Garage Door Repair in Metrowest, MA - Page 11

Steven Ratnofsky

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My garage door was making a loud noise when it closed and I thought it would come off the tracks. Jacob Krummel came to repair. He inspected all and said there was nothing structural that needed a major repair or upgrade and fixed the problem. He did not recommend changing the rollers which were good for many more cycles and said to wait until the spring breaks and then they will use an upgrade kit which ultimately will be less costly than replacing single parts now. I'm quite happy with the service and recommend the company and especially the technician.

Peter Schofield

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jason was on time, professional and polite. Great recommendations and no hard sell. Repairs completed and a reasonable price.

Elenore Peters

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Prompt service. Technician arrived early and he quickly determined that the opener could be repaired. He repaired at once.

Rich Nolet

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Paul came on time, diagnosed the problem quickly and it was fixed promptly. Very satisfied with the work!

Carol Gahan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Professional, polite, quality and reasonable price.

dan robinson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great service. Thank you!

Thomas Vittorioso

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I called a couple of companies when I called Precision I get an immediate & positive response from the receptionist she took down all the information I could provide about our problem with our garage door, she put me on hold for a couple of minutes came back asked me if I was going to be home, OF COURSE IT'S SNOWING, she told me a mechanic/technician would be calling in 45 - 60 minutes to let us know when he would be arriving. the technician called arrived with in the hour he had just completed a call near by. Paul, the technician was a real Pro surveyed the problem with me and my wife within the hour our door was fixed operating like brand new, smooth and quiet. we are totally satisfied - job well done

Christopher Dallas

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Service was quick, efficient, and well done.

John Dunton

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Good communication throughout; I knew when tech was on the way, he arrived on time, was careful to observe health protocols, and worked efficiently. He taught me several important maintenance tips, things that might have avoided a service call. Fairly priced. I’ll definitely use them again if it becomes necessary.

Paula

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very professional and courteous service. Everything was precisely explained. Would recommend this service to others!

Susan Driscoll

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Was able to get same day service. Great tech. Found problem right away. Very professional. Would highly recommend them.

Stephen Young

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had carelessly damaged one of my garage doors, hitting it with my car's bumper, warping the bottom 12 inches of the track badly, ripping mounts out of the door and wall, and knocking the safety sensor light off of its bracket. A pair of friends began to bend the damaged section of the track back into shape, but gave up after half an hour. My wife and I managed a bit of forward progress in the next few hours, but we could not straighten the track. Over the next three days I called numerous companies claiming they provided the best garage door replacement and repair service in the area. One representative came, took photographs, and gave us a proposal for approximately three times the cost of the successful repair by Precision "because you have to buy 2 replacement sets of tracks. Nobody will sell you just one track." Another company said they could send somebody out to look at my problem in 2 weeks. Precision had a fully stocked van in my driveway on the same day I made my request for service -- half an hour earlier than promised -- and an expert technician restored the track to its proper shape and who beyond all of our expectations remounted the safety system optics on a new bracket and had the door fully operational in 20 minutes, at a fraction of the times and prices quoted by other organizations. Two of my 27 year old garage doors are due for replacement and upgrade in the next couple of years. The technician explained the options to us without pressure or hyperbole. When the time comes, we know who to contact.

Linda Wheeler

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Team member Paul O. was prompt and professional! I knew springs were needed and he advised cables and roller replacement to correct other problems. Appreciated his advice and Paul left my garage spotless! I highly recommend Precision Door Service!

James Richardson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great overall service! On time, with excellent products and very courteous and professional personnel make for a wonderful experience for the homeowner. Precision has serviced all three of my garage doors and installed new openers and I couldn't be happier. Thank you!

Timothy Doyle

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The man that came out to my house was very professional. He showed me exactly what was wrong and explained he could repair it but because of the age of the thing and winter coming along I decided to change it to a newer and better model . He was helpful in telling me the difference in systems which helped me to decide what to get. I like the new garage door opener now. Great work and cleaned up after himself . Jacob is a great asset to your company

Mr. Bernard Shuman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jacob is at fabulous young man! Great rep for your company! They woman in the the office is great too.

David Edelson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thank you Precision Door! We just had new garage doors, garage door openers and all related work completed at our home. The work was completed thoroughly and exceptionally well. We love our new doors and openers. This is an excellent company and terrific team I highly recommend.

Robert Clapp

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Five Stars. Jacob was great!!

Eric H

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jacob was awesome, very efficient repair with great customer service. Also, provided some recommendations on maintaining healthy garage door function.

Aaron Sinder

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great service!! Love our service person, very helpful and explains everything to us...including preventative maintenance, which is very helpful.

Joe Ribaudo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jacob Krummel was amazing. He took the time to explain why my old doors and openers were breaking and then explained all of my options for repair or installing new openers. He was polite, professional, and efficient. Once he finished the installation, he made sure to program all of our remotes and show me all of the features of the new openers! It’s safe to say that I have a new garage door company!

Gary Potagal

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Door works like new, easy process. *Very* knowledge, professional technician.

Caroline Palma

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Paul was knowledgeable, pleasant, accommodating, and on time. A pleasure to do business with. I will recommend him and the company going forward. Salesman Tom was great too. Thanks for a job well done.

RICHARD WALSH

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent service on short notice . 5 Stars to Jacob as well , pleasant ,knowledgable, repaired our door in no time .

Wayne Bearce

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

There are many important aspects to a repair call. Being on time, performing the required work quickly and efficiently, and being "professional/personable". Precision gets high marks for all these, and our technician, Jacaob, was excellent. 1st thing he did was don a mask, and practiced social distancing throughout the service call. That is also appreciated! Jacob has a great demeanor, explained everything he did, and is a credit to your business. Very pleased!

Richard Gordon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jacob, my technician, did a wonderful job in every way. He explained everything patiently and clearly. His work was first-rate Took the time to make small adjustments, lubricate the moving parts and double check the connections. He was also friendly and cheerful. Was extremely careful about Covid19 guidelines. This man is a jewel and it seems that your company's approach helps him be that way. Would give more than 5 stars if I could.

Robert Mcguirk

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Outstanding service, excellent job!!

Vicky Caburian

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Paul was professional, friendly and informative. He gave great tips on maintaining a "healthy" door. Thank you for the great service.

Josephine Emmert

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jacob, did a fantastic job and very respectful with social distancing!

Mike Willoughby

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Professional service and repair done quickly, effectively and fairly. Highly recommend!