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about Precision Garage Door in:
Metrowest Area, MA
Precision Garage Door of New Englandhas received 854 reviews, averaging 4.92 Stars:
Woburn, MA
Framingham, MA
Ernie was fantastic! Thanks.
- Levinson
Ashland, MA
I was very happy with everything. Hopefully a long time before I need you again. Thank you for being so quick to respond. Happy New Year!
- Bette Mazzarini
Product:
Waltham, MA
I used Precision before for repairs, so I tried to find a current review on line, but had some difficulty locating the Company listing. I finally called the number on my sticker/magnet anyway. I'm glad I did. Gary came out and assessed the situation and I was convinced that he was right that I would be better off putting in a new door than repairing the old door. He explained things in detail, and I liked the idea of energy savings in addition to a better looking door that worked well. So, I upgraded. Ray was the installer, and he was great - very polite, enthusiastic, diligent. He did a great job putting the new door in! And corrected the problem with my old structure that wasn't level. He came early and completed the installation, cleaned up all the old stuff and took it away. Both Gary and Ray were very professional and just real nice to deal with. I was very impressed, and when my Sears door opener stops working eventually, I plan to call Precision. I can't recommend them highly enough. A first rate job, in my view. The new door is great. Thanks Gary and Ray.
- John Collins
Product:
Waltham, MA
Evidently there was some confusion on who is who. Beverly Char is the condo owner and I am her contractor. I would have preferred to have passed the pricing on to her myself but that is fine. Our relationship is such that I will just bill her separately for my time. Looking forward to working with you. Ron Lebel
- Beverly Char
We apologize for any confusion and for the extra step you need to take regarding your client. I hope your customer is happy with the door.
Product:
Hudson, MA
I did not have to wait for a service call--service arrived within a couple of days of my calling. Jason was very prompt, he assessed the problem quickly, gave me the various options. Though more money than I had anticipated, I opted for the major repair, which Jason did very efficiently because all the repair parts were carried on his truck--thank you!!
- Jane Freedman
Acton, MA
Tom arrived precisely at 9am and quickly diagnosed the problem. He carefully showed me the issues and proposed a few solutions. Tom expertly repaired the faulty garage door and went the extra distance to examine and lubricate my other two garage doors. I will gladly recommend Precision to neighbors and friends.
- Phillip George
Product:
Waban, MA
Very fast and efficient service. Came up with an innovative solution to the problem of replacing the rubber at the bottom of the garage door. Cost a little more than I thought I would have to pay, but I'm confident it will be worth it.
- Lewis Schneider
Shirley, MA
Thank you for the excellent and timely service. The technician was professional, polite, and helpful. I definately intend to purchase new garages doors from your company in the near future and I would be more than happy to recommend your service to others.
- Danny O\'Neal
Franklin, MA
I just had Precision Door Service perform a repair on my garage door openrs, they adjusted the tension belt and adjusted the track so the door would close properly. The technician was very professional and very experienced. The price was fair and they did a great job. I would defenitley reffer them to friends and fsmily
- Bob Booker
Franklin, MA
Ernie was unable to make scheduled appointment due to unforseen circumstances at a prior appointment. He called to apologize and rescheduled for a day and time of my convenience. Following installation of the door opener w/battery backup he took the time to walk me through the operational procedures and answer all my questions clearly and concisely. He also made maintenance recommendations to improve the smooth operation of the opener for years to come. I would gladly refer neighbors and friends to your company.
- Ray Granda
Hudson, MA
Our garage door "screaming Mimi" has been a source of irritation since we moved into our home. When we saw the offer for a tune up we decided to give your company a try. One of the best moves we've made lately. Your garage engineer did a great job. He was on time, very pleasant and knew what he was doing. Our door is now very quiet. In fact, when I went out tonight it shocked me with its lack of noise! We will be happy to have you listed in our 150 unit condo repair recommendations list. Now, the only problem will be I'll have to go into the house for help taking groceries out of the car. Our garage door, thanks to you, now does not announce "she home".
- Joanne Doherty
Lincoln, MA
Thanks for the fine service. Joe was professional, considerate and skilled in his work--an excellent job. We appreciated the good value of what was done for our garage door and the opportunity to benefit from the offer of AAA-Precision Garage Door Service.
- Melvin Bernstein
Product:
Franklin, MA
Technician Tom Rinaldi was Prompt, Courteous, Efficient, Experienced. Very satisfied with Precision's service.
- E.H. & Judith Cook
Product:
Framingham, MA
Really a great professional job. I liked the fact that Joe came on time, cleaned up and was super. I wish all of my repairmen could be like this. Nice job all around and great value as well.
