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about Precision Garage Door
Precision Garage Door of New Englandhas received 1954 reviews, averaging 4.99 Stars:
Woburn, MA
Hanover, MA
My technician was very polite and did a great job. He fixed my problem and about five minutes.
- Cynthia Cook
,
Great customer service. Efficient. On time. Great run through of the device. Highly recommend. Dylan great technician.
- Deborah Blinder
,
Quick response. Very professional. Great service. Luis is great also
- Margaret Mancuso
Cambridge, MA
A great company. Very responsive. Member of the BBB. Have never had a problem with them. The technician I’ve met with has been very knowledgeable, professional, and friendly. Couldn’t recommend more highly. The categories offered for reason for appointment don’t cover my situation. I thought my garage door had become noisy after being painted. But then it was less so when the technician came. He explained that if a knife isn’t used after painting the door, to make sure the garage door panels aren’t stuck together by the paint in a way that makes it hard for the panels to separate in movement, the garage door motor has to work harder to pull the door until the paint finally separates on its own. Guess mine separated ok a day or so before he came. The door was quieter and he reassured me that it was operating as it should.
- Sara
Hudson, MA
Great reviews and prior performance led me to again ask Precision in for a minor repair or our door opener. That resulted in a rapid, professional response for the repair. A great experience!
- Daniel Ehntholt
Newton, MA
Had same day service! Called in early afternoon and Louis arrived by 3:00pm. Took about 2 minutes to reconnect my security eye and provide a universal remote! Simple and efficient and Louis was great!
- Mary Fabio
Product:
Hingham, MA
Prompt efficient
- Suzanne Larkin
Boston, MA
excellent crew, timely, professional, good price point. very happy with outcome
- mary reed
Haverhill, MA
Highly recommend. We have needed two service calls. Both times, they came out the next day. Justin couldn’t be more pleasant or more professional to deal with. Top notch service.
- Erin Wardle
Wellesley, MA
We contacted Precision Door Service for help with our recently installed garage door opener/motor. We were able to arrange a service call for the next day. Two highly capable service representatives respond to our call and quickly identified a problem with our door sensor. They corrected the problem and greased our door railings and rollers. We could not be more pleased with their professionalism and ability to quickly diagnose and correct our problem.
- George Lee
Plymouth, MA
Lance and Dylan just completed spring replacement for our garage doors. Included new rollers and drums. Door is operating very nicely -- less noise and now balanced !!! They did a great job and were friendly and efficient. They explained all options for repairs before moving to complete our selection. Thank you for response and completion on short notice !! We are happy with their work and results.
- Michael Fallon
Marlborough, MA
Great company with knowledgeable team. Had an issue with a garage door spring that snapped and they came out next business day to fix. Same Tech that replaced my motors 2 years ago and provided me options to repair and or replace based on cost of repair. Choose to replace the doors after 28 years!
- Richard Thall
Andover, MA
I met with their technician Lloyd and he was very professional and helpful. He allowed my wife and I to comfortably get to the style and price range we wanted while completely following our lead and not pushing anything on us which was reassuring.
- Brendan Miller
Product:
Brockton, MA
Dylan, was very professional, he evaluated the work, that needed to be done. He went over in detail all the options available to get the garage door operating properly and safe . He gave me an estimate on how long it would take. He completed the job and went over everything he did. He demonstrated everything he did and how everything was working with the equipment he installed. He completed the paperwork and reviewed the warranty. I was very pleased with the job.
- Stephen Griffin
Hudson, MA
This is an excellent company to deal with. My old garage door opener broke down on Wednesday and Precision was able to install a new one the next day. The online booking is very easy and user-friendly. My new opener was installed by a technician (Dylan) with exceptional customer service skills - I have been a homeowner for 36 years and I have not met his match. He reviewed with me my options and then proceeded to install the new opener, which took less than an hour. Once installed, he patiently reviewed with me the operation of the unit. Over the next couple of days, I was having trouble installing the integrated camera on the myQ app. I called him and he came by that same day and solved the issue. Incredible!! If I could give this company and Dylan a 10-Star rating, I would.
