of the technician. Excellent work.
- William Rounds
Hudson, MA
Ron showed up early, provided several quotes, and did the repairs quickly. He also gave me good advice on some minor repairs I could perform myself. Very professional.
- David Walter
Medfield, MA
Dylan did a great job and we would recommend this service. Thank you.
- Eric Denny
Ashland, MA
Excellent service, very professional team, very prompt and diligent response, excellent quality. Highly recommended.
- Gabriela Alexe
Haverhill, MA
When looking into having my garage door openers replaced I was impressed with your customer reviews. I had my existing garage door openers replaced from chain drive to belt drive and was very pleased with the difference but also equally impressed and delighted with the performance of the work from Eddie. Eddie was a gentleman and was ready to answer any questions and explain the new features of my new garage door openers. I certainly will encourage and recommend anyone interested in the service that Precision Garage Doors of New England provide. Respectfully! Gil M
- Gil Malfatti
Service Provided:
Product:
Technicians: Eddie T
Andover, MA
Eddy provided a text that he was on his way. He was very polite, all business, and was able to resolve the issue . Thanks for the great service.
- Edith McElman
Marlborough, MA
Ron arrived on time, was very professional, friendly and helpful! He serviced my garage door and gave me a badly-needed education on its operation, maintenance and features. I highly recommend Ron and Precision Door.
- Eileen Codyer
Hudson, MA
Ron was wonderful, experienced and highly professional.
- Mark Plavsic
Needham, MA
Very happy with Precision all around. They tried to help me fix it myself before scheduling a service visit the very next day. Great communication. Dylan was fantastic in explaining the issue and the fix. Gave me suggestions for future maintenance but did not try to oversell. Highly recommend Precision in my area (greater Boston).
- Fred Ramos
Concord, MA
Dylan quickly took care of the problem with our door. He carefully explained what was happening to the door, and the options for repairing it.
- John Retterer
Natick, MA
Setting up the appointment was super easy - smooth, self-serve, and hassle-free! Dylan arrived right within the scheduled time window and even gave us a heads-up call about 20 minutes before arriving, which was a thoughtful touch and helped us plan. Although our issue turned out to be a bit of a unicorn (something his company doesn’t typically handle), Dylan went above and beyond! He was incredibly knowledgeable, transparent, and genuinely eager to help. He offered useful advice, next steps, and even recommended other businesses that might be able to assist. He also tried a few things on the spot just in case they worked, and ended up fixing an issue we didn’t even know we had, just because he really wanted to help! What really stood out was his customer-first attitude and professionalism - qualities that are rare and refreshing these days. We were truly impressed and will absolutely reach out to Dylan and Precision Garage Doors for any future garage door needs.
- Mahim S
Newton, MA
My technician Dylan was terrific. Remembered the original install. Did his homework and realized that this situation was one with an easy fix. Prob was related to the previous call several years back that had not been fully completed. Recommend highly.
- Nancy Horwitz
Groton, MA
Ron was awesome and should be used as an exemplar for what customer service should be. I am hesitant to ever give reviews positive or negative- but my experience was great. He explained without being condescending. He listened to what the issue was and explained how he would fix it. Also, the price was really good and he was quick. Scheduling was super easy and accommodated my schedule. There is literally nothing I would change with my experience. I wish everything else I need to get done was this easy. Keep up the good work!
- Toby Bartlett
Thanks for sharing. We're happy you had a great experience.
Newburyport, MA
Met all expectations
- Gary Sullivan
Acton, MA
Fast easy and knowledgable service. Very pleasant tech.
- Louise G
Winchester, MA
Eddie Torres was great to work with. He explained everything very well and installed both door openers with great care. He is a real professional.
- Terri Stevens
Burlington, MA
Service is good, response is quick
- Yuling Cai
Burlington, MA
The team was excellent. Consisting of two installers. Both were extremely professional and helpful. The arrived on time and were finished very quickly without us being aware of their work. They were quiet, prompt and very helpful in explaining everything afterwards. Very highly recommended!
- Sameh Mohamed
Product:
Eddie was efficient in correcting door balance and discovered a safety issue as well. He explained all findings clearly.
- John Slete
Hudson, MA
Rob was super nice and very professional. Communicated when he was on his way and fixed our garage doors quickly. Highly recommend these guys!
- Kelly Sullivan
Framingham, MA
Dylan was wonderful!! So prompt, helpful, thoughtful, knowledgeable, and he took the time to explain everything to me. He was not going to leave until everything was solved and working perfectly. I was grateful!
- Bea Sanders (Formerly Chris Bach)
Weston, MA
Dylan was professional, detail oriented and worked incredibly efficiently. Left space clean and walked me through the install. Terrific customer service and a great repair!
- Andrew
Norwood, MA
My neighbor used you and was very satisfied. We shopped around and you were the best product/price and representative we met. The installer/tech Jim Goodine was awesome. Were very happy with our choice of garage door systems
- Steven Weinstein
Cambridge, MA
He knew exactly what to do and my garage door is working perfectly now. I am so happy. He synchronized my opener with motor.
- Jan Perley
West Newbury, MA
Knowledgeable and professional tech who repaired my door. Thanks!
- Perry Conrad
we appreciate your business and review!
Marlborough, MA
Picked because highly rated and local company. Technician called before arrival, came on time, was friendly and knowledgeable. Checked everything out, identified a problem and installed safety cables. Very satisfied with the service. No pressure to buy unnecessary additional service.
- Jim Doering
Thanks for your business, Jim. Our goal is to make you a customer for life. That's why our technicians treat our customers the way we treat you. We appreciate the review.
License
MA License# 176747
Service is prompt and courteous. The technician was thorough and explained what work was needed. I have a problem with a rotting wood garage door and he explained my options for repair or replacement very clearly. I’ve used this company for several years and am very happy with the level of service and work.
- David Peterman