- Diana Gazzolo
Waltham, MA
I was very pleased with the service and decided to replace the garage door at this time to upgrade the equipment and help with energy conservation. Gary was very helpful and took the time to explain everything in a very understandable manner. He also provided a temporary repair, so I can use the door for the week or so it will take to install the new door. Everything was handled in a very professional manner. I am pleased with Precision
- John Collins
Product:
Dedham, MA
Tom was prompt and professional. He carefully inspected the door and its mechanisms and offered options. He replaced the broken or worn parts quickly and even installed some missing bolts. He finished by lubricating all the moving parts and made sure that everything was working properly before he left.
- Joseph D\'Amico
Acton, MA
Gary showed up when promised. He quickly identified the problem with my garage door, provided me with several options and did exactly what I asked. I felt very comfortable with his recommendation and felt he was honest and knew what he was doing. Door runs smoothly and I love the peace of mind the warranty give me.
- Debbie P
Dedham, MA
I was promised the first appointment. You did call to tell me that traffic was going to delay your technician's arrival, but I really needed to get to work. Once he arrived (25 minutes late) he did quickly fix the door. It's been 3 weeks and everything seems to be working fine. In the end I am satisfied with the service you provided.
- Chester W
Holliston, MA
I had one side of my spring/cable broken. The smallest estimate was $379 and the largest was $699. I could not afford these repairs at this time but just wanted everyone to know what type of money you are looking at to do these repairs. They had to charge me $79 to come out to my house which is refundable if I go ahead with the work in the future (not sure how long future is). The Technician was very professional. I really had no idea how expensive these garage doors are to repair and therefore my post.
- John Rizoli
To be fair, there was a lot was wrong with Mr. Rizoli's door. The $379 price included the $79 service fee, springs, new safety cables, and new lift cables. Also the $699 option rebuilt his whole door and came with a 7 year warranty. Our competitors typically only give a 1 year warranty on their parts and labor when they install a new door. Thank you Mr. Rizoli for calling us back and going with the first option. We appreciate your business and your recognizing that we do provide a great deal of value.
Ashland, MA
AAA special was a good value. Roller replacement and tune up for both doors. Everything was done in a professional manner. Excellent communication. Would not hesitate to use this company again.
- Mitchell Greenblatt
Product:
Newton, MA
We are very happy that we called Precision Door. Your technician (Gary) lived up to all the positive reviews that we read. He knows his stuff and had the door operational within 20 minutes.
- Barney D
Acton, MA
Thank you! Matt is very professional.
- J Chen
Waban, MA
We had a great experience with Tom Rinaldi as our technician. Tom called prior to coming to let us know he would be a few minutes later than scheduled. When he came, he told us what was necessary to fix our very old garage door without too much of an investment since we use this garage for storage only. Tom was fast, professional and very helpful. Our very old door works quite smoothly now with its new springs, pulleys and cables. Thank you Tom for your great service and thank you Precision Door Services. We would not hesitate to use your services, again!
- Beverly Shlager
Marlborough, MA
My call for service was not really necessary - I was concerned about power outages in my basement that I thought might be related to the newly installed door, but they were unrelated. Matt was on time and very helpful with his assessment, very professional and courteous with some advice on further troubleshooting/ power surge protection. It's unfortunate that I had to pay a service fee ($79) for something that I should have been able to figure out myself, but I appreciate his time. Thanks, Meg N.
- Meg Nemitz
Waltham, MA
I'm glad I went to the Waltham yellow pages and liked the add And got the door fixed the same day. Repair man new what the problem was and fixed it (very pleasant service man). I logged your co in my I phone... thanked the service man for a job well done. I'm very happy with the job. Bill
- william timmins
Franklin, MA
Precision Door roller replacement was a AAA deal. I was hopeful of having not only the advertised deal but also an assessment of the current condition of the door, the opener system and what my options were for replacement. Tom exceeded my expectations! Very friendly, knowledgable, and helpful. I highly recommend this service. He was early and efficient! Great experience. I will be calling you all back when it
- Lyn McMahon
Lexington, MA
I called Precision door to fix the garage doors in my new house. I had used them before and am just as pleased this time as I was last time. Both experiences were great from start to finish. These guys may be a little expensive, but the doors are so quiet that I would use them any time.
- Randy L
Newton, MA
The door sound great (meaning I can barely hear it). That's a huge change. Thank You!!!
- Naggy
Belmont, MA
Both the technician who originally visited when the order was placed, and the technicians who made the installation were timely, friendly, competent, and explained the problem and solutions. Job was completed efficiently, and the job site left clean and neat.
- Joshua Alper
Product:
License
MA License# 176747
The service was prompt and Jason fixed the garage door quickly. I would reccomend your company to any one who is need of repair or who is looking for a new garage door
- Jutta Malden