Garage Door Repair in Metrowest, MA - Page 12

Barry Goldwater

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great company, fantastic people.

CH

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

A brand new system is installed. Everything is pretty well organized!

Andrew Pickett

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Paul Osborne was excellent. On time, knowledgeable and courteous.

Chris Spears

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jacob was great. Very professional and explained what he would be fixing and what caused the original issue.

David Crowley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Technician was well prepared, explained everything, demonstrated proper use and explained potential issues with older door system and how company can fix all matters. Couldn’t be more pleased.

Doris Brennan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

He was on time, efficient, and the job turned out as expected. Exactly what we expected based on your on line info. He even went to the trouble of wiping down everything he touched due to the virus concerns. Good job all around.

Niki Pantazis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Rob did an excellent job replacing my two garage doors. I would highly recommend Precision. Thank you

John Moldenhauer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The web site estimator did not work. After filling out all required information, when I pressed the submit button, the message that was displayed was, “Oops something went wrong” Due to that, my quote was delayed by a few weeks. The web site did contain good information.

Georgie Goodman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Once again, Precision Door came to my rescue. Fran was right on time. He was so nice and professional. He figured out the problem and solution quickly. He answered all my questions. I can’t thank him enough. I would highly recommend Precision door to anyone. Precision will exceed your expectations.

jeremy shia

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Easy appointment. The technician came not only on time, kept me in the loop of all he found. I asked for rebuilt including spring, roller and cables. He did a great job and completed the task very quickly.

Betina Bucciarelli

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technician was professional and knew his job very well. The end work was excellent. I want to comment about the apponitment. Even when he was late, happens. But I would like the heads up to organize my time accordinly.

Terri Lucash

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Both technicians were very courteous and answered all of my questions. They installed a new 18 ft garage door and a new garage door opener. They demonstrated the use of the key pad for the garage opener and explained the function of the garage door opener wall switch. They worked efficiently in the very cold weather.

Chip Mechler

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The reviews for Paul were terrific and so I went with precision and he was exactly as advertised. He was professional, courteous and very knowledgeable!

Sanjeev Pillai

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Mike M was very professional, he explained all my options very thoroughly. After I chose an option he was done in under an hour. He also went out of his way and tidied up some loose hanging wires for no extra charge. I will definitely be calling him first for any future work.

James Coker

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Paul Osborne was great! Thank you!

Tony Fidanos

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Technician was very professional, identified issues immediately, garage doors work like new now

Steve Snider

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Had a great experience with tech Jacob. Garage door rollers had been jumping tracks, he replaced tracks & rollers, and installed other new components to make it work better than before. Also did a complete service. Service was quick, on time, and scheduled same day I called. Very impressed with Precision’s service and professionalism.

Jack

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jake arrived and was friendly and polite. He fixed my garage door problem and the door has never worked better. When the time comes for a new door I will definitely call Precision

Keith Yatsuhashi

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Outstanding service. On time. Everything explained before work started. Accurate quotes.

JANET BATES

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Once again Precision was outstanding. I had my choice of prompt appointment times and received a call from the technician letting me know when he would arrive. Fran was very professional and found a creative solution to our issue. Every door is different and he used his ingenuity and skills to make sure our door was working properly again. Many thanks for your great service! I would highly recommend Precision.

Stephen Frazel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The service provided by the technician, Fran Garvey, was excellent. He was on-time, diagnosed the repairs needed and gave me an estimate on-the-spot. Fran replaced spring, rollers, and cables. All parts were available on the truck, so Fran immediately set to work and the whole repair/replacement was completed in two hours. I would give the repair call 5 Stars. He was terrific! The reason for the 4 Star rating had nothing to do with the actual repairs or the technician. The original day and time set by Precision Door for the repairs was Saturday morning with a window of 8:00 - 10:00 AM. I received a call at 8:30 AM informing that there was a problem with the vehicle and it would be necessary to reschedule for another day. The second appointment was scheduled for Tuesday from 12:00 - 2:00 PM. Neighbors in the Condo Community have suggested that the a price seemed quite high as well.

Lois McDonald

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision was great! They came on schedule, were both friendly and professional, and fixed my door in under an hour. I will be happy to call Precision again if I need them.

Dick Reale

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Showed up on time. Reviewed all service options and price.

Martha and Jeff Winokur

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Paul was great! He was efficient, verry helpful, and easy to communicate with.

Batia Shems

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I still don’t have my new garage doors installed. I am very disappointed by your customer service, left messages with no reply. I very much appreciate an update since I already paid half the cost. Thank you

SUSAN RABAUT

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Prompt professional response to repair of my precision door

joan mc

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Paul Osborne was the ultimate professional. He explained the product clearly, completed the installation very efficiently, and had a friendly personality that instilled confidence. Thank you Paul.

Allan Coady

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Last year I had a garage door opener installed. This year it stopped working due to a manufacturing defect. Precision door came out and identified the issue and covered it fully under warranty. Very impressed with their service and attitude. I HIGHLY recommend them to everyone.

Vicki & Marshall Isman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I called at 7 AM on a Saturday morning asking for emergency help as my garage door broken in the closed position late Friday night, and I had movers coming to pick up furniture that was stored at the garage level on Monday. There is no other door to exit the garage other than the full garage door. This move had been set up months in advance and I asked for an appointment as soon as possible. When I was offered an appointment on Tuesday, I told the operator about the issue and she then came back with the offer of a Monday appointment between 12 and 2. I took it, figuring that if the door could be fixed, with the movers coming late Monday it might work out. On Monday, no one showed up and we did not get the call telling us when the person would show up, so we called in at 12:30 for an ETA and were told the repairman would call us. No one called back, despite out calling a couple of times and finally at 5:05 PM we got a call saying that no one was coming and they would give us an appointment the following Friday. We called back and just got the answering service people who told us to call on Tuesday morning. Of course, the move was totally screwed up by then. On Tuesday morning we called the office and were told that a repairman was coming between 12 and 2. This was the original appointment that I was offered the previous Saturday morning. When the repairman came, he said that he never had any appointment for us on Monday and that we were always scheduled for Tuesday. Someone in your organization was out and out lying to us. I can only assume that on Saturday, your organization feared that if you did not say someone would be there on Monday, I would call someone else, so you just lied to me about coming on Monday, when you never had any intent to have anyone show up on Monday. All your advertisements talk about same day service, etc. but you just did not come through for us. We had to delay the move and the next date we got was the end of August which is very disappointing. At least the repairman who showed up on Tuesday solved the problem and did a nice job. That is the only reason that I am not giving this a 1 star rating.

Sandra Anagnostakis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was initially impressed that the company sent me photos of the workmen who might come, saying "Don't invite strangers into your home.". The people who have come to service my garage door have been polite, efficient, professional, and really knew how to diagnose a problem. Both (two years apart) have worked quickly to make the door work better, besides getting rid of the problem that I called about.