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about Precision Garage Door in:
Metrowest Area, MA
Precision Garage Door of New Englandhas received 797 reviews, averaging 4.91 Stars:
Lexington, MA
Hudson, MA
Great service, great communication, great price and very friendly employees, not much more you can ask for
- Patrick Kelley
Product:
Franklin, MA
Mike was Terrific! He called to let me know when he would be at my home. He explained everything & was very professional. I highly recommend Mike. The only issue was I had to wait 7 days for an appointment.
- Maura Cousar
Thanks for your business and review. We apologize about the delays in our schedule. The extremely cold weather has impacted the demand beyond normal peak. We are working as hard as we can to work through the schedule as quickly as possible. Thank you for your patience.
Product:
Concord, MA
Simply outstanding. In about 80 minutes, the garage door opener was complete repaired and the springs and bearings for the door replaced - all with in 15 degree weather. I'm impressed.
- Doug Ellis
Waltham, MA
My technician worked in freezing weather to install my new garage motor. He patiently explained my options. He was efficient and polite. He cleaned up before he left.
- Gale Osgerby
Product:
Walpole, MA
Easy company to work with! Technician called when a few minutes late! Reviewed repair needed and gave cost upfront no hard sell for more than necessary! Would recommend this company
- Linda Wentzell
Foxborough, MA
I got a little impatient and and couldn't wait for the door to fully open before backing my new SUV into the garage. As a result I knocked my door off the house. A little help from Google and one phone call and 2 hours later Mike Thurber arrived and fixed my door with in an hour. Mike was a great guy to deal with, very knowledgeable and courtesy. After fixing my door he pointed out some possible future maintenance of replacing my door rollers. I figured that since he was there I would take a preventative step and replace the rollers. Glad I did, the doors are virtually quiet when opening or closing! I would strongly recommend Mike and OGPDS!
- Bob Cavanaugh
Product:
Wrentham, MA
Mike was very professional and answered all my questions. The job was done well and he was very neat.
- Wally
Product:
Belmont, MA
I am completely satisfied with the service I received. Mike T. was prompt, courteous and extremely competent. He gave me the information I needed to make an informed decision without pressuring me to buy a new garage door opener. Then he proceeded to install it. I was impressed that he had everything he needed to complete the job that day. I'm delighted with my new opener, and so are my tenants. I'm also relieved to know that we have safety features not available on my 40+ year old opener.
- Rosemary Oliva
Product:
Waltham, MA
Precision earned a 5 star rating with its exemplary service today. The technician clearly knew the products thoroughly and made a quick diagnosis. Addressing me in a courteous and professional manner he explained what the problem was and the options to handle it. Everything was made clear, I knew what the cost would be and once I approved the work, he completed it efficiently and left everything in perfect order. Then he provided instruction on the new motor package from touch pad to an overview of remote access. We were very happy to invest in a quality product delivered with so little stress. I would recommend Precision without hesitation. Thank you for a well done job.
- Toby Provencher
Product:
Lexington, MA
5 Stars. I read their ad on the internet and was attracted by it. Here is a company that does exactly what they advertise. A superb technician [Mike} installed our door closer. Could not ask for better quality of workmanship and service. Believe me my standards for workmanship are very very high and Mike even exceeded them. He also answered all my questions [some technical] and made sure that I had all the information I needed before he left. Highly recommend them for garage door work. These people are exceptional.
- Hank Buccigross
Ashland, MA
Paul was fantastic. He was on time and very informative about our options. He clearly knew his info well and was easy to speak with. This is the kind of customer service that creates repeat customers.
- Dan Chapman
Westwood, MA
Great service - on time, in and out, garage door working again.
- Ethan Phillips
Product:
Ashland, MA
Paul was awesome in explaining everything with my garage door situation. Precision was recommended by my mother who used you last summer. I will absolutely recommend you in the future and feel secure knowing that if and when I may need additional work I can call precision. Paul was thorough and very neat and completed the new door opener in no time! Thank you Paul and precision!
