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Garage Door Repair Reviews in Metrowest Area, MA (Page 16)
Precision Garage Door of New Englandhas received 927 reviews, averaging 4.92 Stars:
Marlborough, MA
Acton, MA
Serviceman, Paul, very courtesly described the problems, gave a comprehensive estimate and promptly went to work to correct all the problems. I cannot believe how quietly all parts are working together. Very sorry that I missed calls on Friday.
- Suzanne Sexton
Wrentham, MA
Very professional service and high quality. Was very prompt and courteous. Highly recommend for garage door rebuilds.
- Earl T
Needham Heights, MA
Mika was great! Our door runs so smoothly and quietly now!
- Todd Rio
Needham, MA
I am extremely pleased with the prompt and reliable service I received from Precision in fixing my garage door. I would rate their service a 5 star performance. And I was extremely pleased and surprised at how quickly they were able to respond to my problem. I will definitely use them again and recommend them highly.
- Michele Kearney
Belmont, MA
Proffessional,quick and efficient!
- Leon Bastajian
Marlborough, MA
Very pleased with my new door and opener. The installer did a wonderful job and the salesman were great. Thanks for the great service.
- Janine Jewell
Foxborough, MA
Fast, quick service. Professional technician. Very kind. Wish pricing could’ve been better :)
- Sri
Ashland, MA
The service technician was early for his appointment and professional, efficient and informative during the appointment. I will definitely continue to use this service when necessary.
- Alexis Christopher
Ashland, MA
Paul is excellent. Right on time. Professional judgment and skills. Thorough. Answered all my questions right away. Friendly. He enjoyed his work and is very nice to work with. All except the door itself and the opener are replaced. My garage door is working very well now! Thank you.
- Gwen Siu
Product:
Southborough, MA
Absolutely not happy - came out on time but did not make clear on phone that not only was there an installation fee but a service fee as well followed by hourly if went over. So felt it was unfair and really over 500 dollars for springs rollers and new key pad 25 min of work. Never again.
- K Mowry
After listening to your call, we agree that our customer service representative didn’t mention the labor charge. As a result we have refunded the labor fee and also re-enforced with our customer service staff the importance of being thorough in discussing our fee structure with prospective customers. We are sorry about the confusion.
Product:
Hopkinton, MA
I was very pleased with the services of Precision Garage Door. Their tech Paul trouble shooted my garage door problem easily and confidently. When asked he said he had 20 years’ experience, wow!
- Tanvir Rahman
Product:
Belmont, MA
mike excellent, aone knew exactly what to do.
- Charles Caruso
Product:
Wrentham, MA
I had called two other local garage door repair companies, had to leave voicemails, and never got a return call. I then called Precision, and a real person answered the phone and had an experienced technician out to my home the next day. The technician Mike Thurber called ahead, arrived right on schedule, and quoted a fair price for the work. Within an hour Mike had the springs, pulleys and rollers on both doors fixed and replaced. Mike did a great job! I'm still waiting on the other companies to call me back. I highly recommend Precision.
- Ed O'Brien
Product:
Marlborough, MA
Excellent service. Mike M. did a great job. Garage door on shed runs as if brand new.
- Eric in Marlborough
Foxborough, MA
I would highly recommend Precision Garage Door. Mike T. did a great job and was very informative and polite. l would say that he is a great asset to this company. Five stars to him.
- Bonnie Sherlock
Newton, MA
This morning I received a call from Barry at 7:30 AM advising that he would be here at 8 Am and he arrived precisely on time. He repaired a broken cable and lubed all of the rollers and hinges. He noticed that the "lifter" had torn loose and was only attached to the plastic door and not to a bracket that had not been installed. He promptly took care of the problem. After Barry left I checked with a friend/neighbor/condo board of director and his garage door also did not have the bracket. This will be brought up at the next board meeting and I expect that you will be contacted to install the bracket on 114 more garage doors in the complex. I give Barry 5 stars - he was great! Clint Rand
- Clint Rand
Dedham, MA
we're very happy to have had Precision Door Service come fix our door. Michael is a great representation for your company. He's very knowledgeable and looking at our garage you'd never know that he was there except that we now have a proper working garage door. there was NO mess left at all. That is a big thing for me.
- John Mccarron
Marlborough, MA
THINGS WENT VERY WELL, AND MY GARAGE DOOR IS WORKING VERY WELL. IT NEDDED A SERIOUS FIX.
- Jeannette Seymour
Concord, MA
Everything was just great- the workman was on time, did the job quickly, and was very knowledgeable. Not complaints!
- Ruth Bell
Product:
Maynard, MA
Paul was great! Very professional and got the job done very quickly! Will definitely use again!
- Judith Kelly
Hudson, MA
Recommendation from a neighbor. We were very pleased with Paul's service call. He answered our questions in a forthright manner, gave us alternatives and advice and was very professional.
- Harold Baker
Needham, MA
Great service , tech came on time and he was able to identify and fix the problem immediately . He was polite and pleasant . Would definitely work with this company again.
- Reema Alshirawi
Groton, MA
My door will be installed soon - this review is about the estimate process. Excellent customer service. Making the appointment was super easy, it was all done via chat. He arrived on time, and he called about 15 minutes before so that I was ready. This allowed the appointment time to be used most efficiently.
- Linda Saraco
Newton, MA
Paul was great!! He came in and assessed the problem right away. The problem was that my sensor was not aligned and I had realigned it. I called because I wanted him to test the wiring and he did and he left me with some great tips for using my garage door. He was funny, witty, and polite and loves his new dog!!
- Lisa Greenhut
Ayer, MA
Would be nice if all businesses conducted themselves as you do! All aspects of the repair, from making the appointment to the completed installation, were performed professionally and with attention to detail. All representatives were helpful, courteous and knowledgeable. Our technician, Barry, went out of his way to answer any questions we had and also to educate us on recommended maintenance. Could not ask for a better experience. Thank you! We did purchase and replace the weather stripping that goes on the external side of the door, but I did not see those in the list below ;-)
- Gary
Acton, MA
Exemplary Service. Paul diagnosed and repaired the garage door in quick time. He is very professional and certainly knows his business. He is an asset to your organization! It was a totally pleasant and painless experience. I would recommend most enthusiastically.
- Joe Santana
Wayland, MA
Excellent service in all respects. From the initial phone call to make an appointment to the repairs. Mike arrived earlier than expected. He was great, he explained what repairs were needed and what the cost would be. He got right to work and did a great job. He even arranged for the senior discount which was a big help! Thank you for having a great company and for making life that much easier!! A pleasurable experience all around and I highly recommend them.
- Gayle Stanney
Product:
Framingham, MA
Went above and beyond to help me find a rep to match my garage door I had purchased from them. Professional from start to finish.
- Jeff Labrecque
Sharon, MA
MIKE QUICKLY IDENTIFIED THE PROBLEM AND SECURED THE NEEDED PARTS TO FIX THE GARAGE DOOR TO PERFECTION.
- Irv Kempner
License
MA License# 176747
Saw they did a nice job at a neighbors of mine and then liked what they did at my house.
- Ruth Weinz