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Garage Door Repair Reviews in New England (Page 67)
Precision Garage Door of New Englandhas received 2314 reviews, averaging 4.91 Stars:
Derry, NH
Acton, MA
Thank you! Matt is very professional.
- J Chen
Waban, MA
We had a great experience with Tom Rinaldi as our technician. Tom called prior to coming to let us know he would be a few minutes later than scheduled. When he came, he told us what was necessary to fix our very old garage door without too much of an investment since we use this garage for storage only. Tom was fast, professional and very helpful. Our very old door works quite smoothly now with its new springs, pulleys and cables. Thank you Tom for your great service and thank you Precision Door Services. We would not hesitate to use your services, again!
- Beverly Shlager
Marshfield, MA
The representative from Precision was excellent. Fast, friendly service and knew exactly what to do. I recomnmend them highly.
- Donald Pacheco
Product:
Chelmsford, MA
Techician arrived early and was able to fix our door within 20 minutes. I was amazed that the parts he needed - 2 large springs- were in the van. This is the second transaction we have had with Presicion in 5 months - the first was a new automatic opener (I guess the door is showing its age)and both times the tecnician was excellent and the van well stocked with all the necessary parts. Hope this is the last thing the door needs for a while, but if not, we will certainly call Precision again.
- Brenda Morris
Marlborough, MA
My call for service was not really necessary - I was concerned about power outages in my basement that I thought might be related to the newly installed door, but they were unrelated. Matt was on time and very helpful with his assessment, very professional and courteous with some advice on further troubleshooting/ power surge protection. It's unfortunate that I had to pay a service fee ($79) for something that I should have been able to figure out myself, but I appreciate his time. Thanks, Meg N.
- Meg Nemitz
Worcester, MA
I was very happy with the service and promptness with which my new garage door and open were installed. I would recommend your company to anyone.
- Elaine Bourgeois
Waltham, MA
I'm glad I went to the Waltham yellow pages and liked the add And got the door fixed the same day. Repair man new what the problem was and fixed it (very pleasant service man). I logged your co in my I phone... thanked the service man for a job well done. I'm very happy with the job. Bill
- william timmins
Quincy, MA
We bought the AAA special which included new rollers and a tune up. The technician (Gary) showed up right when they said he would and did a complete diagnosis of both of our doors. He had several recommendations, which we agreed to have done. $350 later both doors work better than when they were newly installed 5 years ago. Great deal, great technician, and great company!
- K Kroner
Lunenburg, MA
WONDERFUL EXPERIENCE WITH GARY! INFORMATIVE AND WE LEARNED ALOT ABOUT WHAT WE WANT TO DO.
- Michael Tully
Chelsea, MA
I choose Precision because they could be there the quickest. But now we will call Precision because of the professional way they resolved our problem. Tom was absolutely outstanding in performance, appearance, knowledge, and personality. What a pleasure to have Tom a true professional come to our home. In my opinion we received the best service available in garage door repair. Our experience was a full 5 stars out of 5 stars.
- Cory
Derry, NH
Mike was very nice, pleasant and knowledgeable!
- K Marvel
Westford, MA
Excellent Service. Highly reccommend.
- Joe S
Merrimac, MA
Mike is an asset to your company!
- Brock L
Franklin, MA
Precision Door roller replacement was a AAA deal. I was hopeful of having not only the advertised deal but also an assessment of the current condition of the door, the opener system and what my options were for replacement. Tom exceeded my expectations! Very friendly, knowledgable, and helpful. I highly recommend this service. He was early and efficient! Great experience. I will be calling you all back when it
- Lyn McMahon
Derry, NH
Mike was great. He did his job right and was very courteous with me and explaining everything. He went above and beyond the regular service call. Great Job.
- John R
Lexington, MA
I called Precision door to fix the garage doors in my new house. I had used them before and am just as pleased this time as I was last time. Both experiences were great from start to finish. These guys may be a little expensive, but the doors are so quiet that I would use them any time.
- Randy L
Littleton, MA
Your service technician was great. The price was good and the parts you use are very impressive as is the warranty. I'm a customer for life!
- E Clovis
Bolton, MA
Excellent all around service
- Matthew L
Belmont, MA
Both the technician who originally visited when the order was placed, and the technicians who made the installation were timely, friendly, competent, and explained the problem and solutions. Job was completed efficiently, and the job site left clean and neat.
- Joshua Alper
Product:
Newton, MA
The door sound great (meaning I can barely hear it). That's a huge change. Thank You!!!
- Naggy
Waltham, MA
Called you on a holiday and actually was able to speak to a live person. You came out the next day and solved my problem immediately. Fantastic service and Gary (the service technician) was very knowledge and friendly.
- Tim P
Rutland, MA
Had rebuilds done for both doors...all new hardware (springs, cabels, rollers,...). Matt was very knowledgable and went above and beyond what was needed. When I need to get new doors and/or operators, this company will be the one I call. I had called the original company who installed the doors when the house was built in 2001 and no one (4 days later) has returned my call. This company has great customer service and will work on any aspect that needs done, not just installing new doors, which smaller companies often focus on. All good here!
- Barbara VanRenterghem
Product:
Nashua, NH
The installation crew was excellent and installed the 3 new doors very quickly and left a clean area behind. Appreciate their customer first attitude and excellent work. Also appreciate the veteran discount offered and will highly recommend Precision Door to all my friends. Tom Kelly
- Thomas Kelly
Product:
Ashland, MA
Tom was great; on time, professional and fast. He walked me through all the work before performing the repair and have me options as far as repairs go.
- Jess Granger
Product:
Hudson, MA
No comments provided on card
- Elizabeth F
Hudson, MA
The job was very well done. Very professional. I am very pleased. Keep the guys!
- M. Patten
Brighton, MA
Five stars for Duane -- he was wonderful. He knew what he was talking about and offered additional advice about the quality of the original installation. His assessment of the situation and his initial quote were accurate, and he fixed the door quickly on the second visit and was very professional and respectful both times. However, I'm less than thrilled with Precision Door's pricing policy. I paid the $250 emergency fee the day I broke the door, May 16, to have someone come out and fix it that same day (it was Duane who came out that first time too). I was told that the bottom panel of the door would have to be replaced. So ultimately, I paid $250 to have my garage door closed and unplugged -- something I could and would have done myself. I was then still charged the full $450 price to have the repair done.
- Catherine McCarthy
As it was explained when you booked the call, we charge an emergency service call after 8 pm. 80% of which goes to the technician to pay him for working beyond his normal 10 hour day. To then give you credit for the emergency service fee would make any business sense. Again we are sorry that you were dissapointed with our pricing, but we did give you the option to wait until normal business hours.
Newbury, MA
I am very satisfied with the service and my new Liftmaster opener. Thank you
- Oleg K
Boston, MA
Prompt and excellent service.
- Peter V
License
MA License# 176747
Mike did a wonderful job and was very professional. He explained everything he was going to do. I was expecting it to take at least an hour to fix, and it took him less than 20 minutes to fix.
- NANCY Cordeiro