- Trisha Young
Product:
Weston, MA
Excellent work Very professional
- Syed Razvi
Hudson, MA
Job done as scheduled. Paul effectively overhauled our garage in an hour and a half at a reasonable price. Precision was highly recommended to me by an owner in our community. I would also recommend Precision.
- Jerry King
Waltham, MA
Great idea about pictures of the men that are coming to your home. Had an hole new door put in. Great price. The installer was well trained, very nice, and thought of something that would make me happier with my new door. And then made it happen. I was very happy with this company. Thank you, Erica Mitchell
- Erica Wells
Waban, MA
Could not be more pleased. The quality of service exceeded my expectations.
- Jerry Knoff
Holliston, MA
Paul was great, very professional, extremely knowledgeable, very helpful. Great service.
- Karen Mccall
Weston, MA
Thums up for Mike , great job. My customer is very happy, thank you
- Manuel Goldenberg
Hudson, MA
I called and was given an appointment that met my needs. They came when they said they would and fixed the problem I was having with my door. Great service.
- David Cesario
Acton, MA
We had made several attempts to get our garage door working again, using several random garage door guys. Precision showed up and successfully fixed the neighbour's door, so we booked him to check ours. He quickly identified it as a circuit board problem, had the part and was able to replace it on the spot, and 'presto' the door is working again. Thanks Paul! Great job.
- Dan Weaver
Hudson, MA
I couldn't be more pleased with Precision and there products. Your installer was great. He discussed every with us before he went to work . He new what he was doing and in no time had the door working again. We would like to thank him for his service.
- George Lapierre
Product:
Marlborough, MA
We've never had a bad experience with Precision. Chris is a real ball of energy and has a great attitude. We love doing business with them.
- Henry DeBardeleben
Maynard, MA
Paul was great. Arrived right on time, told me the best thing I needed to do to fix my noisy garage door and the best option for me to do to save the most money. I couldn't believe how fast he did everything in. My daughter needs a new garage and I will definitely be calling Precision
- Mary Gately
Product:
Natick, MA
I had a broken spring on my garage door. I called another company first and they told me it would take four days to repair. I then called Precision. Paul arrived within hours and quickly replaced both springs. Five star service at a fair price!
- Dave
Product:
Lexington, MA
I have been very happy with their service. They come promptly, provide good service and their people are polite and thorough.
- Martha Pavlakis
Westwood, MA
Great job never worked so good your young man did great job thanks Bob Smith
- Robert Smith
Framingham, MA
Paul came to my house, called to let me know exactly when. Did a spectacular job!
- Barbara Freedman
Product:
Foxborough, MA
Mike was very professional and kept us informed throughout the repair process. In a very short time, Mike installed a new liftmaster garage door opener and went over everything that we needed to know for proper operation.
- Bernie Tully
Product:
(617) 459-4147
(617) 459-4147(508) 925-7701
(508) 925-7701(978) 631-0042
(978) 631-0042(781) 304-4933
(781) 304-4933(978) 357-8486
(978) 357-8486(781) 519-4491
(781) 519-4491License
MA License# 176747
Service technician assessed my situation, made a recommendation, walked me through a multi-page glossy brochure showing a variety of door styles, and once I made a decision, took measurements and gave me a firm quote. He also pointed out that one model was at a bargain price this month and would rise in price in 2018. (The fellow who came to my house was Barry Williams -- confident and convincing.) The next day, Precision called me to double-check the components of my order, get a deposit, and agree on an installation date. They gave me a reminder call the day before installation, which was an incentive for me to clean out the garage of all those items I had stored there because one day I might need them. I was fortunate to have their best installation team -- Rob and Orlando. They were a real pleasure to work with, even placing door handles to match my height and reach to enable me to open and close the door in the event of power failure. They also showed me how to maintain the door mechanism in future years. And they cleaned up afterward! An all-around professional company, with a motivated staff.
- Richard Glantz