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Read what people are saying
about Precision Garage Door

Precision Garage Door of The Greater Boston Metro Area
has received 1445 reviews, averaging 4.99 Stars:
Review:

Paul Osborne was the ultimate professional. He explained the product clearly, completed the installation very efficiently, and had a friendly personality that instilled confidence. Thank you Paul.
joan mc
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

I am very happy with the servjceman, Jacob, who came to look at my garage door. He explained what the issue was and was very clear with my options. When it's time to fix or upgrade the sysrem, I will definitely contact Precision.
Frances Earle
Service Provided:
Garage Door Opener Repair
Review:

Service great from initial sales meeting to final installation...Rob and Barry were courteous and completed their work within 2 hours...new garage door and opener work great
David Smith
Service Provided:
Install Garage Doors
Product:
Garage Door Opener
Review:

5 stars. Good job.
Bill Bryant
Service Provided:
Garage Door Opener Repair
Review:

So the repair technician just this minute left and I'll be honest I'm a little surprised. I was quoted $599 for a five year warranty and $799 for a seven year warranty. When I said I'd take the five year the price was re-quoted as $699. I thought it was for the entire job but it was per door, I had two repaired. Anyway the guy was here for less than an hour, maybe 50 minutes. He replaced the springs, some cables and the pulleys from what I can see. He also replace one keypad with an new remote. Total cost was $1633. For less than an hour's work and the materials he replaced it seems extremely expensive. I'm not sure if the cost is really for the warranty but $1600 for fifty minutes of work and a couple components is perhaps the most overpriced transaction I've witnessed in a very very long time.
John Hubbard
A Response from: Walt Arvin

We are sorry that you did not have the experience you expected. As we stated on the phone our parts are superior to those found online, big box stores or those carried by our competitors. That's why we can offer warranties of 5 to 7 years on repairs. Other garage door companies offer 90day or 1-year max on repairs and 1 to 2 years on new doors. We're deeply sorry for any confusion on the price. We're confident that in 5 years you will be happy with the quiet functioning of your garage door and will have peace of mind knowing that should something go wrong we'll pick-up the phone and repair/replace any defective part for free.

Service Provided:
Garage Door Repair
Review:

Great Service & very friendly . Also on time even early!
Shirley Raymond
Service Provided:
Install Garage Doors
Product:
Garage Door Opener
Review:

Technician, if you can call him that, was very unprofessional.
Kevin Flaherty
A Response from: Walt Arvin

We are sorry you were not satisfied with the service and the technician. We've tried to reach out to you to discuss the issues, but have not been able to connect. Please return our call as your feed back is important to us as we review all negative assessments with the technicians to try to improve their customer interactions. Please reach out.

Service Provided:
Garage Door Opener Repair
Review:

From the beginning the process has been great. When Mike came the 1st day to attempt to fix the garage door (without success) until Mike T came and replaced the door the service has been great. Both men did a professional and clean job in a timely fashion. We wouldn’t hesitate to recommend Precision to anyone.
Mary and Don Hatfield
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Jacob was very professional and really knew what he was doing during the installation of the new motor, belt drive and all the remotes. A very good technician. I really liked the one day service since I was in dire need for a quick repair. I will not hesitate in recommending Precision to my fellow Homeowners here at Oak Point.
Rocco Fosco
Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
Review:

Mike was great! Professional, courteous and friendly. He did a wonderful job. Thank you!
Shobha Govindan
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Last year I had a garage door opener installed. This year it stopped working due to a manufacturing defect. Precision door came out and identified the issue and covered it fully under warranty. Very impressed with their service and attitude. I HIGHLY recommend them to everyone.
Allan Coady
Service Provided:
Garage Door Opener Install
Review:

I am a very satisfied customer from Marblehead MA. I will give Precision 5 stars all the way- very efficient, keeps their word about dates and promises - offerred me different choices to fit my budget- They even offerred me a cheaper choice than what I originally chose- Every one I dealt with, may be five souls- on the phone or in person had been very professional and honest- and kept their word- proposed dates, materials, cost estimates - This is a well run company - I hope they can continue to be this good in the future- Generally we do not see that though, they get bigger and bigger and get worse in personal care and commitments- I hope this will not happen to Precision - any time soon- FIVE STARS NOW July, 2019
Kevin Koshy, Marblehead, MA
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Tech was very nice and polite with all the family members. Its a guy that if we need something with our garage door, he make a huge diference. Great job guys!!
Bruno Fernandes
Service Provided:
Garage Door Repair
Product:
Rollers
Review:

I love the door--nice looking and easy to manage. Very fine young man who installed it. Polite, helpful, pleasant.
Dolores Burton
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Technician Mike M. called ahead & was able to arrive 1 hr. earlier than scheduled (worked out great for me!.) Basically rebuilt 1 of my 2 garage doors; cleaned/lubed/balanced both. The quality of parts he used were much higher than the OEM parts they replaced: cast-iron (as opposed to stamped steel) pulleys; heavier-duty cables; sealed bearing rollers, etc. He worked quickly & efficiently. I'm very happy with the work performed by Mike & Precision, & will get Mike back out here when the 2nd door inevitably needs a rebuild.
Mark Cherry
Service Provided:
Garage Door Repair
Product:
Springs
Review:

I was initially impressed that the company sent me photos of the workmen who might come, saying "Don't invite strangers into your home.". The people who have come to service my garage door have been polite, efficient, professional, and really knew how to diagnose a problem. Both (two years apart) have worked quickly to make the door work better, besides getting rid of the problem that I called about.
Sandra Anagnostakis
Service Provided:
Garage Door Opener Repair
Review:

Excellent service, have used several times. Will compare your quote
Peter Brajer
Service Provided:
Garage Door Repair
Product:
Garage Doors
Review:

Outstanding job in all respects. Haven't even thought of using anyone else for a number of years, and the job done today reconfirmed my trust is well founded.
Jim Diment
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Date: 06/28/2019
Garage Door Repair
,
Review:

This is the second time my new garage door has broken since it was installed a number of months ago. The break-downs have been attributed to faulty wiring during the initial installation. The first time the door broke down, the repair didn't work. The staff has been polite, but I am concerned about the quality of the installation.
Jim O'Connell
Service Provided:
Garage Door Repair
Review:

professional, knowledgable, helpful... overall great service. would highly reccomend
Francis Decker
Service Provided:
Garage Door Opener Repair
Review:

Paul did an excellent job. He came here on time, and finished efficiently. I needed new springs, new rollers, etc. My garage door operates smoothly now.
Joseph Callerame
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Service and technicians were excellent. Five stars. Randy Easton
Randy Easton
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Mike was great. We have a very old door and when 1 spring broke nothing worked. Mike showed up on time. He did all he could to remove the old spring. It was about 40 years old so that task was impossible. We agreed to purchase a new door. Mike was very helpful in this process. When we made our choice, it will be 3 weeks before it can be installed so Mike tried again to just fix it temporarily for the 3 weeks but again the spring was not coming out. So we are waiting for our new door. We are very happy to have contacted Precision and look forward to the installation. We would recommend Precision.
Mary and Don Hatfield
Service Provided:
Garage Door Repair
Product:
Garage Doors
Review:

Great service and all options explained thoroughly. Great technician, very personable and showed up early! Efficient and good work. Will use this company again!
Kathleen Shure
Service Provided:
Garage Door Opener Install
Product:
Opener
Review:

This is the second time I have used your company. Very happy with the results and the Tech was great
Donna Reid
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Mike was awesome. Instant quote. Very professional. Nice guy. Very happy.
Mario Tierno
Service Provided:
Broken Garage Door Spring Repair
Review:

great job repairing garage door opener.
Edmond Hebert
Service Provided:
Garage Door Opener Repair
Review:

Rob was my technician and I have never seen a guy that was so well organized and neat in his work. He cleaned up as he went along and when he was totally done install the doors and openers all he had to clean up was his tools. I still need the decorative window trim for one garage door which did not arrive with the door. Rob assured me that as soon as it came into the shop he would bring it out and install it. If the doors last as long as the service was good, I will have many years of good use. Thank you Rob and Precision !!
Jean Huckestein
Service Provided:
Install Garage Doors
Product:
Garage Door Opener
Review:

Mike Maghakian was an outstanding tech. My expectations were surpassed and that does not in todays world. Thanks David Maggio
David Maggio
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Review:

Recently moved to this area and relying on ads and reviews to find service companies. I was really pleased from my first call to request service ( 6pm on a Saturday) and actually spoke to a very helpful guy who scheduled me right away. The tech came when scheduled, performed the repair and the price was very reasonable! Couldn’t ask for more! Thanks to all involved in my transaction!
Kerrie Clark
Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
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