- Brad Saunders
Product:
Technicians: Dylan P
Reading, MA
The repair man did a marvelous job under VERY difficult conditions
- Elizabeth Davidson
Somerville, MA
After months of watching YouTube videos, reading manuals and changing batteries and light bulbs to get the garage door opener to work I finally contacted Precision Door Service. They sent Lloyd two days later. (It wasn't an emergency.) In less than 45 minutes he fixed everything and gave us instruction on how to manage any malfunctions in the future. Since it is a two car garage the door is very wide and heavy. Lloyd lubricated the coils and tracks and fine tuned the opening and closing of the door. Much more than we expected. Lloyd was very professional and friendly. We are very pleased with the work and would recommend this service to anyone having problems with their garage door.
- Carlos Reverendo
Bedford, MA
Have used company several times and have always been 100% satisfied
- Jane Garland
Lynnfield, MA
Precision was amazing with everything they did starting with my phone call to them. The tech that came on site , Lloyd, was very professional and thorough diagnosing the issue quickly and explaining what he was going to do clearly. Then handling the job in about 30 minutes!!! Very happy with him and Precision! Thanks!!
- Kevin Cardinal
Product:
Arlington, MA
Veterans; staff professional in their work that is performed with care.
- Christine Kalenderian
Waban, MA
Dylan came today for routine service. He did an inspection and lubrication. He explained everything about our doors and what he was checking. He gave us estimates for possible future work including replacing spring and cables, but made it very clear that no additional work was needed now. He was thorough and a pleasure to work with.
- TERRY ROTHCHILD
Holbrook, MA
Mr Dylan Perkins was and always excellent for a second time working on my property great work great attitude very patient very detailed thans Mr Dylan Perkins
- Wesner Alexis
Haverhill, MA
Booked online based on reviews on Thursday pm for a next day appointment. Technician (Justin Rice) arrived ahead of schedule, evaluated and provided a fair and equitable price to do a complete component replacement, spring, rollers, cables and tune up - all with 7 year warranty. Justin, was knowledgeable, friendly and completed the job in a timely manner! Would highly recommend them.
- Rachel Crateau
Methuen, MA
Justin Rice was very professional he knew exactly what was wrong with the doors and fixed it very fast
- Robert Terrio
Quincy, MA
Dylan was great! He was very knowledgeable, professional and efficient in the work he did to address the issue we were having with the garage door openers. Based on this experience, I would confidently recommend Precision Door Service to others in the future.
- Julie M
Weston, MA
Luis was very helpful at explaining the problem we were having which stems from the fact that our garage was built in 1948 and the garage door mechanisms had to be mounted in a much smaller space than usual, thus causing some issues over the past 12 years which is how long ago they were installed.He also explained how to adjust the mechanism if I had future door opening problems.
- patricia lawrence
Marlborough, MA
Quick response Service technician very professional
- Reggie Ashford
Marlborough, MA
Great job. Done fast and very professionally. Thx. A+++
- Marc Eisenstock
Hingham, MA
Great service. Dylan Perkins was efficient , knowledgeable , and explained what was happening and how it would be fixed. Thank you
- Margaret Sampson
(617) 459-4147
(617) 459-4147(508) 925-7701
(508) 925-7701(978) 631-0042
(978) 631-0042(781) 304-4933
(781) 304-4933(978) 357-8486
(978) 357-8486(781) 519-4491
(781) 519-4491License
MA License# 176747
Something about Precision Door’s website presentation and the knowledge of possibilities gave me confidence that this company would know what to do for my 1950s house, and the care both office staff and the artisan who came to check out the space made me very happy to proceed. A year of use has proven the decision and quality of installation. M. J. Doherty, Woburn
- MJ Doherty