Garage Door Repair in Metrowest, MA - Page 10

Lynn Davis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The springs on our electric garage door were stretching out. One set was worse than the other. We were able to het an appointment fairly quickly. We called on a Friday and hit an appointment for the following Monday. I appreciated getting a text message with the name and photo of the person coming to do this repair. It out my mind at ease to know who was coming. Jesse, our garage door repairman arrived a little bit earlier, but had notified us prior to arriving to let us know. He was very personable, professional, efficient and instructive. He assessed the situation, told us what needed to be done and gave us the price for the labor and parts. He should us where we needed to lubricate the rails and the hinges on the door, and how frequently we should do this. He told us what type of lubricant to use and explained why this particular type is most effective. Jesse completed the work in a timely manner and left the areas where he worked clean.

KG

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We were very happy to get same day service as we were expecting to have to wait at least a few days. Technician was prompt, courteous and very knowledgeable. While we could’ve repaired the system we had, it was old and we knew it was time. Ron also did a quick fix to our garage door. Very happy with the service. We would definitely use Pecision Door Service again.

Warren O'Cause

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Mike called and asked if he could arrive early to do the job! WOW!! Mike did a fantastic job, he is fast, professional, courteous and knows his products. I will definitely use Precision for future work.

Jim Salvie

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very professional and arrived on time. Estimate before work started and stuck to it. Very quick

Frank Mauro

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jacob ,my Service Technician, and I reviewed my concerns. He reviewed the problem with me and offered me three options to remedy my issue. There was no attempt to oversell. Once I selected my course of action, he performed the repair in a prompt and professional manner. I am very pleased with the results.

Frank Maddallo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The service person was great - sorry I forgot his name- but he was professional new his stuff actually came early and finished up faster than I can link it was a great job done well I have no complaints and would recommend them to anyone

DS

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jesse was extremely punctual, professional and pleasant. He got the job done right away. I will recommend you and will definitely use you again! Thanks for the excellent service.

Charles Bergeron

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was really impressed with the service I received today. The technician was knowledgeable, patient, friendly, and really very kind. He was also very thorough, double and triple checking that everything worked and was set up properly before he left. Would highly recommend.

Pam Keene

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I called one other co. & they were going to charge for an estimate- I did not like that. I was happy from the start when I placed a call to you. Jacob stopped by for an estimate today. He was wonderful, pleasant, knowledgeable, professional, and I felt very comfortable with him. A worker that loves dogs is always a plus for me. Happy to do business with your co. as a result of meeting Jacob. Pam Keene

Ben Adida

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great service, great explanations. Everything works well now.

Jeffery Hamburger

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Simple straightforward fast

Luke Wade

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was very happy Paul Osborne who came out to look at my project and to give me a price . I feel comfortable talking to Paul who came out . Thank you luke

Chuck Quinn

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great job! Jacob came the same day I called and did a great job repairing my broken door. A+

Steve Keledjian

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Needed some warranty work done on one of garage doors. Precision was quick to set up an appointment and my technician arrived 15 minutes earlier than expected. Very happy with the service and quality of work performed. Thank you!

Betsy Nurczynski

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had heard that Precision was good…they were not only good but excellent! I will definitely recommend. Jacob, the tech, was awesome…on time, efficient, cordial you name it!

DG

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Called Precision for a broken door cable I was surprised at their quick response of their technician. Called on Monday and the service was scheduled for Tuesday afternoon. I opted for the complete "rebuild" service which was was a change out of Cables, Rollers, Springs, etc. I was a bit taken back by the price I thought 699.00 was a bit high but hey what isn't expensive these days? I will say my door is operating smoothly and much quieter now!

Danielle Adler

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I chose this company because I had seen their trucks in my area. Mike M. surpassed my expectations. He was professional and mindful of Covid. I appreciate the professionalism and care to resolve my issue and educate me on how to prevent future issues and care for my garage doors. I will request Mike for every future service!

Noreen Zaman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I would give Paul 10 stars if it was possible because of how he engaged with my garage door obsessed child. He answered numerous questions, and was kind and encouraging through the whole process. This was definitely the highlight of my child's year! With regard to the actual service, Paul was knowledgeable and prompt. He clearly laid out our options for repair or replacement with information about the warranties. He was friendly and cheerful, and did not try to push more services than we wanted. Thank you, Paul and Precision! We will definitely be repeat customers!

David Murachver

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Service person Jacob was timely, professional and competent. He was able to diagnose and remedy the cable and pulley problem.

Richard Spellman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great job. Gave me all the information I needed to make a decision to replace my two openers.

Paul

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jacob was very professional and, above all, very knowledgeable. He was able to rebuild not one but two complete garage door lifts. When he found that more work was need than expected, he informed of options and his ability to complete the work at the same appointment. It is also great to know that New England Garage Doors employ our veterans.

Darren Thraen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Everything was perfect from the estimate to the job, service and price. My technician named Paul was punctual, informative and thorough. I would recommend precision door to everyone.

Oz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jacob arrived on time, explained the recommended repair, quoted the repair cost, replaced the springs, lubricated the springs and all rails. Excellent job, strongly recommended, two-year warranty, same day service.

Deb Prebensen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jacob was very helpful explaining what would be necessary to install a new garage door.

Jeff Plante

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Prompt response was very much appreciated. Jacob did great reviewing our options and providing I interim service we needed. Looking forward to having new doors installed. Thank you - well done.

Laurie Stanton

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent reliable service

Fred Ramos

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very happy with Jacob’s service. My garage doors were very noisy. Jacob arrived on time, diagnosed the issue, explained the options, costs, pros, cons and recommendation. Then completed the job same day. Great experience.

Cynthia Casey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Responsive, professional and efficient! Easy breezy decision...PRECISION! Thank you Jacob ????

ROBIN ROSENCRANZ

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jake was very efficient and pleasant. I would definitely recommend Precision Door.

Joanne Brody

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

This is the second time using this company and I had another great experience. Jacob called to see if he could come early. When does that ever happen with a service person! He was professional, explained my options in very clear detail and completed the installation of my new opener in under an hour. I will absolutely use these folks again in the future. Thanks Jacob for a job well done!