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Read what people are saying
about Precision Garage Door

Precision Garage Door of The Greater Boston Metro Area
has received 1466 reviews, averaging 4.99 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very knowledgeable professional. Gave us options to consider. Very comfortable to work with
Beth Rotondo
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Paul Osborne was great! Thank you!
James Coker
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Technician was very professional, identified issues immediately, garage doors work like new now
Tony Fidanos
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Fran was fantastic.He was prompt and professional.He diagnosed the problem,explained the solution and proceeded to do a thorough job.He clearly explained everything.On top of everything he is very personable.I highly recommend him and your company.
Kevin Walsh
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I recently had Precision come to service our garage door. Everything was done to our satisfaction in a thorough and timely fashion. I found that the Technician was very knowledgeable and helpful during his visit. I would highly recommend them to anuone dealing with garage door operational issues.
Gary Bledsoe
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Awesome !!! Quick and easy. Tech was awesome !!!
Bill VanArsdale
Service Provided:
Install Garage Doors
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Had a great experience with tech Jacob. Garage door rollers had been jumping tracks, he replaced tracks & rollers, and installed other new components to make it work better than before. Also did a complete service. Service was quick, on time, and scheduled same day I called. Very impressed with Precision’s service and professionalism.
Steve Snider
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Service was terrific, and efficient. All options were explained thoroughly. Will certainly use Precision when needed.
John Malgieri
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Outstanding service. On time. Everything explained before work started. Accurate quotes.
Keith Yatsuhashi
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Once again Precision was outstanding. I had my choice of prompt appointment times and received a call from the technician letting me know when he would arrive. Fran was very professional and found a creative solution to our issue. Every door is different and he used his ingenuity and skills to make sure our door was working properly again. Many thanks for your great service! I would highly recommend Precision.
JANET BATES
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Prompt Service and early for the appointment window. Very Professional.
Jonathan A Mitchell
Service Provided:
Garage Door Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision was great! They came on schedule, were both friendly and professional, and fixed my door in under an hour. I will be happy to call Precision again if I need them.
Lois McDonald
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Showed up on time. Reviewed all service options and price.
Dick Reale
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I found Mike the service man very professional in his explaining all details of the repair or replacement of my garage door opener. He also notice that my second door needed so minor repair. His work was neat and most professional.
Robert Rivais
Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The installation rep was well organized and professional, he did the installation on time and in time
Eric Sioras
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jonathan did an excellent job repairing my garage door.
Stephen Griffin
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Paul was great! He was efficient, verry helpful, and easy to communicate with.
Martha and Jeff Winokur
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

They were excellent. Our three doors are perfect, everything runs smoothly. We are very happy with their service and work.
Barbara Vernerey
Service Provided:
Install Garage Doors
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I still don’t have my new garage doors installed. I am very disappointed by your customer service, left messages with no reply. I very much appreciate an update since I already paid half the cost. Thank you
Batia Shems
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Five Stars!! Called Precision for a repair based on other reviews I had read, and was not disappointed. Timely service...they actually arrived ahead of schedule and the service tech Mike was awesome..... professional, friendly and knows his stuff! Would highly recommend
David Siebeking
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Prompt professional response to repair of my precision door
SUSAN RABAUT
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Paul Osborne was the ultimate professional. He explained the product clearly, completed the installation very efficiently, and had a friendly personality that instilled confidence. Thank you Paul.
joan mc
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I am very happy with the servjceman, Jacob, who came to look at my garage door. He explained what the issue was and was very clear with my options. When it's time to fix or upgrade the sysrem, I will definitely contact Precision.
Frances Earle
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Service great from initial sales meeting to final installation...Rob and Barry were courteous and completed their work within 2 hours...new garage door and opener work great
David Smith
Service Provided:
Install Garage Doors
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

5 stars. Good job.
Bill Bryant
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

So the repair technician just this minute left and I'll be honest I'm a little surprised. I was quoted $599 for a five year warranty and $799 for a seven year warranty. When I said I'd take the five year the price was re-quoted as $699. I thought it was for the entire job but it was per door, I had two repaired. Anyway the guy was here for less than an hour, maybe 50 minutes. He replaced the springs, some cables and the pulleys from what I can see. He also replace one keypad with an new remote. Total cost was $1633. For less than an hour's work and the materials he replaced it seems extremely expensive. I'm not sure if the cost is really for the warranty but $1600 for fifty minutes of work and a couple components is perhaps the most overpriced transaction I've witnessed in a very very long time.
John Hubbard
A Response from: Walt Arvin

We are sorry that you did not have the experience you expected. As we stated on the phone our parts are superior to those found online, big box stores or those carried by our competitors. That's why we can offer warranties of 5 to 7 years on repairs. Other garage door companies offer 90day or 1-year max on repairs and 1 to 2 years on new doors. We're deeply sorry for any confusion on the price. We're confident that in 5 years you will be happy with the quiet functioning of your garage door and will have peace of mind knowing that should something go wrong we'll pick-up the phone and repair/replace any defective part for free.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great Service & very friendly . Also on time even early!
Shirley Raymond
Service Provided:
Install Garage Doors
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Technician, if you can call him that, was very unprofessional.
Kevin Flaherty
A Response from: Walt Arvin

We are sorry you were not satisfied with the service and the technician. We've tried to reach out to you to discuss the issues, but have not been able to connect. Please return our call as your feed back is important to us as we review all negative assessments with the technicians to try to improve their customer interactions. Please reach out.

Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

From the beginning the process has been great. When Mike came the 1st day to attempt to fix the garage door (without success) until Mike T came and replaced the door the service has been great. Both men did a professional and clean job in a timely fashion. We wouldn’t hesitate to recommend Precision to anyone.
Mary and Don Hatfield
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jacob was very professional and really knew what he was doing during the installation of the new motor, belt drive and all the remotes. A very good technician. I really liked the one day service since I was in dire need for a quick repair. I will not hesitate in recommending Precision to my fellow Homeowners here at Oak Point.
Rocco Fosco
Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
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